Salsa Engage Features

Salsa Engage

Cloud-based fundraising & supporter engagement solution

3.85/5 (93 reviews)

Salsa Engage Feature Summary

  • Email marketing
  • Donor targeting
  • Drag-and-drop email designer
  • Custom email layouts
  • A/B testing
  • Built-in spam checker
  • Message previews
  • Social media integration
  • Content scheduling
  • Direct mail
  • Custom fields
  • Automated emails
  • Event-triggered emails
  • Online donation forms
  • Gift receipts & acknowledgements
  • Event registration
  • RSVP list management
  • Task tracking
  • Membership management
  • Donor cultivation
  • Reporting & analytics
  • Pre-built & custom reports
  • Donation tracking
  • Online donation
  • Payment processing
  • Recurring donations

Competitor Feature Comparison

A/B Testing
Ad hoc Reporting
Attendance Management
Custom Fields
Custom Forms
Customizable Branding
Customizable Reporting
Data Import/Export
Drag & Drop Interface
Drip Marketing
Email Invitations & Reminders
Recurring Billing
Recurring Tasks
Registration Management
Reporting & Statistics
Social Media Integration
Spam Blocker
Task Tracking
Website Integration
Widgets
Visit WebsiteCompare App
A/B Testing
Ad hoc Reporting
Attendance Management
Custom Fields
Custom Forms
Customizable Branding
Customizable Reporting
Data Import/Export
Drag & Drop Interface
Drip Marketing
Email Invitations & Reminders
Recurring Billing
Recurring Tasks
Registration Management
Reporting & Statistics
Social Media Integration
Spam Blocker
Task Tracking
Website Integration
Widgets
Visit WebsiteCompare App
A/B Testing
Ad hoc Reporting
Attendance Management
Custom Fields
Custom Forms
Customizable Branding
Customizable Reporting
Data Import/Export
Drag & Drop Interface
Drip Marketing
Email Invitations & Reminders
Recurring Billing
Recurring Tasks
Registration Management
Reporting & Statistics
Social Media Integration
Spam Blocker
Task Tracking
Website Integration
Widgets
Visit WebsiteCompare App

Salsa Engage Feature Reviews

25 reviewers had the following to say about Salsa Engage's features:

Derek Belisle

Great Value and Functionality

2018-05-23

I would recommend this solution over the other available nonprofit management enterprise solutions on the market.

Pros

The CRM, formerly DonorPro, includes robust reporting and tracking for all your needs from donation tracking to notes to event management, volunteer management and membership management.

Cons

There have been some growing pains that have been mostly worked out in the transition to convert DonorPro into the Salsa platform. Communication between the CRM and the marketing software is still not entirely fluid, but it gets the job done effectively after you fully understand the system from training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sarah Rosemeyer

Salsa is da bomb!

2015-06-29

Pros

Not only is this an effective tool for outreach and data management, but the support you get is amazing!

Cons

Sometimes some of the reports can be a challenge to create.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Salsa Engage

Make sure you are getting the best support possible...Salsa may not be the most inexpensive option, but I can tell you that when I am having issues, it sure is great to have such great folks to help me out!

Source: Software Advice
Helpful?   Yes   No
Read more
Adrienne .

Business Manager

2018-11-30

Salsa Engage allows a small nonprofit to afford customized event forms.

Pros

Allows us to customize online forms for fundraising events at an affordable price.

Cons

I do not like the fact that the donation information flows into the system without any way to approve it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Beth Comeau

User friendly effective tool

2018-05-21

We use Salsa for advocacy actions, events, P2P fundraising, and donations and I feel like it is a very comprehensive tool to take care of all of those pieces of our work.

Pros

Easy to use for the staff person as well as for the end user Social share feature works well Customer service support is good Great insights and reports

Cons

Isn't easily compatible with our offline database Takes a while to update incorrect House and Senate district information when it's incorrect for constituents

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Shauna Soom

Salsa Engage improved our event management and communication

2018-06-08

Pros

The event software allowed our small arts organization the ability to have online ticketing for events, which saved tons of staff time because they no longer need to take phone reservations.

