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GiveSmart vs Greater Giving Comparison

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Overview

GiveSmart is a mobile bidding and event management solution for fundraisers of all sizes, including foundations, nonprofits,...

Greater Giving Event Software is a cloud-based fundraising solution which helps non-profit organizations plan charity functions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

200

5

4

3

2

1

124

63

8

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.1

56

5

4

3

2

1

19

26

9

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

GiveSmart is very intuitive and easy to use. Couple that with awesome, supportive customer service, and this software is a winner.
I love that I can use this all all-in-one for an event. The best feature is the text-to-give as well as the live thermometer that you can use at an event to encourage people to help meet the goal.
We had only a few weeks to turn our auction virtual and GiveSmart was super user friendly and easy to set up. Donors loved how easy it was to bid and watch on items.

Pros

And for those rare times when I can't figure it out myself, chat support is fabulous. I have recommended this software to several colleagues and will continue to do so.
I would highly recommend Greater Giving to any non- profit interested in experiencing a great event management tool. This is one fantastic organization.
We always use greater giving for our 5+ events a year. It's great for checking people in, and just about all the steps necessary to take when running events, before, during, and after.

Cons

The only problem is that we do not have an easy connection between GiveSmart & our accounting system. Our Treasurer has trouble with what she receives from GiveSmart.
One thing that our donors had trouble with was the checking out process.
Unfortunately, in a virtual setting, it seems less risky to run the site and auction yourself on the day of the event.

Cons

My biggest complaint is the software takes some time to learn. We are a volunteer organization and it can be difficult to have people learn the software in the time frame needed.
It made us realize that we needed another product. I know this sounds harsh but it was not a match, we needed something simpler moving forward.
When the website gets updated and things move around or there are different ways to do them. No manual updates when that happens.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features65
  • Absentee Bidding
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Committee Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Goal Setting / Tracking
  • Image Editing
  • Image Library
  • Inventory Management
  • Live Auction
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Mobile Ticketing
  • Online Auction
  • Online Bidding
  • Online Catalog
  • Online Forms
  • Online Giving
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Pledge Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Proxy Bidding
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reverse Bidding
  • Search/Filter
  • Seating Map
  • Shipping Management
  • Silent Auction
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Summary Reports
  • Ticket Reservations
  • Ticketing
  • Visitor Registration
  • Volunteer Management
  • Watch List
  • Website Integration
  • Website Management
  • Total features71
  • Absentee Bidding
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Committee Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Goal Setting / Tracking
  • Image Editing
  • Image Library
  • Inventory Management
  • Live Auction
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Mobile Ticketing
  • Online Auction
  • Online Bidding
  • Online Catalog
  • Online Forms
  • Online Giving
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Pledge Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Proxy Bidding
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reverse Bidding
  • Search/Filter
  • Seating Map
  • Shipping Management
  • Silent Auction
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Summary Reports
  • Ticket Reservations
  • Ticketing
  • Visitor Registration
  • Volunteer Management
  • Watch List
  • Website Integration
  • Website Management

Integrations

  • Total integrationsN/A
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • ChMS
  • Constant Contact
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Vanco Faith
  • Zapier
  • Total integrations4
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • ChMS
  • Constant Contact
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Vanco Faith
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GiveSmart logo

GiveSmart

Worth the cost!

Reviewed 2 years ago

Well, we will be renewing our agreement the next time around!

Pros

Ease of use, which leads to more efficient check-in at events and greater volume and amount of donations Professional looking

Cons

Not sure if there is a fix but the time it takes to upload auction items might be reduced. It's not terrible, by any means, but if I have to pick something...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GiveSmart logo

GiveSmart

Our company uses Gesture's ipad payment feature for our annual fundraising event's paddle raise.

Reviewed 4 years ago
Pros

The convenience that comes with having payment options for donors to quickly process gifts on sight is the best. We can also pre-register our attendees to expedite the gift giving process.

Cons

The wifi connectivity issue that comes along with this convenient software is a bit of a pain. There is often fear of losing donations during that down time, but their staff is always more than willing to make things right.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GiveSmart logo

GiveSmart

Perfect Program for Auctions

Reviewed 4 years ago
Pros

This program is great for our school auction. From set-up to closing the event, you have a lot of great features and tools to promote the event and get guests excited about giving.

Cons

When you need to send a donation letter to a donor, you can't customize the letter to fit your organization's needs. I've used other programs that allow this customization, but GiveSmart doesn't have that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GiveSmart logo

GiveSmart

GiveSmart Review

Reviewed 3 years ago

Boys & Girls Clubs of Larimer County uses GiveSmart frequently for events and other giving campaigns. It is super easy to set up campaigns and run them yourself. The GiveSmart staff is incredibly helpful on event days.

Pros

User friendly Clean, presentable look Unlimited events

Cons

Setting up new users with passwords tends to be difficult for us

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GiveSmart logo

GiveSmart

501 Auction to GiveSmart

Reviewed 3 years ago

I have used 501 auctions for a few years until GiveSmart took over. This is our first year working with the new company since the change and so far we have had a good experience. We assigned one staff member for all of our events, so it is great to have the same person so they are able to get the feel of the organization and the population we work with. Rather than having a new GiveSmart team member every time.

Pros

A pro of GiveSmart is the flexibility of being able to have several different campaigns for all the different events you are hosting. We have 4-5 events a year with silent/live auctions for each so this is a great way to use online bidding for each event. With the online bidding we are able to widen our reach to individuals who do not attend the event . We have seen an increase in money raised from...

Cons

One con is you can not batch checkout any accounts that are 1,000 or more. A good portion of our guests usually donate/bid over 1,000 at our bigger events of 300+. This is going to be time consuming to checkout all of these individuals. It would be helpful to select the amount for each event since the giving culture at each event varies.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GiveSmart logo

GiveSmart

GiveSmart helped us to Pivot!

Reviewed 2 years ago

Our overall experience with GiveSmart was amazing. It was what helped us raise money right when the pandemic lockdown had started. We chose GiveSmart because of the good reviews and one other person we knew having used this product giving a good review. We had to make a decision quickly and chose GiveSmart and it was the best decision! I have referred several nonprofit organizations to this product.

Pros

GiveSmart is user friendly. We had approximately a month before our annual auction and we were able to pivot from a live event to a virtual event DIY style.

Cons

There were a couple of features that we would have liked to see; a customizable graphic that counts our "paddle raise" (which in our organization is a reverse auction), and being able to highlight our larger sponsors (give them more visibility for their sponsorship)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GiveSmart logo

GiveSmart

Amazing event support

Reviewed 3 years ago

GiveSmart provides much needed day of event support as well as an easy to use interface for auction bidding. Reporting has helped ease the closeout process and assure everyone receives their items and we receive payment. They send continuous follow-up to donors for payment post event. You also have access to crowdfunding for 6 months after your event has ended.

Pros

Easily create auction website to link to your website. Bidders receive texts when they have been outbidded. You are able to create endless silent and live auction items for your page. Event support is so responsive and you are able to customize your support needs for in state and out of state events. Their team arrive to your event with ipads to complete donor bidder profiles on site. They will come to your booth in exhibit hall and encourage people to register for bidding. They are super friendly and outgoing and are great as live auction spotters. They raise far more than their cost and double our giving. You are able to even enter in different pledge amounts as donation items on the auction site.

Cons

They are a little costly however it's worth it for a smooth, successful event. I do wish the website was a little more attractive and grouped the silent and live items together. The items appear kind of small and cramped together.