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Kindful vs Eleo Comparison

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Overview

Kindful helps you build deeper relationships with your donors and keeps you from wasting time on administrative tasks.

Category Leaders

Eleo is a cloud-based donor management software which allows nonprofit organizations to track donors, enter gifts, create...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

119

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

313

5

4

3

2

1

193

96

13

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.9

159

5

4

3

2

1

140

18

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I have never used a "perfect" CRM and we know that there isn’t such a thing, so if you can't have perfect its really nice to have good, with great customer service.
It has all the features of any of the competitors and has an aesthetically pleasing, easy to use interface. I love the follow up tasks option, which helps for good donors stewardship.
I appreciate that it is easy for champions to donate to our cause using Kindful.

Pros

The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me.
We love being able to make notes about donors to help us remember relationships and other crucial bits of information. But the best thing is the Customer Service.
Customer service is great - migration from other systems is easier than expected and price is great. I would recommend this software to any nonprofit.

Cons

Attempting to prepare and issue "tax receipts" for ALL donors - has been extremely difficult and frustrating.
Very rarely and only early on, we had trouble linking some of our previous software programs with Kindful.
Lack of ability to setup and link different paypal / payment accounts to each of the different campaigns. Awkward interactions when you are both an admin and a donor.

Cons

Label function is limited. And I had issues with missing information when did my first download.
There has been only one instance where I found it difficult to organize a list.
This program can be difficult to navigate if the user is not trained properly.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features50
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Award Tracking
  • Grant Management
  • Interaction Tracking
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Real-Time Analytics
  • Real-Time Notifications
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Social Media Integration
  • Summary Reports
  • Task Scheduling
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Total features59
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Award Tracking
  • Grant Management
  • Interaction Tracking
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Real-Time Analytics
  • Real-Time Notifications
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Social Media Integration
  • Summary Reports
  • Task Scheduling
  • Volunteer Management
  • Web Forms
  • Website Integration

Integrations

  • Total integrations46
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • ChMS
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Twilio
  • Zapier
  • Total integrations9
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • ChMS
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Twilio
  • Zapier

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