MobileCause Pricing Plan & Cost Guide

MobileCause

Online event and fundraising management for nonprofits

4.45/5 (194 reviews)

MobileCause Pricing

Starting from: $149.00/month

Pricing model: Subscription

MobileCause offers a range of packages for different business types. The Small NPO plan costs $149 per month for 2,000 text messages per month. The Basics plan costs $249 per month for 15,000 text messages per month. The Essentials plan costs $349 per month for 25,000 text messages per month. The Advanced plan costs $499 per month for 50,000 text messages per month. Custom packages are also available for organizations with annual revenue in excess of $10,000,000.

Competitors Pricing

Good Grants

Starting from: 109.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Church Office Online

Starting from: 35.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

AmpliFund

Pricing model: Subscription

GrantHub

Starting from: 75.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Faithlife Giving

Starting from: 44.99/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

MobileCause Pricing Reviews

Pros
  • Bold and easy to navigate options. Strong customer service although at times it feels like they are really good listeners but not so good that executing on the requests.Syed M.Read the full review
  • The customer service provided is outstanding and response times to issues are very quick. The knowledge base provided is amazing for being able to solve any questions quickly.Verified ReviewerRead the full review
  • Setup for new fundraising projects is easy, the donor wall is wonderful, donors love seeing their names as it scrolls through and seeing a thermometer with overall fundraising dollars.Verified ReviewerRead the full review
Cons
  • For instance, a donor wants us to to change recurring donation from $50 to $100, we cannot and therefore risk losing the donor due to their inability to navigate the change themselves.Laureen O.Read the full review
  • I really dislike the organization of their campaigns as well as how difficult it is to customize different aspects of a crowdfundraising campaign.Emily K.Read the full review
  • There are some limitations on what information is made available to each group that has caused some disappointment.Kristine P.Read the full review
95%
recommended this to a friend or a colleague

25 reviewers had the following to say about MobileCause's pricing:

Derek Stephens

MobileCause Review

Used monthly for 6-12 months
Reviewed 2018-12-18
Review Source: Capterra

Pros
The ease of use and functionality of the application.

Cons
The affordability versus value for our specific utilization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Adam Meisner

Great software that my Ministry Partners can utilize

Used occasionally for free trial
Reviewed 2020-02-04
Review Source: Capterra

I was amazed at how fluid the text message and mobile donation feature was.

Pros
I've reviewed and tested this software for my Non-Profit Ministry Clients. There are excellent mechanics built into the software that help with goal visibility, donation capture, contact info capture. This is an excellent option that I recommend to any Non-Profit.

Cons
From when I first starting referring them the price was a little high for smaller Non-Profits. But they've added some custom pricing to make this more affordable. Great software!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Best product for the cost

Used daily for 1-2 years
Reviewed 2018-12-14
Review Source: Capterra

We needed an effective and efficient system for collecting funds and running crowd-funding campaigns. We have been very successful in using this platform for this purpose. The ease of use allowed us to respond to needs arising from the recent Camp Fire immediately.

Pros
This product is relatively easy to use. The price is very reasonable. Customer support is competent and effective. We have been able to raise a great deal of money on this platform.

Cons
Not as many bells and whistles as other products that cost significantly more. The number of outgoing texts allowed is insufficient and we have to expend additional fund to use outgoing texts as we want to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Brian Beirne

Good basic mobile comms tool

Used monthly for 1-2 years
Reviewed 2018-12-14
Review Source: Capterra

A good, basic sms comms tool at a reasonable price.

Pros
Relatively basic sms tool. Easy to create lists, campaigns and landing pages.

Cons
Lack of functionality, lack of integrations w/ 3rd party crm systems, limited payment options, outdated interface, no complex interactions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Emerald Carroll

Good product

Used weekly for 6-12 months
Reviewed 2019-10-03
Review Source: Capterra

I like it. It's easy to use and the customer service is super responsive and helpful. We have "text to donate" signs in our email signatures, at our events and fundraisers, on our social media, in newsletters and mailers-- basically everywhere! It really helps us capture every opportunity to get a donation/ new donor.

Pros
People can easily donate any time, any where! Easy to use, great customer service, versatile.

Cons
I'm not sure how they determine their pricing, but I feel like it could be less expensive, but so far it's paid for itself. We've been using it for a year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Benjamin Ciesinski

Great value and regularly improving.

Used daily for 2+ years
Reviewed 2020-08-03
Review Source: Capterra

It's been a great experience. I wish it worked more seamlessly with Raiser's Edge, but at leas there is Importacular.

Pros
The company has kept a steady price while increasing service availability and innovations.

Cons
There sometimes is not a ton of flexibility and there can be a lag in customer service due to usually being unable to reach someone by phone or text.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

A great start and very personal support for small nonprofit

Used daily for 2+ years
Reviewed 2018-12-15
Review Source: Capterra

Overall, the experience has been quite positive. I appreciate how easy it is to make campaigns and keywords for specific activities. I wish I knew at the beginning what I know now because our dashboard would be cleaner, but it is still much more functional than what we had before.