Cons

Our supporters like being able to access event registrations when it is convenient for them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ken Hook

We converted from another CRM to Salsa in May 2017. We are very satisfied with the move.

2017-08-16

Accurate data and ease of creating reports.

Pros

The software is easy to use and creating reports is very intuitive.

Cons

We find we cannot format the material as easy as some other email vendors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Cartee

New Features for Salsa Clients

2018-07-24

Pros

The ease of programming registration forms, the flexibility of many design options, flawless integration with payment gateways

Cons

Still a few bugs that need to be worked out, but with an intelligent and responsive support team available, I know all my issues will be resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Colin Browne

Kludged-together, advocacy-oriented CRM with weak reporting tools

2015-06-29

Pros

Advocacy tools, while cumbersome and inelegant, are robust.

Cons

Reporting tool lacks basic grouping, sorting and summing functionality, and export options are limited.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

2/10

Recommendations to others considering Salsa Engage

Would consider as an advocacy add-on to another database, but do not recommend for use as a database-of-record, full featured CRM, or fundraising database.

Source: Software Advice
Helpful?   Yes   No
Read more
Emily Zeis

Salsa for Non-Profits

2019-10-31

Salsa is good for general tracking of activities, donors, etc.

Pros

Salsa was good for making secure notes about participants/donors and tracking relationships and touches with the participant/donor.

Cons

I think this feature could be updated and your customers would be a lot more pleased.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Salsa Labs


Emily - Thank you for your review. It looks like it has been a couple of years since you have seen our software. We'd love to show you what we can do now! Please let us know if you are interested.

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Tony Bell

Salsa Labs Giving for Today

2015-02-25

Pros

Ease of use. Selection, feedback, monitoring and troubleshooting.

Cons

Limited access to java scripts and third party users.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Salsa Engage

Research if your organization should limit itself to one a political advocacy platform.

Source: Software Advice
Helpful?   Yes   No
Read more
Geraldine Cabral

Great platform

2020-06-17

Very happy we chose to use Salsa Engage as our database. Our team finds it very user-friendly.

Pros

We are very happy with the ease of using this platform.

Cons

The reporting function is always a struggle for us.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Salsa Labs


Geraldine - Thank you very much for taking the time to post a review!

Read more
Erin Shehane

Salsa - flexible, multifaceted and great support team

2015-06-30

Pros

One really useful feature in Salsa is its ability to seemingly integrate into our webpage for advocacy actions, so folks can visit our page and take action without feeling like they're getting shuttled somewhere else where their contact information/identity may feel less secure.

Cons

This may speak more to my lack of design code knowledge than of Salsa Software, but I feel like my final html email products aren't as shiny as some I've produced in html email specific software.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering Salsa Engage

I am not sure if there is access before you sign up with Salsa, but it has been very helpful to me to watch the videos and use Salsa Commons. I've learned so much of what Salsa has to offer from the videos and discussion boards in Salsa Commons. Not only have I gained a better understanding of how to use the software, but I have also gleaned a lot of tips and and outreach and advocacy ideas. Often I've found it hard to know the right questions to ask when looking for software like this, and seeing how others are using the software and maybe issues they encounter helps me to frame how Salsa can work for our database, outreach and advocacy going forward.

Source: Software Advice
Helpful?   Yes   No
Read more
Zane Stehling

OLOW Review

2015-06-29

Pros

Email, online donations, events, supporter tracking all in one system.

Cons

The design of donation pages could be better.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering Salsa Engage

Look at all your options and make sure that all the services provided meet your needs.

Source: Software Advice
Helpful?   Yes   No
Read more
Jamie Goodman

Gets the job done

2015-06-30

Pros

Their query and reporting tools are very robust and allow for detailed tracking of supporter actions.

Cons

It would be nice if their developers were a little more receptive to working on customizations and improvements (as one-off projects outside of the monthly fee schedule).

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Salsa Engage

Under the hood, this tool is very robust and will serve almost all of the major needs of an advocacy organization. If you are a small operation with no web designer looking for out-of-the-box modern design, however, this may not be the tool for you. But if you have your own IT or web folks who like to tinker, this is a veritable playground.

