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iMIS

4.3
(84)

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Cloud-based nonprofit and membership management software

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iMIS Pricing

Pricing overview

Value for money rating

4.0

/5

84

Price starts from

200

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

iMIS pricing starts at $200/user/month. Please contact Advanced Solutions International for additional details.

What users say

The cost and the effectiveness of the program are superb.
The learning subscription and performance improvement program have been worthwhile for us as well.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Been Using this CRM for 9+ Years

Reviewed 4 years ago

Love iMIS for the most part! Does everything I need it to do and there are user organizations out there that offer great free resources for this product.

Pros

This is the highest-rated association management software out there, which is the reason why my organization went with them. They've also been around for quite sometime, which is also a plus. The software does what you need and can be customized in almost every way possible.

Cons

It is definitely on the pricier side of the spectrum, but is worth it for the most part. Also, customization became much cheaper in the newest version but if you're on an older version, it can be expensive to customize.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Endless capabilities, not the simplest EMS but it does a lot

Reviewed a year ago

Members are easily able to manage their membership status, event registrations, company info, contact info. We are able to offer a member experience with members-only content, event registrations based on membership, etc., which has been great in driving retention. We used to be an association that was based almost entirely on events but now about half of our members each year don't attend any events and are here for the other benefits, many of which we make available through members-only content on iMIS. Great responsive website through the iMIS RISE tool.

Pros

We did not previously have an AMS in place, we were a "data silo" association with many different buckets of information that needed to be imported/exported on a regular basis. iMIS has been a great piece for us in integrating our membership and event management, automated email marketing, mobile app, LMS, SMS texting and other things. Our membership/event marketing has improved greatly due to this. Our membership has more than doubled over the past six years and we would have had to add staff members if we didn't have this in place.

Cons

iMIS isn't the easiest system to configure, we have a consultant to deal with the implementation and setup. Some of the features like the built in email marketing aren't the greatest, we integrated with Informz instead of using the iMIS email (iMIS/Informz integration has been GREAT, but extra cost). Integrations and possibilities with iMIS are basically unlimited, but each has its own cost. With that said, we are doing a lot for our members that we didn't do prior to implementing iMIS.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iMIS Review

Reviewed 4 years ago

The best aspects of this product are the fact that you can generate quick queries on the fly using the built in query system (IQAs). Also with the built-in CMS system, developing an integrated website that is dynamic and fully integrated with the database is much easier. It's also good to have a wide network of developers and third party companies who can also provide support for the product.

Pros

Allows for high level of customization Integrated CMS system for web page development Integrated query reporting system Large number of third party options for expanding and customizing the product SQL access to the database

Cons

Upgrade process is time consuming and expensive Slow development to make this a fully web-based product Documentation is not as extensive as it could be and not geared to novice users

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Robust AMS that takes time to learn

Reviewed a year ago

Overall this is a great AMS. I was never involved in the pricing but I understand that it is expensive but it can handle complicated membership models. I work for a smaller association now that would really benefit from the abilities of the system but its out of our affordability range.

Pros

There were seemingly endless capabilities. I used iMIS as my primary AMS for a couple years with a previous employer and used it as a vendor accessing clients systems for many years prior. I have seen many versions of iMIS and they always improve.

Cons

The reporting was always a bit challanging.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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First Powerful Database I had used.

Reviewed 5 years ago

It was a powerful tool but I have found comparable solutions for a lot less expense than iMIS. With a small staff, it is hard to expend the kind of money you'd need for iMIS.

Pros

Easy to use. Powerful. Did most everything we needed it to do. I was the power user in the office for 10 years. If you know SQL queries, you'll be able to run a lot of custom reports to fit your business needs. After moving to another non-profit, I found that there were less expensive solutions which were comparable or better. No need to spend a lot of money to get what you need for your businesses database and website solutions.

Cons

Needed lots of customization for our use. At the time, was not a database/web platform. I believe it is now with the RISE platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great CRM

Reviewed 3 years ago
Pros

The flexibility you have for customizing. You can create your own business objects, reports, queries, etc, but still fall back on the standard ones that come "out of the box." Very helpful for new users or people just getting started...or if you need ideas on how to do something. Can integrate with other products.

