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Kindful vs Blackbaud Fundraising Comparison

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Overview

Category Leaders

Kindful helps you build deeper relationships with your donors and keeps you from wasting time on administrative tasks.

Blackbaud Fundraising is a fundraising management solution designed to help organizations streamline their fundraising operations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

100

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

119

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

172

79

12

5

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.2

5

4

3

2

1

7

8

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

It has all the features of any of the competitors and has an aesthetically pleasing, easy to use interface. I love the follow up tasks option, which helps for good donors stewardship.

AR

Anonymous Reviewer

I have never used a "perfect" CRM and we know that there isn’t such a thing, so if you can't have perfect its really nice to have good, with great customer service.

PP

Patrick P.

The onboarding process went well, having a dedicated agent was great. The dedicated support is great--just remember it's business hours only.

GT

Gail T.

Pros

Overall Blackbaud is a great software program for donor management. I would highly recommend to all fundraising professionals.

JK

Jacob K.

Now we have the best of both worlds. Most of our office now works exclusively in the web view and with it, they can now get immediate information by themselves that assists them in their work.

KS

Karen S.

The ease of use which makes training co-workers much quicker and more easily understandable. The various modules make database management more effective (specifically EVENTS).

PS

Phyllis S.

Cons

Attempting to prepare and issue "tax receipts" for ALL donors - has been extremely difficult and frustrating.

JM

Jim M.

Very rarely and only early on, we had trouble linking some of our previous software programs with Kindful.

MH

Michael H.

Lack of ability to setup and link different paypal / payment accounts to each of the different campaigns. Awkward interactions when you are both an admin and a donor.

JH

Jeremy H.

Cons

While the tools at your disposal are copious, new users will be at a complete loss. We transferred over from another system and we still required a lot of training.

AR

Anonymous Reviewer

My biggest complaint with Blackbaud is customer service. Prior to the new procedures, I was able to call and speak to a human being and explain my issue.

PS

Phyllis S.

Taking a training class can be quite costly and I missed a week of work because I was taught by a live in-person instructor.

JB

Jennifer B.

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features67
  • API
  • Access Controls/Permissions
  • Accounting
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Alumni Management
  • Attendance Management
  • Auction Management
  • Audit Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Database Support
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Management
  • Filtering
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Historical Trend Analysis
  • Mail Merge
  • Mailing List Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Offline Access
  • Online Forms
  • Online Giving
  • Payment Processing
  • Performance Management
  • Personalization
  • Pledge Management
  • Point of Sale (POS)
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Scheduling
  • Third Party Integrations
  • Visual Analytics
  • Volunteer Management
  • Workflow Management
  • eCommerce Management
  • Total features52
  • API
  • Access Controls/Permissions
  • Accounting
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Alumni Management
  • Attendance Management
  • Auction Management
  • Audit Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Database Support
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Management
  • Filtering
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Historical Trend Analysis
  • Mail Merge
  • Mailing List Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Offline Access
  • Online Forms
  • Online Giving
  • Payment Processing
  • Performance Management
  • Personalization
  • Pledge Management
  • Point of Sale (POS)
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Scheduling
  • Third Party Integrations
  • Visual Analytics
  • Volunteer Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations40
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations2
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier