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Keela vs EveryAction Comparison

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Overview

Category Leaders

Keela is a cloud-based nonprofit management software which enables small nonprofit organizations to manage donors and contacts,...

Category Leaders

EveryAction is a unified CRM for nonprofits including tools to manage donation websites, email, fundraising, and advocacy in one simple platform

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

109

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

87

105

18

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.6

5

4

3

2

1

57

21

2

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

We were very happy with the ability to upload our previously accumulated data through the import tools. Self Help documents are thorough and the Support team are responsive, clear and concise.

CR

Christopher R.

An amazing product with great customer support always willing to help. Cannot recommend this enough as it has provided an overall great user experience.

ML

Madeleine L.

And the Contact Insights feature that identifies a donor's gift potential and suggests a gift range is simply brilliant.

DC

Doug C.

Pros

But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.

Jo S.

We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way.

Jo S.

We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.

CM

Caitlin M.

Cons

This is hard to say, because I am sure that anything I am struggling with is user error, and not likely the software.

BN

Barbara N.

The worst I have every experience with software company's.

JP

Jessica P.

And there's something else: They (the entire team) seem to have such a customer service orientation that they LISTEN. And they aren't afraid to admit that something needs to change.

DL

Douglas L.

Cons

Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know.

TS

Tracy S.

Account model is limited = orgs vs. people vs. businesses. Campaign and event hierarchy and construct is confusing.

TS

Tracy S.

It's sometimes very difficult to get message to phone numbers. Secondly, the issue integration regarding the financial transaction must be looked into.

DD

Donaldson D C J.

  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features46
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Advocate Management
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Budget Control
  • Budget Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Call List Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Categorization/Grouping
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Demographic Data
  • Document Management
  • Document Review
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Due Date Tracking
  • Dues Management
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Filtering
  • Financial Reporting
  • For Grantseekers
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Application Management
  • Grant Award Tracking
  • Grant Discovery
  • Grant Management
  • Impact Measurement
  • Interaction Tracking
  • Lead Nurturing
  • Lifecycle Management
  • Member Communication
  • Member Database
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Nonprofit Advocacy
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Personalization
  • Pledge Management
  • Project Planning/Scheduling
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • SMS Marketing Managment
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Advertising
  • Social Media Integration
  • Social Media Management
  • Social Promotion
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • User Management
  • Visual Analytics
  • Volunteer Management
  • Volunteer Recruiting
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features143
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Advocate Management
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Budget Control
  • Budget Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Call List Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Categorization/Grouping
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Demographic Data
  • Document Management
  • Document Review
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Due Date Tracking
  • Dues Management
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Filtering
  • Financial Reporting
  • For Grantseekers
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Application Management
  • Grant Award Tracking
  • Grant Discovery
  • Grant Management
  • Impact Measurement
  • Interaction Tracking
  • Lead Nurturing
  • Lifecycle Management
  • Member Communication
  • Member Database
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Nonprofit Advocacy
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Personalization
  • Pledge Management
  • Project Planning/Scheduling
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • SMS Marketing Managment
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Advertising
  • Social Media Integration
  • Social Media Management
  • Social Promotion
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • User Management
  • Visual Analytics
  • Volunteer Management
  • Volunteer Recruiting
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations7
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations8
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier