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Realm vs Church Windows Comparison

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Overview

Category Leaders

Realm by ACS Technologies is a church management system with an emphasis on online community

Church Windows is a church management software for modern churches to manage memberships, donations, church receipts, budget...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

379

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

257

5

4

3

2

1

141

92

17

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.4

951

5

4

3

2

1

496

328

99

19

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Our overall experience with Realm has been great, we truly enjoy using this product; our senior members love using the Realm app for their giving and enjoy the accounting module.
Probably the best part might be the database end. It's pretty good at keeping all the information for our people, and creates a nice directory.
The directory is helpful, and the customer support is good. My favorite part about Realm is the annual conference.

Pros

Later, we added the Donation module and this was the greatest asset for the software. First in importance was the accuracy of the entry and the availability of almost instant reports.
I love that this program is very user friendly. Coming from an accounting background I appreciate the similarities.
I would rate it very well. Adequate support makes all the difference in helping to apply a good experience in working with any kind of software uses.

Cons

As a former IT/programmer this software is the worst... very frustrating to use... slow.
I am constantly calling Realm to see if there is a solution to one problem or another, and every time I am basically told "we don't do that" and "we have no plans to do that.
Sometimes confusing for users when it comes to privacy management and notifications.

Cons

When trying to correct mistakes or errors it can sometimes be tricky to do. I think this software requires more training than one would expect.
The scheduler program is used by our church, but must be handled separately from all our other calendars due to lack of integration with other programs.
If I were to chose a negative, I suppose it would be the learning curve.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features40
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Built-in Accounting
  • Calendar Management
  • Check Printing
  • Child Check-in
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Event Calendar
  • Event Management
  • Expense Tracking
  • Financial Analysis
  • Financial Reporting
  • For Religious Organizations
  • Fund Accounting
  • Fund Management
  • General Ledger
  • Invoice Management
  • Invoice Processing
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payroll Management
  • Personalization
  • Pledge Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Role-Based Permissions
  • Small Group Management
  • Transaction History
  • Visitor Tracking
  • Volunteer Management
  • Website Management
  • Total features50
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Built-in Accounting
  • Calendar Management
  • Check Printing
  • Child Check-in
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Event Calendar
  • Event Management
  • Expense Tracking
  • Financial Analysis
  • Financial Reporting
  • For Religious Organizations
  • Fund Accounting
  • Fund Management
  • General Ledger
  • Invoice Management
  • Invoice Processing
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payroll Management
  • Personalization
  • Pledge Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Role-Based Permissions
  • Small Group Management
  • Transaction History
  • Visitor Tracking
  • Volunteer Management
  • Website Management

Integrations

  • Total integrations2
  • Authorize.Net
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Zapier
  • Total integrations5
  • Authorize.Net
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Zapier

User reviews that mention these apps

BH
AvatarImg

Brett H.

Religious Institutions, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Realm logo

Realm

Good church financial produce...still needs some work.

Reviewed 2 years ago

Overall, I really enjoy Realm. The ease of use is my number one thing. It has cut my time down by half from the previous software.

Pros

I love that Realm is cloud based and can be used anywhere. Everything is in one place instead of having several different programs to pull together.

Cons

Other financial software programs offer better ability to edit transaction that have already been processed. In Realm, you have to completely void and reenter it. Church Windows offered greater ability.

CA
AvatarImg

Carol A.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Realm logo

Realm

Review of Realm

Reviewed a year ago

Ease of use...efficiently keep up with our database of church members.

Pros

User-friendly, support is great, helps me to work a lot more efficiently

Cons

More options with printing church directory

AS
AvatarImg

Amjad S.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Realm logo

Realm

Good option for Church management and Community building

Reviewed 3 years ago

It has been a good experience so far. Helped us manage the church much better than before.

Pros

One window church management tool that brings all aspects of church life together -- well almost all.

Cons

Sometimes confusing for users when it comes to privacy management and notifications.

