Get Connected Features

Get Connected

Mobile-friendly volunteer management software

4.39/5 (67 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management
Attendance Tracking
Automated Scheduling
Calendar Management
Charting
Clock In / Out
Communication Management
Contact Database
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Document Storage
Email Alerts
Email Invitations & Reminders
Email Management
Event Calendar
Event Management
Event Scheduling
For Nonprofits
Fundraising Management
Member Database
Member Directory
Membership Management
Mobile Access
Opportunity Management
Payment Processing
Personalization
Real Time Data
Real Time Reporting
Recognition Management
Recruitment Management
Registration Management
Reminders
Reporting & Statistics
SMS Messaging
Scheduling
Search/Filter
Self Service Portal
Social Media Integration
Summary Reports
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
User Management
Volunteer Management
Volunteer Recruiting
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management
Attendance Tracking
Automated Scheduling
Calendar Management
Charting
Clock In / Out
Communication Management
Contact Database
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Document Storage
Email Alerts
Email Invitations & Reminders
Email Management
Event Calendar
Event Management
Event Scheduling
For Nonprofits
Fundraising Management
Member Database
Member Directory
Membership Management
Mobile Access
Opportunity Management
Payment Processing
Personalization
Real Time Data
Real Time Reporting
Recognition Management
Recruitment Management
Registration Management
Reminders
Reporting & Statistics
SMS Messaging
Scheduling
Search/Filter
Self Service Portal
Social Media Integration
Summary Reports
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
User Management
Volunteer Management
Volunteer Recruiting
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management
Attendance Tracking
Automated Scheduling
Calendar Management
Charting
Clock In / Out
Communication Management
Contact Database
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Document Storage
Email Alerts
Email Invitations & Reminders
Email Management
Event Calendar
Event Management
Event Scheduling
For Nonprofits
Fundraising Management
Member Database
Member Directory
Membership Management
Mobile Access
Opportunity Management
Payment Processing
Personalization
Real Time Data
Real Time Reporting
Recognition Management
Recruitment Management
Registration Management
Reminders
Reporting & Statistics
SMS Messaging
Scheduling
Search/Filter
Self Service Portal
Social Media Integration
Summary Reports
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
User Management
Volunteer Management
Volunteer Recruiting
Visit WebsiteCompare App

Get Connected Feature Reviews

25 reviewers had the following to say about Get Connected's features:

George T.

Great Platform

2021-01-07

Overall great platform to use for volunteer management.

Pros

Easy to use and set up.

Cons

Reporting is not as straightforward and the custom has bugs however the customer support is very responsive and the team constantly makes updated and fixes bugs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


George,
Thanks so much for your review of Get Connected. We appreciate your insights and are always here with our customer experience team to support!

Read more
Rachel C.

Easy for managers and for users!

2018-06-28

Pros

Get Connected has a clean and modern look, and it is easy for administrators to make updates, customize, and gather data. They offer training videos for all types of users and are quick to answer support questions.

Cons

To sign up for a volunteer activity you must have an account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Rachel,

Thank you for your review here! We're so glad your Get Connected site is supporting you with an easy to use volunteer management solution. That is our mission and our Customer Experience team is always here to support when needed. Keep up the great work!

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Hillary P.

Galaxy Digital Review

2021-05-28

I feel like I have a lot more time to deal with other parts of my job outside of volunteer management and data tracking because Galaxy has made it so much easier to manage those things.

Pros

One of my favorite features is the communication tool that allows me to send out e-mails to all volunteers very quickly as well as individual groups of volunteers.

Cons

We send out appreciation cards and invitations to events and Galaxy does not have a feature to create address labels based on users' info.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Hillary,

Thank you so much for your review here! We're so excited to hear Get Connected is meeting your needs and saving you time!

Read more
Amy J.

Volunteer Management with local United Way

2018-12-14

Pros

Easy to post needs and track volunteer sign-ups.

Cons

Volunteers must submit their hours for each volunteer activity.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Amy,

Thank you for your review of Get Connected. Check back in with the Customer Support center for updates on hours tracking features and trainings on how to make the most of our latest enhancements! We're always here to support!

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Alexis M.

It's all about the Customer Service... Add a great product and room to grow= A+++ rating!

2016-04-20

When West Virginia University decided to upgrade our volunteer management software, there was a lot of time and research put into the process.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Wow -thank you so much for your kind words, Alexis! We are proud to be honorary members of the Mountaineer Family and look forward to continue to support you and WVU students on all your community engagement efforts!

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Patti F.

Easy to use but would like more options for customization

2016-04-20

The software is easy to use for the volunteer which is VERY important.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Timna G.

Easier system to use overall

2016-04-20

It has been much more user friendly than what we did use, but it does limit what you can change to make it more customizable to what we need it to report/hold/share/ access

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Hello Timna! We are always looking to improve Get Connected and welcome feedback from awesome clients like you. Get Connected's user-friendliness and customizability keeps increasing with each regularly scheduled enhancement round - if you like us now, just wait until you see what we're developing to optimize your user experience!

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Adam B.

Outstanding with room for growth

2016-04-20

The feedback from our volunteers and partners are always positive.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Adam,

Wow! Hearing that you nearly tripled your program is amazing news! And yes, we are always here to hear feedback and continue to grow and improve. Please do reach out to Customer Experience to share your insights!

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Shawn P.

Has greatly improved connectivity for our community

2016-04-20

The ease of use and mobile-friendly format have greatly improved our volunteer center's ability to efficiently connect those who want to volunteer with opportunities to help.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Shawn,

So glad to hear Get Connected has improved your volunteer center's ability to provide those vital connections between those who want to serve and those opportunities that need help. That is exactly why we designed the system in the way we did. Keep up the great work!

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Brad W.

Great way to engage with our volunteer!

2016-04-20

This software provides a clean and beautiful user interface for volunteers looking for opportunities on our database.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Brad,

We're really glad to hear that using Get Connected for your specific volunteer use cases is supporting your organization's efforts. We're always just a short email away at Customer experience should you ever need us! Keep up the great work in your community!

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Stacy O.

Recruit and coordinate help you need quickly

2021-03-24

The training required on the front end is a time investment and can be a little intimidating for some, and some of our volunteers who aren't comfortable with computers struggled a little.

Pros

Some features we like: Scheduling features, qualifications, eBlasts, shifts, check-in/kiosk, automatic notifications, customization and look/feel of website, customer service that helps with brainstorming/finding solutions, the company's responsiveness/adaptability to feedback, Teams/group volunteering featuers, and features for grouping together volunteer opportunities (making it easier to run dynamic reporting, share certain types of opportunities with new volunteers, etc)

Cons

Not user friendly for older users/non-tech friendly folks; some features that we sought out DO exist, but not necessarily in the way we needed them to work; some reporting/filters seem counter-intuitive to working with the population system was built for (ex: very difficult to narrow down active, current volunteers based on how recently they "worked" or submitted hours); does require a LOT of training for both staff and volunteers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex S.

Get Connected is Amazing

2021-05-20

We have been able to successfully navigate difficult times with a pandemic thanks to GC. It's a fantastic product, and I would highly recommend.

Pros

Rapidly having the ability to update volunteer opportunities, track volunteer hours, contact folks, send out e-blasts and communications really makes all the difference!

Cons

Sometimes, you have to really be familiar with the way things are set up in order to get the information and data you're looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Alex,

Thank you so much for your review of Get Connected! We seek to deliver the software programs just like yours need, along with kind and fast customer service, to allow you to do your work in the world making a great impact. Our team is grateful to know the software has helped your organization navigate the challenges of the pandemic. We're here if you need any additional software support. And keep an eye out for our special client training sessions!

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Gina E.

Since launching the platform, we are experiencing an even greater interest in volunteering.

2018-06-19

Ease of use, better coordination of volunteers, increased marketing and awareness.

Pros

It's also very user friendly for both agencies and volunteer team managers.

Cons

It's so useful to organizing volunteers and helping us streamline many processes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Gina,

Thank you for your review! We're so grateful you're here as a part of the Get Connected community. It sounds like you have so much volunteer interest! Amazing! Our Customer Experience team is always available with support for your needs with building custom pages and navigating user groups. Best wishes and congrats on having such a great response to your Get Connected site!

Read more
Nikki K.

Advanced Events are A MUST!

2016-04-27

Our volunteer center could not do the work we do as easily and efficiently as we can when using the Advanced Events module.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dominique H.

Since using Get Connected, we've doubled sign ups and participation for our Stuff the Bus event.

2017-07-31

Pros

It was easy to set up and collaborate with partners to get on board with creating accounts and sharing volunteer opportunities.

