GivingTools Features

GivingTools

Web-based fundraising and donation management software

4.76/5 (54 reviews)

Competitor Feature Comparison

ACH Payment Processing
Access Controls/Permissions
Accounting
Accounting Integration
Action Management
Activity Dashboard
Activity Tracking
Ad hoc Query
Ad hoc Reporting
Alumni Management
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Donation Tracking
Donor Management
Dues Management
Electronic Payments
Email Management
Email Templates
Email Tracking
Event Management
For Nonprofits
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Grant Management
Interaction Tracking
Member Database
Membership Management
Mobile Giving
Multi-Campaign
Online Forms
Online Giving
Payment Processing
Pledge Management
QuickBooks Integration
Receipt Management
Recurring Giving
Recurring Tasks
Registration Management
Reporting & Statistics
Reporting/Analytics
Search/Filter
Shopping Cart
Summary Reports
Third Party Integrations
Trend Analysis
Volunteer Management
Web Forms
Website Integration
Visit WebsiteCompare App
ACH Payment Processing
Access Controls/Permissions
Accounting
Accounting Integration
Action Management
Activity Dashboard
Activity Tracking
Ad hoc Query
Ad hoc Reporting
Alumni Management
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Donation Tracking
Donor Management
Dues Management
Electronic Payments
Email Management
Email Templates
Email Tracking
Event Management
For Nonprofits
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Grant Management
Interaction Tracking
Member Database
Membership Management
Mobile Giving
Multi-Campaign
Online Forms
Online Giving
Payment Processing
Pledge Management
QuickBooks Integration
Receipt Management
Recurring Giving
Recurring Tasks
Registration Management
Reporting & Statistics
Reporting/Analytics
Search/Filter
Shopping Cart
Summary Reports
Third Party Integrations
Trend Analysis
Volunteer Management
Web Forms
Website Integration
Visit WebsiteCompare App
ACH Payment Processing
Access Controls/Permissions
Accounting
Accounting Integration
Action Management
Activity Dashboard
Activity Tracking
Ad hoc Query
Ad hoc Reporting
Alumni Management
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Donation Tracking
Donor Management
Dues Management
Electronic Payments
Email Management
Email Templates
Email Tracking
Event Management
For Nonprofits
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Grant Management
Interaction Tracking
Member Database
Membership Management
Mobile Giving
Multi-Campaign
Online Forms
Online Giving
Payment Processing
Pledge Management
QuickBooks Integration
Receipt Management
Recurring Giving
Recurring Tasks
Registration Management
Reporting & Statistics
Reporting/Analytics
Search/Filter
Shopping Cart
Summary Reports
Third Party Integrations
Trend Analysis
Volunteer Management
Web Forms
Website Integration
Visit WebsiteCompare App

GivingTools Feature Reviews

25 reviewers had the following to say about GivingTools's features:

Clarice I.

Tools for Giving

2021-06-09

Has been so helpful for us when switching from DonorPerfect - we love the interface and ease of use!

Pros

Works for many types of Appeals - campaigns, supporters, ticket sales Very customizable which is great for different appeals Able to integrate with payment options especially Stripe Great on mobile A lot of donor management

Cons

Can be confusing at first but their customer service is wonderful There are occasionally password issues when logging in

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GivingTools


Thank you!!

Read more
Brent K.

great for our charity

2019-08-22

This software allows us to collect funds from our donors in an efficient manner.

Pros

I like that they provide a basic service at a reasonable price.

Cons

There is some functionality around user management of donors that could use some work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David S.

Great small non-profit option

2017-02-18

Other little features, being able to hide an appeal without deleting it, sending notifications to multiple people within the organization. . .lots of good stuff.

Pros

Ease of use on front and back end Accounting/reports Price

Cons

N/a

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
JACQUELINE P.

Best Customer Service I've Ever Experienced

2020-06-24

First United was still accepting pledges and donations by check or cash.

Pros

Extremely easy to add segmented donation categories.

Cons

Allow end-users to alter their donations and subscriptions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GivingTools


Thank you VERY much! We do our best.

On the cons side, we agree with you. Currently, donors can update their payment type later, but cannot change other settings without making a new gift. In the near term, we plan on allowing donors to change ANYTHING on the fly. But we are working on some other amazing features first which you will see in the next couple weeks. You are going to love this stuff!

Thank you again for your kind words.

Read more
Eric S.

Giving Tools for Churches

2019-08-22

Giving Tools helped us be able to offer online giving for our church and we’ve been happy with the results.

Pros

It was easy to integrate into our website

Cons

I wish there were more features to pulling reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jo S.

Very User Friendly!

2019-11-12

GivingTools has enabled our donors to give on a secure site and with ease.

Pros

I also love the emails that are automatically generated back to our donors.

Cons

The process for incorporating cardconnect was a bit stressful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chantal S.

Easy to use for the non-tech user

2019-08-26

Pros

Much easier to use than every other online giving tool that we evaluated (and there were a lot of them!)

