Servant Keeper Reviews - Page 6

I bought Servant Keeper in 1997 because it was the most powerful most affordable church management system. I bought it for the same reason while in two other churches and I helped my local denominational office purchase it as well. Besides the affordability, the best feature is that you can customize any of the fields to your on situation or church. This gives you freedom to create groups, searches and the data any way you need or want. It is THE best way to email any small group or your entire membership. I would recommend Servant Keeper to any church for managing their memebership data without hesitation; it is simply the best on the market.

Because S/K is so powerful, it can be a little over whelming at first, but anyone can learn to do the basic functions quickly, even if they are not strong in computers. It is a little difficult to manage with multi-users in multi-locations. We have volunteers using it and sometimes in their home. I wish there was a backup system that could be use over the internet some how. This is my only complaint, but we have found a work around to solve this issue with us.

The search queries make finding groups, reverse number searches, families, profiles and more so easy.

When making a list or labels it choses from 'all records' instead of the list that is currently active. It is solved by choosing which list you prefer.

Ease of use. Many choices of reports. The ability to keep deleted records without it being added to my total family number.

Not having a drop down for the multiple users. I always have to type in the full ID then password.

Entry of contributions and members is easy-- once known

Very Poor links between modules to link info. Simple tasks like generating a report are met with clumsy, hard to find ways to print pages of address labels or envelopes. Many obvious office tasks are buried in programing double speak and in this small office find it extremely frustrating to use. It seems the plan is to get us and all to buy the mail chimp/ help desk to continue the rip after paying for the program.

THE CONTRIBUTION MANAGER REPORTS SUPPLY US WITH A PLETHORA OF INFORMATION. THE CUSTOMER SERVICE IS EXCELLENT. THEY WILL DO WHATEVER THEY CAN TO HELP YOU.

THE GRAPHS NEED IMPROVEMENT. WHEN YOU PRINT OUT THE GRAPHS YOU CANNOT READ THE NIMBERS DUE TO THE COLOR CONTRAST.

The software is easy to use and the reports are nice.

the font is too small. If I make the font bigger then the reports don't print properly

It takes some time to learn, but the many applications of the product are wonderful. I like the ease of use between modalities of the product too.

SK writer is difficult to use because of its look-alike quality to Word, but once the shortcuts are learned it is nice to be able to use for mass mailings.

This is a great program with ability to keep track of donations and catagorize them, providing a host of report options, as well as a member database with more report options than you would ever need.

There is absolutely nothing I dislike about this program.

Everything! This system is so user friendly and intuitive. You can tell that people who actually are familiar with the ins & outs of church data usage had some input into the development of this software package. Being a systems design/development person, I can tell immediately if a package was designed mostly developers w/very little (if any) end user input or knowledge or if actual knowledgeable users were involved, as it makes a WORLD of difference.

No cons were added to this review

Hi Tanya! Thanks for your kind words and we are very excited to serve you and your ministry. So glad Servant Keeper is working well for you! - the Servant Keeper Team

Been using Servant Keeper for a long time.easy to work with.

Not a fan of upgrading all the time. But our archdioceses suggest that we do. But that is not a dislike of the software.

Dave was more than helpful and new download process went smoothly ~ I am very appreciative!!

It is a lot to process but with the book you just need to go through and figure it out

Ease of use and navigation, cost effective, availability for training seminars.

How to go about adding folks to a group/class-I feel there is am easier way.

Its very easy. Also, if there is a question about any part of the software the help desk is available.

I need more training on the different features within the software. So I am determined to sign to the online teaching to learn all I can and also attend the on-site training class.

The support is wonderful. The reports function is easy to run and customizable. We love the mobile apps that are available.

No cons were added to this review

Hi Lynette, thanks for using Servant Keeper, we're glad you're finding the mobile apps helpful. We are continuously adding new features to those so stay tuned! Thanks! - The Servant Keeper Team

Easy to use - I have recommended to other churches. Requires little maintenance, always dependable and makes the tracking of congregation easy.

No cons were added to this review

Thank you Sue for your kind review. It's a joy to serve your ministry! Thank you for recommending us to other churches. Thanks - the Servant Keeper Team

It has all of the features and then some that we use as a smaller church.

Uploading the data from a backup thumb drive was a challenge

I have just started using this program, we completed the conversion today. To date, I have found this program to be extremely user friendly. I am anticipating this program to significantly reduce our redundancy in the office while providing critical information in a very timely manner.

No facility management/scheduling feature.

Easy to use when I learn how to use it.

Sometimes instructions not so easy so I need to call the help desk.

It is easy to run reports and to manage the data. The "Language" makes sense! I was in charge of the installation of the software as well as the data transfer and it (thankfully) went very smoothly and I'm not an IT person at all!

I haven't really found anything yet that doesn't meet our needs. So far its great! Have used it for 1 year.

This software package is very user friendly and handles all the different aspects of our admin i.e. Membership, Contributions, Attendance, etc.

So far I haven't found any cons with this software itself. If I've ever had a question or problem using the software the Help Desk is quick, friendly and efficiently explains what I need to do.

Because of I have used this software since 2004, I am so used to the software that I appreciate all of the features

No cons were added to this review

Hi Laura, thank you so much for posting a review. It's a joy to be serving your ministry for so many years, and the HelpDesk is encouraged by your "shout-out"! :) - the Servant Keeper Team

When I came into this job, Servant Keeper was downloaded, data had been added, but no one had taken the reigns to get it up and running. Because I came in late to the game, I missed out on training. But with just the manual and getting into the program and playing around with it, I learned it easily and quickly. It's the most user friendly management databases I've ever used.

In my experience, there were never any huge issues or parts of the program that I didn't like.

The ease of use and the fact that I can call with questions and get answers.

I wish the wait wasn't so long when calling for assistance. However, they always take care of my concerns in an efficient and professional manner.