PD
AvatarImg

Pastor Dan W.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Realm logo

Realm

Great Modern Church Management for All Kinds of Churches

Reviewed 6 years ago

We switched from The City to Realm this year and have been greatly pleased. The Realm is well suited for church leaders to organize the various ministry and small groups of the church. Reports can be customized for any data in the system and emails sent to highly customized dynamic lists. The online giving experience is very good and we have seen increased levels of giving because of it. There are still a few features in development that we are waiting for, including enhanced communication and volunteer capabilities. However, the Realm certainly is very capable at this stage and is the best church management system we are aware of. It is suitable for new church plants, existing churches of all sizes and multi-site churches.

Pros

The ease of use for church leaders and administrators, as well as church members.

Cons

The Communications and Volunteer capabilities are still under development.

AH
AvatarImg

Alex H.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Realm logo

Realm

Glitchy, unrefined, and lacking major Groups Functionality.

Reviewed 5 years ago

Cross-church communication, mobile messaging, church management and admin.

Pros

User interface is clean, crisp and easy enough to use. Our Church congregation enjoys using it and adopted it fairly quickly.

Cons

This Church Management Software feels like a Beta-version, and you can tell that it hasn't been tested. It is unrefined, and glitchy, with navigation being confusing at times and illogical. Development teams are not helpful ("Sure, we'll add that to the suggestion box."), and there are some major functionality issues - specifically with their Group Search tools. We've had to manage to separate systems...

AL
AvatarImg

Amy L.

11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Realm logo

Realm

Great Possibilities

Reviewed 7 years ago

With many church members used to theCity, apps, and other programs our communications staff has been disappointed in the current options for formatting and sending communications. It has great possibilities but we are waiting patiently for more functionality to be available.

Pros

Multi-dimensional and ultimately customizable. So many ways you could use this software its brilliant.

Cons

Difficult to train staff and communicate possibilities throughout our church community.

MS
AvatarImg

Mark S.

Religious Institutions, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Realm logo

Realm

Helpful, but limited.

Reviewed 3 years ago

We really enjoy the compatibility and user friendliness of Realm. There are some things we wish would improve, but overall our experience so far has been mostly positive.

Pros

I love the ability to track church members and groups in which each member is a participant. Knowing where each person fits into the life of our church is essential for church growth and health.

Cons

There are limitations to this software where other options are better. Check-ins, groups, and giving are great, but each of these features are more user friendly on other softwares.

CS
AvatarImg

Charles S.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Realm logo

Realm

Realm

Reviewed a year ago

I like having all our data in one spot.

Pros

Whole Church management. Everything in one place

Cons

Still a few holes to fill, but they update it about twice a month

DD
AvatarImg

Deb D.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Realm logo

Realm

Realm, a Church Management System Crucial to Our Daily Operations

Reviewed 5 years ago

Much better organization in the office. A tool to connect church members, and assist church leadership.

Pros

The interface is pleasing and fairly intuitive. The customer service is excellent. The tools available are very useful for our church. I appreciate the customized fields in the system that allow me to change certain terminology to better match our church.

Cons

There are bumps in the road sometimes with updates, whether it's an unexpected consequence, changed features, or having to teach volunteers a new way to use the software. I also appreciate how much Realm listens to customer feedback, but sometimes wish improvements could be made faster.

TZ
AvatarImg

Tom Z.

Nonprofit Organization Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Realm logo

Realm

We love Realm!

Reviewed 6 years ago

Realm has helped us build an online church community and strengthen our communications throughout the church.

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Religious Institutions, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Realm logo

Realm

Perfect for small or large churches

Reviewed 4 years ago
Pros

For the past few years I have been attending a small community church. Just recently our church began using this for gathering information and tithing. There are many mornings that it is hard to get to the church on time with three teenagers, this app is great to donate to the church directly from my phone. I can get seated and during announcements make a payment without worrying about bringing the check book.

Cons

It took me a minute to get acquainted with the layout. I am afraid that inexperienced church members may not want to use this technology just because its an app but they just need to get past that!

BJ
AvatarImg

Bill J.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Realm logo

Realm

Very user friendly an customer support is top notch.

Reviewed 5 years ago
Pros

Ease of Use; Cust. Support; Not just a church office software, but a church community software. ; Best feature is the continual improvement of the software based on comments from users.

Cons

Connect App is unstable. The registration process too hard for some of our members. Software fails to recognize if user is already registered and results in duplicate users.

SS
AvatarImg

Steve S.

Religious Institutions, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Realm logo

Realm

Good value for your money

Reviewed a year ago
Pros

Love being able to use for many functions in our church

Cons

feels a little cumbersome with going back and forth to different sections

TC
AvatarImg

Teresa C.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Realm logo

Realm

ACS Products Featuring Realm

Reviewed a year ago
Pros

ACS products perform at the highest level. Realm has all the functionality and ease to ensure all staff are able to use the product. Realm combines all the functions of church administration into one online accessible product.

Cons

The messaging component with church members and staff is glitchy and some members don't receive the messages.

JS
AvatarImg

Jessica S.

Religious Institutions, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Realm logo

Realm

Realm is an innovative product with great capability, but the user experience is still poor at best.

Reviewed 5 years ago

Increases efficiency of church office staff.

Pros

The search features, both in searching for individuals and running custom queries. This enables us to save time when producing any kind of communication.

Cons

The end user (congregant) experience. For back-office staff Realm is a big help, but for our members it is a headache. For this reason, we have not yet released/used many of Realm's features like event registration, group messages, and the connect app. Congregants mainly use it for online giving only, and we still field lots of call and questions. The user must be very familiar with computer software programs in order to follow the logic of which buttons to click, etc. To a layperson, it's incredibly difficult. They really do need a giant red button screaming at them with what to do next.

DT
AvatarImg

David T.

Writing and Editing, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Realm logo

Realm

Incredibly Frustrating

Reviewed 3 years ago

Nearly every time I have to use it ends in frustration, unexpected results, lost time, asking someone for solutions, etc. And I have over 30 years I.T experience. This software needs to go back to the design room.

Pros

It's at least an attempt to unify the communication in a church environment.

Cons

Extremely difficult to navigate. Lots of missing functionality. Difficult to manage news feeds. Software sometimes sends out emails without notice or options when editing an item. One bug will even send the emails with old info prior to an edit. Documentation was almost useless. Extremely difficult to figure out how to get a task done. Something as simple as signing up for a small group is too buried for most users to locate, so everyone ends up contacting the group leader, asking to be signed up.

AvatarImg
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Amy S.

Verified reviewer

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Realm logo

Realm

Realm is a software I use when I volunteer with my church

Reviewed 5 years ago

The key benefits that I get is being about to create and communicate with GROUPS within our church. I can communicate with them easily and mark attendance for when the groups meet. I feel that I need to learn about all the features about Realm and that will take time. From the Check In feature to the Attendance tracker, I really need to spend a day to understand everything that Realm can do for me and my church.

Pros

Realm really is a great tool to assist our church ministry. I really enjoy the user experience in terms of being about to use Realm from my laptop, smartphone or tablet. It is very easy to send out mass emails to various church groups within our ministry like the book club, flower guild and youth events. The member profile piece is easy to use and customize. I can track church member contributions, family situation and what activities they are involved with at our church. The Small Group Activity area is VERY helpful because I can attach and track members of certain groups with our church and they can communicate within that group through Realm and no one will get emails that are not relevant to them.

Cons

No cons were added to this review

AB
AvatarImg

Alisha B.

Religious Institutions, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Realm logo

Realm

WE LOVE REALM!

Reviewed 4 years ago

We use this for everything... group messaging, pushing announcements, contributions, event calendar, church directory, etc

Pros

We use Realm for everything at our church – group messaging, pushing announcements, contributions, event calendar, church directory... the list goes on! It's pretty user-friendly, and customer service is alway super helpful. Our staff love it and our members rave about it!

