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Community-focused online church management system

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Realm Features

Features Summary

Functionality

4.1

/5

269

Total features

39

3 categories

Realm features

Accounting Integration
Accounts Payable
Accounts Receivable
Activity Tracking
Alerts/Notifications
Attendance Tracking
Bank Reconciliation
Budgeting/Forecasting

Common features of Church Management software

API
Accounting Integration
Activity Dashboard
Alerts/Notifications
Attendance Tracking
Built-in Accounting
Child Check-in
Communication Management

Screenshots

Contenders comparison

Functionality

4.1

/5

269

Price starts from

ic-pricetag

No pricing info

Total Features

39

Unique features

  • General Ledger

  • Fund Accounting

  • Accounts Payable

  • Built-in Accounting

Functionality

4.5

/5

2K

Price starts from

399

One-time payment

Total Features

64

Features in Common

5

Unique features

  • Real-Time Data

  • Video Support

  • Template Management

  • Real-time Broadcasting

Functionality

4.5

/5

1.1K

Price starts from

0

Per month

Total Features

76

Features in Common

27

Unique features

  • Summary Reports

  • SMS Messaging

  • Template Management

  • Reminders

Common Realm comparisons

Reviewers who mentioned features said:

JP
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Joy P.

Religious Institutions, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Realm Software

Reviewed 4 years ago

I have had a positive experience with Realm. I have not had any questions that couldn't be answered or any tasks that could not be accomplished.

Pros

The software is extremely easy to use. I appreciate the Realm help center and Ministry Smart training platform. The software was easy to implement and to train others to use. Switching to Realm went smooth; I had no issues developing my chart of accounts, producing financials, recording a pledge campaign and pledges. Our membership data base stays up to date with the access our members have to the software. Our directory is never out of date.

Cons

I have not found any missing features. The software was easy to impliment.

JH
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Jason H.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Pretty good

Reviewed 3 years ago

Overall, we'd like the reporting to be more robust and user-friendly, dashboards to be more responsive, and communication and app performance to improve.

Pros

Realm is a great choice if you are already integrated into the ACS universe but need to upgrade. It is simple to use and the transition is straightforward if you're moving away from PeopleSuite. Online giving is easy to set up and the fees are competitive.

Cons

The communication features are not good. The outward-facing app, Ream Connect, lacks functionality that would make it seamless, compared to competitors.

JG
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Judy G.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool for church

Reviewed 3 years ago

It’s great and so much easier than other systems we’ve used. Intuitive and responsive.

Pros

It’s easy to use and learn. Love the interface with our website for payment processing.

Cons

Difficult to get parishioners to use online although online payments have been better since COVID. Can’t always find or create reports.

AS
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Amjad S.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good option for Church management and Community building

Reviewed 5 years ago

It has been a good experience so far. Helped us manage the church much better than before.

Pros

One window church management tool that brings all aspects of church life together -- well almost all.

Cons

Sometimes confusing for users when it comes to privacy management and notifications.

DB
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Deborah B.

Religious Institutions, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Enjoying using Realm

Reviewed 5 years ago

Our admin staff is really enjoying using Realm. We're always excited when we discover something new. Makes our jobs easier, better, and more interesting. We are looking forward to launching Realm Connect to our entire church.

Pros

Easy to use Ability to add notes to profiles Excellent reports capabilities Pathways!! Groups functionality Communication capabilities

Cons

Don't like that so many things come up on my tasks for pathways in particular. If I am a step leader it comes up on my tasks even if I'm not responsible for that step.

KL
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Kathy L.

Religious Institutions, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Realm Is Great

Reviewed 5 years ago

People are less likely to fall through the cracks when put on a pathway. Follow up is handled better and more likely to happen.

Pros

Being able to look up contact information of our attenders on my phone when I'm away from the office.

Cons

When a something is listed on my and a co-worker's task list and the co-worker completes the task, it is still listed on my task list. I have to check with her to make sure she did it before I can take it off of my task list.

JB
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Jenn B.

Religious Institutions, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Congregational Care Tool

Reviewed 7 years ago

Realm is the key tool to care for our congregation in intentional ways.

Pros

First we love that all of our systems are now in one place. Moving from running ACS OnDemand, AccessACS, and The City to just using Realm has created efficiency. Realm has allowed better care of our large congregation and opportunities for closing the back door. That's what we like most. With nearly 4,000 attenders on a weekend, knowing when people are disconnecting is difficult. With easy attendance...

Cons

Communication via Realm needs some minor improvements. The ability to share a message with multiple groups is missing at present. The option to reply to an email notification and have the message go back to the original thread in Realm is missing. Those two improvements would make a big difference in communication, as well as the ability to "feature" a post within a group to make it stay at the...

