MinistryTracker.com Features

MinistryTracker.com

Church management system

4.4/5 (145 reviews)

MinistryTracker.com Feature Summary

  • Accounting management
  • Volunteer assignment management
  • Attendance management
  • Event & calendar management
  • Central database for membership management
  • Data synchronization
  • Database access
  • Online payments/Giving
  • Important date tracking
  • Goal setting / tracking
  • Member groups
  • Mobile site to take attendance
  • Phone call, SMS & email communication
  • Instant statistics
  • Access reports quickly
  • Registration management
  • Resources & volunteer scheduling
  • Role selection
  • Link Facebook profiles
  • SSL encryption & real-time backups

Nonprofit Feature Comparison

Most popular features of all Nonprofit apps

API (28 other apps)
Access Control (29 other apps)
Activity Dashboard (35 other apps)
Activity Tracking (22 other apps)
Attendance Management (34 other apps)
Automatic Notifications (22 other apps)
Automatic Reminders (25 other apps)
Communication Management (27 other apps)
Contact Database (37 other apps)
Credit Card Processing (33 other apps)
Custom Fields (35 other apps)
Customizable Branding (25 other apps)
Customizable Reporting (32 other apps)
Data Import/Export (35 other apps)
Electronic Payments (36 other apps)
Email Integration (27 other apps)
Mobile Integration (26 other apps)
Recurring Billing (23 other apps)
Reporting & Statistics (32 other apps)
Third Party Integration (25 other apps)

Competitor Feature Comparison

MinistryTracker.com Feature Reviews

25 reviewers had the following to say about MinistryTracker.com's features:

Donny Butkus

An Essential Tool for Ministry in a Digital Age

2017-01-16

It allows us to do everything we need to do (contact, mailing, reports, communication) without hiring an additional part-time office position.

Pros

search options when creating reports. customizability of fields. attendance tracking is great.

Cons

it takes quite a bit of time to learn how to navigate and to figure out where the various components are in the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering MinistryTracker.com

none

Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for your review Donny. We've improved our aggressive follow-up procedures to make sure every customer knows that they get FREE training and support. As a new customer you now get a personalized call after you signup so that you can get personalized training on how to navigate and use all the features. And it's not just for new customers, all training and support is always FREE so the time to being 100% up to speed should be really fast.

Keep an eye out for the major interface changes coming by June too. That will speed things up even more.

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Bob Preusch

Best software I've found for youth ministry application

2017-01-17

The phone app lets me carry contact data with me, locate addresses, and record meetings and notes on the go.

Pros

Mobile app, individual attendance tracking, & event registration

Cons

There are functional nuances I would like to see addressed in a future upgrade, but no deal breakers here.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering MinistryTracker.com

If there was a built in basic accounting feature my finance people would use it. As it is they don't want to use the third party software that's recommended, and will continue to maintain a separate data base for their purposes.

Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for your review Bob. We do have basic accounting features. Please click on the Financial Tab to view the ability to track income (gifts), expenses, create a budget, track pledge drives, print and send end of year tax statements and more. The Financial piece is a big part of MinistryTracker and we're sorry you haven't know about it. It's included with your existing subscription at no added cost. Please contact us at support@ministrytracker.com and we'll be happy to train you in using the Financial tools so your whole church can jump on board.

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Mike Killeen

Ministry changer

2017-01-16

We have loved the event maker and calendar. The attendance tracking and the simple input have been a huge help for our ministry

Pros

Calendar, setting up events, attendance, online payment

Cons

I'd love to hand my phone to a kid and have them fill out all of the contact info like I do with min hub.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for your feedback Mike. Have you used the mobile version of MinistryTracker on your phone before? The mobile version is created to look and feel like an App and it has an easy way to create profiles right from your mobile device. That's currently available when you go to your site using a mobile device. Please contact our customer support at support@ministrytracker.com if you need assistance accessing the mobile version.

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Francine Costantini

Can't imagine doing Ministry without it!

2017-01-16

The only thing I wish was better was the email design. I wish it was easier to make the emails look fancier.

Pros

Ability to search on specific criteria and make smart groups (so anyone else you enter into the database with that criteria gets automatically put in that group), and then send emails to them or to those attending particular events.

Cons

Emails are super easy to direct to specific groups, but challenging to make look fancy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering MinistryTracker.com

It makes work SO much easier!

Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for your feedback Francine. Please contact our customer support at support@ministrytracker.com. They can assist you with some of the more advanced features of the email editor and templates so that you can design a really email template or two including images, columns, tables, and various fonts and sizes.

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Tim Jewett

Great solution for small organization

2017-01-23

We are not a church but a ministry and connected to a church and have found many useful functions in Ministry Tracker. It helps us stay in touch better with everyone we minister to.

Pros

We like that it is customizable and the reporting capabilities.

Cons

I wish there were a better way for us to do attendance, but our needs are more along the lines of school than church in that aspect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the review Tim. Please contact us at support@ministrytracker.com and lets see if there's a way we can help with attendance. Right now we offer Kiosk mode attendance, printed attendance sheets, manual attendance, TXT attendance, and a mobile attendance taker. If none of those work I'd be surprised but we can always look at developing a new method if that can help.

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Jerred England

Great for Youth Groups

2017-01-16

We primarily use it as a database and attendance tracker and it works fantastic.

Pros

I think it's very straightforward and does a great job of tracking attendance for ministries that may not have access to a larger database.

Cons

The interface is a little dated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering MinistryTracker.com

This is great for ministries without a big budget.

Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for your feedback Jerred. Let's work with you to get your entire church on MinistryTracker so they can experience the same great features, functionality, and service that you've come to appreciate.

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Carol Fulkerson

It Tracks

2018-08-21

I love the reporting ability.

Pros

Easy to learn and use.

Cons

It would be great if the contact and group email information would transfer functionally so that I don't have to maintain two databases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from MinistryTracker


Thank you for the review Carol. Please contact us at support@ministrytracker.com as we'd love to know more about what you refer to as transfer functionality to maintain two databases. Speak with one of our customer success representatives and I'm sure we can help. We look forward to speaking with you in more detail.

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Sarah Johnson

Small Church Use

2017-01-16

We are a small rural church that was struggling desperately to track contact information and some simple data. We love the price of Ministry Tracker and the amount of features it has.

Pros

Price for the amount of features

Cons

Reports don't export or print well

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10

Recommendations to others considering MinistryTracker.com

The price you pay when you buy Ministry Tracker is locked in for life!

Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the feedback Sarah. Please contact us at support@ministrytracker.com with details about which reports you would like to print differently. Are you aware that you can print any page from MinistryTracker.com by using the browser's print command. The headers, footers, and non important stuff disappears and you'll get a nicely printed page of just the main content - e.g. the report.

Most reports export to Excel or PDF but if there's another format you'd like please contact us at support@ministrytracker.com and we'd be happy to take the feature request and see what can be done to improve your experience.

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Brady Martin

A Great Way to Track Students

2017-01-27

We can notice trends year by year when attendance might spike or dip.

Pros

Tracking capabilities

Cons

Interface is old and their is no Mobile app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10

Recommendations to others considering MinistryTracker.com

Na

Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the review Brady. Make sure you check out the new member portal area to get a taste of the new UI coming in June.

You can login via your mobile device and then bookmark that to your mobile homescreen as an App. You'll then have instant mobile access just like a native App.

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Brett Bortnem

Great product. Needs more functionality

2017-01-27

However, some of their features such as event registration, still lack any substance to add in specialized questions, conditional logic, etc as many other management software services do.

Pros

Ease of use. Access on the web.

Cons

The mobile site doesn't have near the functionality of the website including the ability to use texting and communication features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the review Brett. You can TXT from the mobile site. We decided against email on the mobile site because most churches like to format their email with nice templates and images and that usually just doesn't fit on a mobile screen. You can at any time access the full version of the site from your mobile device so you always have access to everything on your mobile. The new member portal enhances registration with the ability for parents to register and pay for everyone in their family at one time. Additional features are coming all the time.

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Jarrod Conyers

Best Membership Software

2017-01-17

This secure cloud based permissions managed platform is easy to use and to personalize to the needs of your ministry. Attendance, giving, events, and texting are some of the features I appreciate, along with being able to level up every student's grade with one click and create Smart Groups that are integrated with attendance.