Cons

I will occasionally hear from some volunteers that they find it a little time consuming to sign up and create an account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Dominique,

Thank you so much for your review and insight here. We're overjoyed you've seen an increase by "doubling" your events participation! We're always here with our Customer Experience team to support with questions that arise. Thanks for being a part of the Get Connected community!

Read more
Andrea I.

Best Customer Service Ever!

2016-04-20

As a campus volunteer manager, we have had quick and accurate information from the Galaxy Digital team whenever we contact them.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Amanda R.

Easy to use, great for agencies

2016-04-21

-Improvements happening regularly with system. -Dashboard on Admin side is very helpful for at-a-glance Cons: -Look of software from user side is still a tad outdated.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Hi Amanda! Thanks for your great feedback. We are always working to improve our system and are working on key Manager Panel updates in our August enhancement release designed to greatly augment your user experience. Stay tuned for upcoming announcements!

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CIndy H.

Effective at allowing us to vet volunteers

2021-05-20

Get Connected allows us to vet volunteers before they serve on campus.

Pros

I like the qualifications that allow us to vet volunteers before they serve in areas of our organization.

Cons

I do not believe the software is user-friendly or intuitive. I often have to ask many questions because some things are not clear at first glance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Carol B.

Administrator for 100 agencies, 2500 volunteers

2016-04-20

Three spots is not enough for a busy Volunteer Center.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Megan F.

We love that Get Connected has increased volunteerism in our communities!

2016-04-20

Our Get Connected platform - found at www.volunteermain.com - has been a wonderful new tool for our communities and has provided an ease to volunteering that hasn't previously been available.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Megan,

We're so glad to hear how much Get Connected has increased your volunteerism efforts in your community! Wonderful! We're always conducting regular trainings for our clients on new ways to increase traffic and engagement on your volunteer site. Thanks so much for being here.

Read more
C. K.

Get Connected provides a hub for volunteerism in our community.

2018-07-02

The ability to educate and inform our community about the specific volunteer needs of local agencies, while providing those agencies with tangible support and a framework for managing their volunteer programs.

Pros

Get Connected is perfect for our needs. Agencies have autonomy over managing their individual pages, and users have control over the level of communication they receive. There is a robust help platform, and numerous features we haven't even had time to explore yet.

Cons

Nothing - the software is easy to use, has wonderful features, and the company is constantly making improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Thanks so much for your review, C.K.!
We're so glad Get Connected is meeting the needs of your organization. We're always here to support with our Customer Experience team. Keep up the great work in your community!

Read more
Michele E.

As a volunteer center, we are pleased with the ease of use and the look of GC for our users.

2018-06-25

It is our main tool to connect volunteers across seven counties in Southern New Jersey.

Pros

And that we can connected with other volunteer centers who are on the same platform.

Cons

We are connected to another Volunteer Center but we cannot filter out our own agencies and needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Michele,

Thank you so much for your review here! We're grateful you're a part of the Get Connected community and that your program is able to reach so many and make an impact in your community. Please feel free to contact Customer Experience any time and we can support you in the filter needs you mentioned.

Read more
Desiree T.

Not right for us

2021-02-12

I was not a fan. It was not user friendly.

Pros

I did like that I could design it the way I wanted it to look.

Cons

I didn't understand how to set it up to record the hours of volunteers. I didn't like that I couldn't call them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Tracy S.

I am an agency manager

2016-04-21

This is especially helpful for students who are younger than 15 years old to find age appropriate volunteer opportunities -Very easy for Agency Managers to sign up Cons: -The feature to find an agency doesn't work.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Hey Tracy! Thanks for your kind words and feedback. We have great news for you: our August 2016 Enhancement Release will include a feature that will allow users to search for Agencies by name (yay!). As for the ability to post opportunities for Groups and Teams, you'll be happy to find that it's a setting that currently exists within Get Connected, so please get in touch with our Customer Care team to get you started.

Read more
Amanda B.

The staff has all been very supportive with everything we have gone through with working with Miami.

2018-06-25

We focus on volunteering at United Way.

Pros

I like how all volunteer opportunities are in one spot, it makes it easier for me and the potential people to use the site.

Cons

I wish we were able to delete certain information ourselves. I needed to ask someone to delete the fake company made in the walkthrough. I wish there was a way to do that myself in case I accidentally approve something I didn't need too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Galaxy Digital


Amanda,

Thanks so much for your review here! We're glad you're a part of the Get Connected community. As always, our Customer Experience team is available to assist with any support needs that may arise. Check back for continued support and training on new enhancements!

Read more