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Realm vs Blackbaud Church Management Comparison

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Overview

Category Leaders

Realm by ACS Technologies is a church management system with an emphasis on online community

Blackbaud Church Management is a cloud-based church management solution for staff, volunteers and congregants that connects...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

256

5

4

3

2

1

140

92

17

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.0

7

5

4

3

2

1

3

2

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Our overall experience with Realm has been great, we truly enjoy using this product; our senior members love using the Realm app for their giving and enjoy the accounting module.
Probably the best part might be the database end. It's pretty good at keeping all the information for our people, and creates a nice directory.
The directory is helpful, and the customer support is good. My favorite part about Realm is the annual conference.

Pros

Not enoughreviews yet

Cons

As a former IT/programmer this software is the worst... very frustrating to use... slow.
I am constantly calling Realm to see if there is a solution to one problem or another, and every time I am basically told "we don't do that" and "we have no plans to do that.
Sometimes confusing for users when it comes to privacy management and notifications.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features38
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking
  • Bank Reconciliation
  • Budgeting/Forecasting
  • Built-in Accounting
  • Calendar Management
  • Child Check-in
  • Compliance Management
  • Credit Card Processing
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Event Management
  • Event Scheduling
  • Financial Reporting
  • For Religious Organizations
  • Fund Accounting
  • General Ledger
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payroll Management
  • Pledge Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Small Group Management
  • Visitor Tracking
  • Volunteer Management
  • Website Management
  • Total features21
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking
  • Bank Reconciliation
  • Budgeting/Forecasting
  • Built-in Accounting
  • Calendar Management
  • Child Check-in
  • Compliance Management
  • Credit Card Processing
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Event Management
  • Event Scheduling
  • Financial Reporting
  • For Religious Organizations
  • Fund Accounting
  • General Ledger
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payroll Management
  • Pledge Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Small Group Management
  • Visitor Tracking
  • Volunteer Management
  • Website Management

Integrations

  • Total integrations2
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • ChMS
  • Constant Contact
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Vanco Faith
  • Zapier
  • Total integrationsN/A
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • ChMS
  • Constant Contact
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Vanco Faith
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Realm

Glitchy, unrefined, and lacking major Groups Functionality.

Reviewed 5 years ago

Cross-church communication, mobile messaging, church management and admin.

Pros

User interface is clean, crisp and easy enough to use. Our Church congregation enjoys using it and adopted it fairly quickly.

Cons

This Church Management Software feels like a Beta-version, and you can tell that it hasn't been tested. It is unrefined, and glitchy, with navigation being confusing at times and illogical. Development teams are not helpful ("Sure, we'll add that to the suggestion box."), and there are some major functionality issues - specifically with their Group Search tools. We've had to manage to separate systems...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Realm

Good option for Church management and Community building

Reviewed 3 years ago

It has been a good experience so far. Helped us manage the church much better than before.

Pros

One window church management tool that brings all aspects of church life together -- well almost all.

Cons

Sometimes confusing for users when it comes to privacy management and notifications.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Realm

Realm

Reviewed a year ago

I like having all our data in one spot.

Pros

Whole Church management. Everything in one place

Cons

Still a few holes to fill, but they update it about twice a month

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Realm

Church Management Made Easy!

Reviewed 3 years ago

We highly recommend Realm to other religious institutions. It makes church management easy!

Pros

The best thing about Realm is that it is user-friendly! Our congregants love that. Also, they are constantly changing and updating the software, so it is becoming more and more useful in day to day church business!

Cons

Sometimes an aspect hasn't been developed or developed fully, but we do know the developers are working on it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Realm

Engagement/ministry portion of software only

Reviewed 2 years ago

While I am disappointed in its current messaging/ministry/engagement portion I cannot speak to the entire program. Since it is touted as a software that addresses all these church needs, I find it lacking on the ministry side. It seems more like this was added on rather than being an integral and integrated portion. My hope and expectation is that this capability will improve with time as the concept of a single system is very much needed.

Pros

The most favorable thing about this software is it intended as a single system for Church Management as well as ministry and group support. From the promotional videos it appears there is a very dynamic and interactive church management portion of the software to which I do not have access.

Cons

I can only comment on the ministry portion since I am not church staff and have no access to that portion. As an end user involved in leadership of several different ministries I was looking for this part of the program to be user friendly, attractive and engaging output, and easy to communicate and interact with group members. In its current format it does not support this type of need. It is...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Realm

Review of Realm

Reviewed 10 months ago

Ease of use...efficiently keep up with our database of church members.

