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Servant Keeper vs Planning Center Comparison

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Overview

Category Leaders

Servant Keeper is a church management software that will streamline your ministry, available as on-premises or on-cloud deployment.

Category Leaders

Planning Center is a church management tool that helps churches of all sizes manage memberships, process online donations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

668

5

4

3

2

1

497

119

40

7

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

1K

5

4

3

2

1

779

236

32

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I am still discovering Servant Keeper and the things I can do, BUT my experience has been GREAT. The HELP DESK staff are patient and excellent teachers.
This is a wonderful program that I have used for more than 10 years. The people at Servant Keeper are wonderful to work with.
EVERY time i call for assistance EVERY person i speak with is super friendly, helpful and always helps me find a resolution (and the product is sooooo good I really don't have to call in that often!).

Pros

We love and enjoy nearly all of the products from them. They are so great to work with and they are always open for feedback and much of the growth and change has come from using its users opinions.
The People Module is the best. I love the ability to update the people/family information on the fly is great.
This is a great tool of scheduling volunteers and laying our the plan details. This is super helpful if we have a wide variety of things going on and its easy to list them all out here.

Cons

Steps to Merging duplicate entries or files can be very confusing. Customizing entry fields in the membership is difficult.
The field names can be a little confusing (E-mail vs Email, etc. The ministry names (attributes) are a little challenging to work with.
How difficult it is to go through all the steps necessary to find necessary donors, plus running all necessary donors after the first of the year to send for their taxes.

Cons

Additionally, the inability to get support personnel on the phone is a pain at times. Having to run support strictly through email can be a huge barrier and waste of time.
The user experience isn't conducive to those who have no tech experience and can be very confusing.
The one negative I have run into is it is not as customizable as other software I have used.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features59
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • CRM
  • Calendar Management
  • Campaign Management
  • Child Check-in
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Gift Matching Management
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Small Group Management
  • Third Party Integrations
  • Visitor Tracking
  • Volunteer Management
  • Website Management
  • Worship Planning
  • Total features32
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • CRM
  • Calendar Management
  • Campaign Management
  • Child Check-in
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Gift Matching Management
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Small Group Management
  • Third Party Integrations
  • Visitor Tracking
  • Volunteer Management
  • Website Management
  • Worship Planning

Integrations

  • Total integrations9
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • ChMS
  • Constant Contact
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Vanco Faith
  • Zapier
  • Total integrations23
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • ChMS
  • Constant Contact
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Vanco Faith
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Servant Keeper logo

Servant Keeper

Just Getting Started

Reviewed 8 years ago

We are just getting started with Servant Keeper in our Ministry. Bernadette has been very helpful and patient with us as we made the decision to move to Servant Keeper. The Support Center looks like it will be a very useful tool for everyone in our ministry and it is easy to access.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Servant Keeper logo

Servant Keeper

Servant Keeper gets across the board. Their salesman,

Reviewed 5 years ago

Online directory for church membership. Saved many man days of work recording and tabulating contribution statements to the membership. Opens door to online communication to church membership.' Allows membership to review their giving statements at any time online.

Pros

We formed a committee to review electronic giving in early November. In this process we learned that our church had purchased SK, but had not implemented it. After reviewing the benefits of SK we decided we should first implement SK before moving into electronic giving. We tested SK live for over a month to confirm that it work for us. Prior to SK we used PowerChurch Plus for membership records...

Cons

We wish that all of the features were rolled up in the cost for the cloud version. Other than that there everything has worked as advertised.

Vendor response

Hi Albert, very kind of you to leave a very detailed and glowing review of Servant Keeper. It's an honor to serve your ministry and we are so glad that SK is a blessing for you! - the Servant Keeper Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Planning Center logo

Planning Center

Planning Center is Extremely Versitile and Flexible

Reviewed 2 years ago

Planning Center has allowed all aspects of church administration to be kept in one platform with appropriate permission levels allowed for each user in each app we've subscribed to. The customer service is also hard to beat! They are very helpful and prompt in their responses.

Pros

We have loved that we can subscribe to individual PCO apps at the usage levels we need, and the subscription can be changed at any time, as many times as you need to. There is no contract. You can also try any of the different apps out for a month for free! Also, if you have subscribed to an app at a particular usage level and accidentally exceed the allowed amount (ex. You've subscribed to Check-Ins up to 50 people/event, but have 65 people check-in on a baptism Sunday because of visitors.), PCO will allow the overage in the moment and email the administrator asking them to please adjust the usage subscription if the overage is expected to continue.

Cons

As the finance manager, I wish I could use the Giving app to also track our members' non-tax deductible contributions (ex. youth retreat fees, bible study purchases, building rental, etc.). Other software we've used (Church Community Builder and Servant Keeper) have allowed contributions to be marked as non-tax deductible. This would allow members to have a complete record of funds they have given to the church when giving statements are sent out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Planning Center logo

Planning Center

Church Must Have Tool

Reviewed 3 years ago
Pros

Our Church uses this software and it helps organize our functions at church. It helps schedules all of our servant leaders. We have recommended this software to so many people.

Cons

There are no cons that I have experienced with this software.