Panorama Pricing Plan & Cost Guide

Panorama

All-in-one fundraising platform

4.03/5 (37 reviews)

Panorama Pricing

Pricing model: Free, Subscription

Free Trial: Available

$500 Annual Fee

Peer-to-Peer Donation Fee + Credit Card Fee
5% + 2.5% = 7.5%

General Donation Fee + Event Registration Fee
1.75% + 2.5% = 4.25%

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Panorama Pricing Reviews

Pros

  • The overall experience has been positive and does help us keep track of our donor database and donor amounts, which will help us create a capital campaign and other fund-raising opportunities.Christine W.Read the full review
  • Thanks for all the support... every time I called I received excellent customer service. The First Tee of Dallas, who has also expressed having a great experience with FirstGiving, referred us.Candace M.Read the full review
  • They have been able to reproduce the excellent, user friendly software that was on the desktop and put it in the cloud.John O.Read the full review

Cons

  • OUr users/participants hate it. It used to be OK when it was FirstGiving and now it is atrocious.Renee W.Read the full review
  • I have had to complain twice about the same technical issue. The problem takes weeks to get fixed.Ira L.Read the full review
  • I had a lot of trouble this year loading pictures to illustrate my items. I've never encountered so many error messages as I did this year.Rebecca Lynn W.Read the full review
79%
recommended this to a friend or a colleague

5 reviewers had the following to say about Panorama 's pricing:

Katherine M.

I've used this for a while and it is okay. I don't always get a response from customer support.

Used daily for 2+ years
Reviewed 2018-07-11
Review Source: Capterra

Pros
It's low cost, it was easy to put the donate widget on our website, you can store a fair amount of information in donor profiles.

Cons
Lack of customization options in the giving form, when downloading donations to GiftWorks, the memorial/honorarium fields do not format correctly, when using SmartEntry you can't include campaign information for donations. I have also at times gotten no response from customer support or had support that was completely unhelpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ronda W.

Works well enough

Reviewed 2015-02-25
Review Source: Software Advice

Pros
It's easy to use and reasonably priced. Because so many people use it, it's imperative that I not have to take a significant amount of time explaining it. FirstGiving is simple enough that I don't have to.

Cons
There's nothing that I don't like about it, although there are at least a couple of other products that are comparable, and it needs to do a little more to stand out.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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David S.

Great product

Reviewed 2015-02-25
Review Source: Software Advice

Pros
Easy to use for us, easy to use for the customers.

Cons
It would be nice if the cost was lower, but otherwise it's fine.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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jodi k.

setting up site was far more difficult than advertised.

Used daily for less than 6 months
Reviewed 2017-05-11
Review Source: Software Advice

Pros
i like the support team and the reasonable cost. i also like the way reports are set up and accessed.

Cons
I don't like the many difficulties I had setting up site and having to rely on customer support for some of the administration. I also don't like having to use first giving's url instead of being able to go straight to site through my onw url.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Laurie H.

Reviewed 2012-03-15
Review Source: Software Advice

I have been working with FirstGiving fundraising pages since 2004 when it was still named Justgiving, was still centralized in the UK, and was fairly new to the U.S. market. Online fundraising was in the infancy stages and we needed a way to do this without investing time and capital in building and maintaining our own system. FirstGiving was the answer for us. There have been many reasons why we "stuck" with Firstgiving over the years. The webpages are easy to build. The cost is minimal compared to other online fundraising pages we investigated. The donor data was secure. We did not have to deal with any credit card information. We would get a check every month from the active pages we had available. FirstGiving had a strong customer service and support staff. Most of the time, they were quick to answer my frantic calls. FirstGiving's pages were not set up to make it easy for them, but with the potential donor in mind. They were always asking the question, "What will encourage this person to give?" That made sense to us, but we really liked was the option for each donor to make a comment on the page that showed their support for the fundraiser. That's huge! Thanks, FirstGiving!

Rating breakdown

Ease of use
Features
Customer support

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