Source: Software Advice
Helpful?   Yes   No
Read more
Kathy Sakahara

Great data base, iffy editor

2015-06-30

Pros

The number of fields is great.

Cons

I would like to see more information easily exportable from a query, specifically state districts and ideally groups.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering Salsa Engage

You will need someone who knows html to set up templates and to help occasionally.

Source: Software Advice
Helpful?   Yes   No
Read more
Dawn Serra

A good email and targeted letter solution

2018-06-11

Pros

The ability to create form letters and send them via email was much needed for our organization. Customer service is very helpful.

Cons

Salsa seems a little slow in adopting the latest features and some of the design elements could be more customizable.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sarah Starling

Easy to use!

2019-12-05

Overall, I have found it very easy to make four different websites for four different purposes.

Pros

The templates they provide are a great starting point and very easy to customize to meet your organization's needs.

Cons

I disliked the reports on the back-end.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Salsa Labs


Thank you very much for the review! We work hard to make sure that our tools are easy to use, and are happy to hear that you have had a good experience. Thank you, especially, for your comments about our reporting. Input like this is incredibly valuable as we make decisions about product changes and updates.

Read more
Karen Shannon

So glad we switched!

2018-11-20

And if you use Salsa CRM, it integrates so beautifully, you'll be glad you make this move.

Pros

Engage seamlessly integrates with the CRM which greatly simplifies data management.

Cons

Plan for this if you are a making ANY database change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ziggy Jeffery

Mostly happy, but with some concerns.

2015-07-06

Pros

As a full service product Salsa is an easier to use alternative to Salesforce (I used Salesforce for several years).

Cons

I encourage Salsa staff to sign up for a Mail Chimp demo and looks at how easy it is to create templates, on the fly, with no need to manipulate or import code. This applies to the donation page templates as well.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

8/10

Recommendations to others considering Salsa Engage

Your choices are limited if you are looking for a full package service - Salsa does the trick but it requires patience and commitment.

Source: Software Advice
Helpful?   Yes   No
Read more
Ken Mowad

Salsa Engage

2018-11-30

They helped me create some incredible reports, these reports that make my job easier.

Pros

I find Salsa Engage is very easy to use and very easy to maneuver around.

Cons

I personally don't like trying out new software, I usually don't like the change. I didn't like the look the first time I used it, but that changed once I starting using it. Worth the price for sure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kalyn Hoffman

External communications and donor interactions made easy!

2019-03-01

Pros

Salsa Engage is the external communications portion of Salsa softwares and allows you to write and send mass emails, create donations pages, event pages, peer to peer fundraisings.

Cons

It took quite a bit of training for our users to understand the concept and the design options for these pages are much more limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Chemicals company, 11-50 employees)

Great external communications platform!

2018-06-22

Pros

Salsa engage is the external marketing and communications product that offers great drag and drop designs for email blasts and event pages alike.

Cons

The integration of events to its online CRM software is a bit messy and confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Stephanie Frank

Office Manager uses multiple salsa tools

2015-06-29

Pros

eblasts are easy, donation pages are seemlessly integrated with our website

Cons

getting donation reports in the format I would like is difficult

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering Salsa Engage

make sure it meets your needs, be sure to check out all the tools available--can give you new ideas on how to reach out

Source: Software Advice
Helpful?   Yes   No
Read more
Keith Swartzendruber

Comprehensive Tool that is not user friendly

2016-10-17

First, the interface for creating emails and webpages is glitchy and inconsistent.

Pros

Large number of tools, powerful query and reporting capacity

Cons

Glitchy, poor spam reputation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Grace Bennett

Hard(ish) to learn, but great functionality

2019-02-07

Our nonprofit uses Salsa Engage for grassroots advocacy, fundraising, communications, and event planning.

Pros

This allows us to collect tangible data about how many people called, emailed, or mailed their representatives.

Cons

Setting up Salsa Engage and CRM took FOREVER! I didn't have a whole lot of time set aside to set it up, but even if I had, I expect it took at least 20 hours. Now that it's set up and I've completed the online training, I still find hidden issues with just about everything it does. The good news is customer support is always able to explain exactly what I need to do to fix it. I know eventually, I'll have worked through all the issues and will just know better.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more