Get Connected Features List

Get Connected Reviews

Get Connected

Mobile-friendly volunteer management software

4.27/5 (48 reviews)
420     522

Get Connected Feature Summary

  • Membership management
  • Scheduling
  • Reminders
  • Group management
  • Member communities
  • Member directory
  • Volunteer profiles
  • Private calendars
  • Sign-up restrictions
  • Volunteer database
  • Volunteer data reports
  • Event calendar
  • Community calendars
  • Customizable dashboard & branding
  • Volunteer management
  • Volunteering opportunity management
  • Volunteer activity tracking
  • Graphical data presentation
  • Donation management
  • Volunteer check in / check out

Nonprofit Feature Comparison

Most popular features of all Nonprofit apps

API (24 other apps)
Access Control (25 other apps)
Activity Dashboard (31 other apps)
Activity Tracking (20 other apps)
Attendance Management (33 other apps)
Automatic Reminders (24 other apps)
Communication Management (21 other apps)
Contact Database (33 other apps)
Credit Card Processing (29 other apps)
Custom Fields (32 other apps)
Customizable Branding (23 other apps)
Customizable Reporting (29 other apps)
Data Import/Export (33 other apps)
Electronic Payments (33 other apps)
Email Integration (24 other apps)
Mobile Integration (26 other apps)
Receipt Management (21 other apps)
Recurring Billing (21 other apps)
Reporting & Statistics (28 other apps)
Third Party Integration (23 other apps)

Get Connected Feature Reviews

25 reviewers had the following to say about Get Connected's features:

Timna Guerchon

Easier system to use overall

2016-04-20

It has been much more user friendly than what we did use, but it does limit what you can change to make it more customizable to what we need it to report/hold/share/ access

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Hello Timna! We are always looking to improve Get Connected and welcome feedback from awesome clients like you. Get Connected's user-friendliness and customizability keeps increasing with each regularly scheduled enhancement round - if you like us now, just wait until you see what we're developing to optimize your user experience!

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Alexis McMillen

It's all about the Customer Service... Add a great product and room to grow= A+++ rating!

2016-04-20

All users, including our students, faculty, staff, and community partners have loved the change and especially appreciate the clean navigation in Get Connected as well as the mobile functionality.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Wow -thank you so much for your kind words, Alexis! We are proud to be honorary members of the Mountaineer Family and look forward to continue to support you and WVU students on all your community engagement efforts!

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Shelby Kennedy

Best volunteer management software on the market!

2018-06-19

Our user engagement has increased by 38%.

Pros

Agencies can quickly and easily export their responses.

Cons

The dependence on an email address as the user's login or check-in has resulted in some users having multiple accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brad Wilkinson

Great way to engage with our volunteer!

2016-04-20

We have begun posting most opportunities within the Advanced Events and/or the Disaster Response Module, and as we are learning more about the capabilities of these modules, it has been incredibly beneficial to more specifically track volunteer activity and provide detailed opportunities in the event of an emergency.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Patti Fields

Easy to use but would like more options for customization

2016-04-20

We used Volunteer Solutions before and even though it was cluncky, I find myself missing the customization features of it.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Amanda Reel

Easy to use, great for agencies

2016-04-21

-Improvements happening regularly with system. -Dashboard on Admin side is very helpful for at-a-glance Cons: -Look of software from user side is still a tad outdated.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Hi Amanda! Thanks for your great feedback. We are always working to improve our system and are working on key Manager Panel updates in our August enhancement release designed to greatly augment your user experience. Stay tuned for upcoming announcements!

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Shawn Paton

Has greatly improved connectivity for our community

2016-04-20

The ease of use and mobile-friendly format have greatly improved our volunteer center's ability to efficiently connect those who want to volunteer with opportunities to help.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Terri Parodi

Get Connected is a good investment in Volunteer Management

2016-12-20

I find the software easy to use from the administrator viewpoint and easy for the public, as well.

Pros

It's easy to use and most of the public can use it relatively easily.

Cons

Would like more reporting functions (more detailed).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Get Connected

For most United Ways, this system will work for you and I feel is the best product out there. There may be some really larger organizations that may need more detailed information and more functionality, but the majority will find this meets their needs.

Source: Capterra
Helpful?   Yes   No
Read more
Megan Findlay

We love that Get Connected has increased volunteerism in our communities!

2016-04-20

The support staff has been wonderful and made the entire set-up process very easy.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dominique Holmes

Since using Get Connected, we've doubled sign ups and participation for our Stuff the Bus event.

2017-07-31

Pros

I also liked how customizable the software is and the ability it has to fit our needs.

