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iMIS Logo

iMIS

4.3
(84)

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Cloud-based nonprofit and membership management software

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(2)

iMIS Features

Features Summary

Functionality

4.2

/5

84

Total features

100

7 categories

iMIS features

ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting

Common features of Nonprofit software

API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications

Price starts from

200

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

84

Price starts from

200

/user

Per month

learn more

Total Features

100

Unique features

  • PCI Compliance

  • Recurring/Subscription Billing

  • Reminders

  • Accounting

Functionality

4.5

/5

1K

Price starts from

0

learn more

Total Features

32

Features in Common

25

Unique features

  • Monitoring

  • Online Calendar

  • Child Check-in

  • Small Group Management

Functionality

4.4

/5

1.1K

Price starts from

99

Per month

visit website

Total Features

78

Features in Common

64

Unique features

  • Filtering

  • Surveys & Feedback

  • Grant Management

  • Social Promotion

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AssoConnect logo
iMISvsAssoConnect
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DonorPerfect logo
iMISvsDonorPerfect

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Been Using this CRM for 9+ Years

Reviewed 4 years ago

Love iMIS for the most part! Does everything I need it to do and there are user organizations out there that offer great free resources for this product.

Pros

This is the highest-rated association management software out there, which is the reason why my organization went with them. They've also been around for quite sometime, which is also a plus. The software does what you need and can be customized in almost every way possible.

Cons

It is definitely on the pricier side of the spectrum, but is worth it for the most part. Also, customization became much cheaper in the newest version but if you're on an older version, it can be expensive to customize.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Endless capabilities, not the simplest EMS but it does a lot

Reviewed a year ago

Members are easily able to manage their membership status, event registrations, company info, contact info. We are able to offer a member experience with members-only content, event registrations based on membership, etc., which has been great in driving retention. We used to be an association that was based almost entirely on events but now about half of our members each year don't attend any events and are here for the other benefits, many of which we make available through members-only content on iMIS. Great responsive website through the iMIS RISE tool.

Pros

We did not previously have an AMS in place, we were a "data silo" association with many different buckets of information that needed to be imported/exported on a regular basis. iMIS has been a great piece for us in integrating our membership and event management, automated email marketing, mobile app, LMS, SMS texting and other things. Our membership/event marketing has improved greatly due to this. Our membership has more than doubled over the past six years and we would have had to add staff members if we didn't have this in place.

Cons

iMIS isn't the easiest system to configure, we have a consultant to deal with the implementation and setup. Some of the features like the built in email marketing aren't the greatest, we integrated with Informz instead of using the iMIS email (iMIS/Informz integration has been GREAT, but extra cost). Integrations and possibilities with iMIS are basically unlimited, but each has its own cost. With that said, we are doing a lot for our members that we didn't do prior to implementing iMIS.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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iMIS

Reviewed 4 years ago

As a new user, iMIS is overwhelming and difficult to learn. After meeting with long term users they say iMIS is the "devil you know" once you learn the system it's better to keep working with it than try another database software. I am hopeful the iMIS Cloud will be easier to navigate and learn, but I feel iMIS users should not have to have programming background or decades of experience with iMIS to be comfortable using it.

Pros

As a very new user, it seems to have some functionality that eliminates manual work. For those who know how to use and program databases, I believe it has good functionality.

Cons

It is very difficult for new users to learn. Even with education and training, it takes years to get good at using iMIS. Every team needs to have someone with a programming background in order to fully utilize iMIS. Resellers have so many customers it can be difficult to get your tickets addressed timely.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Customizable and Powerful

Reviewed 2 years ago

I've worked with iMIS for 13 years, and I'm very excited about iMIS Cloud and the improvements and additions that come with it. I'm able to customize what staff sees depending on their role, hiding information they don't need. The newest reporting tool is exciting, as is the new form builder. We're able to integrate tradeshow, LMS, and app software into iMIS, which allows us to streamline business across the association. The learning subscription and performance improvement program have been worthwhile for us as well. Highly recommend.

Pros

I've enjoyed working with iMIS for 13 years. Once you learn the system it's highly customizable and can handle pretty much anything you need it to. There are many experiential upgrades with the new iMIS Cloud version that create a simpler interface with better design options and functionality for staff.

Cons

I've found the learning curve to be a little steep with new users. The benefits of a powerful system that handles a ton of data work against light users who don't need and have trouble sifting through all of that data. I have staff that don't like using the system and avoid it whenever possible because they have trouble learning it well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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iMIS is customizable

Reviewed 6 years ago

We use iMIS for our tracking our members' activities, billing dues, fundraising, AR, and event registration & management. iMIS is very customizable , however, because of that, out of the box it doesn't entirely manage what we needed as a business. We work with a reseller that has been terrific to help us meet all of our business needs and understand what we needed to do to get there. The possibilities...

Pros

how customizable it is!

Cons

that we have to customize it to work for us! We have wanted to integrate it with other softwares and it is not always easy to do this, and it is not the end-all be-all product for everything, but it certainly is the base to build on.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything you need in one place!

