Salsa Engage Features List

Salsa Engage

Cloud-based fundraising & supporter engagement solution

3.72/5 (74 reviews)

Salsa Engage Feature Summary

  • Email marketing
  • Donor targeting
  • Drag-and-drop email designer
  • Custom email layouts
  • A/B testing
  • Built-in spam checker
  • Message previews
  • Social media integration
  • Content scheduling
  • Direct mail
  • Custom fields
  • Automated emails
  • Event-triggered emails
  • Online donation forms
  • Gift receipts & acknowledgements
  • Event registration
  • RSVP list management
  • Task tracking
  • Membership management
  • Donor cultivation
  • Reporting & analytics
  • Pre-built & custom reports
  • Donation tracking
  • Online donation
  • Payment processing
  • Recurring donations

Nonprofit Feature Comparison

Most popular features of all Nonprofit apps

API (24 other apps)
Access Control (25 other apps)
Activity Dashboard (32 other apps)
Activity Tracking (20 other apps)
Attendance Management (34 other apps)
Automatic Reminders (25 other apps)
Communication Management (22 other apps)
Contact Database (34 other apps)
Credit Card Processing (31 other apps)
Custom Fields (32 other apps)
Customizable Branding (24 other apps)
Customizable Reporting (30 other apps)
Data Import/Export (33 other apps)
Electronic Payments (33 other apps)
Email Integration (24 other apps)
Mobile Integration (26 other apps)
Receipt Management (21 other apps)
Recurring Billing (22 other apps)
Reporting & Statistics (29 other apps)
Third Party Integration (23 other apps)

Competitor Feature Comparison

Salsa Engage Feature Reviews

25 reviewers had the following to say about Salsa Engage's features:

Sarah Rosemeyer

Salsa is da bomb!

2015-06-29

Pros

Not only is this an effective tool for outreach and data management, but the support you get is amazing!

Cons

Sometimes some of the reports can be a challenge to create.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Salsa Engage

Make sure you are getting the best support possible...Salsa may not be the most inexpensive option, but I can tell you that when I am having issues, it sure is great to have such great folks to help me out!

Source: Software Advice
Helpful?   Yes   No
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Derek Belisle

Great Value and Functionality

2018-05-23

I would recommend this solution over the other available nonprofit management enterprise solutions on the market.

Pros

The CRM, formerly DonorPro, includes robust reporting and tracking for all your needs from donation tracking to notes to event management, volunteer management and membership management.

Cons

There have been some growing pains that have been mostly worked out in the transition to convert DonorPro into the Salsa platform. Communication between the CRM and the marketing software is still not entirely fluid, but it gets the job done effectively after you fully understand the system from training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ken Hook

We converted from another CRM to Salsa in May 2017. We are very satisfied with the move.

2017-08-16

Accurate data and ease of creating reports.

Pros

The software is easy to use and creating reports is very intuitive.

Cons

Creating email newsletters in Engage is not the easiest.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Tony Bell

Salsa Labs Giving for Today

2015-02-25

Pros

Ease of use. Selection, feedback, monitoring and troubleshooting.

Cons

Limited access to java scripts and third party users.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Salsa Engage

Research if your organization should limit itself to one a political advocacy platform.

Source: Software Advice
Helpful?   Yes   No
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Kevin Schultz

Long-time Salsa users

2015-06-29

Pros

Gets the job done! We send out monthly e-mails and it works, everytime.

Cons

Wishing the product had more integration with email templates and an updated user interface.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

6/10

Recommendations to others considering Salsa Engage

We recommend doing a price comparison with other leading email services--this one works for us.

Source: Software Advice
Helpful?   Yes   No
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Dawn Serra

A good email and targeted letter solution

2018-06-11

Pros

The ability to create form letters and send them via email was much needed for our organization.

Cons

Salsa seems a little slow in adopting the latest features and some of the design elements could be more customizable.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Colin Browne

Kludged-together, advocacy-oriented CRM with weak reporting tools

2015-06-29

Pros

Advocacy tools, while cumbersome and inelegant, are robust.

Cons

Reporting tool lacks basic grouping, sorting and summing functionality, and export options are limited.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

2/10

Recommendations to others considering Salsa Engage

Would consider as an advocacy add-on to another database, but do not recommend for use as a database-of-record, full featured CRM, or fundraising database.

