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Servant Keeper vs FellowshipOne Comparison

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Overview

Category Leaders

Servant Keeper is a church management software that will streamline your ministry, available as on-premises or on-cloud deployment.

Category Leaders

Church management software by FellowshipOne is designed to assist churches and other related organizations with structuring...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

9.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

496

117

36

7

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

24

48

38

19

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
64%
would recommend this app

Pros

EVERY time i call for assistance EVERY person i speak with is super friendly, helpful and always helps me find a resolution (and the product is sooooo good I really don't have to call in that often!).

KS

Kelley S.

I am new to this position however the people who use Servant Keeper here are very happy with the software. The best part was the help I received for installation.

JR

Joanne R.

I am still discovering Servant Keeper and the things I can do, BUT my experience has been GREAT. The HELP DESK staff are patient and excellent teachers.

DE

Daisy E W.

Pros

The custom attributes are a helpful feature and the ability to create your own shareable people lists is also a very good. Web forms are easy to create; Insights feature is a major plus.

SR

Susan R.

Functionality is really good. Access to the data via API is great and getting better with every new API realm.

JS

J. Scott A.

It's a big commitment up front financially and for all staff to learn the system. Long-term, though, it's a great investment if you need a broad system to manage many congregants.

SE

Sara E.

Cons

Steps to Merging duplicate entries or files can be very confusing. Customizing entry fields in the membership is difficult.

PR

Phillip R.

The field names can be a little confusing (E-mail vs Email, etc. The ministry names (attributes) are a little challenging to work with.

CB

Craig B.

How difficult it is to go through all the steps necessary to find necessary donors, plus running all necessary donors after the first of the year to send for their taxes.

AH

Annette H.

Cons

Our experience with F1 was very disappointing and we decided to leave. In order to cancel, you must give 60 days notice & pay 30% of each month left in your year, according to the contract.

WS

Whitney S.

From poor customer service, useless training, horrific report system, sales person persuaded to upgrade to iOS hardware, when their app is still being developed.

CK

CK K.

I hate calling support because it's so frustrating. Unless you have someone in your office who understands databases, then don't waste your time and money.

DT

Deborah T.

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features37
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Cash Flow Management
  • Cash Management
  • Child Check-in
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fund Accounting
  • General Ledger
  • Gift Matching Management
  • Invoice Management
  • Invoice Processing
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Payroll Management
  • Personalization
  • Pledge Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Small Group Management
  • Social Media Integration
  • Summary Reports
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Visitor Tracking
  • Volunteer Management
  • Website Integration
  • Website Management
  • Worship Planning
  • Total features91
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Cash Flow Management
  • Cash Management
  • Child Check-in
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fund Accounting
  • General Ledger
  • Gift Matching Management
  • Invoice Management
  • Invoice Processing
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Payroll Management
  • Personalization
  • Pledge Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Small Group Management
  • Social Media Integration
  • Summary Reports
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Visitor Tracking
  • Volunteer Management
  • Website Integration
  • Website Management
  • Worship Planning

Integrations

  • Total integrations8
  • Authorize.net
  • Causemo
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations8
  • Authorize.net
  • Causemo
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Servant Keeper logo

Servant Keeper

Good, but not the most excellent Church Software

Reviewed 3 years ago

While Servant Keeper was helpful for simple tasks, like organizing church members and organizational giving records, we ended up replacing it with FellowshipOne and eventually Elexio. Their on-screen functionality, ability to sort, member presentation (within an app) and compatibility with giving systems were far superior to Servant Keeper. It was a good system, not a great church software system.

Pros

Servant Keeper helped keep us organized with our member and giving records.

Cons

I didn't feel that Servant Keeper's technology "kept" up with the times in competing with the larger growing Church Software companies, like Elexio and FellowshipOne.