Reviewed 3 years ago

I don't think I could ever see us switching from iMIS, the fact that there are so many functional options under one roof make it a powerhouse product. It also provides a seemless experience for our members!

Pros

I love that there are so many different functionalities of this software. We use it for our membership, for fundraising, for events, for data collection and there is still so much more that we could get out of this software. It's customizable features are really a bonus and I love that I can share customized data with our board directly in their dashboard!

Cons

I find it a steep learning curve, now that I have worked with the software for a while it's easy but it takes some time. Thankfully there is a supportive community and ample training opportunities!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iMIS Review

Reviewed 4 years ago

The best aspects of this product are the fact that you can generate quick queries on the fly using the built in query system (IQAs). Also with the built-in CMS system, developing an integrated website that is dynamic and fully integrated with the database is much easier. It's also good to have a wide network of developers and third party companies who can also provide support for the product.

Pros

Allows for high level of customization Integrated CMS system for web page development Integrated query reporting system Large number of third party options for expanding and customizing the product SQL access to the database

Cons

Upgrade process is time consuming and expensive Slow development to make this a fully web-based product Documentation is not as extensive as it could be and not geared to novice users

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Still the leading overall product

Reviewed 4 years ago

We are using iMIS not only for our core sales functions, particularly publication sales and dues capture, but also to integrate with many best-of-breed applications, such as Informz (Higher Logic), Higher Logic communities, Cadmium CD for conference apps like proposals, booth sales, and conference mobile app. We also integrate with our fulfillment house, job board, advocacy program, plus have custom online applications that utilize iMIS as the central repository.

Pros

The ability to provide SingleSignOn with virtually all of our 3rd-party applications enable us to capture information beyond the core functions of iMIS.

Cons

The awkward linkage between our website CMS and the iMIS online core.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Robust AMS that takes time to learn

Reviewed a year ago

Overall this is a great AMS. I was never involved in the pricing but I understand that it is expensive but it can handle complicated membership models. I work for a smaller association now that would really benefit from the abilities of the system but its out of our affordability range.

Pros

There were seemingly endless capabilities. I used iMIS as my primary AMS for a couple years with a previous employer and used it as a vendor accessing clients systems for many years prior. I have seen many versions of iMIS and they always improve.

Cons

The reporting was always a bit challanging.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very pleased with iMIS Cloud

Reviewed 3 years ago

From the date the agreement was signed until we were live was just under 90 days. Overall, very pleased and am glad we switched to iMIS. We have integrated with a conference app that has two way API, making my life that much easier.

Pros

Ease of use, great customer support, ability to create customized reports, integrating reports into our website, excellent - excellent online training on how to use the software.

Cons

The worksheet used for data conversion was difficult to understand - but the implementation team was very helpful. Also, some of the RISE templates had default settings that needed to be changed that I didn't realize until after we were live, but again, support was quickly able to pinpoint the issue so it could be corrected.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Comprehensive, scale-able and a long term solution to member management

Reviewed 2 years ago

Our member engagement, association website and accounting system is all tied together to provide nearly seamless integration of business operations.

Pros

iMIS is build to meet the needs of changing technology. When new technologies come along you don't have to start all over again. There is a large body of third party providers to tie into any additional systems you need and they have an outstanding "independent" user group that is extremely helpful.

Cons

Learning the reporting system can be time consuming at first but as you get familiar with it that too is a very powerful system that lets you get whatever information out of your system that you need.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Complex software that in the right hands can provide very rich data and information.

Reviewed 5 years ago
Pros

Extremely customizable software solution with hundreds of data fields and related tables. The user support network is friendly and very welcoming. The National user group offers extensive training options. The reseller network is robust. Once you figure out your standard operating procedures, it works very well. There are a lot of standard web site templates and integrating the database to websites gives the ability to provide very highly unique experiences to highly segmented audiences.

Cons

Requires advanced knowledge of databases and SQL reporting. Be prepared to have consultants do much of the maintenance work. To get the web sites working very well, requires knowledge of a proprietary CMS. Finding job candidates with experience using the software can be a challenge and training costs will be higher for that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iMIS Software for Associations

Reviewed 6 years ago

We have used the software for almost 20 years and have recently upgraded to the cloud version. The move from an older version to the current was very easy. Customer Support has been very responsive to our needs.

Pros

The basic functions are included in the general package, but you can upgrade if needed. With the cloud version, as new changes are made they are included at no extra fee. You can access your data and the product where ever you have access to the internet. Works well with most computers as is not actually on your system.

Cons

In using the cloud version if your band wide is not fast or if you have problems with your internet connection you don't have access to your data.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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First Powerful Database I had used.

Reviewed 5 years ago

It was a powerful tool but I have found comparable solutions for a lot less expense than iMIS. With a small staff, it is hard to expend the kind of money you'd need for iMIS.

Pros

Easy to use. Powerful. Did most everything we needed it to do. I was the power user in the office for 10 years. If you know SQL queries, you'll be able to run a lot of custom reports to fit your business needs. After moving to another non-profit, I found that there were less expensive solutions which were comparable or better. No need to spend a lot of money to get what you need for your businesses database and website solutions.