Cons

If you hire someone new, it can be hard to get them trained on all the features...especially if they have no previous database experience. It is also expensive; and different features have to be added on for extra cost. May not be the best option cost-wise for smaller organizations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Robust system, still behind on web-based front facing UX.

Reviewed 4 years ago
Pros

Has robust and well thought out processes. Incredibly supportive user community. Is committed to moving to web-based. Product development path has become more transparent.

Cons

The web-based front facing UX still complicated but is getting better. This is not cheap and needs a lot of third-party support to get full functionality expected of systems in today's market.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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iMIS is a powerful tool, but requires training and specialized knowledge

Reviewed a year ago

Overall experience has been okay. The software isn't easy to integrate so it increases operating costs.

Pros

The all in one packaging of tools that iMIS provides is very convenient to manage any no profit organization.

Cons

Extending an integrating iMIS can be costly and complex. There is always a need for expensive consulting to customize a feature.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I have been using imis since the 1990's and have always had a great experience using imis.

Reviewed 5 years ago
Pros

Imis has evolved from a standard database to a full EMS system. We can track data from the website, we can have our members pay dues online and update their profiles,

Cons

If you don't have an experience imis person on site, consulting fees can be expensive. Especially when you have to do an upgrade or SQL work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerful Association Management System

Reviewed 4 years ago

working with iMIS allowed my association to obtain a 360 degrees view of our constituents,

Pros

Full integration with CMS RiSE, ease of extracting data through reporting system

Cons

Some components (or modules) tend to be expensive, use limitations to "licensed users" only

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great CMS if you have the budget

Reviewed a year ago

It meets all of our needs, but for a high price and steep time investment from our staff.

Pros

It has a lot of features and ad-on modules for everything from customer management to event management. It's very easy to customize for our organization's needs so that we only use what we want.

Cons

It can be very costly to update to the latest version and ad on the various modules that we need for our customers. Training staff to use the software can also be very time consuming and complicated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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iMIS Review

Reviewed 4 years ago

We are in a long financial relationship with iMIS and have no way to simply get out but it does what we need with a bit of help from ISG.

Pros

This is a very tough question for me for several reasons. One is that I have no experience with any other product. Two is that at one point when E-Series failed to live up to expectations we brought in ISGWeb to do many of the functions that I like the most. Three we have not transitioned to rISE yet.

Cons

The cost, now I do not know how much other software is in relation to what we get for our money but It seems pretty expensive to do anything and the license fees are high.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Too big, too convoluted for small non-Profits

Reviewed 3 years ago

Not good, glad we left. Cost too much money especially for what we were utilizing and what we were getting.

Pros

This was the first ever Donor Management System I ever used, so I think the fact that it made life complicated at the time, made switching so much easier in the end.

Cons

Pretty much everything...there were too many components for a small non profit like ours. The version we were using was outdated, reports were really hard to run, and customer service was not immediate. You had to wait for a response, and then often we got charged if there had to be components added or reports created specifically for us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very difficult to use

Reviewed 4 years ago
Pros

I am not sure that I can find something that I like about iMIS. ALL of the interactions I have had with staff that requires the use of iMIS have resulted in time loss.

Cons

The amount of effort/time/resources that are spent on getting our data into and out of iMIS is a significant cost - it negates the price point and makes the product significantly more expensive in the long-run.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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IMIS CRM for not for profits

Reviewed 6 years ago
Pros

Imis is flexible and adaptable since they are a small company. They take care of enhancement requests in a relatively timely manner as compared to large companies.

Cons

Lack of support because the company is suppor. Low amount of partners, limited selection.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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iMIS Review

Reviewed 8 years ago
Pros

The ease of use and ability to speak with a real person for support.

Cons

Cost is significant to our organization. Also, the length of time for updates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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My survey today

Reviewed 8 years ago
Pros

The cost and the effectiveness of the program are superb.

Cons

The technical and customer support are simply not the best.