Funraise Pricing Plan & Cost Guide

Funraise

Fundraising technology: donation forms & donor management

4.7/5 (64 reviews)

Funraise Pricing

Pricing model: Free, Subscription

Free Trial: Available

Funraise can create a customized pricing and feature package for you.

View Pricing Plans Free Trial

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Funraise Pricing Reviews

Pros
  • The ability to call/email/IM for help at any time is extremely helpful. And on top of that, everyone is always very patient, kind and care about listening to concerns.Emily F.Read the full review
  • For starters, along with outstanding customer service, there is a "help" page with articles that detail step-by-step instructions to do almost everything.Ana D.Read the full review
  • Their platform is super easy to use and their products are better than all of the other ones we were previously using (Moonclerk, StayClassy).Eddo K.Read the full review
Cons
  • The act of changing the template wiping out all the campaign page content initially caused some trouble for us, but only because we missed the warning on the editor.Kasai R.Read the full review
  • Then you send me an email afterwards and on a regular basis that walks me through another feature I can or should be suing. There's just too much to discover on my own.Lori B.Read the full review
  • Many of our donors are connected and it is sometimes hard to keep track of who is related to who.Abbie R.Read the full review
97%
recommended this to a friend or a colleague

15 reviewers had the following to say about Funraise's pricing:

Christina D.

The best fundraising software out there!

Used daily for 2+ years
Reviewed 2021-03-05
Review Source: Capterra

Funraise has met all our Fundraising needs! It's helped us made our donor experience easy. One feature that is really important to our organization is that we are able to create numerous giving forms because we have a new product we giveaway to donors each month and need a need form for this every month. Funraise lets you create as many forms as you want. The Campaign Sites have been an important feature for us as well for our bigger fundraising campaigns. Being able to allow our donors to see our progress and where we are at in our Giving Goal helps create excitement and encourage giving.

Pros
We've been using Funraise for 4 years now and still love it! It's been a great experience all around. First of all, Funraise is very affordable. For smaller nonprofits they don't charge the crazy base prices that so many other Fundraising softwares do that a small organization can't afford. The integration features are easy, reporting is beautiful, and customer support is the best! I know the people on my team at Funraise are there for us and want us to succeed. The interface of the dashboard is easy and intuitive. I love that in Funraise you can create donation buttons to put on your own site so your site gets the traffic and you can brand it exactly how you want.

Cons
I can't think of anything I don't like.

Response from Funraise


Thanks for the feedback, Christina! We love working with you and just like your donors, we love seeing your progress!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Decent Tool for Nonprofit Organizations

Used monthly for less than 6 months
Reviewed 2019-08-25
Review Source: Capterra

The business problem that we attempted to solve with Funraise was being able to find a platform in which we could easily do fundraisers for our nonprofit organization. Although we eventually turned to another alternative, I do think that other organizations may benefit from Funraise and their customer service team.

Pros
While we don't continue to use Fundraise anymore, I really like the service that they provide and I do think that they can be a good service to use for fundraising. The platform that they provide creates a seamless fundraising process for nonprofit organizations. However, what I really liked about this software was that they seem genuine in doing good work, as they often have grants that nonprofits can apply to. Last year, we applied to several grants that were great and very useful for nonprofits.

Cons
What I liked the least about this software was the pricing. Our organization turned to another alternative as the price that was provided for our organization ultimately was not justifiable for us, considering how small of an organization we were. However, I think that for larger organizations with a bigger budget, this can potentially be the right tool for them.

Response from Funraise


Thanks so much for the transparent review! We wish it had worked out with your org, and you're always welcome back as your nonprofit grows (because obviously, your impact is going to expand!)

We're consistently increasing our tools' usefulness to nonprofits of all sizes so that our customers get the most bang for their buck and they're able to make more and greater impact.

Having said that... we understand where you are. You always have our support, no matter where your path takes you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Richard E.

Brilliant donor management software

Used monthly for less than 6 months
Reviewed 2019-07-29
Review Source: Capterra

Pros
Funraise is just beautiful to look at. The UI is incredible and so it makes using it incredibly easy. It has an extensive list of features which it is constantly updating and has great customer support. Anyone nervous about training employees in a nee software should look at funraise.

Cons
It is costly to use. However, a nonprofit cannot afford to be not using a donor management software in 2019

Response from Funraise


Hi Richard! Thanks for loving our CRM. We have so much in the works that'll absolutely bowl you over... please stay updated!

And tell Robin we said HI!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sean G.

Blows away the competition

Reviewed 2017-02-08
Review Source: Capterra

We spent years looking for software that met our needs, but was also realistically within our budget. Everything we used or tested prior to Funraise was a compromise on features or cost. Half way through our initial meeting we were sold and haven't looked back. Funraise offers a full set of features: analytics, CRM management, email campaigns, and a beautiful and functional user experience. Somehow they are able to do all of that at a cost that is more affordable than their competitors. The best part? They consistently roll out updates and new features based on user feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Drew F.

