NewOrg Features

NewOrg

Online data management solutions for nonprofit organizations

4.31/5 (16 reviews)

NewOrg Feature Summary

  • Committee management
  • Donor management
  • Dues management
  • Event management
  • Fundraising management
  • Member Database
  • Membership management
  • Volunteer management
  • Event attendance recording
  • Bulk entry of donations
  • Organization calendar feature
  • Centralized document storage & management
  • Integrated payment processing
  • Email distribution tools
  • Outlook/Exchange integration
  • Multi-location management
  • Public-facing online portal
  • HR data export to payroll
  • Staff timesheet tracking
  • Existing website integration
  • Automatic receipt sending
  • Password protected access
  • Email list management
  • Events & activity scheduling
  • Survey-based feedback capture
  • Color graphs &reports
  • Letter generation
  • Comprehensive reporting options

Nonprofit Feature Comparison

Most popular features of all Nonprofit apps

API (48 other apps)
Access Control (38 other apps)
Activity Dashboard (49 other apps)
Attendance Management (49 other apps)
Automatic Notifications (36 other apps)
Communication Management (42 other apps)
Contact Database (53 other apps)
Contact Management (38 other apps)
Credit Card Processing (44 other apps)
Custom Fields (47 other apps)
Customizable Branding (45 other apps)
Customizable Reporting (46 other apps)
Data Import/Export (50 other apps)
Electronic Payments (54 other apps)
Email Integration (38 other apps)
Event Management (41 other apps)
Registration Management (37 other apps)
Reminders (37 other apps)
Reporting & Statistics (52 other apps)
Third Party Integration (43 other apps)

Competitor Feature Comparison

NewOrg Feature Reviews

16 reviewers had the following to say about NewOrg's features:

Anonymous
(Education Management company, 11-50 employees)

best mid-market option

2019-07-30

The best solution for us at the moment in our price range. As we grow we'll begin looking for something a bit more robust at a higher price.

Pros

This isn't the best NGO management software out there, but it is definitely the best option at it's pricing tier.

Cons

There's a few features that we feel are missing, in particular re: internal communication platform options and data import. Other features could be improved upon, especially the report generation function and the donor module.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jyl Talsma

We Love NewOrg

2018-10-02

Overall we love NewOrg, its capabilities and features. We especially appreciate the NewOrg Support Team. They are amazing! They have been responsive to our ever changing needs and oh so helpful in finding solutions as challenges arise.

Pros

NewOrg affords our agency the ability to organize all program data in one database. Many of our clients access multiple program services.

Cons

Also there are a couple of additional customizable features that we would like such as adding/changing colors on the screen and the ability to select a 24 hour clock instead of just a 12 hour clock.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from New Org


Thank you Jyl. You have provided a couple great "Feature" suggestions and we will be discussing including them possibly in some future updates to all our NewOrg partners. Suggestions like these are how we enhance NewOrg to match the needs of our partners.

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Jeni Davidson

NewOrg Review - Habitat for Humanity of Palm Beach County

2018-10-02

Overall I am happy with NewOrg, and have no plans to change systems. Their support staff is fantastic, and has always responded quickly, and offered solutions. They have been willing to work with me and make sure they understand exactly what I'm needing. Any time that they have been unable to deliver something it has been because of a technical limitation of the software. There may be better solutions out there, but none that are a better value in terms of budget.

Pros

The software is a good value alternative to more expensive donor management solutions.

Cons

I would love to see more options for capturing the information I am looking for perhaps as radio buttons (ex. list of donors and total gift with emails or with addresses etc.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from New Org


Thanks Jeni for taking the time to share your knowledge of NewOrg. We will be passing on your suggestions and comments to the technical side folks!

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Caroline Short

Good midmarket option with great customer service

2018-10-01

We've only just started using it but overall were happy with how the implementation went and the flexibility of the software and the willingness of the company to customize and work with you.

Pros

My research found that it is the most reasonably priced of the customizable data management options (obviously more expensive than the strictly out of the box options, but a lot less expensive than a number of the other highly customizable options).

