Realm Reviews - Page 5

I like the increased opportunities to privately post and talk with people on a closed social network of other believers. This is way more effective than email, text messaging, and website management. It also gives us an opportunity to facilitate real discussions, prayer concerns, announcements, etc. without advertising to those outside of the church.

Sometimes the software is a bit glitchy on iOS devices and android devices. There is also no way to copy and paste onto the mobile software. That's a big drawback.

With the app and the fact that it is cloud based, you can access/work from anywhere. Also, members can update their own information. We use the online giving, and it will automatically post contributions to the members statement.

The fact that when you change a members information on the admin side and it does not reflect that change on the accounting side.

The ease of use on the backend as well as the modern platform feel for the users.

Occasionally I have had issues with pasting a Vimeo link in and instead of embedding the video (like it typically does), it just has the link instead. Might be an issue on Macs, since we haven't had that problem on any PCs.

Two features stand out in their ease of use and helpfulness in tracking and identifying Parishioners. First, the search feature, and second, the reporting feature. This reveals how all of the information we are entering into the system works for our different groups - from event attendee tracking, or sending a year end tax statement.

The one problem with this software was the download of information from our prior software program, which was awkward. This resulted in certain information being populated in inaccurate fields in Realm.

The ease of learning it and the help files. The support is good too.

Well it has so many features, you can get overwhelmed if you try to use them all.

Ease of use. It is very simple for our members to go to realm and get contact info for other members. Realm has also made it easy for our treasurer to track financial giving. Realm has made online giving very simple as well. Before, we were on the fence on whether to go that route or not. But with Realm, that decision was easy. We've been using that feature for a year now, and have not regretted it one bit.

When we signed up with realm (several years ago now) they told us that a mass-texting feature was on the way. This was one of the things which caused us to go with realm over other options. However this feature is still not available. Hopefully it is still in the works??

It can be accessed from any device. The members of our congregation are learning to communicate with one another and are finding value.

This is hard to say. Our biggest complaint is being able to turn off the email notifications. I have sent out instructions and hope that these will catch on.

The interface is is easy to use and understand. Sometimes it's almost too easy! It helps us tracking engagement of our membership and check in with those folks we haven't seen in a bit. The security features for Children's check-in give our parents peace of mind.

From a stewardship standpoint it would be nice if the querying function had some more robust reporting options. We don't use the matching Accounting software so importing in to a different ACS product is challenging.

is very user friendly-coming from a non tech person. works well with our needs.

sometimes take a while to get some things changed-like we have an idea about what we want and it take the tech people a while to get it implemented.

The directory is helpful, and the customer support is good. My favorite part about Realm is the annual conference.

The programming is done in such a way that the software is not very user-friendly.

I like having the ACS support staff to help when I have questions. Groups are good to have when I need to send a message to all members of a group.

Realm is not very report friendly. I am accustomed to querying on any field with People but Realm doesn't react well to multiple field queries. The financial (contributions) portion is based on "gift date" rather than "deposit date" which most general ledgers use "deposit date" as the basis for all reports.

We started out with ACS many years ago. I like all that Realm has to offer.

I have had no cons about this program. Enjoyed it from the beginning.

Realm is generally intuitive and easy to use. We are pleased to see the new features rolling out this year and the roadmap planned for 2019.

As a new product, it still needs more granularity in reporting capability. Need to be able to search all data fields and do mass changes on additional data fields, such as Family Position once children age out.

User friendly and easy to find what I'm looking for. Reports are easy to understand. Easy to find what I am looking for.

It does not have Payroll which have us to work out of another software for that purpose. When calling Realm it does take a bit long for someone to answer the phone, i understand you are helping other people situations as well and i thank you for helping me every time i call.

* Accounting and people data in one * Report building * Event registration * Charts, graphs and info queries * Accounting inquiries

*Software errors *Doesn't store data *Not always user friendly *No email trail *Can't enter a gift for a year prior

Profiles, Contributions and accounting easy to use custom reports easy to create on profile side

reporting features for accounting limited difficult to set up events such as VBS hard to get congregation to create accounts

I have always loved how easy it is to use & figure out. In the 7 years I've used, I've loved the integration with other apps/companies.

Might be getting to be too much. There is a lot of new stuff and I'm just one person. I can't get to it all.

The Customer Service. They are the best of anyone I deal with. They have never sounded put off by helping us. They know the product well enough to have never had to "put me through to another dept." where we all know usually means disconnection.

No cons were added to this review

Intuitive. A step up from the City in features. Easy to use. Solid offering for the price but it does not function well on the web.

Several critical errors. The website version of Realm is divided into two platforms: backend admin and community. Backend stays persistent and responsive even when you navigate away or do not use it for a while. The Community side dies if you move away and takes minutes, if ever, to load pages upon your return. You will notice this on Messages and Events (Community side) but not on Groups and Giving...

Read more

User friendly for age groups. Allows membership and visitors to remain in contact at moments notice.

Lack of Social media integration. I would love to the ability to stream directly from the platform

The ability and ease of communicating to our church and the different ministry groups within our system.

There have been several glitches that have happened. Some of them took a few days to resolve.

Created for churches with their special needs - like 'giving' instead of invoices. I used Quick Books before and even though it was the non-profit version, it was hard to use and statements were very much disliked by parishioners.

That I didn't find it sooner! There really is nothing I dislike. Even the ability to suggest enhancements is terrific.

It is very easy to use. It is very functional and I need to learn how to use it to its​ fullest potential.

It would be nice if there was some sort of texting feature built into it. Also, I would love to have automated/scheduled emails as well.