Orange Leap Features

Orange Leap

Web-based constituent relationship management system

4.14/5 (25 reviews)

Orange Leap Feature Summary

  • Constituent Profile Personalization
  • Multi-Relationship ‘Householding’
  • Plain-Language, Automated Business Rules
  • Modify, rename, or hide any screen or field
  • Determine what data you want to input and its display
  • Apply your own business rules
  • Permissions and Security
  • Flexible Content Management
  • Correspondence and Payment History
  • Reporting at your Users Fingertips

Nonprofit Feature Comparison

Most popular features of all Nonprofit apps

API (48 other apps)
Access Control (38 other apps)
Activity Dashboard (49 other apps)
Attendance Management (49 other apps)
Automatic Notifications (36 other apps)
Communication Management (42 other apps)
Contact Database (53 other apps)
Contact Management (38 other apps)
Credit Card Processing (44 other apps)
Custom Fields (47 other apps)
Customizable Branding (45 other apps)
Customizable Reporting (46 other apps)
Data Import/Export (50 other apps)
Electronic Payments (54 other apps)
Email Integration (38 other apps)
Event Management (41 other apps)
Registration Management (37 other apps)
Reminders (37 other apps)
Reporting & Statistics (52 other apps)
Third Party Integration (43 other apps)

Orange Leap Feature Reviews

21 reviewers had the following to say about Orange Leap's features:

Jeff Apthorp

Great support for a very customization and reliable service!

2016-12-06

Orange Leap On Demand is a vast, customizable and reliable platform.

Pros

The ability to schedule and email custom reports

Cons

Also, lack of user interfaces supports for other languages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Orange Leap

Tips if you are just getting started: - Customize as little as you can get away with. Err on the side of trusting the out-of-the-box default fields and functionality. You may just like the way they do it better than your old way. - Support (in anything) improves when you've done due diligence and don't make any assumptions. Get cozy with the Audit reports. - Schedule reports and have them emailed to whoever needs them. This is such a powerful feature!

Source: Capterra
Helpful?   Yes   No
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Joel Schwartz

Excellent Overall Software

2016-12-06

I'd fully recommend it to anyone considering a donor software management tool.

Pros

It's user friendliness, ease of administration, and the ability to get rapid support when necessary.

Cons

For the most part we only use its data extraction capabilities and design our own reports offline.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Nicole Vicari

Great Product! Great Value!

2016-12-06

We have been able to become more efficient in our gift and donor management by using Orange Leap.

Pros

More robust offers additional information such as the ability to use the dashboard to quickly and easily obtain donor information (I.e. number of donors by state, daily dollars, the number of donations by project) and easier report writing capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Orange Leap

I highly recommend the Orange Leap software and the team to anyone who is in need of donor management software.

Source: Capterra
Helpful?   Yes   No
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Jana DeLano

Excellent Customer Service

2016-11-07

OLOD has provided us with an affordable option for a more customized CRM software.

Pros

My favorite features are the search functions and the report scheduling options.

Cons

The report guru is not as user friendly as the rest of the software interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Orange Leap

It's better to have a list of the most frequently used information and how you use it. The implementation team will help you discover the best practice for utilize the information in the new system.

Source: Capterra
Helpful?   Yes   No
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Kraig Cole

Organized and easy to use

2014-08-11

Pros

The server is reliable, and reporting is easy.

Cons

I wish there was a mobile app. That would be wonderful.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Orange Leap

If you are a nonprofit seeking database software, give Orange Leap a look!

Source: Software Advice
Helpful?   Yes   No
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Wendy Adams

Less Than Impressed

2014-08-08

Pros

I have the ability to capture all the information about our giving partners in one place.

Cons

My biggest issue is the inconsistency of being able to access and report the data in the system.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

2/10

Recommendations to others considering Orange Leap

Allow more of your staff to test drive any software for a significant period of time before committing to a product. Experience customer service beyond the sales process.

Source: Software Advice
Helpful?   Yes   No
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Brenda Shepherd

My Orange Leap Experience

2016-12-07

I'm a bit frustrated right now with the reports aspect.

Pros

The portability! I can access it anywhere, even from my phone!

Cons

REPORTS - We are having hair pulling, screaming fits trying to get information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Orange Leap


Brenda,

Thank you for your review of Orange Leap. I am so sorry to hear you all are struggling with your reports. We usually get high marks for our reporting wizard, so we will work hard to help you get to the bottom of this problem.

Thank you again for your partnership with Orange Leap!

Randy McCabe

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Bethany Gibbs

Overall positive experience

2014-05-28

Pros

I like that the database is customizable; we are able to make changes to the database that make it work better for us.