Cons

Needed lots of customization for our use. At the time, was not a database/web platform. I believe it is now with the RISE platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The system is user friendly and customizable allowing us to access and report member data.

Reviewed 4 years ago
Pros

It is centralize data collection, storage, and reporting system. We manage multiple state specialty societies and are able to have one record for individuals that are have dual memberships. This also allows individuals to pay dues for multiple organizations, and give voluntary contributions all in one place.

Cons

The reporting feature, IQA, can be very intimidating. Since one may pull reports from a single or multiple sections and data fields within the system, understanding how to obtain the desired data can be time consuming at first, however, with experience it is very easy to retrieve data quickly and easily.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great CRM

Reviewed 3 years ago
Pros

The flexibility you have for customizing. You can create your own business objects, reports, queries, etc, but still fall back on the standard ones that come "out of the box." Very helpful for new users or people just getting started...or if you need ideas on how to do something. Can integrate with other products.

Cons

If you hire someone new, it can be hard to get them trained on all the features...especially if they have no previous database experience. It is also expensive; and different features have to be added on for extra cost. May not be the best option cost-wise for smaller organizations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Installation and implementation of upgrades have gone smoothly, still on desktop.

Reviewed 5 years ago
Pros

The software allows is to maintain membership demographic information and organize the data in a way where staff have access to the information they need. Being able to create IQA for some of the requests has been most helpful.

Cons

While I understand everything off the the shelf isn't for every organization, more times than not, we've had to customize or build something totally out of iMIS to fulfill our needs. (i.e. our mandatory CLE tracking for each state is different. There's no flexibility in the iMIS CEU tracking for us to be able to do this in iMIS)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Overall iMIS has been an improvement in our member management software.

Reviewed 5 years ago
Pros

We appreciate that is more robust than our previous system allowing to capture and track additional important data points, as well as keep relationships that we could not keep prior to switching. Although we are not a typical association, we've been able to adapt the system easily for our needs.

Cons

We find that the documentation available can be slight and it feels sometimes like the user end was not considered when doing upgrades. The transition to the staff site has also been difficult as all labels and naming have changed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good membership system for associations or small organizations

Reviewed 3 years ago

Overall i liked this software which is perfectly designed for the membership management and easy to use. A lot of online training are available and annual iMIS conference is a great place to attend.

Pros

This software is easy to use and frequent improvements time to time. Also regular webinars for keeping everyone up to date with latest functions or features.

Cons

This software sometimes behave weird and hang. It still has some improvement area in terms of automation or artificial intelligence.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iMIS is the backbone for our association

Reviewed 2 years ago

I have been a user of iMIS for over 13 years and I'm in it daily. The overall experience has been wonderful with iMIS. I have been involved with NiUG, the user group for iMIS and I've attended various events.

Pros

All of the features and functionality. iMIS has continued to improve as needs of associations have changed over the years.

Cons

iMIS is moving to the Cloud and for our association this is not an option at the moment due to customized billing and customized views to the database.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lots of functionality for a small non-profit organization

Reviewed 4 years ago
Pros

iMIS is a one-stop shop for a membership-based organization. Lots of bells and whistles and good educational support to learn all those bells and whistles.

Cons

iMIS has been around for a long time, and as the company aims to make all functions browser-based, many of its old interface (desktop) remain necessary as they have yet to be adapted in a reliable way to browsers. We're not ready to let go of the desktop and won't be for a while.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Overall I think it is a great product, mostly can be customized to what you need it to do.

Reviewed 4 years ago

Flexibility and easy to use, seamless integration with website, customizable, time saving reporting

Pros

The system is pretty intuitive and easy to use, to customize and to report out from. Flexibility to customize data collection and reporting, seems to have much more capacity than how we are using it, and each update release captures information and data points pertinent with the changing landscape of today's associations.

Cons

Some missing reporting - it is a membership system yet unlike modules for meetings, orders, etc. it is not able to produce a membership receipt for dues payments through the system. Also, some compatibility problems with exporting data to other vendor platforms. Can work around the issues, just takes a little bit more time and effort to make it work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iMIS

Reviewed 3 years ago

I have been using iMIS for about 2 1/2 years. It was really easy to learn, it's easy to set up profiles, register for events, enter orders, etc.

Pros

I really like using iMIS. It's very user friendly. The search functions are incredible. Most of the reports are very good and entering payments is very easy!

Cons

I wish there was an easier, more transparent way to refund membership dues, as it is with orders. It's not as clear.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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iMIS review

Reviewed 2 years ago

Decision making is now ease. Appropriate dashboards created quick decision making and the availing of any sort of reports which initially was a challenge. It is user friendly

Pros

Ease of use, flexible in reporting querying, agility

Cons

Difficult to upgrade from one version to another

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Colleen's review

Reviewed 4 years ago

I solve information need from our database regarding membership for almost every department within our company. If there is not a way for me to do it myself TS Team assists me.

Pros

It gives you the output you want most times in reports. If you can't get what you need the TS Team helps you get what you need.

Cons

The ASI portion of what is written, old archaic, a staple in the design can cause some reporting to look and act obsolete.