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Keela vs Agilon One Donor CRM Comparison

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Overview

Category Leaders

Keela is a cloud-based nonprofit management software which enables small nonprofit organizations to manage donors and contacts,...

Category Leaders

Agilon One Donor CRM is a cloud-based donor relationship management and fundraising solution which assists nonprofits in...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

49

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

100

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

82

106

18

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.1

5

4

3

2

1

16

22

7

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

We were very happy with the ability to upload our previously accumulated data through the import tools. Self Help documents are thorough and the Support team are responsive, clear and concise.
An amazing product with great customer support always willing to help. Cannot recommend this enough as it has provided an overall great user experience.
And the Contact Insights feature that identifies a donor's gift potential and suggests a gift range is simply brilliant.

Pros

Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.

Cons

This is hard to say, because I am sure that anything I am struggling with is user error, and not likely the software.
The worst I have every experience with software company's.
And there's something else: They (the entire team) seem to have such a customer service orientation that they LISTEN. And they aren't afraid to admit that something needs to change.

Cons

Also non data entry staff refuse to learn the product and they complain about it not working.
In our organization, lack of quality control in terms of data entry made the database prone with errors. Garbage in and garbage out.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features56
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Ad hoc Reporting
  • Alumni Management
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Auto-Responders
  • Built-In Database
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customization
  • Dashboard
  • Data Visualization
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Detection
  • Electronic Payments
  • Email Marketing
  • Email Tracking
  • Event Calendar
  • Event Management
  • Feedback Management
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Grant Management
  • Help Desk Management
  • Historical Reporting
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Giving
  • Monitoring
  • Multi-Channel Marketing
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Prioritization
  • Project Management
  • Projections
  • Prospecting Tools
  • Receipt Management
  • Records Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Social Media Integration
  • Social Media Monitoring
  • Support Ticket Management
  • Task Management
  • Transaction History
  • User Management
  • Volunteer Management
  • Total features49
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Ad hoc Reporting
  • Alumni Management
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Auto-Responders
  • Built-In Database
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customization
  • Dashboard
  • Data Visualization
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Detection
  • Electronic Payments
  • Email Marketing
  • Email Tracking
  • Event Calendar
  • Event Management
  • Feedback Management
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Grant Management
  • Help Desk Management
  • Historical Reporting
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Giving
  • Monitoring
  • Multi-Channel Marketing
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Prioritization
  • Project Management
  • Projections
  • Prospecting Tools
  • Receipt Management
  • Records Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Social Media Integration
  • Social Media Monitoring
  • Support Ticket Management
  • Task Management
  • Transaction History
  • User Management
  • Volunteer Management

Integrations

  • Total integrations7
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations2
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Keela vs. Agilon One Donor CRM

See how Keela and Agilon One Donor CRM stack up against each other by comparing features, pricing, ratings, integrations, security & more.