Cons

Sometimes, we have to pay for changes to be made in The Guru, and I am not sure why we are having to even suggest these changes, much less have been asked to pay for them, as many of them seem like they should have been there in the first place. Accessing the data externally has been relatively cumbersome and sometimes impossible.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Orange Leap

Make sure all customizations get done up front. Getting things updated or even changed after go-live seems to take a lot of time and money.

Source: Software Advice
Helpful?   Yes   No
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Michelle Cain

KSI Satisfaction Review

2016-12-06

The only thing we would change would be to make the reporting feature a little easier to navigate.

Pros

Ease of use for the majority of the program.

Cons

Reporting is a little more difficult to learn, especially if you don't know exactly what you want to gather.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Lonnie Buller

Orange Leap On Demand

2017-01-13

Some of the reports are difficult to produce and are not easily readable after printing.

Pros

Record keeping capability

Cons

Some of the reporting features are difficult to learn and use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
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Joy Thompson

Database for donors in a non profit org

2014-08-07

Pros

You can save a lot of information and have it organization in to different fields.

Cons

Occasionally, the database will be very sluggish, or certain aspects won't work properly.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

6/10

Recommendations to others considering Orange Leap

I don't really have any recommendation for evaluating.

Source: Software Advice
Helpful?   Yes   No
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Michelle Brittigan

Still a relatively new user

2014-08-07

Pros

I like that there are multiple ways to look up donor's records.

Cons

When running reports, the systems tends to be extremely slow for the operators working within the system.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering Orange Leap

Since I was not involved in the initial process of what we were looking for and with what we have, I cannot comment.

Source: Software Advice
Helpful?   Yes   No
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April Veres

Orange Leap Review

2014-08-14

Pros

Overall, it's a great system.

Cons

Sometimes, when reports are running, it slows the system way down, making it hard to be productive.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Orange Leap

It's really simple to use, and the customer service support is great!

Source: Software Advice
Helpful?   Yes   No
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David Curran

Orange Leap Review!

2016-12-06

Orange Leap has been a good experience for our non-profit. They've created numerous unique solutions to needs of ours during the implementation plan and have a good support staff. I would recommend them to most organizations in need of a DMS/CRM.

Pros

Built for the web. Nimble. Can handle soft gifts and hard gifts. Donor profiles and tags (aka business rules).

Cons

Too many fields on profiles - would be really nice to turn off unused fields and hide them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Orange Leap

When picking your software, think through why you want it and use specific examples, case studies and see if it meets those needs.

Source: Capterra
Helpful?   Yes   No
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Rachel Wong

Orange Leap Review

2014-08-06

Pros

It puts everything in once place and is easy to navigate.

Cons

Processing times are sluggish, and the site crashes altogether at times.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering Orange Leap

Does it meet your needs and expectations? That is something I would consider.

Source: Software Advice
Helpful?   Yes   No
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David Michon

Great Features, quite a learning curve

2018-12-01

Pros

It also has some integration with other well used softwares so thats a huge plus!

Cons

Not being familiar with this kind of software before this I found it quite confusing. I spent some time conference calling with some of their team though and they helped answer questions for our team but it seemed just a little overly complicated

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Larry Hall

Very happy!

2016-12-06

We have a long history with this company as a former user of MPX who recently upgraded to the online system. The conversion was smooth and the new system exceeds our expectations.

Pros

The cloud server is more reliable than our in-house server with easier access to our information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Amie Dodson

OL Review from daily user

2014-08-21

Pros

I like the ability to customize what our organization needs.

Cons

I'm not able to pick up the phone and speak to someone or get immediate help with problems.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering Orange Leap

Make sure everything is set up exactly as you need it prior to going live.

Source: Software Advice
Helpful?   Yes   No
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Victoria Love

I don't use it much, but it gets the job done

2014-08-07

Pros

It's easy to search for what I need.

Cons

Some days, Orange Leap runs slow, but I think that has to do with our internet connection rather than with the vendor.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Orange Leap

I don't have any recommendations for others.

Source: Software Advice
Helpful?   Yes   No
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Kristina ten Pas

Easy to use

2014-08-15

Pros

It is easy to use and has the ability to hold an extensive amount of details about a donor.

Cons

At times, when there is high usage, it can be slow.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Orange Leap

I don't have any recommendations for others evaluating software.

Source: Software Advice
Helpful?   Yes   No
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Jessica Probst

Donor Services Coordinator

2014-08-07

Pros

It seems fairly easy to navigate.

Cons

When deleting back months, you are not able to delete each month that you want at a time. You have to delete each month individually.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

6/10

Recommendations to others considering Orange Leap

I don't have any. It seems to meet our daily needs, as we are on this program all day.

Source: Software Advice
Helpful?   Yes   No
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