Salsa Engage Features

Salsa Engage

Cloud-based fundraising & supporter engagement solution

4.02/5 (132 reviews)

Competitor Feature Comparison

AB Testing
Accounting
Ad hoc Reporting
Advocate Management
Alumni Management
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CRM
Campaign Management
Contact Database
Contribution Tracking
Customer Advocacy
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Donation Tracking
Donor Discovery
Donor Management
Drag & Drop
Drip Campaigns
Email Invitations & Reminders
Engagement Tracking
Event Management
Event Triggered Actions
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Grant Management
Member Database
Membership Management
Mobile Giving
Nonprofit Advocacy
Online Forms
Online Giving
Payment Processing
Pledge Management
Receipt Management
Recurring Giving
Recurring Tasks
Recurring/Subscription Billing
Registration Management
Reporting & Statistics
Reporting/Analytics
Social Media Integration
Social Media Management
Spam Blocker
Task Progress Tracking
Volunteer Management
Widgets
Learn moreCompare App
AB Testing
Accounting
Ad hoc Reporting
Advocate Management
Alumni Management
Attendance Management
CRM
Campaign Management
Contact Database
Contribution Tracking
Customer Advocacy
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Donation Tracking
Donor Discovery
Donor Management
Drag & Drop
Drip Campaigns
Email Invitations & Reminders
Engagement Tracking
Event Management
Event Triggered Actions
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Grant Management
Member Database
Membership Management
Mobile Giving
Nonprofit Advocacy
Online Forms
Online Giving
Payment Processing
Pledge Management
Receipt Management
Recurring Giving
Recurring Tasks
Recurring/Subscription Billing
Registration Management
Reporting & Statistics
Reporting/Analytics
Social Media Integration
Social Media Management
Spam Blocker
Task Progress Tracking
Volunteer Management
Widgets
Visit WebsiteCompare App
AB Testing
Accounting
Ad hoc Reporting
Advocate Management
Alumni Management
Attendance Management
CRM
Campaign Management
Contact Database
Contribution Tracking
Customer Advocacy
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Donation Tracking
Donor Discovery
Donor Management
Drag & Drop
Drip Campaigns
Email Invitations & Reminders
Engagement Tracking
Event Management
Event Triggered Actions
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Grant Management
Member Database
Membership Management
Mobile Giving
Nonprofit Advocacy
Online Forms
Online Giving
Payment Processing
Pledge Management
Receipt Management
Recurring Giving
Recurring Tasks
Recurring/Subscription Billing
Registration Management
Reporting & Statistics
Reporting/Analytics
Social Media Integration
Social Media Management
Spam Blocker
Task Progress Tracking
Volunteer Management
Widgets
Visit WebsiteCompare App

Salsa Engage Feature Reviews

25 reviewers had the following to say about Salsa Engage's features:

Derek B.

Great Value and Functionality

2018-05-23

I would recommend this solution over the other available nonprofit management enterprise solutions on the market.

Pros

Social media and email marketing, custom donation forms, drip campaigns, peer to peer software, event registration and donor segmentation.

Cons

There have been some growing pains that have been mostly worked out in the transition to convert DonorPro into the Salsa platform. Communication between the CRM and the marketing software is still not entirely fluid, but it gets the job done effectively after you fully understand the system from training. The social media scheduling tool needs a little work to get on the hootsuite or sendible level, but again it still functions well for an all-inclusive solution for no extra money.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jane W.

I love DonorPro

2013-06-20

I highly recommend DonorPro - it's a great value for the price, they provide EXCELLENT customer service and it's easy to use.

Pros

Great functionality for moves management, donor cultivation, reports, etc.

Cons

Cannot think of any cons.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sarah R.

Salsa is da bomb!

2015-06-29

Pros

Not only is this an effective tool for outreach and data management, but the support you get is amazing!

Cons

Sometimes some of the reports can be a challenge to create.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Salsa Engage

Make sure you are getting the best support possible...Salsa may not be the most inexpensive option, but I can tell you that when I am having issues, it sure is great to have such great folks to help me out!

Source: Software Advice
Helpful?   Yes   No
Read more
Ken B.

Satisfied and looking forward to upgraded features that will help our company.

2008-11-07

Satisfied and looking forward to upgraded features that will help our company.

Pros

DonorPro does what it's designed to do very well.

Cons

"Patient" does not appear as a different color which would make personal data/relationship management easier.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kris M.

Trim and Fit

2016-10-03

I am highly impressed with TowerCare and especially their Donor Pro - constituent management system.

Pros

Its hard to pick one - customizable fields that still work with the query mechanism, the global change feature - powerful and easy, alongside that the ease with which you can back up and restore if you should happen to mess up (it happens), the clearly defined rules for creating user accounts, security roles, and limited accounts for volunteers. Pretty awesome software

Cons

Not much

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emily Z.

Salsa for Non-Profits

2019-10-31

Salsa is good for general tracking of activities, donors, etc.

Pros

Salsa was good for making secure notes about participants/donors and tracking relationships and touches with the participant/donor.

Cons

I think this feature could be updated and your customers would be a lot more pleased.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Salsa Labs


Emily - Thank you for your review. It looks like it has been a couple of years since you have seen our software. We'd love to show you what we can do now! Please let us know if you are interested.

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Devin K.

Happy Customer :)

2013-06-20

If you are looking for a solution to your donor management problems that is affordable, organized and user friendly look no further!

Pros

Small Learning Curve Great Customer Service Continually Upgraded Based on User's Recommendations Keeps Everything Very Organized and Accessible

Cons

None because every time I have a question, I simply call customer service (for free) and they patiently teach me how to solve my problem.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Patricia R.

SIRE loves DonorPro

2011-07-28

We track donors, volunteers, clients, and horses in DonorPro.

Pros

easy queries, easy customization, groups allow us to do many things, secure internet access, unlimited # of users

Cons

forms are a little tricky, cannot track and add up volunteer hours

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Erin S.

Salsa - flexible, multifaceted and great support team

2015-06-30

Pros

We are even starting to use it for donor management.

Cons

This may speak more to my lack of design code knowledge than of Salsa Software, but I feel like my final html email products aren't as shiny as some I've produced in html email specific software.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering Salsa Engage

I am not sure if there is access before you sign up with Salsa, but it has been very helpful to me to watch the videos and use Salsa Commons. I've learned so much of what Salsa has to offer from the videos and discussion boards in Salsa Commons. Not only have I gained a better understanding of how to use the software, but I have also gleaned a lot of tips and and outreach and advocacy ideas. Often I've found it hard to know the right questions to ask when looking for software like this, and seeing how others are using the software and maybe issues they encounter helps me to frame how Salsa can work for our database, outreach and advocacy going forward.

Source: Software Advice
Helpful?   Yes   No
Read more
Laura M.

Fabulous!

2009-04-06

Fabulous!

Pros

Excellent data setup, very easy to customize to needs with forms and additional customizable slots, great canned queries and easy to manipulate advanced queries and the ability to get accurate data results.

Cons

I really can't report any cons about any of the features of DonorPro as we are just so happy to have a database that meets our needs and gives us accurate data.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Karen S.

So glad we switched!

2018-11-20

And if you use Salsa CRM, it integrates so beautifully, you'll be glad you make this move.

Pros

Engage offers expanded possibilities, like e-mail series, and A/B tests, and integrated donation pages, AND online advocacy!

Cons

We lost about 20 of our monthly donors. Lesson learned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelly G.

DonorPro offers just what I need for member & donor management.

2014-10-02

We use DonorPro to keep track of all of our members, donors, and volunteers, as well as their Merchant Services to process member and donor payments.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Beth C.

User friendly effective tool

2018-05-21

We use Salsa for advocacy actions, events, P2P fundraising, and donations and I feel like it is a very comprehensive tool to take care of all of those pieces of our work.

Pros

Easy to use for the staff person as well as for the end user Social share feature works well Customer service support is good Great insights and reports

Cons

Isn't easily compatible with our offline database Takes a while to update incorrect House and Senate district information when it's incorrect for constituents

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Adrienne ..

Business Manager

2018-11-30

Salsa Engage allows a small nonprofit to afford customized event forms.

Pros

Allows us to customize online forms for fundraising events at an affordable price.

Cons

I do not like the fact that the donation information flows into the system without any way to approve it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ken H.