Pros

User-friendly, support is great, helps me to work a lot more efficiently

Cons

More options with printing church directory

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Realm

Great Modern Church Management for All Kinds of Churches

Reviewed 6 years ago

We switched from The City to Realm this year and have been greatly pleased. The Realm is well suited for church leaders to organize the various ministry and small groups of the church. Reports can be customized for any data in the system and emails sent to highly customized dynamic lists. The online giving experience is very good and we have seen increased levels of giving because of it. There are still a few features in development that we are waiting for, including enhanced communication and volunteer capabilities. However, the Realm certainly is very capable at this stage and is the best church management system we are aware of. It is suitable for new church plants, existing churches of all sizes and multi-site churches.

Pros

The ease of use for church leaders and administrators, as well as church members.

Cons

The Communications and Volunteer capabilities are still under development.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Realm

Great Possibilities

Reviewed 6 years ago

With many church members used to theCity, apps, and other programs our communications staff has been disappointed in the current options for formatting and sending communications. It has great possibilities but we are waiting patiently for more functionality to be available.

Pros

Multi-dimensional and ultimately customizable. So many ways you could use this software its brilliant.

Cons

Difficult to train staff and communicate possibilities throughout our church community.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Realm

too little for too much money

Reviewed a year ago

See above. It is too expensive for what you get. It's difficult for our members to understand so they don't use it.

Pros

We already have it and can more or less work with it.

Cons

the pricing is way out of line for what you get. Other church management softwares include texting with not extra cost, and cost about $60 less a month. There are so many things that should be integrated but aren't. A very big disappointment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Realm

Realm Church Management

Reviewed 4 years ago
Pros

To me, the most important feature of Realm is the multitude of ways it can be used for church management and record keeping. I can do mailings, emails, attendance, group tracking, contributions and pledge campaigns, reporting and many, many other features. It is very versatile and is easy and intuitive. This is a great program for any small to medium-sized church.

Cons

There are a few pre-set reports that I cannot edit. That is a feature I would like to see added.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Realm

Helpful, but limited.

Reviewed 3 years ago

We really enjoy the compatibility and user friendliness of Realm. There are some things we wish would improve, but overall our experience so far has been mostly positive.

Pros

I love the ability to track church members and groups in which each member is a participant. Knowing where each person fits into the life of our church is essential for church growth and health.

Cons

There are limitations to this software where other options are better. Check-ins, groups, and giving are great, but each of these features are more user friendly on other softwares.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Realm

We love Realm!

Reviewed 6 years ago

Realm has helped us build an online church community and strengthen our communications throughout the church.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Realm logo

Realm

Realm - Excellent Church Software

Reviewed 3 years ago

Realm has facilitated communication in the church and is extremely versatile given its use on a computer or mobile device. By enabling parishioners to directly engage with each other, with their own profile and church groups they are in - it not only provides the staff with a powerful software tool, but enables the entire church to engage and connect. This is probably the greatest strength of Realm: its function as a staff tool (database management and financial accounting) as well as ability to create engagement, connection and community within the parish. All in one place.

Pros

Realm is exceptionally easy to learn and use - and it's relevant to how a church operates its ministries as well as how a church manages its finances and its people database. Developers solicit input from users for program enhancements and continue to release new functionality that just makes the software better and better. Both the database management component (how we manage the people in our church) as well as the financial accounting component are exceptional. The bonus is how the functionality also supports how we operate our ministries (managing volunteers, coordinating education opportunities, communication and engagement)

Cons

Not sure I've found anything I don't like. At this point, Realm continues to amaze me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Realm

Realm, a Church Management System Crucial to Our Daily Operations

Reviewed 5 years ago

Much better organization in the office. A tool to connect church members, and assist church leadership.

Pros

The interface is pleasing and fairly intuitive. The customer service is excellent. The tools available are very useful for our church. I appreciate the customized fields in the system that allow me to change certain terminology to better match our church.

Cons

There are bumps in the road sometimes with updates, whether it's an unexpected consequence, changed features, or having to teach volunteers a new way to use the software. I also appreciate how much Realm listens to customer feedback, but sometimes wish improvements could be made faster.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Realm

Very user friendly an customer support is top notch.

Reviewed 5 years ago
Pros

Ease of Use; Cust. Support; Not just a church office software, but a church community software. ; Best feature is the continual improvement of the software based on comments from users.

Cons

Connect App is unstable. The registration process too hard for some of our members. Software fails to recognize if user is already registered and results in duplicate users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Realm

Perfect for small or large churches

Reviewed 4 years ago
Pros

For the past few years I have been attending a small community church. Just recently our church began using this for gathering information and tithing. There are many mornings that it is hard to get to the church on time with three teenagers, this app is great to donate to the church directly from my phone. I can get seated and during announcements make a payment without worrying about bringing the check book.

Cons

It took me a minute to get acquainted with the layout. I am afraid that inexperienced church members may not want to use this technology just because its an app but they just need to get past that!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Realm

ACS Products Featuring Realm

Reviewed a year ago
Pros

ACS products perform at the highest level. Realm has all the functionality and ease to ensure all staff are able to use the product. Realm combines all the functions of church administration into one online accessible product.