Pros
I love the pricing structure for Mobile Cause compared to others that have hidden fees and only get more and more expensive as the organization and donor foundation grows. I also really appreciate the customer service...very quick and very personal. I don't feel like a number, and I also feel like they listen to feedback and develop products and improvements accordingly.

Cons
The learning curve was steep when we first began with Mobile Cause. Now that I understand it, I can do lots of different things, but it's difficult to delegate to others because it's not always intuitive. The ease of use has improved over time, though. I'm also thankful for the integration and development they're working on with regards to reports and use of forms for different activities. We have donors in another country that is not supported by Mobile Cause now, so that remains a hurdle we have to fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Elizabeth Boudreau

Nice features but not completely worth the price

Used weekly for 6-12 months
Reviewed 2019-03-27
Review Source: Capterra

See if the extra features you use are useful for your organization. If you have a donor base that is unlikely to donate through texting or online than I think some of the more valuable features may not be adding enough of a return on your investment.

Pros
Mobile cause does make fundraising and donor record keeping easier for non-profits and features like the ability to raise funds by texting is a great feature. The design and control of web forms for fundraising looks nice and is easy to use.

Cons
For the amount, there are cheaper options for small non-profits. I think MobileCause works better for maybe more medium sized organizations or organizations that have a younger donor base.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Kaylee Gildersleeve

Not enough features

Used weekly for 1-2 years
Reviewed 2019-04-30
Review Source: Capterra

Pros
The software is easy to use and the online forms look professional.

Cons
There were not enough options for the monthly price. You should be able to do email and keep track of interactions for this price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Angel Martinez

Mobile cause is worth its cost to support online charitable giving

Used weekly for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

Pros
Ease of use for our end using donors and simple support

Cons
Price of mobile cause is more than other competitors

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ashley Sager

Great Product

Used weekly for 2+ years
Reviewed 2020-08-04
Review Source: Capterra

Pros
We love using MobileCause for our PAC organization for the Tennessee Physical Therapy Association. It is easy to use and great to continue having monthly donations to give to politicians in TN.

Cons
The price is high for a small organization like ours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Sheryl Hill

My MobileCause Experience

Used daily for 2+ years
Reviewed 2019-05-28
Review Source: Capterra

It’s been helpful for our process. I still feel it’s a bit expensive but I do see additional features constantly being added and that has made me feel better about the cost

Pros
I like the ease of running reports and that we can connect our PayPal as an option to our donation page. Also allowing recurring donations & changing those is a plus.

Cons
Setting up forms for our particular use has not always been easy. And it depends on the rep you get. Some are very helpful while others sometimes make you feel like you should know how to do what they do all day, everyday

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Heather Wilcox

Great platform for raising online donations!

Used daily for 2+ years
Reviewed 2020-08-11
Review Source: Capterra

We were in desperate need of a mobile-optimized giving platform, as our data showed that over 80% of our website users were coming to us on a mobile device. We looked at a few other options, but MobileCause by far had the best customer service, and the most affordable pricing options. We have been quite happy with the results over the last 5+ years of working with them.

Pros
This is a fairly easy to use product that allows you to create an unlimited number of highly customized online donation forms that you can use to raise one-off and recurring gifts from individuals and through crowdfunding. You can also manage your events and volunteers. Security and functionality has been excellent. Reporting is highly detailed and customizable, and the pricing options for nonprofits are quite generous and affordable.

Cons
Building and editing the forms does take a little getting used to at first, as does navigating the administrative controls. Some parts were not intuitive but that could just be me. Once you get used to the system, it is usually very easy to figure out how to achieve your tasks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Mobile Cause

Used daily for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

Mobile Cause enables us to process online donations. Credit card fees are fixed but monthly charges mean it isn't the cheapest in the market. However, it is secure and reliable.

Pros
Software is easy to use, donor pages easy to edit

Cons
It doesn't transfer directly into our database. It uses a card processor so batches from Mobile Cause don't always appear in exactly the same way on our bank statements (payments are processed at different times). Has text to give but no credit card capture to use for auctions or fundraising events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Casey Mason

Limited Functionality

Used occasionally for 1-2 years
Reviewed 2019-04-17
Review Source: Capterra

Pros
Integration with existing website and low processing fees.

Cons
Was not diverse enough to fit all of the needs for our agency given the cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Anna Aspegren

We're happy with MobileCause

Used weekly for 1-2 years
Reviewed 2019-04-24
Review Source: Capterra

As with anything, it's tough to transition into new systems but this transition wasn't bad thanks to its layout and customer support.

Pros
It's easy to use. It talks to Salesforce. We can customize the look of the campaign page to a look that fits our brand. The price is reasonable to other competitive products. We decided to change from our past platform for a reason and I think it's fair to say that MobileCause is meeting our needs.

