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Kindful vs Donately Comparison

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Overview

Category Leaders

Kindful helps you build deeper relationships with your donors and keeps you from wasting time on administrative tasks.

Donately is an online, mobile-optimized fundraising platform designed for nonprofits, organizations & individuals who want...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

100

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

293

5

4

3

2

1

183

86

13

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.4

164

5

4

3

2

1

82

67

14

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It feels like we moved to a whole new level. Our donors love it, the staff love it, and the board really appreciates the real-time data.
I have never used a "perfect" CRM and we know that there isn’t such a thing, so if you can't have perfect its really nice to have good, with great customer service.
It has all the features of any of the competitors and has an aesthetically pleasing, easy to use interface. I love the follow up tasks option, which helps for good donors stewardship.

Pros

The user interface for the giver is easy to use and clean, and looks good on our website. We love that there's an option to make a recurring gift and that we can fairly easily change the interface.
Most features we needed were included out of the box, and we were able to customize other functions with help from support to get exactly what we wanted. Customer support is just outstanding.
Donately has been a great resource to help our nonprofit designate specific projects for fundraising campaigns. It is easy to use and connects securely with the Stripe payment platform.

Cons

Attempting to prepare and issue "tax receipts" for ALL donors - has been extremely difficult and frustrating.
Very rarely and only early on, we had trouble linking some of our previous software programs with Kindful.
Lack of ability to setup and link different paypal / payment accounts to each of the different campaigns. Awkward interactions when you are both an admin and a donor.

Cons

I don't like the administrative aspects...they can be confusing.
We were loosing donations due to our clients problems with Paypal's support of immoral policies. I didn't know what to do, I didn't know that other options existed.
No email notifications when donations are made.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features50
  • ACH Payment Processing
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Marketing
  • Event Management
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting/Analytics
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Scheduling
  • Third Party Integrations
  • Volunteer Management
  • Website Integration
  • Total features30
  • ACH Payment Processing
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Marketing
  • Event Management
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting/Analytics
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Scheduling
  • Third Party Integrations
  • Volunteer Management
  • Website Integration

Integrations

  • Total integrations44
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • ChMS
  • Constant Contact
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Vanco Faith
  • Zapier
  • Total integrations7
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • ChMS
  • Constant Contact
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Vanco Faith
  • Zapier