FellowshipOne Features

FellowshipOne

Simple and integrated cloud-based church management software

3.4/5 (139 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Asset Management
Asset Tracking
Attendance Management
Attendance Tracking
Background Screening
Bank Reconciliation
Billing & Invoicing
Budgeting/Forecasting
Built-in Accounting
Calendar Management
Campaign Analytics
Campaign Management
Campaign Planning
Cash Flow Management
Cash Management
Child Check-in
Committee Management
Communication Management
Compliance Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Document Storage
Donation Management
Donation Tracking
Donor Management
Dues Management
Electronic Payments
Email Management
Email Marketing
Email Templates
Event Calendar
Event Management
Event Scheduling
Event Ticketing
File Sharing
Financial Analysis
Financial Management
Financial Reporting
For Nonprofits
For Religious Organizations
Forms Management
Fund Accounting
Fundraising Management
General Ledger
Invoice Management
Invoice Processing
Member Communication
Member Database
Member Directory
Member Portal
Membership Management
Mobile Access
Mobile Giving
Multi-Currency
Multi-Location
Online Calendar
Online Forms
Online Giving
Payment Processing
Payroll Management
Personalization
Pledge Management
Purchase Order Management
QuickBooks Integration
Real Time Data
Real Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SMS Messaging
Scheduling
Small Group Management
Social Media Integration
Summary Reports
Third Party Integrations
Time & Expense Tracking
Transaction History
Visitor Tracking
Volunteer Management
WYSIWYG Editor
Website Integration
Website Management
Worship Planning
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Asset Management
Asset Tracking
Attendance Management
Attendance Tracking
Background Screening
Bank Reconciliation
Billing & Invoicing
Budgeting/Forecasting
Built-in Accounting
Calendar Management
Campaign Analytics
Campaign Management
Campaign Planning
Cash Flow Management
Cash Management
Child Check-in
Committee Management
Communication Management
Compliance Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Document Storage
Donation Management
Donation Tracking
Donor Management
Dues Management
Electronic Payments
Email Management
Email Marketing
Email Templates
Event Calendar
Event Management
Event Scheduling
Event Ticketing
File Sharing
Financial Analysis
Financial Management
Financial Reporting
For Nonprofits
For Religious Organizations
Forms Management
Fund Accounting
Fundraising Management
General Ledger
Invoice Management
Invoice Processing
Member Communication
Member Database
Member Directory
Member Portal
Membership Management
Mobile Access
Mobile Giving
Multi-Currency
Multi-Location
Online Calendar
Online Forms
Online Giving
Payment Processing
Payroll Management
Personalization
Pledge Management
Purchase Order Management
QuickBooks Integration
Real Time Data
Real Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SMS Messaging
Scheduling
Small Group Management
Social Media Integration
Summary Reports
Third Party Integrations
Time & Expense Tracking
Transaction History
Visitor Tracking
Volunteer Management
WYSIWYG Editor
Website Integration
Website Management
Worship Planning
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Asset Management
Asset Tracking
Attendance Management
Attendance Tracking
Background Screening
Bank Reconciliation
Billing & Invoicing
Budgeting/Forecasting
Built-in Accounting
Calendar Management
Campaign Analytics
Campaign Management
Campaign Planning
Cash Flow Management
Cash Management
Child Check-in
Committee Management
Communication Management
Compliance Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Document Storage
Donation Management
Donation Tracking
Donor Management
Dues Management
Electronic Payments
Email Management
Email Marketing
Email Templates
Event Calendar
Event Management
Event Scheduling
Event Ticketing
File Sharing
Financial Analysis
Financial Management
Financial Reporting
For Nonprofits
For Religious Organizations
Forms Management
Fund Accounting
Fundraising Management
General Ledger
Invoice Management
Invoice Processing
Member Communication
Member Database
Member Directory
Member Portal
Membership Management
Mobile Access
Mobile Giving
Multi-Currency
Multi-Location
Online Calendar
Online Forms
Online Giving
Payment Processing
Payroll Management
Personalization
Pledge Management
Purchase Order Management
QuickBooks Integration
Real Time Data
Real Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SMS Messaging
Scheduling
Small Group Management
Social Media Integration
Summary Reports
Third Party Integrations
Time & Expense Tracking
Transaction History
Visitor Tracking
Volunteer Management
WYSIWYG Editor
Website Integration
Website Management
Worship Planning
Visit WebsiteCompare App

Mobile apps

iOS App


636 reviews

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


23 reviews

FellowshipOne Feature Reviews

25 reviewers had the following to say about FellowshipOne's features:

Micah O.

Good at lots of things, but not the best at anything

2018-02-01

We've moved away from F1 to Rock, and we couldn't be happier.

Pros

Excellent people-management system: the perfect church rolodex.

Cons

You'll end up using third-party volunteer tracking (PCO integration would be a snap, but they won't do it), third-party finance partners (because their payment gateway is poor), third-party email clients (because their email system is poor), third party registration systems (because inFellowship is a nightmare from which you can never awake), and third-party groups sign-ups (ditto).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more
Aaron G.

Streamlines our ministry processes

2010-06-23

Activities such as online giving, event registration and small group attendance are automatically posted to the system and no manual process is required.

Pros

Consolidates people data across ministry areas Eliminates all manual process related to online giving Allows for online event registration and payment Easily maintain and monitor small groups and their attendance Self Checkin for volunteers and children for weekend services and other events Overall eliminates inefficiencies in data collection and maintenance

Cons

While reporting is very good, it is often challenging to find the right report without contacting Fellowship Technologies for assistance.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Love Hate Relationship

2018-06-26

made church member management so much easier!

Pros

Great database with lots of features to help keep up with church members, families,giving, etc.

Cons

You will need lots of training on how to efficiently use this program. It does sometimes do things that don't make sense. But thankfully there customer service reps are very knowledgeable and helpful. If you aren't super techy, this program might be a little challenging.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Religious Institutions company, 51-200 employees)

Infinite customizability, clunky interface, regular errors

2019-07-16

FellowshipOne is a bit frustrating but overall very good!

Pros

FellowshipOne is king for church management software.

Cons

It's a bit of a catch-22 because it's the absolute best software, but it has its fair share of errors and reports that are just not attainable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan R.

Easy to Use - Great features

2020-03-26

Overall - this has been a great church management software. Data is easy to enter and profile information is easy to view at a glance.

Pros

The custom attributes are a helpful feature and the ability to create your own shareable people lists is also a very good.

Cons

Also, assimilation process is lacking some functionality. iOS check has some challenges.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeremy G.

They are making it better but still a long way to go

2019-11-13

It did the job over the past 8 years but we switched to Planning Center because of the complexity of Fellowship One. The amount of time it takes to learn it is not worth it. We would rather spend more time ministering to people than trying to learn how to work the software.

Pros

They have a F1 Mobile App which allows you to do data management on the go.

Cons

Church Software management software should serve you not the other way around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Todd C.

Fellowship One has been good to us but we are moving on

2015-03-18

Pros

It's a complete church management software system that has grown with us over the years.

Cons

Their report writer is really lacking for our needs.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

6/10

Recommendations to others considering FellowshipOne

Look at all options before committing to any one provider.

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Religious Institutions company, 51-200 employees)

Unsatisfied

2018-11-03

The online event registration and giving management were the most successful aspects of the software for our organization.

Pros

Online giving worked well and there are lots of built-in reports.

Cons

We found that the support was inadequate for our needs, with slower than desired response times. We are no longer F1 customers mainly for that reason. We also wanted more flexibility to add on to the functionality and found that the competition was ahead of F1.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt M.

Makes ministry easier

2010-06-29

Fellowship Technologies is a great team to work with and I would highly recommend Fellowship One.

Pros

* Stable, web based product with no server management time * Product shows continual improvement in reliability and user experience * Strong user community support via the Experience website * Great staff support from the Fellowship Tech team * Contacts feature has been invaluable in helping us minister to our growing congregation.

Cons

* Reporting is muddy and takes more time than it should to get the data you are looking for

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

This may have a place still for smaller churches, but it's not for us anymore

2018-12-12

Pros

We used it for 15+ years. It did it's job fairly well and we saw some development over that time-frame, but not much.

Cons

Multiple giving errors led us to finally leave for a 3rd party giving provider and an open-source CMS for user management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob H.

One of the more comprehensive Church Management Systems but innovation has slowed since acquisition

2017-11-09

Handles our church membership, small groups, event registration and giving needs

Pros

Improved their stability with Data Center upgrade. Mobile app development.

Cons

Needs better customization of input screens, reporting and troubleshooting steps (printing).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Religious Institutions company, 201-500 employees)

Fellowship One is clunky

2021-02-10

It worked as a minimal tool, but never met expectations for what we needed as an org.

Pros

I've worked with resource management software before and this works as a way to manage data in a simple, easy-to-understand manner.

Cons

This software is intended to track information and data, but lacks any user friendly option including the ability to mass-upload your data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie S.

Fellowship One Benefits are Limitless!

2011-06-29

Fellowship One offered us a wonderful tool that was easy for our staff to use, and allowed us to break down the silos and put our data all in one area. Event Registrations and Check-In are utilized heavily here at CSPC.

Pros

-Much more than just a database -Electronic check-in for any activity & secure check-in for children's events -Email communication to anyone or any group in system -Online registrations and online giving that ties to database records -Ability to tag records to allow for easy searches later (spiritual gifts, first time visitors, etc.)

Cons

-Contributions module lacking in area of audit trail (this is on their radar) -Reports sometimes hard to find due to size of report library.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chris M.

FellowshipOne is a great software for small groups who are just beginning with data reconciliation.

2018-05-11

This software allowed me to visually see the team and rosters and have the accessibility to personal contact information to engage with people and grow teams.

Pros

Basic reporting was simple to run to evaluate team health and volunteer rosters/schedules.

Cons

In the event you are looking for an extensive or intensive report to pull from various fields within, you will be required to pull multiple reports and merge the fields as needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ana J.

Helpful database

2018-03-21

Pros

After exploring other databases, I appreciate the user friendliness of Fellowship One.

Cons

Fellowship One served us well for many years, but were not able to take us to the level we needed out of our database. Over the last two years, several large issues came up that never seemed to be resolved by management and caused us to move to another database.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Dan L.

Fellowship One Champion

2010-07-17

Fellowship One is the best functional system for large or dynamic churches. It is best used when a church understands what information is important to their ministry, concentrates on that information, and makes the commitment to learning and understanding the system.

Pros

The online giving/event registration have increased efficiency and accuracy with our attendees contributions and sign-ups.

Cons

As a very functional system Fellowship One requires a user to understand the parts of the system to be used.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michael N.

Great product, even better staff!

2011-07-01

A single centralized place for our church's data, the security of their child check-in system, the ease of online giving, integrated event registration and ease of their new Groups 2.0 online group finder and registration piece is fantastic.

Pros

- Very active user community shares tips and tricks with each other - Great, secure, easy child check-in program - Easy to use online giving - Event registration integrates with our website - Excellent small groups search and registration tool

Cons

If you can't find the report you are looking for, the customer service team is very knowledgeable, the help information is good, and the online user base is very helpful.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ACTIVE Network


Thanks for the review, Michael! We hope others find it helpful. It's our pleasure to serve Heartland Community Church. Please feel free to reach out to our customer service team with questions any time!

Read more
Gail E.

Powerful But Not Very User-Friendly

2015-04-08

Pros

Fellowship One is a tremendously powerful tool that meets most of the needs we have for our church database. We are able to track an infinite number of details related to each person in the database.

Cons

We have begun using a third party app that integrates with F1 so that our online registration process is mobile friendly. 2) F1 is not very user-friendly and they don't offer easy-to-find support.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering FellowshipOne

Fellowship One, even with it's difficulties, is a valuable tool. My recommendation is to have several people who are very tech savvy that can learn F1, become masters at using F1 and who can teach others the basics.

Source: Software Advice
Helpful?   Yes   No
Read more
Kyle K.

Couldn't see doing ministry without it

2011-07-01

The concept of a church management software was not a new concept for The Ark Church, but a GREAT software was.

Pros

Fellowship One is built to meet the direct needs of churches and because of that they have a staff that is equipped and educating in the current needs of the Church. The Ark was able to maximize the features and functions because of the eagerness of the staff and the capabilities of the software.

Cons

There were a couple small features that we loved from our old database that the current version of F1 does not offer.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Josh D.

Fellowship One Fell Behind The Times

2020-04-18

I haven't used FellowshipOne since January 2018, but at that time, the software was not only expensive compared to alternatives, but felt old and not very user friendly.

Pros

The software provided the ability to track and manage multiple data points such as membership data, contributions, Kids Check-in, and more

Cons

The user interface seemed really old in its format.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie M.

I heavily depended on the data captured in F1 to translate in the health of the organization.

2018-03-29

The website was easy to navigate which also allowed for quick changes to be made on the spot regarding contact information.

Pros

FellowshipOne is an excellent tool for the church who is large enough and needing organization to their database as they grow.

Cons

Reporting in FellowshipOne is a challenge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Lauren L.

Really needs a facelift

2018-09-06

Fellowship One is a great, in-depth church management software.

Pros

I like their new iPhone app that allows me to easily look up a member's information on my phone, but I wish I could do more from my phone rather just see their information. But it's a good start.

Cons

The Reports. They are not intuitive at all.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Kim S.

Great Solution for Smaller to Medium Church

2019-07-31

Overall, we have been pleased with member tracking, volunteer assignments, and groups created.

Pros

It is fairly customizable in regards to fields available.

Cons

Even though there are a vast number of Core reports that can be customizable, it is oftentimes difficult to get the exact information that is needed on a report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
J. Scott A.

F1 at The Village Church in Texas

2011-06-29

As things stand right now with what is available today, if your church is looking for a very good, if not great, Church Management System Fellowship One is the system you want.

Pros

Access to the data via API is great and getting better with every new API realm.

Cons

The back-end functionality is great but the interface needs a makeover now.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
shelley s.

Cumbersome for the Average User

2021-06-14

Fellowship one is a good experience for the data manager but for the users and lay leaders in our organization it proved to be too difficult and time consuming.

Pros

Fellowship one is completely customizable and you can run reports any way you need to.

Cons

The reporting function although the best is very cumbersome to use and it takes someone skilled in data and databases to create accurate reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more