Cons

dashboard reporting could be stronger, limited admin capability over recurring donations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter T.

Great Product

2019-08-23

Love it! I couldn’t be happier!!

Pros

As a non-profit that takes a lot of recurring payments it’s a very simple system that is easy for me and the donor. The cost of ACH’s was unmatched!

Cons

There are still a few odd things on the donor side that I don’t understand, like they can’t alter their existing giving, they have to cancel it and create a new pledge. We are using blue pay as our processor and there are some things I don’t like about that integration but that’s not giving tools fault!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Benjamin L.

Perfect for what we were needing and then some!!

2017-07-21

This also allows the donor to manage their payments easier than going through us, and saves us a ton of money in the long run compared to nearly any other software out there.

Pros

There are lots of other pros to GivingTools that I would highly recommend anyone searching and investigating Donor Portals, should look no further and give them a try.

Cons

This should not be a deterrent though, but just recommend being sure to ask questions and take the time to learn how to quickly merge with your current accounting processes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandi G.

So glad we found this program

2018-12-11

After a lot of searching for a site like this, and using some bad ones, Giving Tools has been very helpful.

Pros

It is easy to enter and edit your appeals, events and campaigns.

Cons

You can still access the old version but if you have campaigns in both the old and new, only some are visible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
William M.

Great Online Giving Resource

2019-08-23

We have been able to raise funds from people who are even out of the country. This has been a great resource for our ministry.

Pros

We have used GivingTools for online giving to the church and for a customized capital campaign. The cost to the church was much less than most online giving tools.

Cons

We had a time when an individual was having a problem setting up recurring payments, but that was an issue outside of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachel B.

GivingTools Rocks!

2020-10-26

The customer service has been fast and fantastic.

Pros

We also needed an service that allowed donors to cover fees, opt in to newsletter mailing lists, make recurring donations, and select multiple campaigns.

Cons

It has been a great experience with no downsides to report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark H.

Great for small non-profit

2019-08-22

GivingTools has been great for our small non-profit however the reporting and back end function could use improvements.

Pros

User friendly to setup Integrates with our website Cost effective

Cons

Reporting is minimal Don't have access to the customer's account view

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynnwood C.

Giving Tools

2019-11-12

Pros

Easy to use online giving.

Cons

No negatives of note. Everything works properly.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Elizabeth P.

Quick and Easy

2019-08-22

I love it! We will continue to use it and recommend it to other churches.

Pros

I also like how I can customize it with my own pictures for design.

Cons

I would prefer to be able to search or process reports easier and with more options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tracey R.

GT offers

2019-08-22

We use Givingtools to collect weekly giving at our church.

Pros

Easy to learn and to teach to my congregation

Cons

Reports could be easier to generate with search options for locating specific donations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael H.

Great and easy to setup

2019-11-12

Great service and the support is always timely and helpful.

Pros

We love that donors can be presented with the option to pay the credit card fees.

Cons

Does not allow for Google Analytics ecommerce tracking as of now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Holly L.

Take a look at Giving Tools

2019-08-22

Pros

Front end: Ease of use. Back end: Customer/client support

Cons

Not impressed with report functions and data dump capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Theresa K.

Giving Tools Review

2019-08-22

I am able to track our monthly donors with ease and more importantly the warning we get when a credit card expires makes it possible for us to take care of that right away.

Pros

I am able to easily find the information needed for each of our donors, their giving amount and when they gave.

Cons

I used another software for 8 years - I had a lot to say negative about the use of that one. I have nothing negative to say about this one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Churchill G.

Giving Tools

2019-08-23

Easy to embed into our website and reports give the information we need.

Pros

Ease of use with menu and response of the development team to my needs

Cons

The menus take a minute to get used to, but help is always there when you need it.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
James C.

This makes accepting ACH super easy for us.

2019-08-22

We've been very satisfied with the product and service of Giving Tools.

Pros

We started using Giving Tools because it provided the one and only feature we needed: ACH (checking account) payments. The staff guided us through the initial setup and then it was ready to use soon after.

Cons

The only difficulty I encountered was with the setup of the 3rd party processor, who's setup steps were pretty confusing because it requested a lot of info I didn't have or that didn't apply to our situation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gail B.

User friendly and great customer service.

2016-04-14

Their partner for processing online payments, BluePay, has been equally good to work with and responsive.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rob K.

Simple and successful

2016-04-17

This platform has helped us with our campaigns and the accounting process has been much easier since switching. Our donors like the very clean, simple style of GivingTools and it has made everything easier overall.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jack F.

Great way to take payments

2019-08-22

Fantastic. Like I said, the people working there really put in 150% to make it a good experience for their customers.

Pros

GT's software and service are so easy to use, and the people behind it back it 100%, to the point of making fixes within 24 hours when I had an issue.

Cons

It would be nice if I could configure my own reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeannie C.

User Friendly and Cost Effective

2019-11-13

It makes giving so convenient.

Pros

Easy set up Cost Effective Great Customer Support

Cons

There was nothing that I disliked about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more