Source: Software Advice
Helpful?   Yes   No
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Beth Comeau

User friendly effective tool

2018-05-21

We have been using Salsa for more than 18 months and are happy with the product. There have been numerous updates and improvements in social media sharing and other pieces since we signed on with Salsa, and we are happy with those changes. Customer support has improved dramatically since we first signed on, and I feel like we hear back with solutions to our problems, though sometimes I wish they could update incorrect legislative district information more quickly so that folks could take action when an issue is "hot." We use Salsa for advocacy actions, events, P2P fundraising, and donations and I feel like it is a very comprehensive tool to take care of all of those pieces of our work. I would recommend Salsa to organizations looking for online tools to advance their work.

Pros

Easy to use for the staff person as well as for the end user Social share feature works well Customer service support is good Great insights and reports

Cons

Isn't easily compatible with our offline database Takes a while to update incorrect House and Senate district information when it's incorrect for constituents

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Erin Shehane

Salsa - flexible, multifaceted and great support team

2015-06-30

Pros

One really useful feature in Salsa is its ability to seemingly integrate into our webpage for advocacy actions, so folks can visit our page and take action without feeling like they're getting shuttled somewhere else where their contact information/identity may feel less secure.

Cons

This may speak more to my lack of design code knowledge than of Salsa Software, but I feel like my final html email products aren't as shiny as some I've produced in html email specific software.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering Salsa Engage

I am not sure if there is access before you sign up with Salsa, but it has been very helpful to me to watch the videos and use Salsa Commons. I've learned so much of what Salsa has to offer from the videos and discussion boards in Salsa Commons. Not only have I gained a better understanding of how to use the software, but I have also gleaned a lot of tips and and outreach and advocacy ideas. Often I've found it hard to know the right questions to ask when looking for software like this, and seeing how others are using the software and maybe issues they encounter helps me to frame how Salsa can work for our database, outreach and advocacy going forward.

Source: Software Advice
Helpful?   Yes   No
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Max Shallcross

Review of Salsa

2015-06-29

Pros

Automatization and centralization. Your website, donations and newsletters are all in the same place. The personal service from Salsa is truly excellent.

Cons

Not well suited to integrating with other software.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

7/10

Recommendations to others considering Salsa Engage

If you are an organization with a relatively small number of donors this is for you. It is well suited for people with limited computer skills. If you have big software programming ideas there are options but Salsa is perhaps not the best.

Source: Software Advice
Helpful?   Yes   No
Read more
Keith Swartzendruber

Comprehensive Tool that is not user friendly

2016-10-17

However, a couple of recurring problems forced us to switch to Neon CRM and One Click Politics.

Pros

Large number of tools, powerful query and reporting capacity

Cons

Glitchy, poor spam reputation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie Goodman

Gets the job done

2015-06-30

Pros

Their query and reporting tools are very robust and allow for detailed tracking of supporter actions.

Cons

It is fairly challenging to customize the look and feel of the donation and signup forms, and their out-of-the-box design is fairly clunky and not super modern.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Salsa Engage

Under the hood, this tool is very robust and will serve almost all of the major needs of an advocacy organization. If you are a small operation with no web designer looking for out-of-the-box modern design, however, this may not be the tool for you. But if you have your own IT or web folks who like to tinker, this is a veritable playground.

Source: Software Advice
Helpful?   Yes   No
Read more
Kathy Sakahara

Great data base, iffy editor

2015-06-30

Pros

The number of fields is great.

Cons

I would like to see more information easily exportable from a query, specifically state districts and ideally groups.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering Salsa Engage

You will need someone who knows html to set up templates and to help occasionally.

Source: Software Advice
Helpful?   Yes   No
Read more
Ziggy Jeffery

Mostly happy, but with some concerns.

2015-07-06

Pros

As a full service product Salsa is an easier to use alternative to Salesforce (I used Salesforce for several years).

Cons

I encourage Salsa staff to sign up for a Mail Chimp demo and looks at how easy it is to create templates, on the fly, with no need to manipulate or import code. This applies to the donation page templates as well.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

8/10

Recommendations to others considering Salsa Engage

Your choices are limited if you are looking for a full package service - Salsa does the trick but it requires patience and commitment.