Cons

The messaging component with church members and staff is glitchy and some members don't receive the messages.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Realm

Good value for your money

Reviewed a year ago
Pros

Love being able to use for many functions in our church

Cons

feels a little cumbersome with going back and forth to different sections

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Realm

Realm is an innovative product with great capability, but the user experience is still poor at best.

Reviewed 5 years ago

Increases efficiency of church office staff.

Pros

The search features, both in searching for individuals and running custom queries. This enables us to save time when producing any kind of communication.

Cons

The end user (congregant) experience. For back-office staff Realm is a big help, but for our members it is a headache. For this reason, we have not yet released/used many of Realm's features like event registration, group messages, and the connect app. Congregants mainly use it for online giving only, and we still field lots of call and questions. The user must be very familiar with computer software programs in order to follow the logic of which buttons to click, etc. To a layperson, it's incredibly difficult. They really do need a giant red button screaming at them with what to do next.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Realm

Incredibly Frustrating

Reviewed 2 years ago

Nearly every time I have to use it ends in frustration, unexpected results, lost time, asking someone for solutions, etc. And I have over 30 years I.T experience. This software needs to go back to the design room.

Pros

It's at least an attempt to unify the communication in a church environment.

Cons

Extremely difficult to navigate. Lots of missing functionality. Difficult to manage news feeds. Software sometimes sends out emails without notice or options when editing an item. One bug will even send the emails with old info prior to an edit. Documentation was almost useless. Extremely difficult to figure out how to get a task done. Something as simple as signing up for a small group is too buried for most users to locate, so everyone ends up contacting the group leader, asking to be signed up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Realm

Realm is a software I use when I volunteer with my church

Reviewed 5 years ago

The key benefits that I get is being about to create and communicate with GROUPS within our church. I can communicate with them easily and mark attendance for when the groups meet. I feel that I need to learn about all the features about Realm and that will take time. From the Check In feature to the Attendance tracker, I really need to spend a day to understand everything that Realm can do for me and my church.

Pros

Realm really is a great tool to assist our church ministry. I really enjoy the user experience in terms of being about to use Realm from my laptop, smartphone or tablet. It is very easy to send out mass emails to various church groups within our ministry like the book club, flower guild and youth events. The member profile piece is easy to use and customize. I can track church member contributions, family situation and what activities they are involved with at our church. The Small Group Activity area is VERY helpful because I can attach and track members of certain groups with our church and they can communicate within that group through Realm and no one will get emails that are not relevant to them.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Realm

Strong Software in a Frustrating Box

Reviewed a month ago

Compared to our previous ChMS, Realm is very good, and the frustrations are surpassed by a solid experience and feature set.

Pros

Realm does almost anything you would need a church management software suite to do, and does it well: tracking attendance, giving, financial transactions; keeping family and sacramental records; providing good communications and volunteer coordination features. It even integrates with ConstantContact and the web interface is intuitive and keeps improving.

Cons

Realm does so much so well--but it isn't good at anything out of the box. For instance, each household in Realm must have a "head of household" --an antiquated notion of family dynamics that isn't necessary. The structure of reports--and what reports are available by default--are limited and can be frustratingly to customize on the fly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Realm

WE LOVE REALM!

Reviewed 4 years ago

We use this for everything... group messaging, pushing announcements, contributions, event calendar, church directory, etc

Pros

We use Realm for everything at our church – group messaging, pushing announcements, contributions, event calendar, church directory... the list goes on! It's pretty user-friendly, and customer service is alway super helpful. Our staff love it and our members rave about it!

Cons

Although the desktop site is great, the app needs some work. Also, it works better on Chrome than on Safari which is just weird.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Realm

Reeling for Realm

Reviewed 2 years ago

My overall experience with Realm is wonderful. I would recommend this product to all and find the continued enhancements.

Pros

Realm has been a fluid tool to use and it's abilities, though sometimes lacking, do have a lot of upsides.

Cons

Realm still has a way to go with its abilities and integrating into current products as the Church Life software is available to do.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Realm

Increase your church's interactivity and productivity

Reviewed 4 years ago

With this software, I was able to integrate and inform members of our church body with critical information. This software really facilitated interactivity and consistent communication with almost everyone.

Pros

I like the increased opportunities to privately post and talk with people on a closed social network of other believers. This is way more effective than email, text messaging, and website management. It also gives us an opportunity to facilitate real discussions, prayer concerns, announcements, etc. without advertising to those outside of the church.

Cons

Sometimes the software is a bit glitchy on iOS devices and android devices. There is also no way to copy and paste onto the mobile software. That's a big drawback.