iMIS Features

iMIS can facilitate nearly any solution you may need as a non-profit association. It provides the most common tools out of the box, while more uncommon solutions are available from trusted partners that offer easy integration.

Written documentation of the software is robust for casual users, but I have found that documentation for more technical tasks is often lacking.

iMIS allows us to use our data to gain information on which of our doctors need to complete requirements for their Board certification.

iMIS has been customized to help us do our job. We are not fully using iMIS as is.

Our members can access all their data in one place. We can also access all that data about a member, allowing us to provide a more personalised experience.

Sometimes it feels like you need to be an IT person to make changes - we're a small organisation without an IT department and we can only do so much ourselves.

There were seemingly endless capabilities. I used iMIS as my primary AMS for a couple years with a previous employer and used it as a vendor accessing clients systems for many years prior. I have seen many versions of iMIS and they always improve.

The reporting was always a bit challanging.

Easy to use. Powerful. Did most everything we needed it to do. I was the power user in the office for 10 years. If you know SQL queries, you'll be able to run a lot of custom reports to fit your business needs. After moving to another non-profit, I found that there were less expensive solutions which were comparable or better. No need to spend a lot of money to get what you need for your businesses database and website solutions.

Needed lots of customization for our use. At the time, was not a database/web platform. I believe it is now with the RISE platform.

I love the integrations with other software. Makes great use of our membership database!

The learning curve. It's not WordPress, so you can't go into it thinking so. However, it's easy to pick up and the more you use it the easier it gets.

- easy to use software - lots of different options included in out of box software - decent third party application integrations available - IQA's are very easy to use and set up - Marketing and Process Automation also are easy to set up and use

- our association needed to build quite a few custom pieces to meet our needs via a 3rd party - some limits in some areas - complicated scripts/reports don't transfer over well into iMIS web, need to overhaul reports to make them work

iMIS is always evolving and adapting to new technologies and business practices.

No cons were added to this review

iMIS is a one-stop shop for a membership-based organization. Lots of bells and whistles and good educational support to learn all those bells and whistles.

iMIS has been around for a long time, and as the company aims to make all functions browser-based, many of its old interface (desktop) remain necessary as they have yet to be adapted in a reliable way to browsers. We're not ready to let go of the desktop and won't be for a while.

Ease of use, flexible in reporting querying, agility

Difficult to upgrade from one version to another

The front end user have option either on the desktop or the web. I enjoy working with the extra tables and looking forward to start reporting in MS SSRS service.

New User Credentials tab for the login security, we are having to many issues with it and the can no one help use. The logon does not change if the email is updated in the profile. It is very messy.

the ability to make it conform to how my organization needs to use it. it is flexible enough to handle almost anything we need.

learning the new features or potential for areas of improvement seems hard. to make updates to how data is stored, you really need to have an AiSP unless you are very skilled or confident in SQL.

Being able to update website fairly easily. Having capability to communicate directly w/ event registrants. Being able to export reports more easily.

Depending on modules you are subscribed too, some functionality seems to be limited. Understanding queries and how to set those up; understanding event setup.

The ease of updating the website using Rise. Very user friendly!

I can't think of anything that I don't like.

No pros were added to this review

No cons were added to this review

We did not previously have an AMS in place, we were a "data silo" association with many different buckets of information that needed to be imported/exported on a regular basis. iMIS has been a great piece for us in integrating our membership and event management, automated email marketing, mobile app, LMS, SMS texting and other things. Our membership/event marketing has improved greatly due to this. Our membership has more than doubled over the past six years and we would have had to add staff members if we didn't have this in place.

iMIS isn't the easiest system to configure, we have a consultant to deal with the implementation and setup. Some of the features like the built in email marketing aren't the greatest, we integrated with Informz instead of using the iMIS email (iMIS/Informz integration has been GREAT, but extra cost). Integrations and possibilities with iMIS are basically unlimited, but each has its own cost. With that said, we are doing a lot for our members that we didn't do prior to implementing iMIS.

I've enjoyed working with iMIS for 13 years. Once you learn the system it's highly customizable and can handle pretty much anything you need it to. There are many experiential upgrades with the new iMIS Cloud version that create a simpler interface with better design options and functionality for staff.

I've found the learning curve to be a little steep with new users. The benefits of a powerful system that handles a ton of data work against light users who don't need and have trouble sifting through all of that data. I have staff that don't like using the system and avoid it whenever possible because they have trouble learning it well.

The event platform is fairly easy to use and navigate.

The IQA platform. In my opinion, it's not user friendly, and it's difficult to navigate if you're a beginner learner.

iMIS has changed our perspective when dealing with our membership. The implementation was a growing pain we needed. Our membership profiles are more complete.

Features of iMIS that require full licensing cause a more expensive spend than we forecasted. It forced a lot of regional overhead to be absorbed by the administration.

IMIS is a great Association Management system with strong inbuilt functionality, designed to do what it says on the tin.. the system has high levels of Integration, acting like a Lego base enabling you to plug in almost any 3rd party systems.

Some of the functionality in the older V17 is clunky, but the new EMS online offer is much cleaner and offers the best in class solution.

how customizable it is!

that we have to customize it to work for us! We have wanted to integrate it with other softwares and it is not always easy to do this, and it is not the end-all be-all product for everything, but it certainly is the base to build on.

Ease of use, great customer support, ability to create customized reports, integrating reports into our website, excellent - excellent online training on how to use the software.

The worksheet used for data conversion was difficult to understand - but the implementation team was very helpful. Also, some of the RISE templates had default settings that needed to be changed that I didn't realize until after we were live, but again, support was quickly able to pinpoint the issue so it could be corrected.

I love being in the cloud and never having to plan for an upgrade again!! We are always on the most current version of the software and we couldn't be happier!

We're pretty satisfied with this product and haven't found a competitor that can better handle our needs, regardless of price point, so we're very satisfied customers.

iMIS is build to meet the needs of changing technology. When new technologies come along you don't have to start all over again. There is a large body of third party providers to tie into any additional systems you need and they have an outstanding "independent" user group that is extremely helpful.

Learning the reporting system can be time consuming at first but as you get familiar with it that too is a very powerful system that lets you get whatever information out of your system that you need.