We converted from another CRM to Salsa in May 2017. We are very satisfied with the move.

2017-08-16

Accurate data and ease of creating reports.

Pros

The software is easy to use and creating reports is very intuitive.

Cons

We find we cannot format the material as easy as some other email vendors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kate B.

Donor Pro - My Choice in Fundraising Software

2011-07-19

I highly recommend you check out Donor Pro if you are looking for a database system.

Pros

After seeing a demo of Donor Pro I felt no need to look further.

Cons

I still have some trouble with running queries but that is more me than Donor Pro. If you ask the right question you will get the answer you're looking for.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tony B.

Salsa Labs Giving for Today

2015-02-25

Pros

Ease of use. Selection, feedback, monitoring and troubleshooting.

Cons

Limited access to java scripts and third party users.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Salsa Engage

Research if your organization should limit itself to one a political advocacy platform.

Source: Software Advice
Helpful?   Yes   No
Read more
Jacquline A.

We do not hesitate to recommend this software to anyone!

2009-03-26

After comparing it to some of the other software programs available we have learned two very important things. 1) It incorporates so many things that you would otherwise have to purchase multiple software programs to accomplish what Donor Pro does with just one.

Pros

We cannot say enough positive things about Donor Pro. We are able to operate almost our entire office off of this software, and use it to accomadate the employees that work from home.

Cons

We have been customers for almost 4 years now and still have no negative feedback to offer.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Geraldine C.

Great platform

2020-06-17

Very happy we chose to use Salsa Engage as our database. Our team finds it very user-friendly.

Pros

We are very happy with the ease of using this platform.

Cons

The reporting function is always a struggle for us.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Salsa Labs


Geraldine - Thank you very much for taking the time to post a review!

Read more
Jackie H.

Salsa Review

2015-06-29

Pros

The multifaceted approach to communications + donor tracking system.

Cons

The donation reports are difficult to pull, and hard to create.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

7/10

Recommendations to others considering Salsa Engage

What is the main purpose of using this software? If it's for communications tracking, then it's a perfect fit. We still struggle with the donor tracking as a solid CRM database.

Source: Software Advice
Helpful?   Yes   No
Read more
Melissa C.

New Features for Salsa Clients

2018-07-24

Pros

The ease of programming registration forms, the flexibility of many design options, flawless integration with payment gateways

Cons

Still a few bugs that need to be worked out, but with an intelligent and responsive support team available, I know all my issues will be resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Zane S.

OLOW Review

2015-06-29

Pros

Email, online donations, events, supporter tracking all in one system.

Cons

The design of donation pages could be better.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering Salsa Engage

Look at all your options and make sure that all the services provided meet your needs.

Source: Software Advice
Helpful?   Yes   No
Read more
Colin B.

Kludged-together, advocacy-oriented CRM with weak reporting tools

2015-06-29

Pros

Advocacy tools, while cumbersome and inelegant, are robust.

Cons

Reporting tool lacks basic grouping, sorting and summing functionality, and export options are limited.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

2/10

Recommendations to others considering Salsa Engage

Would consider as an advocacy add-on to another database, but do not recommend for use as a database-of-record, full featured CRM, or fundraising database.

Source: Software Advice
Helpful?   Yes   No
Read more
Kathy S.

Great data base, iffy editor

2015-06-30

Pros

The ease of setting up and using advocacy actions, campaigns and petitions.

Cons

I would like to see more information easily exportable from a query, specifically state districts and ideally groups.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering Salsa Engage

You will need someone who knows html to set up templates and to help occasionally.

Source: Software Advice
Helpful?   Yes   No
Read more
Ziggy J.

Mostly happy, but with some concerns.

2015-07-06

Pros

As a full service product Salsa is an easier to use alternative to Salesforce (I used Salesforce for several years).

Cons

I encourage Salsa staff to sign up for a Mail Chimp demo and looks at how easy it is to create templates, on the fly, with no need to manipulate or import code. This applies to the donation page templates as well.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

8/10

Recommendations to others considering Salsa Engage

Your choices are limited if you are looking for a full package service - Salsa does the trick but it requires patience and commitment.

Source: Software Advice
Helpful?   Yes   No
Read more