Cons
Haven't found a great way to incorporate our event ticketing with Mobile Cause and then to have that aligned with SalesForce.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Mikko Sperber

Easy to Customize Donation Forms

Used daily for 2+ years
Reviewed 2019-10-11
Review Source: Capterra

MobileCause allowed us to customize our giving forms to a greater degree than with any other platform and to only get that piece of software we wanted without the unnecessary expense of buying other CRM type components we already had and were happy with. If you just want a product to take care of one aspect of your operation and not change other systems MobileCause is a great choice and at a competitive price point.

Pros
The ability to really customize each form is fantastic.

Cons
The output of reports needs to be improved as old data and new data can get mixed together so you have to double check and cross check information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Howard Lindsay

Strong App

Used weekly for 6-12 months
Reviewed 2020-08-07
Review Source: Capterra

Very good experience.

Pros
Ease of set up and use. Great customer service.

Cons
A little expensive given annual fee and percentage of each donation.

Response from MobileCause


Thank you for providing such a great review of MobileCause. We love hearing our customers are happy with our software and service. We would like to clarify that unlike providers who charge a 'platform fee' or 'transaction fee' on every donation, MobileCause only charges fees for credit card payment processing, and we keep those low -- as low as 2.59%, including for American Express -- so that nonprofits can keep more of every donation. Unfortunately, credit card processing fees are unavoidable. Please feel free to contact us if you have any questions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Christen Butler

Strong product

Used daily for 1-2 years
Reviewed 2019-04-24
Review Source: Capterra

Overall the experience has gone well. Their support is responsive and the ease of setting up was great.

Pros
The ability to easily create campaigns, review donations, customize donation pages

Cons
The cost is a bit high, but the product does offer many options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Awesome solution and great team to have on your side

Used occasionally for less than 6 months
Reviewed 2019-03-20
Review Source: Capterra

Our non-profit began using this software and I really enjoyed administrating and designing the forms.

Pros
Offers mobile marketing solutions for small and large agencies. Love the text to sign up and the mobile donation forms

Cons
A little pricey for the small non-profit I worked for, but overall worth the cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Scott Tatro

Non Profits Need to Meet Donors where they are at... in today's Mobile Society.

Used weekly for 1-2 years
Reviewed 2020-08-07
Review Source: Capterra

Excellent Tech support... good people. This platform scales for beginners and fast growing non profits.

Pros
The MOBILE in MobileCause is the key. The text to donate... text to register... test to subscribe function is effective and still a differentiation among other more expensive competitors. The product does what it promises. It has great flexibility and reliability. Highly recommend to charities who want to create granular real time action with donors or constituents.

Cons
They have some limitations in custom programming of building poles or responses in their forms, but they are working on it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Harold Welter

MobileCause helps OurCause

Used occasionally for 2+ years
Reviewed 2020-08-07
Review Source: Capterra

Our experience has been very good because we were able to work directly with people who help us set up exactly what we needed at a very affordable rate. We will be using more services as we begin to add staff to handle it.

Pros
It was tailor made to just what we needed, which was primarily a way for people to contribute to our Non-profit easily

Cons
There are too many options!!! They offer so many things that can be used in fund raising that, for a one-man operation like ours, it's hard to comprehend what we should use. That problem will partially go away when we are able to start building a staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kathryn Ringer

The best mobile fundraising platform to date

Used monthly for 6-12 months
Reviewed 2019-04-24
Review Source: Capterra

Great customer service and support.

Pros
easy to use. integrates with salesforce or other systems. volunteer option is very useful

Cons
it has become more expensive so if you do not do a lot of mobile or online giving it may not be worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

All in one fundraising tool!

Used occasionally for 2+ years
Reviewed 2019-09-03
Review Source: Capterra

Great all in one tool for donor and member management. Top company for text giving and peer to peer fundraising. It’s hard to find a user friendly all in one tool that offers these two features. The free demo and online support and resources are helpful.

Pros
It’s affordable, they offer a free demo and it’s user friendly. It’s An all in one fundraising platform. They also offer functions like text giving and peer to peer. 24/7 online live support. Besides donor, event management and gift processing, they have volunteer management, gift match processing, membership management and recurring gift management.

Cons
It’s great for crowdfunding and mobile giving however as far as donor management and gift processing, they need to vamp up stewardship features and abilities. The crowdfunding feature has a learning curve and has limitations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Lea Richardson

MobileCause Review NFED

Used monthly for 1-2 years
Reviewed 2019-04-30
Review Source: Capterra

I am totally impressed by the individual support and the training and self help as well. We are renewing again and the cost paid for itself with the increase of monetary donations/registrations of our events.

Pros
We have Don't Sweat It Walks and this software is a tremendous help with team set ups, registration and donations etc. We also had a huge research texting campaign which was better than we anticipated. Easy set up and use as well as tremendous support.

Cons
I wasn't impressed with the Raiser's Edge plug in. Not using this. It's an option. We are doing away with. Too cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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