YM
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Yvonne M.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Realm, it's all you need!

Reviewed 3 years ago

Keeping track of our members and finances in one place, anytime and where is a blessing. Realm allows us to stay connected and during this pandemic we have realized how valuable this software is. I use this product everyday, to enter information or just to make a phone call to a member through the app and most of all to check the news feed and comments from our members. So in short a great feature has been checking in our members for Sunday Service to contact trace has been a breeze.

Pros

This software is so useful no matter where you are, in the office, at home or even on vacation. Staying connected is a breeze getting work done or just to keep up with the church news feed, checking the events calendar and so much more. As a leader running reports and entering information can be done from anywhere. I highly recommend Realm.

Cons

We transferred from ACS OnDemand to Realm and it's been only an improvement. I have not started using the Serving feature just different groups. All are needs are accomplished so far. So I honestly can say I don't have any dislikes except one report we ran in OnDemand is not the same in Realm (Account Inquiry Detail (Filtered).

LT
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Lindsey T.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Realm is very user friendly and the customer service representatives are very helpful.

Reviewed 7 years ago
Pros

We have had Realm for 3 years and seen the software improve a lot over that time. I am very impressed at their constant ingenuity to continue developing the product to meet customer needs. We love the check-in platform which is extremely simple to use.. even better now with customizable badges! We have met with the Realm team several times regarding various new program updates. The team would show us a sample of a new concept and ask for our feedback. It was fun to be a part of new innovation and it was especially exciting when we saw our suggestions implemented in the software.

Cons

Realm does not interact with our Planning Center Services account or our Resources calendar. Because of this, we have to duplicate information and ultimately manage 2 databases of people (PCO and Realm). This hasn't been a major issue but it would be nice if profiles that were updated in Realm would be automatically updated in PCO. Also, our small group leaders have found the mobile app to be limited in its functionality. Understandably, the app has less features than the web version but it would be really nice if, for example, a small group leader could add a new guest from the mobile app.

KG
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Kristi G.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Realm Software is Solid and Ever Evolving

Reviewed 3 years ago

Our experience with Realm has been overall excellent. And if you are a church joining ACS for the first time, you will find Realm's people database and Realm Accounting to be a full-featured option.

Pros

This software replaced ACS People Suite for our church and allows us to access information from the cloud. Pastors can look up addresses and even navigate to the member's house by clicking on the map in their record. Teachers can enter attendance while sitting in their Sunday school class. Groups can text and email each other within their groups. It is very robust software. They are constantly adding new features and are very responsive to suggestions from customers.

Cons

In the beginning, it was difficult to use as it didn't integrate with ACS On Demand Financial Suite. But they added the ability to import giving information into ACS Financial Suite, which was a big help. We haven't moved to Realm Accounting as of yet, as there are some features of Financial Suite that we use, which aren't available in Realm Accounting at this time.

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Sherri J.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love this product!

Reviewed 6 years ago

It's a really robust software. The customer support is amazing. And their help file is one of the best I've seen of any software anywhere!

Pros

We have been using Realm as our church management software since 2016. We were upgrading from a really old software system that we'd been using since the 90s or before. Realm walked us through the transfer which was very involved. And I think our transfer took longer than usual but they held our hands through the process. But since we've been up and running, it's been smooth sailing. They're constantly updating the software. I haven't had any problems with it. We haven't rolled out the member portion of the software yet. We have an older congregation and getting every logged in would be a challenge. As a small (under 100 members) Church, Realm has more than met our needs. I believe it's a software we can easily grow with for years to come.

Cons

We opted to handle the personalization of the software ourselves. Well...that hasn't happened. With running a church and everyone wearing multiple hats, we just haven't had time. So, I know we're not getting all the value from the software that we could. That's not Realm's fault. If I remember correctly, it was a cost thing that caused us to do it ourselves. Perhaps Realm needs a customization price for small churches like ours.

MC
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Miriam C.

Nonprofit Organization Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Realm is Great!

Reviewed 4 years ago

We have been able to run much better reports for our Executive Committees and we absolutely love the dashboard feature!

Pros

I like that Realm is very user friendly. Also, if there is a problem I cannot solve, the helpdesk is super easy to contact, right from the app, and they are always very knowledgeable and helpful.

Cons

There may be a couple of features that would be helpful to add, i.e. being able to run a report from the pending page of online batches to see what was given on Sunday during the worship service, but nothing major. I haven't found any difficult aspects in using Realm. They have a great help section and videos to show you how to perform certain tasks. The integration for membership was outstanding, because Realm was able to pull our membership in from our previous software. The accounting side was a major task because we had to do it ourselves, but we're working with it and are satisfied.

GJ
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Gavin J.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An excellent tool to keep information and coordinate topics and events with your church

Reviewed 6 years ago

I love being able to keep our members together on one place, look them up, and send them messages. It's easy to keep everything going on at the church together. I use it for events, for pathways, and to send messages to people. I was in charge of children's ministry until recently and the check-in was great!

Pros

- Messages and Topics are available as push notifications from the app - Huge improvements from it's predecessor program, The City - For larger churches, easy searches focusing on specific members or parameters - Giving to a church is easy - The Kids Check-In is initiative and easy to pick up for parents - Easy to create events that require registration and payment

Cons

- There is a learning curve for the average user - There is a time lag between messages sent via laptop/desktop and the app - The larger the church, and the more you use Realm, you will need to dedicate a significant amount of time to the software to keep it humming.

DM
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Dee M.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Realm

Reviewed 4 years ago

Communication in our congregation has increased from volunteers, classes, leadership. Information is easier to get out to all of the congregation.

Pros

The software is set up to be member driven and not staff driven. You can add participates and they can then have access to functionality of the group.

Cons

The release of new features is sometime premature before they have worked the problems out. They are not good about getting back to you once they have something working properly.

MG
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Mari G.

Religious Institutions, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Poor

Reviewed 4 years ago
Pros

To be all honest the only feature I like about this software is that multiple users can be logged in at once and users with a login can see the same info another person can see.

Cons

I don't think there's anything I like with this software. I get errors all the time and then I continually have to contact support.

JD
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Jason D.

Religious Institutions, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Realm makes managing church finance and events easy!

Reviewed 3 months ago

Realm helps us accomplish many of the basic tasks of running our office from a financial and people management perspective.

Pros

The best qualities of Realm allow us to easily track donor gifts and create registration events to which congregation members can RSVP and pay.

Cons

There are occasionally things that are not intuitive and require a call into Realm/ACS for help. The help line does almost always get us a quick answer and help us with our concerns.

CS
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Carol S.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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too little for too much money

Reviewed 3 years ago

See above. It is too expensive for what you get. It's difficult for our members to understand so they don't use it.

Pros

We already have it and can more or less work with it.

Cons

the pricing is way out of line for what you get. Other church management softwares include texting with not extra cost, and cost about $60 less a month. There are so many things that should be integrated but aren't. A very big disappointment.

MF
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Misty F.

Religious Institutions, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Software for Church Membership

Reviewed 5 years ago

Switched from using a membership database software that we had been using for many years. The improved ease and functionality we found once we switched to Realm was a breath of fresh air!!

Pros

Entering and editing member information was very easy and user friendly. Entering contributions could be fully automated with the right equipment (i.e., check scanner, etc.)

Cons

It can be a bit difficult to download reports at times. Additionally, the company is constantly updating the software. This is great because it's always being improved....but sometimes things will get moved around or will change in appearance, so it can take a few days to get used to the changes and find everything again.

BF
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Bruce F.

Civic & Social Organization, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CRM system for churches

Reviewed 3 months ago

Realm is an excellent CRM system for churches and has the added benefit of offering (for additional cost) an integrated accounting system. Customer support hours and level of services are just fine. It takes a while for staff to catch on to its power and Excel skills for a few staff are critical for custom reporting. Cost is very reasonable considering its power and customer service support.

Pros

Realm is a very well constructed CRM system for churches, not surprising consindering how long ACST (maker of Realm) has been in business. It has an integrated donations system. You can buy (which we did) the integrated accounting module, thus eliminating the need to double post donation summary information. Customer support is excellent. Customers get to suggest and vote on enhancements.

Cons

Conversion to Realm should have been easier. I'd like to be able to construct queries like in any database system using parentheses to bracket query logic. It is overkill for many small (under 100 Average Sunday Attendance) churches in my opinion.

KJ
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Kelly J.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Realm is easy to use and has data at my fingertips!

Reviewed 3 months ago

Great support and prompt help. Tons of resources to learn more online. I love having one place to go for everything - check-in, member data-base, directory, giving, registration/events, etc.

Pros

Ease of use. I can add, edit, unactivate, or even delete profiles in seconds. Online giving is the best! Having used other providers, the ability to create separate giving page links, funds, text giving is far superior to any other product I have tried. Plus, it all pulls over into reports got me to look at YTD data in a moment.

Cons

Integration of Pathways. We still struggle with utilizing this tool as it seems cumbersome. And when an event is created in a group, it can't be shared outside that group. I would love group events to show up in "Registrations" with a way to hide repeating events or have repeating events show up as just 1 event with the next one shown. I also would appreciate the ability to delete profiles that gave 7+ years ago. We have no need to keep them. Wish there was a service planning option so we didn't need to use Planning Center anymore!

LH
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LaShun H.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Realm is Great!

Reviewed 3 years ago

Our overall experience with Realm has been great, we truly enjoy using this product; our senior members love using the Realm app for their giving and enjoy the accounting module.

Pros

Our church transitioned to Realm July 2018, one of the initial reasons we switched was because of the people side, the ability for our congregants to create and manage profiles, as well as, the ability to give and see/manage their giving, the ability to view and print their own statements. We also appreciated other features such as check-in and pathways. The accounting module made the entire process so much easier the placement of the modules and ease of use, the ability to track giving using the dashboard as well as attendance and membership. The transition was easy we discussed the modules we needed and what information to transition and the representatives did everything else. It was a very seamless transition.

Cons

Currently, there is not a lot that is disliked about this product, but there is always room for improvement, there are some additional features I would love to see in the accounting module that allows for even more ease of use. I have submitted those ideas and so far one of them has happened and they are working on the other.

DS
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Dave S.

Religious Institutions, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A decent web-based database

Reviewed 4 years ago

The customer service has been good, and their demo was reasonably well done, though their app crashed for their employee multiple times. I asked some tough questions about features that they said they were still building, and they admitted that they really couldn't compete with planning center in terms of a service planning module, but other things seem pretty good. My preference would have been Planning...

Pros

Because we were previously on ACS, it was easy to import previous data. The online interface is much friendlier than the old version, and it generally has good features and capabilities, but as with any database/CRM, it's all in how you set it up and implement use. Overall, it's a solid choice.

Cons

Being a Planning Center Services user who's dabbled in other Planning Center products, I prefer the integration and user interface of planning center. Overall Realm feels more PC than Mac - sturdy, but not as pretty and at times a bit frustrating with the number of clicks you need to do to get to where you want to go. It's functional, but it feels like it'll take longer for people to learn how to set things up and do things properly, which will impede good rollout and ultimately depth of functionality because of that.

AN
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Andrew N.

Religious Institutions, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Church Membership Projects and Sacraments

Reviewed 4 years ago

I work on our membership records, groups, the Realm app, events, registrations, classes, and even meals. I able to schedule all of these in Realm and push them out to a congregation of over 4,000 with relative ease. As a communications tool for a large congregation, Realm is our software of choice.

Pros

I like that, when used properly, Realm allows us to create profiles and provide a 360-degree story of a member's engagement with our church. Births, baptisms, marriages, deaths are dome of the events that we need to tell a member's story. Using the attachment feature allows us to attach all letters, documents, certificates, an communications that allow us to tell these stories. Realm allows us the...

Cons

There is an occasional hiccup where we receive error messages, such as "504 Gateway Timeout" or "Internal Error." These are usually easily resolved when we contact the service center.

WB
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William B.

Religious Institutions, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Realm is a good church database

Reviewed 5 years ago

Overall Realm is a good a product. It was first rolled out to small churches and it shows that. It seems that the programmers and decision makers still look at the small churches instead of larger churches when adding features.

Pros

It is a communication tool as well as a database. They keep improving Realm. Ease of finding duplicate entries. Customer support is the best in the industry.

Cons

There are many features that larger churches need to use the software the best and Realm does not seem to be in any hurry to provide those features. They make larger churches figure out work arounds which is never good. Difficult to get the needed reports for our auditor each year. Contributions is not done by the best practices for debits and credits. They line through entries when a charge back is made at the bank instead doing a debit, which shows a money trail for audit purposes.

JJ
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Judy J.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Realm - Excellent Church Software

Reviewed 5 years ago

Realm has facilitated communication in the church and is extremely versatile given its use on a computer or mobile device. By enabling parishioners to directly engage with each other, with their own profile and church groups they are in - it not only provides the staff with a powerful software tool, but enables the entire church to engage and connect. This is probably the greatest strength of Realm: its function as a staff tool (database management and financial accounting) as well as ability to create engagement, connection and community within the parish. All in one place.

Pros

Realm is exceptionally easy to learn and use - and it's relevant to how a church operates its ministries as well as how a church manages its finances and its people database. Developers solicit input from users for program enhancements and continue to release new functionality that just makes the software better and better. Both the database management component (how we manage the people in our church) as well as the financial accounting component are exceptional. The bonus is how the functionality also supports how we operate our ministries (managing volunteers, coordinating education opportunities, communication and engagement)

Cons

Not sure I've found anything I don't like. At this point, Realm continues to amaze me.