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Kindful vs Blackbaud eTapestry Comparison

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Overview

Category Leaders

Kindful helps you build deeper relationships with your donors and keeps you from wasting time on administrative tasks.

eTapestry is a cloud based fundraising and donor management software for small and medium sized non-profit organizations

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

100

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

172

80

12

5

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

74

76

37

14

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

It has all the features of any of the competitors and has an aesthetically pleasing, easy to use interface. I love the follow up tasks option, which helps for good donors stewardship.

AR

Anonymous Reviewer

I have never used a "perfect" CRM and we know that there isn’t such a thing, so if you can't have perfect its really nice to have good, with great customer service.

PP

Patrick P.

The onboarding process went well, having a dedicated agent was great. The dedicated support is great--just remember it's business hours only.

GT

Gail T.

Pros

The auto reminders and calendaring are super helpful. The seamless integration with online giving was also a blessing.

KS

Kerri S.

There are preset reports and queries, but we have the ability to design our own reports and queries as well. Also, the customer support by phone, email, and chat is outstanding.

JL

Janette L.

The product is easy to use, intuitive, and very easy to manipulate into reporting what you need to know. The vendor offers so many amazing training courses and really set's you up for success.

EW

Emily W.

Cons

Attempting to prepare and issue "tax receipts" for ALL donors - has been extremely difficult and frustrating.

JM

Jim M.

Very rarely and only early on, we had trouble linking some of our previous software programs with Kindful.

MH

Michael H.

Lack of ability to setup and link different paypal / payment accounts to each of the different campaigns. Awkward interactions when you are both an admin and a donor.

JH

Jeremy H.

Cons

I rarely write bad reviews but this product made my job miserable. Even as a nonprofit with limited funds, I chose to use another product just because I couldn't get eTapestry to do what I needed.

LC

Linda C.

When you get it, you can be completely surprised because you have no idea of what they will be delivering because they did no layouts to have you approve.

KQ

Kathleen Q.

I was shocked that after paying for training that they would do this.

DB

Daniel B.

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features67
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • Authentication
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Dashboard
  • Data Import/Export
  • Database Support
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Electronic Payments
  • Email Marketing
  • Event Management
  • Filtering
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Historical Trend Analysis
  • Mail Merge
  • Mailing List Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Offline Access
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Point of Sale (POS)
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Registration Management
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Scheduling
  • User Management
  • Visual Analytics
  • Volunteer Management
  • eCommerce Management
  • Total features28
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • Authentication
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Dashboard
  • Data Import/Export
  • Database Support
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Electronic Payments
  • Email Marketing
  • Event Management
  • Filtering
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Historical Trend Analysis
  • Mail Merge
  • Mailing List Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Offline Access
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Point of Sale (POS)
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Registration Management
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Scheduling
  • User Management
  • Visual Analytics
  • Volunteer Management
  • eCommerce Management

Integrations

  • Total integrations40
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations8
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier