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Kindful vs Blackbaud Raiser's Edge NXT Comparison
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Overview
Kindful helps you build deeper relationships with your donors and keeps you from wasting time on administrative tasks.
Raiser’s Edge is a cloud based fundraising and relationship management system with built-in analytics tool
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
119
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Steve L.
Pros
Cons
Cons
Key features
- Total features50
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Alumni Management
- Approval Process Control
- Attendance Management
- Auction Management
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Document Storage
- Donation Tracking
- Donor Discovery
- Donor Management
- Drag & Drop
- Dues Management
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Event Management
- Event Scheduling
- Event Ticketing
- For Nonprofits
- Forms Management
- Fundraising Management
- Gantt/Timeline View
- Gift Matching Management
- Goal Setting/Tracking
- Grant Management
- Interaction Tracking
- Member Database
- Membership Management
- Mobile Access
- Mobile Giving
- Online Forms
- Online Giving
- PCI Compliance
- Payment Processing
- Personalization
- Pledge Management
- Project Planning/Scheduling
- QuickBooks Integration
- Real Time Analytics
- Real Time Notifications
- Real Time Reporting
- Receipt Management
- Recurring Giving
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Social Media Integration
- Social Media Management
- Summary Reports
- Task Management
- Task Scheduling
- Third Party Integrations
- Volunteer Management
- Web Forms
- Website Integration
- Workflow Management
- Total features81
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Alumni Management
- Approval Process Control
- Attendance Management
- Auction Management
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Document Storage
- Donation Tracking
- Donor Discovery
- Donor Management
- Drag & Drop
- Dues Management
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Event Management
- Event Scheduling
- Event Ticketing
- For Nonprofits
- Forms Management
- Fundraising Management
- Gantt/Timeline View
- Gift Matching Management
- Goal Setting/Tracking
- Grant Management
- Interaction Tracking
- Member Database
- Membership Management
- Mobile Access
- Mobile Giving
- Online Forms
- Online Giving
- PCI Compliance
- Payment Processing
- Personalization
- Pledge Management
- Project Planning/Scheduling
- QuickBooks Integration
- Real Time Analytics
- Real Time Notifications
- Real Time Reporting
- Receipt Management
- Recurring Giving
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Social Media Integration
- Social Media Management
- Summary Reports
- Task Management
- Task Scheduling
- Third Party Integrations
- Volunteer Management
- Web Forms
- Website Integration
- Workflow Management
Integrations
- Total integrations45
- Authorize.Net
- Blackbaud Raiser's Edge NXT
- Bloomerang
- Constant Contact
- DonorHub
- Gmail
- Google Analytics 360
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- PayPal
- Planning Center
- QuickBooks Online Advanced
- Quickbooks Online
- Salesforce Sales Cloud
- Salesforce.org Nonprofit Cloud
- Stripe
- Zapier
- Total integrations37
- Authorize.Net
- Blackbaud Raiser's Edge NXT
- Bloomerang
- Constant Contact
- DonorHub
- Gmail
- Google Analytics 360
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- PayPal
- Planning Center
- QuickBooks Online Advanced
- Quickbooks Online
- Salesforce Sales Cloud
- Salesforce.org Nonprofit Cloud
- Stripe
- Zapier
Alternatives
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User reviews that mention these apps
Brison H.
Public Policy, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
Great people to work with and wonderful online training resources.
Transition was super smooth. Easy to get started and set up after moving from Raiser's Edge.
There is some room for improvement to add polish to the app connectors and to basic functionality in general. But they are responsive to new feature ideas.
Elizabeth L.
Nonprofit Organization Management, 11-50 employees
Used weekly for 6-12 months
Review source
Share this review:
Bloomerang purchased Kindful - which makes your life so much better than it is now. Purchase Bloomerang (check out my review for ease of use) and purchase the extremely affordable Kindful add on. your fundraising and CRM/donor management capabilities will be unstoppable!
Nothing honestly. Bloomerang is solid, and their acquisition of Kindful was intelligent. This team is comparable to big $$$$ products, like Raiser's Edge.
Michael C.
Nonprofit Organization Management, 51-200 employees
Used daily for 1-2 years
Review source
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We transition from a nonuser-friendly CRM (Blackbaud Razors Edge) due to clunkiness and expense. Kindful was the opposite... user-friendly, easy to adapt, helpful customer service, and MUCH cheaper than Blackbaud systems. Transitioning to Kindful has been one the best decisions I have ever made.
When you are creating specialized reports it can be a little difficult to navigate at times
Emily O.
Nonprofit Organization Management, 1-10 employees
Used weekly for 2+ years
Review source
Share this review:
Kindful's best features are by far its user-friendly interface and their excellent support service. Their support team is always super helpful and quick to respond. The new chat feature is a great addition to an already great system.
While it covers most of the bases, it is lacking some of the robustness you would get from something like the Blackbaud suite. While they do offer things like event registrations, they are very limited in scope and capabilities.
Jill T.
Civic & Social Organization,
Review source
Share this review:
I like the people the best. They are a newer company and the staff (including the CEO) are very approachable and responsive. They appreciate our feedback and are able to adapt to our needs. It's really unheard of for a major database company to provide this level of customer service. The interface of the database is also great - clean, simple and easy. We are glad we made the switch from Blackbaud.
There are a few features (ex. template reports) we would like to see added in time. We love the input we can have as they add new features, but others may not prefer that option.
Jeff W.
Sports, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
Overall, Kindful has been a great fit for our organizational needs. I still have not taken full advantage of all the great features but continue to be impressed with what they are able to do! I intend to stick with Kindful for a while.
Kindful is very user friendly and tailors to our needs as a small growing organization. Kindful grows with us and continues to be on the cutting edge by syncing with popular apps that are applicable to nonprofits. Streamlining and efficiency with tremendous rapid response from their support team is what I love most!
Filtering and segmenting reports for emails and board reports can be a little tricky. This is where I've needed most support and training. Also, it would be great to have the capacity to store images/files on my Kindful account (attached to donor profiles) of incoming checks and thank you letters as a way to keep track.
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