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Servant Keeper vs Blackbaud eTapestry Comparison

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Overview

Category Leaders

Servant Keeper is a church management software that will streamline your ministry, available as on-premises or on-cloud deployment.

eTapestry is a cloud based fundraising and donor management software for small and medium sized non-profit organizations

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

9.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

495

117

36

7

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

74

76

37

14

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

EVERY time i call for assistance EVERY person i speak with is super friendly, helpful and always helps me find a resolution (and the product is sooooo good I really don't have to call in that often!).

KS

Kelley S.

I am new to this position however the people who use Servant Keeper here are very happy with the software. The best part was the help I received for installation.

JR

Joanne R.

I am still discovering Servant Keeper and the things I can do, BUT my experience has been GREAT. The HELP DESK staff are patient and excellent teachers.

DE

Daisy E W.

Pros

The auto reminders and calendaring are super helpful. The seamless integration with online giving was also a blessing.

KS

Kerri S.

There are preset reports and queries, but we have the ability to design our own reports and queries as well. Also, the customer support by phone, email, and chat is outstanding.

JL

Janette L.

The product is easy to use, intuitive, and very easy to manipulate into reporting what you need to know. The vendor offers so many amazing training courses and really set's you up for success.

EW

Emily W.

Cons

Steps to Merging duplicate entries or files can be very confusing. Customizing entry fields in the membership is difficult.

PR

Phillip R.

The field names can be a little confusing (E-mail vs Email, etc. The ministry names (attributes) are a little challenging to work with.

CB

Craig B.

How difficult it is to go through all the steps necessary to find necessary donors, plus running all necessary donors after the first of the year to send for their taxes.

AH

Annette H.

Cons

I rarely write bad reviews but this product made my job miserable. Even as a nonprofit with limited funds, I chose to use another product just because I couldn't get eTapestry to do what I needed.

LC

Linda C.

When you get it, you can be completely surprised because you have no idea of what they will be delivering because they did no layouts to have you approve.

KQ

Kathleen Q.

I was shocked that after paying for training that they would do this.

DB

Daniel B.

  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features43
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alumni Management
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • Audit Management
  • Audit Trail
  • Authentication
  • CRM
  • Campaign Management
  • Charting
  • Child Check-in
  • Contribution Tracking
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Electronic Payments
  • Email Management
  • Event Management
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Mail Merge
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Purchasing & Receiving
  • Receipt Management
  • Recurring Giving
  • Reminders
  • Scheduled / Automated Reports
  • Small Group Management
  • Social Media Integration
  • User Management
  • Volunteer Management
  • Website Management
  • Worship Planning
  • Total features28
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alumni Management
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • Audit Management
  • Audit Trail
  • Authentication
  • CRM
  • Campaign Management
  • Charting
  • Child Check-in
  • Contribution Tracking
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Electronic Payments
  • Email Management
  • Event Management
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Mail Merge
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Purchasing & Receiving
  • Receipt Management
  • Recurring Giving
  • Reminders
  • Scheduled / Automated Reports
  • Small Group Management
  • Social Media Integration
  • User Management
  • Volunteer Management
  • Website Management
  • Worship Planning

Integrations

  • Total integrations8
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations8
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier