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Servant Keeper vs Planning Center Comparison

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Overview

Category Leaders

Servant Keeper is a church management software that will streamline your ministry, available as on-premises or on-cloud deployment.

Category Leaders

Planning Center is a church management tool that helps churches of all sizes manage memberships, process online donations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

9.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

14

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

495

117

36

7

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

726

227

31

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

EVERY time i call for assistance EVERY person i speak with is super friendly, helpful and always helps me find a resolution (and the product is sooooo good I really don't have to call in that often!).

KS

Kelley S.

I am new to this position however the people who use Servant Keeper here are very happy with the software. The best part was the help I received for installation.

JR

Joanne R.

I am still discovering Servant Keeper and the things I can do, BUT my experience has been GREAT. The HELP DESK staff are patient and excellent teachers.

DE

Daisy E W.

Pros

The People Module is the best. I love the ability to update the people/family information on the fly is great.

EM

Eric M.

This is a great tool of scheduling volunteers and laying our the plan details. This is super helpful if we have a wide variety of things going on and its easy to list them all out here.

Curtis L.

The variety of different apps that can help with all of our organization needs has been amazing.

AS

Aaron S.

Cons

Steps to Merging duplicate entries or files can be very confusing. Customizing entry fields in the membership is difficult.

PR

Phillip R.

The field names can be a little confusing (E-mail vs Email, etc. The ministry names (attributes) are a little challenging to work with.

CB

Craig B.

How difficult it is to go through all the steps necessary to find necessary donors, plus running all necessary donors after the first of the year to send for their taxes.

AH

Annette H.

Cons

Additionally, the inability to get support personnel on the phone is a pain at times. Having to run support strictly through email can be a huge barrier and waste of time.

TB

Tiffany B.

The user experience isn't conducive to those who have no tech experience and can be very confusing.

RE

Rachel E.

The one negative I have run into is it is not as customizable as other software I have used.

JW

James W.

  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features43
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • CRM
  • Calendar Management
  • Campaign Management
  • Categorization/Grouping
  • Charting
  • Child Check-in
  • Contact Management
  • Contribution Tracking
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Email Invitations & Reminders
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • For Religious Organizations
  • Forecasting
  • Gift Matching Management
  • Inventory Tracking
  • Labeling
  • Mail Merge
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Purchasing & Receiving
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Resource Allocation & Planning
  • Role-Based Permissions
  • Room Booking
  • Scheduled / Automated Reports
  • Scheduling
  • Small Group Management
  • Third Party Integrations
  • Volunteer Management
  • Website Management
  • Worship Planning
  • Total features44
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • CRM
  • Calendar Management
  • Campaign Management
  • Categorization/Grouping
  • Charting
  • Child Check-in
  • Contact Management
  • Contribution Tracking
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Email Invitations & Reminders
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • For Religious Organizations
  • Forecasting
  • Gift Matching Management
  • Inventory Tracking
  • Labeling
  • Mail Merge
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Purchasing & Receiving
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Resource Allocation & Planning
  • Role-Based Permissions
  • Room Booking
  • Scheduled / Automated Reports
  • Scheduling
  • Small Group Management
  • Third Party Integrations
  • Volunteer Management
  • Website Management
  • Worship Planning

Integrations

  • Total integrations8
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations17
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Planning Center logo

Planning Center

Planning Center is Extremely Versitile and Flexible

Reviewed a year ago

Planning Center has allowed all aspects of church administration to be kept in one platform with appropriate permission levels allowed for each user in each app we've subscribed to. The customer service is also hard to beat! They are very helpful and prompt in their responses.

Pros

We have loved that we can subscribe to individual PCO apps at the usage levels we need, and the subscription can be changed at any time, as many times as you need to. There is no contract. You can also try any of the different apps out for a month for free! Also, if you have subscribed to an app at a particular usage level and accidentally exceed the allowed amount (ex. You've subscribed to Check-Ins up to 50 people/event, but have 65 people check-in on a baptism Sunday because of visitors.), PCO will allow the overage in the moment and email the administrator asking them to please adjust the usage subscription if the overage is expected to continue.

Cons

As the finance manager, I wish I could use the Giving app to also track our members' non-tax deductible contributions (ex. youth retreat fees, bible study purchases, building rental, etc.). Other software we've used (Church Community Builder and Servant Keeper) have allowed contributions to be marked as non-tax deductible. This would allow members to have a complete record of funds they have given to the church when giving statements are sent out.