Fluxx Grantmaker Pricing

The positive experience started from the beginning: the onboarding process. The onboarding team helped guide us through organising all the exported data from our old system and mapping it into the new structure. I learned that there is no "default" setup - everything was set up from scratch to match our desired workflow and existing data. As we have grown and needed to make changes to our grants programmes,...

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From the beginning I realised "there is no manual". Yes, there is documentation within the help-desk system and this is growing over time, but it tends to be task-based rather than actually describing the interface and what everything does. Support is sketchy at times. There is often better information and help from the rest of the global community than from the Helpdesk; over time, too many of my...

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Dear Stephen, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and are thriving to constantly improve our processes to get you the support you need.

Fluxx has a great process for working with you to build a grants management system that reflects your grantmaking culture while connecting you to the power of its software and effective practices in the field. The underlying architecture is fast, reliable and secure, and training (from grantseeker to reviewer to program team to hard core admin) is an easy path. They are great listeners, and demonstrate...

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Fluxx is growing fast and on the way to ramping up its support and implementation teams to meet a dramatic increase in demand. Until they catch up, the out-of-the-box training materials and knowledgebase can reflect outdated material. This is further exacerbated by the fact Fluxx often turns on a dime (yay), improving features before full documentation is updated (uh-oh). Luckily, their user community is filling in the gaps as is a new program of quick training webinars.

Hi Suki, Thank you so much for your thoughtful review. We are so happy to hear that Fluxx has exceeded your expectations by simplifying your grantmaking workflow and that you recognize that we truly listen to our client's feedback and thoughts as we continue to improve our product. You will be happy to know that a major area of focus for us in 2016 has been on increasing training, communications, and product documentation. We continue to add to our Knowledge Base where we now have over 250 articles and have expanded our Support and Training teams. Keep an eye out for more product and training resources in the very near future and let us know how else we can better support you as a customer! Best, Pej Azarm, VP of Client Services

1. The Fluxx community (truly the best and most supportive group of users I've ever experienced from a software platform) 2. anytime/anywhere/any device access (with great iOS and soon Android app) 3. regular updates and upgrades included in monthly fees that add features you actually want and need 4. good customer support with people that get to know you and your software instance 5. great conference...

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1. Would like to see the development of integration into a board book platform or an integrated board book feature. No one has done this, it would be revolutionary. 2. So many new and useful features, sometimes it is hard to keep up. 3. Not much else, we are very pleased with this change

The functionality of the software is huge.

Fluxx takes an inordinate amount of training to grasp its full functionality. The system is complex and I have not found it to be intuitive, as evidenced by the multitude of basic questions exchanged in Fluxx Users' General Digest weekly email. Most of the higher functionality of the system requires quasi programming knowledge and small errors can result in huge disruptions to the system. As a result,...

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Dear Veronique, thank you for your feedback and for being a valued member of the Fluxx community. Fluxx was built to empower changemakers to meet their specific needs and we provide our users with best practices to guide them towards an optimal use of their system. Virtually any change in Fluxx can be made through configuration and more advanced coding is to the system what macros are to excel: available if you want it, not required if you don't. You have multiple resources at your disposal to navigate the power of Fluxx: Knowledge base, support, user community and your customer success team is always here to help.

The features that are most impactful are the ad hoc report function, the centralization of all of our awards, grants and scholarships. We have built out our FLUXX platform extensively. We have made very good use of our FLUXX platform as each year, we are developing and expanding a new feature within FLUXX.

The additional cost for any add-in features. There isn't an effective and efficient translation option for non-native English speakers/non-English speakers. There isn't an option for visually impaired users. The platform should be better suitable for tablets and phones also. Overall, accessibility is key for us since are an international focus organization.

Dear Jordon, thank you for your feedback and for being a valued member of the Fluxx community. Your system is constantly improving and we are adding new functionalities all the time. In particular, our recent Multi Language Support capability now allows you to offer your grantees a digital experience in their native language. Please contact your customer success team to know more!

- Only requires intermediate technical abilities to maintain independently - Weekly training webinars - Highly engaged online community forum - Very fast online technical support process - Great employee interface - Fluxx releases monthly updates

- Expensive for small foundations - Public-facing portal is unattractive - Overall product has a bit of a 'work in progress' feel - Limited support for third-party integrations

Fluxx is very user friendly, both for folks in our office and people we are collaborating with. It has plenty of features without being overwhelming like some other tools.

I really can't complain! It's not the fanciest, but that's actually helpful in not including a bunch of features that we don't use or understand well.