One Church Features

Customer support is incredible. They will work with you to make features more intuitive and they respond immediately.

There are some little quirks here and there that can be unfriendly to a user but the developer is always improving features.

One Church is fully integrated. People profiles are linked to contributions, and batches are easily posted to the accounting module. Daily online donation batches automatically appear in contributions once processed by the bank. And then you just post them! Other manual entry of expenses and deposits is easy. So being treasurer is now very little work. Financial reporting too is good. The giving/contribution...

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Nothing major; wish the menu wasn't so long... would prefer to enter just an amount and not need to always type in cents. Having to re-open a batch to make any changes in accounting.

It has met and surpassed our expectations. This software has stepped up our game in communication to the church body, ease of use, streamlined and simplified our work on the back end. We went from using about 5 or more different services to just One Church Software. It has reduced the cost and really made it so much easier for us, while at the same time improving the appearance, ease of use, and clarity for the users. We are able to get our teachings to the church body faster, easier, and more professionally looking through the app. Handle our events, receive tithes and offering, send texts and emails, and much more..

It doesn't make me my espresso coffee in the morning? In all honestly and joking aside, the administration, accounting and the the church body is very happy with our choice to use One Church Software. We wish we of known and started to use them sooner.

One Church allows us to integrate our membership and giving records, while giving our members the ability to easily update information about themselves and their family, access their giving records online, and communicate with fellow church members through email and discussions. Privacy settings and permissions are robust. Our users are finding the interface to be fairly intuitive. One Church's customer service is top-notch, and their online chat support is fast, efficient, and thorough.

We like most everything about it so far! The only downside — and it's not that much of a downside — is that there are so many features that it takes some time to get up to speed on them all. We'd love to add the automation component, but have decided to wait on that for awhile until we've mastered the other included features.

The user interface is incredibly well thought-out. This makes it easy to learn and to teach, even to the technologically challenged/fearful!

It is so robust and powerful that it requires a TON of pre-planning to make sure you set it up well from the beginning. Fortunately, it's incredibly simple to make adjustments along the way, so you don't have to fear setting it up "wrong" at the beginning!

The array of features currently present, and the continuous development of the team managing the software. The customer service is impeccable. I have not had an issue they couldn't solve or was not ready to add a corrective feature in the near future. They make updates and new feature releases almost weekly. The price point for this software is unbelievable. The events registration is the bomb!

I which the member app was more customizable for our church at the standard subscription. I won't be surprised if this was part of the next release. I also don't like the fact that there isn't a mobile app for admin users of this app.

Great customer support - phone, chat, online training resources, and one-on-one online training. The end-user interface and the ability for end-users to sign-in with Google or Facebook. The system is customizable - system colors, logos, gender terms, pro-nouns used or not used, marriage and partnerships for same-sex couples and the ability to add items and terms to user profiles is a wonderful feature. All...

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The initial set-up. With so many options it was easy to get lost in the minutia of set-up. There are no pre-set user permissions profiles other than SuperUser. This makes it hard to create users from scratch. Having a few preset user permissions profile templates would make set-up and trial usage easier. Also, if a saved user permissions profile template is used and applied to a user, the template...

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I like the ease of use and ability to bring most of our church operations into one app. OneChurch is so deeply integrated into every area of our church that it would be difficult to overstate it. Some of the areas we use OneChurch: 1. Check in/out for kids ministry2. Individual/ family profiles of members and attenders 3. Events (integrated with our website)4. Online giving (integrated with our website)5. First time guest onboarding through online connect card and automated email. 6. Attendance metrics for all ministries7. Bible study communications and discussion8. Volunteer scheduling and reminders9. All emails- including rich text and graphic layouts10. Online payments for events11. Membership and baptism processes/ automations12. Church app (Free version that comes with subscription)

I cannot think of anything that I like the least. Some people can feel overwhelmed at the amount of ways to do different tasks. The amazing customer service has helped many of our staff members navigate some of the finer points of learning the system.

Great Church management. Really like the forms that can be tied to the db if you would like, ease of use for data/people management. The query system is the best of the ones we have used. Contributions\data entry are slick, groups work well-each leader can easily email their group, put events on their calendar, store files that everyone needs to see, notes are available that can be restricted to...

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Accounting has been the hardest module. Some things need to be worked out here in regards to fund accounting.

We love this software. Our primary concern was efficient and reliable Accounting and One Church delivers that and much more. This product is very user friendly and the help chat feature is perfect for all the little questions that crop up. The help team always responds quickly. One Church really shines in its clean and easy to navigate user interface. The Contacts, Contributions, Forms, and Automation...

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The only additional feature that we have ever wished for was a way for members of volunteer groups to view the full volunteer schedule and maybe contact each other, especially within the mobile app.

Its is just very simple and easy to set up and use and has all the features we need and much more which will allow us to grow into it. The text features are huge for us even though we are a very small church it allows me to text or email everyone needed in seconds. The text to give and automated giving is all automated and saves an incredible amount of time and avoids human errors.

