Faithlife Giving Reviews - Page 2

Our congregation is on the smaller side. We usually average 50 to 100 people per week in attendance. Giving has allowed us to add in a chance for congregants to give consistently in a modern financial world.

There was a little bit of difficulty in routing to a savings account. I did not find any documentation stating that account needed to be checking, so we opted for savings to have better interest accrued. There were some issues with the direct deposit system from faith life zooming the account was checking, but it seems to be rectified at this point.

Faithlife Giving is so easy to use. Setup took less than 10 minutes and customer service was quick to get my account set up. It has been easy for our givers to use and it has increased our reoccurring donations as they can set it and forget it.

The only thing that I can cite as a negative as that it sometimes takes 3-4 days for donations to process. I don't know if that's how long it normally takes, but it isn't a quick turn around.

It was seamless to offer this during our online only church meeting to our congregation so our giving was not really affected by not meeting in person, then after we did go back to meeting in person some have stayed with online giving and we have seen steady growth where our other giving has been affected by COVID and fewer meeting in person. We receive email notification of new gifts which is helpful.

Some of our givers have had some technical issues with the process

Easy to set-up and use. When COVID hit, they came through for our church!

Nothing. It was easy to get going from the start.

I love that they offer an option with no monthly fee and no limit on number of donations. This is perfect for a church receiving just a few donations and/or small donations.

The pricing structure can get far more expensive if you collect larger donations and paying 1% of ACH transactions is quite high.

I was starting a new ministry and I liked the fact that I was able to set up my online giving at no charge to the ministry. I also like the fact that it is able to provide donors with a record of their giving.

I would love to see a giving link on each tab.

Works with our Faithlife Sites and was very easy and fast to set up.

It is not one used by our Annual conference.

Faithlife Giving has allowed our church congregation to be able to support the church through their tithes even when they were not able to be present in person. It has helped our finances to hold up even through these rough few months.

Nothing really. It has been a slow start to get some of the members on board with the new tech but now they love it.

Faithlife Giving is easy to set up with customer service. However, the fees that are charged to use this feature are too expensive for that giving. I am grateful it is included in our package.

The additional fees charged to use this feature for those that are giving.

Since Covid-19 we have able to take online payments.

Wish it had a separate app. I really have complaints.

Simplifies the giving process espcially during lockdown

No problems. I enjoyed using the product.

Thank you for the review, Thomas!

The ability to give electronically makes it easier to do.

This software is hard to navigate for the non tech savvy person.

Ease of set up. I had very little problems setting this up myself and I am not the techiest person.

Honestly, I have not seen any issues with this platform as yet. The issues have usually been on the using end not of or end.

- Very easy to integrate into our church website with a simple link people can click on. - Very easy to use. - Can set up recurring donations.

Nothing I dislike about it. It's very easy to use.

Integration with Proclaim and Faithlife Sites and free Text-to-Give

Nothing that I have come across in use

I liked the most was the fact that you can text to give

Some members were confused over the whole process, however once they figured it out, it was still fairly easy to use afterwards

The donators have the easily identifiable option of submitting a one-time gift or a recurring gift.

The first option listed is for the Benevolence Fund, and not for General Fund giving. This has led to some confusion on the intended use for a gift.

It really helps to extend the ministry through the donations that have been collected through Faithlife Giving. As a minister, we also can easily know the church's financial data. How good is it!

The functionality is so good, but it could be better with a lower cost for each month's subscription.

Customer service was helpful to get us started. We "set it and forget it" - very low maintenance. We have people attend church on shift-work and can't always come to church, but they are thankful to give online. Many younger people (millennial) like the online giving options. The software gives updates and reports that are helpful for record keeping.

There are no cons I'm aware of. Our finance team has access to this software and we are happy with its performance.

So simple to set up and use and for the whole team to engage with.

Not sure there are any issues that I would consider a con.

Glad you've found Giving simple and easy for your whole team! Please do let us know if you come across any issues, our support team would love to help you.

Really simple set-up. Easy to use. Almost plug and play.

Some of the reports have been difficult to download/print, but that has gotten much better as we've gone along.

Very easy to use and helpful especially during this season of ministry.

Nothing I can really think of as it is very easy to use.

The product is easy to implement and user friendly.

It is difficult to say. This was our first journey into online giving and it has worked well for us.