Cons

I will occasionally hear from some volunteers that they find it a little time consuming to sign up and create an account. We also communicate with all volunteers who have a hard time navigating the system to connect with the help forum or to reach out to us with any issues. Galaxy Digital also repsonds prompetly and fixes any issues we may stuble upon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Landdis Hollifield

Great Website, just wish things were more interconnected

2016-04-20

Hopefully, when we're upgraded to 2.0 this will change, but I wish there was a way to have our streaming treats shown to visitors down the right or left side and I wish we had a better Facebook integration.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Hi, Landdis! We are excited to help your volunteer center transition to Get Connected version 2.0 via the free upgrade available to all existing customers. Get Connected V. 2.0 has amazing features including a sleek, mobile-friendly interface, social media sharing tools, and volunteer matching via causes and interests. It won't just make your life easier as a volunteer coordinator, but will also enhance your volunteers' and agencies' community engagement experience.
Please contact our Customer Care team to get started!

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Gina Edwards

Since launching the platform, we are experiencing an even greater interest in volunteering.

2018-06-19

Ease of use, better coordination of volunteers, increased marketing and awareness.

Pros

The software is easy to use, looks great online and offers rather robust back-end features for our partner agencies and as the site manager.

Cons

It's so useful to organizing volunteers and helping us streamline many processes. We still have the issue in our community that we have more volunteers than needs available or posted on the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Bartoszek

Outstanding with room for growth

2016-04-20

I understand that some of these ideas might only apply to our current environment and projects being management.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kathryn Hitchcock

Great service

2016-04-20

The major pro is that it's easy to contact a person about technical problems or issues I've had.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Hi Kathryn! We pride ourselves on being considered the most user friendly platform for both agencies and volunteers in the market, which is why we offer free training sessions to ensure that your partners feel confident and in-control when using the great engagement tools at their disposal on your Get Connected site. Please reach out at any time to Customer Care for the recurring Agency Training schedule!

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Nikki Krueger

Advanced Events are A MUST!

2016-04-27

In addition to reporting what a company gives financially and the impact of their donations, we're able to use the Advanced Event module to track all volunteer engagement for the year.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Barbich

agency portal and personal use

2016-04-21

easy to post events easy to access information sometimes when we call - it is difficult to just talk to who we want to - it seems we have to make appointments though someone else all the time campus portal is more cumbersome on the backside than it needs to be wish the campus portal connected to all site so information could be shared when the students leave our area

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Erin Morey

Love Get Connected!

2016-04-20

The software is easy to use, and the admin site is so helpful in keeping track of everything.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Carol Bloemer

Administrator for 100 agencies, 2500 volunteers

2016-04-20

I do not like that as a agency manger my personal account is the first thing I see each time I access the program.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Stegall

Somewhat function, but room for improvement

2016-04-20

(Limited data sharing for agencies.)

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Hi Sarah! Thanks for your feedback. Updates to the Manager Panel are already in progress and planned for our August Enhancement Release. We promise you that the awesome upcoming improvements will be well worth the (short) wait, so please stay tuned!

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Ashley Ray

This software is very easy to learn and use. It is also easy to train other agency partners.

2016-04-20

I wish there was a way for the administrator to be able to email certain agency's that have needs that have expired, or ongoing needs that are 3 years old, or events that happened two years ago in an easier manner.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Andrea Irvin

Best Customer Service Ever!

2016-04-20

As a campus volunteer manager, we have had quick and accurate information from the Galaxy Digital team whenever we contact them. The team members are very knowledgable and are able to help troubleshoot any issues with ease.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tracy Sullivan

I am an agency manager

2016-04-21

This is especially helpful for students who are younger than 15 years old to find age appropriate volunteer opportunities -Very easy for Agency Managers to sign up Cons: -The feature to find an agency doesn't work.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Hey Tracy! Thanks for your kind words and feedback. We have great news for you: our August 2016 Enhancement Release will include a feature that will allow users to search for Agencies by name (yay!). As for the ability to post opportunities for Groups and Teams, you'll be happy to find that it's a setting that currently exists within Get Connected, so please get in touch with our Customer Care team to get you started.

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Benjamin Fernandez

Get Connected makes coordinating volunteers simple.

2016-04-20

Not to mention using the Advanced Event Module for our Day of Caring Event is great because we can always build off of previous years to make the process that much easier.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
April Durr

4 Months of usage

2016-04-22

We still have alot to learn and need to get folks more involved with tracking hours.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ashley Maurer

Advanced Events

2016-04-20

And, the group sign-up feature isn't the easiest for our users.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Hi there, Ashley! Thanks for the kind words about Customer Care. Our clients' feedback is at the forefront of all our planned system enhancements, so you'll be happy to know that updates to the Advanced Events system are currently scheduled for Fall 2016 - stay tuned!

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