Pros

Smart Groups, permissions managed, Mass Grade leveling up, intuitive, easy specific reports generating, Texting

Cons

could use an app, and our accountant wanted more out of the money tracking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering MinistryTracker.com

It rocks. Stay true to your roots as you develop and expand

Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the review Jarrod.

Read more
Jackie Dummer

Basic Pros & Cons

2017-01-17

Reporting needs to be available without certain family members counted in overall statistics. For example, we wanted to know the percentage of Sunday School attendance, but the number is skewed because the total includes parents and volunteers, not just students.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Jackie,

Please contact us at support@ministrytracker.com as MinistryTracker can do everything you think it can't do. We'd be happy to train you and your staff in how to do each of the items you highlighted. 1. You can save drafts of emails. When on the email screen simply click the Disk icon to save the draft. You can also save it as a template too. 2. You can email a group. 3. Our Editor is the #1 email editor on the market and is the top editor for Fortune 500 companies. Please contact us and we can help you create stunning professional emails with images and complex formatting. 4. You most certainly can see reports of statistics just for students. Use the "filters" in reports you can filter for just students. Please contact us at support@ministrytracker.com and we'll be happy to help show you how to do all of the above.

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Frederick Butler

Great System

2017-01-28

Its tabbed layout makes it easy to move to each module easily and the redesigned pages group useful and related fields together.

Pros

It is loaded with features and like cloud-based products we get all the latest updates at no additional cost.

Cons

No official mobile app. currently available in mobile version and desktop version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the feedback Frederick!

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Lee Lee Montgomery

Ministry Tracker is the best for youth ministry

2017-01-17

I have been using MT for close to 8 years now and love it. It has been great to see it as a company grow and provide new features almost every year with no change in cost or top notch customer service. They are alway responsive and quick to answer and guide you though whatever question or problem you might be having. And to top all that off their price is great!

Pros

ease of use

Cons

Credit card transactions management - we just couldn't seem to make it work with what we were doing as a ministry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the feedback Lee. You'll be excited to know we have switched to a new credit card system and you'll be seeing that come by the end of this month. The entire Member Portal has been re-worked and we know you'll love it.

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Chad Kenningtin

Great resource to take organizing ministry and relational ministry to the next level

2017-01-16

The ability to track attendance, get reports to make contact, and record contacts wth students and volunteers has been super helpful in organizing our relational ministry.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for your feedback Chad.

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Manuel Galvan

A ministry must!

2017-01-16

It does take some time to set up the database, but when you have done that it is easy to add new students in.

Pros

It gives clear numbers on growth

Cons

I wish you could call/text through a phone function and automatically record it as a contact.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering MinistryTracker.com

Take some time in the beginning setting up the database. The longer you spend on the initial setup the better your experience will be.

Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for your feedback Manuel. When you send a Text or a Call using MinistryTracker simply check the box to "Record as Contact" and that communication will be recorded as a contact on the individuals' profile.

We have improved our new customer support so we help you get setup with your new system and get it all configured to the way you work from the start. And best of all, the training and support is all FREE and included with your subscription.

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Darlene DeMoss

Ministry Tracker - Great Starter System

2017-01-27

I would recommend adding a feature where information from a volunteer application automatically propogates their system.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the feedback Darlene. Please reach out to use at support@ministrytracker.com with more details regarding your report "segments" idea. As you know we're always improving the system and would love to know more about your ideas and suggestions so we can incorporate them into a future release.

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Carl Spencer

MinistryTracker helps support ministry work

2017-01-24

The system helps us a great deal in our communication with various groups, teams and the entire church.

Pros

Communication with groups, teams and the entire church We use this to manage the use of our facilities and post the calendar on our public website.

Cons

The giving statement format produces long reports, which we have adapted once we did the download.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the review Carl!

Read more
Yaisa Dominguez

Great Program

2017-01-16

This is a great program but it's a little hard to stay organized. The prices are a bit high but it's still somewhat worth it.

Pros

Space, statistics, groups, event attendance

Cons

Inactive people hard to sort out, deleting groups is impossible and frustrating to do one by one when it's large amounts

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10

Recommendations to others considering MinistryTracker.com

Make it simpler to group people. Make it possible to delete groups.

Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for your feedback Yaisa. It sounds like you may not know about our Smart Group technology where you simply define search criteria for a group and people are automatically added or removed if they match the criteria. Please contact us at support@ministrytracker.com and we can show you how to setup smart groups.

You can also setup an auto-inactivator which will remove inactive people automatically from your database. Please contact us at support@ministrytracker.com and we can show you how to turn on that feature.

We can easily delete groups for you here but that feature was removed after many churches would delete people and then subsequently want to recover them all. Simply contact us at support@ministrytracker.com with information regarding any group you want to delete and we'll get that taken care of for you within 24 hours. This is for your own safety and data integrity.

We are ranked the #1 Most Affordable Church management software.

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Christianne Duarte

Wonderful Software!

2017-01-16

We have been using Ministry Tracker for a few years now and love how easy it is and all of the features it gives you.

Pros

Ease of Access

Cons

It does not sync with ChimpMail so I have to enter my email addresses in both databases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the feedback Christianne. If you haven't used MinistryTracker's built-in email functionality you may want to give it a try. In addition to offering full HTML email with images, formatting, etc. with a beautiful editor, every email you send with MinistryTracker.com is fully traceable and includes awesome reports that let you know when and if someone opened and read your message. There's no need to sync data with MailChimp since MinistryTracker's email does the same thing. You can also setup email templates for easily pulling up your newsletter template and more. Please contact us at support@ministrytracker.com and we can provide more details of how to use the MinistryTracker.com email tools.

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Drew Buell

This is How We Run Our Church

2017-01-17

I'm able to get information about our church members on my computer, on my phone and on my table through their web interface. The reporting is extremely helpful and accurate.

Pros

The ease of access and the simplicity of the product.

Cons

The church directory isn't really what we'd like it to be, so that's been a struggle.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering MinistryTracker.com

More options for the look of a church directory that we can print from MinistryTracker.

Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the feedback Drew! We'll keep working to improve the design and we are looking to move away from PDF directories to HTML so that you can have a whole variety of templates, colors and designs to choose from.

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Ryan Callahan

Fantastic Customer Service

2017-01-27

You can pull reports for almost anything you need.

Pros

Easy sign in screeen

Cons

Some reports are more difficult to access, such as schools and seperation between active and inactive members.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the review Ryan. You'll be excited about the new UI coming in June (a preview is available in the new Member Portal).

Read more
Diana Setter

Budget Friendly Database

2017-01-17

The birthday list on the dashboard is great and helps me stay on top of sending out birthday cards.

Pros

Birthday list on dashboard. Pictures attached to profiles.

Cons

Advanced search can be tricky- there are so many search terms that you have to be specific so you can get the correct results- although I would admit some of the problems are due to database management on my end and not using all the features correctly - like roles.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10

Recommendations to others considering MinistryTracker.com

There are a lot of features that we don't use that are great, just don't fit our situation. If you buy it and use it to the potential it is a great resource for your church family. The price is so reasonable that it is a great fit for small churches.

Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the feedback Diana.

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Peggy Ford

Ministry Tracker: More uses than we realized

2017-01-27

We have been pleased with Ministry Tracker. We are learning new applications all of the time.

Pros

It has the ability to track attendance, registrations and payments.

Cons

Still learning, so the things I'm not as happy with, may simply be that I am doing wrong...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the feedback Peggy.

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Xema Whitley

Ministry Tracker has helped us make great annual reports.

2017-01-20

We started Ministry Tracker about a year ago when it took us hours to get our attendance, group and event numbers together for our church conference's annual report.

Pros

Love the reports and reliability of the software.

Cons

When I add a new youth when taking attendance, I often have to log back in before I add the regular kids.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Phipps Custom Solutions


Thanks for the feedback Xema. The new user interface is coming in June and we know you'll love it as it will help with some of the items you mentioned. You can create families when in Attendance Sign-in mode. Please contact us at support@ministrytracker.com and we can assist you with setting that up.

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