Getting really picky since its not really a feature of the software but I wish the groups were easier to use for group members and had a more social media feel to them to build community online. The app is very basic and not great but hoping that will be built up as well but again, not really the primary features of the software.

- Amazing and Highly Responsive Technical Support Team - The software is highly customizable and new features are being added very frequently! - The automation makes our day- to-day tasks very seamless, and so we get more done in a shorter amount of time.

Can't think of anything at the moment, it's an awesome tool!

I love they way they work with small churches. Their program for small churches allowed us to have a CMS when we couldn't afford any of the others on the market. We started using just the people portion then expanded to the giving. Today we use almost every module available to us and we plan to add the rest as need arises.

I'm looking forward to the completion of the accounting software.

The overall use of this software could not be more user friendly! Easily understood right off the bat. Every aspect and tier very well thought through. You do not have to have a computer degree to figure it out. Also one of the best selling features of this software is the almost insatiateness support that you receive from the online chat process. I could not be more excited about a software that is already helping my small church.

The only thing that I see as a negative only because I haven't really learned it yet is the app manager. It has been a little harder to figure out but I am confident it is strictly user error for now.

The biggest pro of One Church is the support. One Church listens to and implement our feedback allowing the functionality to be maximized for our organization. They have been very easy to work with making the process simple while improving the way in which we care for our church.

Getting through the learning curve. New software brings a new way of doing things. However, One Church walked through every step of that process with us. Even after we were up and running, they have continued to provide us with great support and information on how to best use the system.

To start with, One Church Software's customer service is amazing - the best I've ever experienced. They are very fast at responding, and they are excellent at bringing the results we need. Concerning the software, it's everything we've needed to run our church smoothly and effectively from any computer or device, anywhere. On the admin side you'll find the following ... Church Directory, Contributions,...

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No cons were added to this review

We love the Mobile App customization, and people directory. Our staff have really benefited from having all our information in one central location that is easy to access. The ability to have all our Online Giving, Forms, Financials, Background checks, membership roles, fellowship groups, ministry teams, kids classes, and mobile app in one system is incredible.

There is a bit of a learning curve, but it is worth the effort.

This software is easy to use. I can keep track of our giving for the church and individual tracking. I also use it to manage groups within our church. It has made my job easier.

Easy to use. Many features to meet the needs of our church and individual needs. The part I like least is the search because there seem to be more steps and criteria before you can do a search.

- Integrated program that has all the features needed for church management. It replaces several stand alone systems. - Consistent and intuitive user interface. - Excellent and timely support. Ability to incorporate customer feedback into timely updates. - Migration support from legacy system was outstanding. - Management of user and family profiles is easy and efficient. - Reports and Forms are easy to use.

- It takes a little while to fully understand how to use the software, but the online chat and email for support makes this very easy. - The Authorize.Net third party payment processor has issues for tracking and reporting on ACH transactions. This vendor is one of the choices available and is not a reflection of OneChurch. - It takes a while to understand the user permissions and setup the profiles. The permissions are granular which does allow a lot of flexibility.

The Automations to track and move people through internal systems is amazing! It insures that no one falls through the cracks!

Taking attendance for our members is a little confusing at first, I wish it was a simple one click away from taking attendance for the selected group. It's currently more than two clicks to get to attendance.

100% the customer service. It's next to none. It's top notch. Also, the platform has so many features but can also be used very simply. It does everything and more that we need it to do and they're always working on putting new things into the program.

It can be slightly confusing with all of the different options- but that doesn't really matter because you can use the in app chat and get answers and step by step guides to using the platform straight from the developer. Jorge- thank you for answering all of my annoying dumb questions. You're the real MVP.

Technical support has been 100% reliable and always available. Easy to create and embed donation forms on my website. Set up text to give and online giving for all departments. Value added to both internal and external customers.

There is no one thing that I dislike about the product. I use it specifically for online donations.

We love the wide array of features that allow us to consolidate many of our needs into one place (giving, attendance, communication, forms, registration, etc...), rather than having multiple software programs.

Just like anything else, there is a learning curve. But the amazing customer service is definitely helping us navigate this as we go. Always cheerful, quick, and thorough in helping us walk through our questions.

The customer service for OneChurch couldn't be matched! Questions are answered right away, bugs are fixed immediately, explanation of updates/changes are sent via email so we are aware before church on Sunday.

The only thing that I would improve would be the ability for drop-down menus to work using keyboard entry, so that I wouldn't have to use a mouse at all during data entry.

Hi Shaleen! Thank you so much for your review. I'm happy to see you are enjoying the software. I have some good news for you. One Church does support choosing values from drop downs using only your keyboard. Basically, you would tab into the field and, while the field is highlighted, press the space bar to open and choose a value. No mouse needed. You can read more details from our help center article found here: http://bit.ly/2AtYNsN. Have a great week and let me know if I can help with anything else! Blessings, Jorge