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Trail Blazer Non-Profit Manager
Cloud-based fundraising software for nonprofit organizations
(5)
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Trail Blazer Non-Profit Manager Pricing
Pricing overview
Value for money rating
4.5
/5
70
Price starts from
50
Per month
Flat Rate
Pricing details
What users say
Popular contenders
Price starts from
100
/user
Per month
Pricing model
Free trial
Price starts from
500
Per month
Pricing model
Free trial
Price starts from
25
Per month
Pricing model
Free trial
Price starts from
Free
Pricing model
Free trial
Price starts from
350
Per month
Pricing model
Free trial
Reviewers who mentioned pricing said:
Dustin V.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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We have been using Trailblazer since 2014. It tracks all of our income, relationships, churches/volunteers… everything. It has literally been the best single expense that we have spent over the past 10 years! Especially considering that we were using Excel sheets beforehand. It saves us SO much time, the cost is inexpensive, and the amount of time it has saved is well worth the cost which is much better than the other alternatives and at a reasonable cost. It easily pays for itself in time saved alone. Easy to use, and great customer service.
It tracks all of our income, relationships, churches/volunteers… everything. It has literally been the best single expense that we have spent over the past 10 years! Especially considering that we were using Excel sheets beforehand. It saves us SO much time, the cost is inexpensive, and the amount of time it has saved is well worth the cost which is much lower than the other alternatives we've looked...
Any system you go with has a learning curve. There is a learning curve here too. It requires some logical thinking to use well. You tell it what you want and it pulls the information. You can immediately get to work once you know the basics but as you learn new ways to us it, soon you'll become much more efficient. Email is also a con. It uses html formating. Other services have an easier drop and type interface, templates, and pictures ready to speed up the process. This one requires a little more work. But once you have templates built, it works fine... AND the trailblazer staff will help you build a template if desired. Plus there are great help article and videos to walk you through everything you may want. They have also made some great improvements recently in this area too.
Kelly G.
Fund-Raising, self-employed
Used weekly for 2+ years
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Trail Blazer has been great for moving our small non-profit organization into a larger one at a reasonable price. We started using Trail Blazer when we had under 1,000 donor records and now we have over 5,000 donor records. The software has helped us organize donor information with tools to help us create more in-depth donor details that are easily searchable. Although, this software may not have the prettiest interface, the customer service is what makes this company special. They were extremely helpful during the initial set up. I love that whenever I call or email for help, I always get one of the same three helpful employees and they always respond!
The customer service is what I like best! Someone is always available to help.
The interface is pretty old-school. There are major improvements needed for creating newsletters that allow the user to be more creative.
Thanks for the feedback, Kelly! We are in the process of developing a newer version of the software. We would be happy to get you logged into it so that you can begin testing. Your feedback is valuable and we are always here to help if you need anything.
Tricia M.
Nonprofit Organization Management, 1-10 employees
Used daily for 6-12 months
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The team are fantastic to work with anytime we have questions, and it’s always easy to troubleshoot or train thanks to their online knowledge database.
Donor software can often be out of reach for many “grassroots” charities, however Trailblazer is available at a reasonable price and is easy to use.
I cannot think of anything that I don’t like
Jesse A.
Think Tanks, 11-50 employees
Used daily for 2+ years
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Generally good. It does what we need for a reasonable price, and with great support by the Trailblazer team. The downsides--remote Mac access, ugly interface, manual importing--are a hassle, but we're used to it.
Fantastic customer support. Pretty intuitive to navigate. The right level of features for my fundraising program--all the functionality I need, but not too much to clutter my dashboard or brain. Easy to train colleagues.
Quite challenging to use on a Mac platform, which seems to be the predominant OS in educational/university settings and also among many non-profits. You have to use helper "remote connection" software even to reach the Trailblazer server, and then it looks and works like you're on a PC. Which leads to my other con: The interface is unimaginably ugly. Looks count, and most other CRMs are now clean...
Felecia M.
Nonprofit Organization Management, 1-10 employees
Used weekly for 1-2 years
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We have zero regrets working with Trail Blazer.
As a nonprofits that tracks donations, volunteer hours, programs, events, and outcomes, Trail Blazer is easy to use for all individuals in our organization, and if affordable compared to most CRMs. We no longer use numerous excel spreadsheets to track information - rather we can look at the comprehensive pictures of people who are involved with our organizations. (IE Do they attend events, volunteer, and donate?) We also use Trail Blazer to house detailed and complex data to pull for reports. The support team is also very responsive, nice to speak with, and always willing to help immediately.
Because Trail Blazer was originally created for elections, you have to be creative on how you categorize and define certain data points. IE All individuals are called donors even if they don't donate. But if you can be flexible in how you define certain elements, it works great!
Scott F.
Civic & Social Organization,
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The customer support! That may sound silly, but having attempted support with other databases, this is the best. The people on the phone are VERY helpful. With the software itself, my favorite feature is how easy it is to have multiple log-ins all of staff can use and update the contacts with no access to financial and other confidential information.
While improved and improving, I still find some of the backend items a challenge-- some HTML and SQL knowledge remains helpful.
Lyn C.
Nonprofit Organization Management, 1-10 employees
Used weekly for 2+ years
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The customer support! Always there and usually quick response, at no add'l cost.
Letter generation, must export to use this
Matt C.
Higher Education,
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We had been using an expensive product that was unreliable and very touchy, and charged a fortune for tech support. Unfortunately, we were so invested data-wise that change was fearful - until that last problem pushed us over the edge. Trail Blazer meets our needs with none of the issues the other product gave us. We have been impressed with the customer support in both the sales and the tech support arenas. We are happy with Trail Blazer. It is affordable donor management.
We are pretty heavily customized. There were some challenges getting set up and it took longer than we anticipated. But this had more to do with our data and needs than it did with Trail Blazer.
Chris S.
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The expandable and editable search function is a great tool. Also, the Thank You letter mass printing option is a big time saver. Coming from Salsa to Trailblazer, I am very happy with the upgraded database and tools, and for a fraction of the price!
For Mac, the remote desktop is a little slow at times, and saving files to the local computer takes a few extra steps. It's not a major problem though.
Julie D.
Fine Art,
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Great support. It serves our purposes for a reasonable price. It's easy to connect to online activities.
We have downloaded it to our system because our IT folks do not trust that the TrailBlazer firewall will protect our donors. I would prefer to have online access to the system but have to be at my desk at work to access it at this time.
Rebecca W.
Fine Art,
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The price is great. The customer service is very prompt and generally helpful.
It can be very time consuming to maintain data integrity.
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