GivingTools Features List

GivingTools

Web-based fundraising and donation management software

4.91/5 (22 reviews)

GivingTools Feature Summary

  • Account management
  • Donor database
  • Credit card processing
  • Customizable event pages
  • Export results to excel
  • Unlimited appeals
  • Receipts / statements
  • Recurring donations
  • Online registration
  • Sell products online
  • Donation tracking
  • View trends and generate reports
  • Website integration
  • Open and flexible
  • Inexpensive
  • 0% ACH standard
  • Unlimited appeals, unlimited donors
  • Works equally well on mobile devices
  • One-time and recurring, product sales, events, even signups

Nonprofit Feature Comparison

Most popular features of all Nonprofit apps

API (24 other apps)
Access Control (25 other apps)
Activity Dashboard (32 other apps)
Activity Tracking (20 other apps)
Attendance Management (34 other apps)
Automatic Reminders (25 other apps)
Communication Management (22 other apps)
Contact Database (34 other apps)
Credit Card Processing (31 other apps)
Custom Fields (32 other apps)
Customizable Branding (24 other apps)
Customizable Reporting (30 other apps)
Data Import/Export (33 other apps)
Electronic Payments (33 other apps)
Email Integration (24 other apps)
Mobile Integration (26 other apps)
Receipt Management (21 other apps)
Recurring Billing (22 other apps)
Reporting & Statistics (29 other apps)
Third Party Integration (23 other apps)

Competitor Feature Comparison

GivingTools Feature Reviews

14 reviewers had the following to say about GivingTools's features:

David Shirk

Great small non-profit option

2017-02-18

Wanted appearance to be excellent, simple interface for customers, good backend for management, recurring donation options, easy to set up appeals, useable reports, option for e-check and cash donations in addition to credit card. Giving tools has been nearly perfect for a price that is better than perfect.

Pros

Ease of use on front and back end Accounting/reports Price

Cons

N/a

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Benjamin Ledford

Perfect for what we were needing and then some!!

2017-07-21

This also allows the donor to manage their payments easier than going through us, and saves us a ton of money in the long run compared to nearly any other software out there.

Pros

To lock in the rates GivingTools have negotiated with BluePay and still be able to integrate their systems into outside 3rd parties like Salesforce is outstanding as well.

Cons

This should not be a deterrent though, but just recommend being sure to ask questions and take the time to learn how to quickly merge with your current accounting processes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kurt Jaros

Best Non-Profit Processing for Growing (and Flourishing) Organizations

2018-05-15

Saving money!

Pros

On top of that, the hybrid processing options for ACH and credit card processing allow me to get the best percentage of each processor.

Cons

It is relatively limited in functionality compared to other all-inclusive platforms, but those platforms have much larger processing fees (sometimes even an associated monthly fee).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gail Barham

User friendly and great customer service.

2016-04-14

Their partner for processing online payments, BluePay, has been equally good to work with and responsive.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
John david canoles

Simple to use and a real asset to our CHurch

2015-04-04

As a small church with limited resources we had struggled to come into the 21st century with credit card giving.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sara Jamison

Great product, easily integrated, and FABULOUS customer service!

2018-03-01

Pros

The ability to customize the appeals and look of the software gives faith to our donors that the software is secure and reliable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jon Tillman

This is a great company all around. We couldn't have been more please with our experience!

2018-02-16

Pros

I was weary of not having a phone number at first, but when I realized how quickly they respond to email and how detailed their answers were, I was thrilled with the service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Rob Kivlan

Simple and successful

2016-04-17

This platform has helped us with our campaigns and the accounting process has been much easier since switching.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Stephen Porter

Great support, great features

2018-01-16

Pros

The support is fast, friendly, and very knowledgeable. The new 2.0 ads even more features. Thanks Giving tools!

Cons

I like the simple interface, but I wonder if others would want something more complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Lise Bohn

Unbelievably amazing customer service and easy to use the product

2015-12-30

We were up and running in less than 24 hours, and our contact was incredibly responsive and helpful - truly above and beyond.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gayle Hurlburt

The software is very intuitive; therefore, easy to use.

2016-05-24

He responds very quickly to emails and requests, even on Sunday.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Joyce

A great product.

2016-04-19

The product is easy to use and their customer service and technical support is impeccable.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kelly Mainor

Unmatched customer service, perfect online giving solution for our non-profit

2015-11-18

After signing up and making some appeals (very easy to do!), I've received unmatched customer service, with representatives and tech people even reaching out to me proactively to make our site as attractive and functional as possible.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lachelle Yoder

Over the Top Customer Service

2015-12-04

The appeal itself was extremely easy to set up.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from GivingTools


Thank you Lachelle! Getting five stars from you on a bad day for us means a LOT!

(To anybody wondering if we have hosting problems often, the answer is: this was the first issue in two years. But we communicated it with our users to be on the safe side and worked hard to be sure that all appeals continued undaunted.)

Thanks for choosing GivingTools!
-Jason

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