Cons

The implementation process took a bit longer than we were hoping it would, but the customer service was good throughout!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from New Org


Caroline, thank you for your input and observations and sharing your NewOrg experience.

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Sandi Ammerman

Flexible data base system which can be customized to fit agency's needs.

2015-07-16

Features of the system include shared contact records, documents can be attached to records, surveys to groups of contacts, email/mail function, and flexible reporting.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Denise Butler

Social Work Database

2018-10-02

New Org Management System, great customer service.

Pros

This system does a wonderful job of storing your data in such a way that you can see at a quick glance the history of individuals in events. It is very user friendly.

Cons

Case status in top of the event sheet instead of at the end which forces you to go back through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from New Org


Thank you for your rating and comments. We take your observations to heart as much of the NewOrg system is crafted based on input from our users just like you.

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Paul Petrella

Intuitive CRM with many features and ample flexibility

2015-07-15

We use NewOrg to track our prospects, donors, grants, donations and volunteer activities. We also input numerous other types of constituents.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from New Org


Paul's organization has had a tremendous impact on affordable housing in South Florida and we are happy to be helping in their success.

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Caroline Short

Good for the price

2019-04-19

Pros

It has a lot of customization, the customer service is excellent, and the reporting function works well.

Cons

There are some features we wish NewOrg had, such as the ability to mass text our participants and better events functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Cynthia Gladden

NewOrg has given us the ability to keep track of all our sites and clients results

2016-03-29

Pros: Easy of using the program Ability to change and customize our screening reports as needed Flexibility of reports Quick response time when requesting changes or additions to our reports The Support person I deal with has always been very helpful and friendly Web based - I can also look up info on my cell phone Cons: Reports sometimes take longer than usual to populate during certain times of the day.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from New Org


Cynthia, thanks for taking the time to share your experience with NewOrg and we appreciate our long time partnership with Marion Downs Center.

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Arlice Sims

Great asset to our program

2010-04-08

It's great and is very economical for a non-profit organization.

Pros

We use this system to keep all of our data pertaining to our program.

Cons

At times the system slows up, not sure why.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rebecca Epps

This software has provided our Ministry with much needed accountability and tracking.

2015-07-15

Cons: Reports can be confusing if you don't direct exactly what you need and want to see as the outcome.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sandi Ammerman

One stop shop

2018-09-28

We have been able to combine 4 systems into one, and creating mailing lists takes a fraction of the time.

Pros

Incredibly Flexible Support always there to help Able to track volunteers, clients and donors all in one system

Cons

The mail function is great, but a little cumbersome to create template emails (newsletters for example) The Donor module is good, but not quite as robust as stand alone donor modules Would like the ability to import data without going through support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from New Org


Sandi, as a multi-year partner, we appreciate you sharing your knowledge and user experience with NewOrg.

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Rebekah Gillum

Overall

2018-09-26

Pros

I enjoy entering client data when out in the field using a tablet.

Cons

Updates sometimes affect our current data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from New Org


As a multi-year partner with NewOrg, we appreciate your assessment of what we do well and where you suggest improvements. Thanks!

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Joy Lee

Functional, customizable, and attentive service team

2015-08-07

Pros: - Friendly to needs of non-profits, without the bloat that comes with software for enterprises - Dedicated team, care about serving customers - Flat monthly fee with everything included Cons: - Limited to certain browsers - Reports run slow , building them not very intuitive - Mailing tool not always reliable / intuitive

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jairo Jimenez

Data Manager

2010-04-27

I will recomend it for your implementation and use, is a user friendly enviroment.

Pros

We customize to our needs, this help us in the measurements of our program as well the areas that we need to improve.

Cons

Maybe in the future i will be able to said a Cons, for now in my point of view is an ongoin process

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lori Busta

FABULOUS

2016-03-29

Con: As with any database software, it can't do "everything" we want, BUT PRO: it does nearly everything we want, and the staff is willing to collaborate to solve challenges or provide "work arounds" to get us everything we want.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from New Org


Thanks Lori!

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