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Eleo vs ToucanTech Comparison

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Overview

Category Leaders

Eleo is a cloud-based donor management software which allows nonprofit organizations to track donors, enter gifts, create...

Category Leaders

ToucanTech is a smart software that powers community engagement. Choose a public website or private portal, combined with...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8000

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

159

5

4

3

2

1

140

18

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.9

139

5

4

3

2

1

127

10

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me.
We love being able to make notes about donors to help us remember relationships and other crucial bits of information. But the best thing is the Customer Service.
Customer service is great - migration from other systems is easier than expected and price is great. I would recommend this software to any nonprofit.

Pros

Fantastic, thorough, lighteningly fast repsonse rates and a good understaning of what our business needs are in this educational environment.
The benefits have been great, we invested at the same time as launching our bursary fund, so it's great to be working with super professional comms for this important group.
Being completely new to working with databases and similarly-based communication systems the most important aspect for me has been the great help from the Support Teams.

Cons

Label function is limited. And I had issues with missing information when did my first download.
There has been only one instance where I found it difficult to organize a list.
This program can be difficult to navigate if the user is not trained properly.

Cons

This went horribly wrong. I was not sure if it was a problem with the software or something I had done.
I use it very seldom , but find it frustrating to obtain the results I require.
Sometimes it's hard to spot if someone who joined is really part of the community or not.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features59
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Candidate Management
  • Chapter Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Database Support
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Fee Management
  • Feedback Management
  • Filtering
  • For Alumni Associations
  • For Nonprofits
  • For Religious Organizations
  • For Virtual Events
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Award Tracking
  • Grant Management
  • Group Management
  • Guest List Management
  • Ideation
  • Inbox Management
  • Interaction Tracking
  • Invoice Management
  • Job Board
  • K-12
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Mobile Giving
  • Moderation
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Newsletter Management
  • Online Calendar
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Prospecting Tools
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Small Group Management
  • Social Media Integration
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Text Editing
  • Third-Party Integrations
  • Ticketing
  • User Management
  • Visitor Tracking
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features145
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Candidate Management
  • Chapter Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Database Support
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Fee Management
  • Feedback Management
  • Filtering
  • For Alumni Associations
  • For Nonprofits
  • For Religious Organizations
  • For Virtual Events
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Award Tracking
  • Grant Management
  • Group Management
  • Guest List Management
  • Ideation
  • Inbox Management
  • Interaction Tracking
  • Invoice Management
  • Job Board
  • K-12
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Mobile Giving
  • Moderation
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Newsletter Management
  • Online Calendar
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Prospecting Tools
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Small Group Management
  • Social Media Integration
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Text Editing
  • Third-Party Integrations
  • Ticketing
  • User Management
  • Visitor Tracking
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations9
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • ChMS
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Twilio
  • Zapier
  • Total integrations9
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • ChMS
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Twilio
  • Zapier

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