Source: Software Advice
Helpful?   Yes   No
Read more
Jeremy Emmi

Overall good as an all-in-one advocate engagement tool, donor database

2015-06-29

Pros

Reaching advocates via email is easy and the tracking tools are very helpful.

Cons

The donor database side of Salsa is not as robust as we'd like, but is mostly adequate.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering Salsa Engage

If you have the funds for a separate donor or major donor database, you may want to consider that option.

Source: Software Advice
Helpful?   Yes   No
Read more
Betsey Chace

So far okay

2015-08-27

Pros

It has better graphic interface for email newsletters than our previous service.

Cons

And I think their must be an easier way to pull up someone from the database than searching, but it isn't immediately obvious and I haven't dug into it.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

5/10

Recommendations to others considering Salsa Engage

Figure out how easy the data is to input and access (easy of complex search functions), how good the templates are and how easy to add and what the cost is. When we did this assessment, we were confident Salsa would work better for us than eTapestry, though we are still getting up to speed with Salsa.

Source: Software Advice
Helpful?   Yes   No
Read more
Emma Buckhout

Satisfied, but change the new log-in setup

2015-06-29

Pros

It integrates our email, online donation, and advocacy needs in the same product.

Cons

Some of the email formatting is difficult.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

7/10

Recommendations to others considering Salsa Engage

Do you need your CRM email, donation, advocacy, and supporter management all in one place?

Source: Software Advice
Helpful?   Yes   No
Read more
Zane Stehling

OLOW Review

2015-06-29

Pros

Email, online donations, events, supporter tracking all in one system.

Cons

The design of donation pages could be better. Email design could be more robust.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering Salsa Engage

Look at all your options and make sure that all the services provided meet your needs.

Source: Software Advice
Helpful?   Yes   No
Read more
Jackie Horstmann

Salsa Review

2015-06-29

Pros

The multifaceted approach to communications + donor tracking system.

Cons

The donation reports are difficult to pull, and hard to create.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

7/10

Recommendations to others considering Salsa Engage

What is the main purpose of using this software? If it's for communications tracking, then it's a perfect fit. We still struggle with the donor tracking as a solid CRM database.

Source: Software Advice
Helpful?   Yes   No
Read more
Stephanie Frank

Office Manager uses multiple salsa tools

2015-06-29

Pros

eblasts are easy, donation pages are seemlessly integrated with our website

Cons

getting donation reports in the format I would like is difficult

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering Salsa Engage

make sure it meets your needs, be sure to check out all the tools available--can give you new ideas on how to reach out

Source: Software Advice
Helpful?   Yes   No
Read more
Amelia Apfel

Switched from Vertical Response and happy about it

2015-07-01

Pros

Great customer service and documentation, fairly straightforward interface

Cons

Restrictions on email design and very few templates available, inability to delete old image files

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

8/10

Recommendations to others considering Salsa Engage

Test it out if you can, make a list of what you need from it and make sure you have a plan to integrate with your current data management software

Source: Software Advice
Helpful?   Yes   No
Read more
Jennifer Smith

For a non profit on a budget, Salsa Engage fit our needs!

2018-02-01

Pros

Even people with limited technical experience can design an email with ease especially with their templates.

Cons

Limited amount of form field to ad to forms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Vaughn Maurice

ALDF E-Appeals

2015-06-29

Pros

It's easy to use and gets great results with each mailing.

Cons

Many people have a different shipping address and credit card address and Salsa doesn't account for that.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Salsa Engage

None, the software is great as are the support people.

Source: Software Advice
Helpful?   Yes   No
Read more
Matt Ehlers

Good for how much it costs.

2015-06-29

Pros

Ease of use and export of information.

Cons

Lack of customization. I do not like the lack of customization.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

5/10

Recommendations to others considering Salsa Engage

Ask people you know and trust which software they use.

Source: Software Advice
Helpful?   Yes   No
Read more
Ben Chandler

Use Salsa for email blasts, events and other sign-ups.

2015-06-29

Pros

Pretty easy to use and adaptable for our needs for a low price.

Cons

The custom fields are a little challenging to work with.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

7/10

Recommendations to others considering Salsa Engage

Try to understand all the functionality you will need before shopping around.

Source: Software Advice
Helpful?   Yes   No
Read more