The one you've been looking for

Used daily for less than 6 months
Reviewed 2020-07-22
Review Source: Capterra

Funraise has become a tremendous support system upon which to build our marketing and fundraising efforts. Their teams are friendly and responsive, and they are constantly providing free knowledge and resources which help inform our efforts. The platform is constantly improving as well, with new releases regularly.

Pros
Funraise combines every tool a non-profit organization may need to be successful into one easy-to-use platform, at a reasonable price point. Being able to manage donation forms, email automation, peer-to-peer fundraising and donation data analytics in one place is a welcomed addition to our tool kit and is already paying dividends.

Cons
There's not much to dislike. It's very intuitive and easy to use, even right out of the box. An end-to-end SMS marketing approach would be a nice feature addition that would help enhance donor communication.

Response from Funraise


Drew, as always, we appreciate your "funpraise". We love working with such forward-thinking and invested organizations and look forward to a long relationship with you and your team!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nikole L.

Positive!

Used daily for 2+ years
Reviewed 2020-03-17
Review Source: Capterra

This product is well designed with all the features I need to support my team across the globe.

Pros
I love Funraise! Their customer service is top notch—they are always checking in on you to ensure you have what you need to be successful in fundraising. They come out with updates and new features frequently which allows us to do our job well.

Cons
Some features that are compulsory for any CRM are add-on's which are priced quite high. As a small nonprofit, I had hoped to be privy to functionalities that can help us see our database better, but the fee is quite hefty.

Response from Funraise


Thank you so much! We love you and the work that your organization is doing. Keep it up, and keep the feedback coming!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Melissa Y.

Wonderful Product!

Used daily for 1-2 years
Reviewed 2020-07-16
Review Source: Capterra

We have been thrilled with Funraise and especially with our personal contact, [SENSITIVE CONTENT HIDDEN]. She is always available to answer our questions and was so patient with us when we were setting our account up. If [SENSITIVE CONTENT HIDDEN] is not available for any reason, the "help chat" is very responsive and usually can answer our questions in a matter of minutes. Our fundraising on Funraise has exceeded $120,000 and the feedback we hear from our donors is that it is a quick and easy way to donate. A win/win!

Pros
Moving all of our fundraising needs to Funraise was the best thing we have ever done. We are a small grassroots organization and depended on PayPal to process donations but were in need of something more robust that could handle campaigns, data tracking, peer to peer campaigns and provide a comprehensive CRM. Funraise provides all of this for a very reasonable price.

Cons
We would love to see a "text to donate" feature in this software in the future. Something else that would be helpful is a way to send group emails to all donors that supported a certain campaign.

Response from Funraise


Thank you for the lovely review, Melissa! We will pass along your comments to your Success Manager, Jade. We're so happy to be your partner in impact and growth!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jake B.

The Best CRM Solution that exists

Used daily for 6-12 months
Reviewed 2020-07-16
Review Source: Capterra

My overall experience has been amazing. They are all super super nice and the entire team has taken time to make sure our organization suceeds. Specifically [SENSITIVE CONTENT HIDDEN] our Customer Success Manager. Anytime I need help or need support on something she goes above and beyond. Honestly one of the best relationships we have had with another organization.

Pros
Funraise is the combination of all of the best things from the top tier CRM solutions, but its easy to use. As a non-profit we are constantly trying to save time and energy to focus our time on our purpose, Funraise lets us do that.

Cons
If I could improve anything it would be the cost.

Response from Funraise


Thank you for the review, Jake! Jade and the rest of the Funraise team are thrilled and full of pride to be your partner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Danielle S.

AUH-MAZ-ING

Used weekly for 1-2 years
Reviewed 2019-01-08
Review Source: Capterra

Funraise is the place where you can see all of your number and relevant information in one. It is so much easier to customize donor experience when your management system does the tedious work for you! All you need to do is handle the important things - like the relationships you are building!

Pros
Our Customer Support Rep! As someone who was new to Fundraising and using a platform, CSR made sure I had all the information I needed to be successful! From advice, feedback and just words of encouragement, it overall made the experience worth it! Next, the price CAN'T be beaten!! Additionally, they are always adding new features that make your work even easier. I also really liked that you can send a specific email to each type of donor.

Cons
I wish I could send full out email campaigns (but that's a big ask when you already have players like MailChimp). I wish the donate button could be...transferrable? Maybe it already is but it would be cool to just have a coding for the Donate button that can be used on any website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Robyn M.

The best user interface!

Used daily for less than 6 months
Reviewed 2019-01-03
Review Source: Capterra

Pros
I desperately needed a donor management system that was easy to use given the amount of people that would be using the system. Funraise looks incredible and is just so easy to use! I have had experience with little green light before and Funraise is light years ahead of LGL. Additionally, their support is fantastic which was a key factor when deciding on a system.

Cons
The cost is higher than most donor management systems. However, the Funraise team are happy to discuss possible solutions to overcome this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David A.

Great Software

Used daily for 6-12 months
Reviewed 2020-08-18
Review Source: Capterra

Overall, very happy with the software and continuing to learn more tools that go a long way in growing my relationship with our supporters, donors, and constituents.

Pros
The ability to customize the pages and sites is extremely valuable. The ability layer tasks to team members has an enormous value. The automation that have been created are beneficial. The customer service is absolutely incredible. Shoutout to [SENSITIVE CONTENT HIDDEN]!

Cons
It takes some time to get use to all of the features, and the customizations you can apply to it. Data downloads can be tricky if you don't have someone on your team that can manipulate data on excel. The team is constantly working on updating the system to provide the most useful tools and user experience.

Response from Funraise


Thanks for the feedback. As you noted, we're constantly working to make every facet of the platform easy and intuitive. We want you to save time and frustration with every Funraise interaction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

All in one CRM tool

Used occasionally for less than 6 months
Reviewed 2019-09-05
Review Source: Capterra

We're experimenting with peer to peer campaigns in our company so we purchased Funraise tool to integrate with Raiser's and our website. It's an affordable tool and it's a very attractive, modern interface compared to Raiser's TeamRaiser crowdfunding tools which are very complicated to setup fundraising pages on.

Pros
We utilized Funraise for peer to peer campaigns. You are able to add features a la carte so you do not need to purchase the whole software. It integrates with Raiser's Edge and automatically adds donors info to records and creates new records. Very intuitive, attractive, user friendly tool that offers same and additional features as other crm tools like Raiser's, Salesforce. Their platform seems more modern and easier to use that Raiser's Edge. Their peer to peer templates are user friendly and allows donors to easily create pages that are then placed on your website and they are able to share with others.

Cons
Their software does not integrate with Blackbaud Merchant Services. You need to setup an account with a company like Stripe to integrate donor payments with the system so it's a little time consuming to setup. We are only using their peer to peer tool at the moment however everything seems to be integrating and seems easy to use.

Response from Funraise


Hey, thanks for the review! Our peer-to-peer feature was what got Funraise started and we're really proud of it, so hearing that you like it too is pretty cool.

We're keen to make sure that your fundraisers and donors have a great experience. We're all in this together!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Leah Z.

Funraise Customer Review

Used weekly for 2+ years
Reviewed 2021-03-02
Review Source: Capterra

Pros
Relatively easy to use; customer support is timely and helpful

Cons
Sometimes only need a new feature (event management) for a once a year thing but the cost package requires it to be an annual subscription or update that we don't need

Response from Funraise


Thanks for the feedback, Leah! And thank you for the work that you do to bring out the character and passion in Cincinnati's youth.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Lori B.

Great Customer Service From [SENSITIVE CONTENT HIDDEN] and others

Used daily for less than 6 months
Reviewed 2021-02-25
Review Source: Capterra

The customer service and patience from [SENSITIVE CONTENT HIDDEN] has been the best part of it. His help, knowledge and responsiveness is what makes Funraise worth the cost. Another program might have more bells and whistles -- but a young man who responds like he does -- is the bells and whistles.

Pros
As a development professional I appreciate that their is a free version for less experienced people.

Cons
The software seems to not have been designed for experienced Development professionals who want to use the features and events that other platforms like Greater Giving provide. Limited customization, limited buttons, etc. That being said you should design your software to ask the user what are you trying to do and then take them through the steps, IE. Are you holding a gala? Yes. Do you have an auction at your gala YEs....then you build a skeleton platform for them. Why don't you send me emails using your own platform. I set up a page for example? then you send me an email afterwards and on a regular basis that walks me through another feature I can or should be suing. There's just too much to discover on my own.

Response from Funraise


Hi Lori, thanks for your feedback! We just want to note that it sounds like you're utilizing a limited set of Funraise features based on your plan, but there's lots more... as you noted. "There's just too much to discover on my own."

To help out, we'd love to provide an advanced demo to help you take advantage of everything Funraise has to offer and show you how Funraise is powering international organizations raising millions online. We'll reach out to schedule a call. Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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John W.

The most quality-for-cost we've experienced

Used daily for 1-2 years
Reviewed 2019-01-11
Review Source: Capterra

While there are brief moments of frustration with the small issues Funraise' software brings up, they pale in comparison to how well Funraise fits our small organization and the benefits it brings. And, getting to know them and their staff has given me the confidence to stick it out with them, because I know they're dedicated to fixing whatever issues arise. You can fix small software glitches, you can't fix a broken culture. When you cut all the fluff, Funraise is the absolute best value for what you're paying, hands down.

Pros
Funraise is fun! Their culture and communications have always left my nonprofit with a positive feeling about our relationship. The wide range of tools, the intuitive ways they're implemented, and the willingness to adapt and grow with our NPO is my favorite Pro about using Funraise. It allows me to focus on my relationships with our donors, remember details about them, and pull up all of the relevant information on them when I need to. Funraise is easy.

Cons
Funraise can be very glitchy at times. There are various (small) issues with how the software flows, and when you're cruising through a huge database of supporters, or trying to hone in on very specific data, it can be frustrated to figure out ways to circumnavigate them. However, Funraise has always responded quickly to issues like these, and always offers a workaround or fix that we can use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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