Cons

Although the desktop site is great, the app needs some work. Also, it works better on Chrome than on Safari which is just weird.

MM
AvatarImg

Megan M.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Realm logo

Realm

Realm: An Excellent Church Management Software

Reviewed 3 years ago

We have solved our accounting issues by keeping them extremely organized.

Pros

The ability and ease of communicating to our church and the different ministry groups within our system.

Cons

There have been several glitches that have happened. Some of them took a few days to resolve.

RS
AvatarImg

Rebekah S.

Religious Institutions, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Realm logo

Realm

Very pleased with Realm

Reviewed a year ago

It has been wonderful.

Pros

How user-friendly it is and how everything for our church from finances to membership is under one umbrella.

Cons

It can move very slowly at times which can be very frustrating.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Nonprofit Organization Management, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Realm logo

Realm

Everything you need

Reviewed 3 years ago
Pros

I like all the information that you can enter about the many church members you have. There is a place to find out everything you would need to know about what they are involved in the church. The group features and pathways are so easy to work with.

Cons

I don't like how you can't easily copy and paste members of one group into a volunteer group and vice versa.

AF
AvatarImg

Amy F.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Realm logo

Realm

Church Management Made Easy!

Reviewed 4 years ago

We highly recommend Realm to other religious institutions. It makes church management easy!

Pros

The best thing about Realm is that it is user-friendly! Our congregants love that. Also, they are constantly changing and updating the software, so it is becoming more and more useful in day to day church business!

Cons

Sometimes an aspect hasn't been developed or developed fully, but we do know the developers are working on it.

DS
AvatarImg

David S.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Realm logo

Realm

Easy to use, accurate and versatile

Reviewed 5 years ago

Ease of use, accuracy, support

Pros

Versatility - easy to use and accurate, like that it's in the cloud and constantly being updated and current.

Cons

Not much. We are a Canadian church, and although the software is based in the USA, they have been very helpful in accommodating any Canadian issues.

TT
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Tim T.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Realm logo

Realm

Engagement/ministry portion of software only

Reviewed 3 years ago

While I am disappointed in its current messaging/ministry/engagement portion I cannot speak to the entire program. Since it is touted as a software that addresses all these church needs, I find it lacking on the ministry side. It seems more like this was added on rather than being an integral and integrated portion. My hope and expectation is that this capability will improve with time as the concept of a single system is very much needed.

Pros

The most favorable thing about this software is it intended as a single system for Church Management as well as ministry and group support. From the promotional videos it appears there is a very dynamic and interactive church management portion of the software to which I do not have access.

Cons

I can only comment on the ministry portion since I am not church staff and have no access to that portion. As an end user involved in leadership of several different ministries I was looking for this part of the program to be user friendly, attractive and engaging output, and easy to communicate and interact with group members. In its current format it does not support this type of need. It is...

KB
AvatarImg

Kirsten B.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Realm logo

Realm

A good product, but still lacking.

Reviewed 5 years ago
Pros

We use Realm for our communications within the church body. It's an easy tool to use and have accessible to many.

Cons

It is not as user friendly as many other social platforms. Especially considering the wide array of age groups using it.

PP
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Patricia P.

Religious Institutions, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Church Windows logo

Church Windows

Not very happy with the program

Reviewed 4 years ago

Fortunately, I only have to use the program on a rare occasion. So I can really only say that it needs to be brought into the 2010's usablity realm at the very least. It looks like and acts like the last update was in 2006

Pros

Phone support is prompt. They call back very quickly.

Cons

This is one of the most non-user friendly program I have ever had to use. It is difficult to navigate and to select what you need takes way longer than it should. I have used other church programs and hope we switch soon.

Vendor response

Wendy, We truly appreciate your feedback about Church Windows Software, thank you! Church Windows, like other programs, will generate errors from time to time, however, you should not be getting errors regularly. We encourage you to call Church Windows Support at 800-533-5227 for assistance in figuring out why you're having problems and getting errors. If you have a recent version of Church...