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Servant Keeper vs Snowball Comparison

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Overview

Category Leaders

Servant Keeper is a church management software that will streamline your ministry, available as on-premises or on-cloud deployment.

Snowball is a cloud-based fundraising software that helps nonprofit organizations collect donations via text messages, campaigns,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

9.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

483

115

35

7

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

5

4

3

2

1

10

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

EVERY time i call for assistance EVERY person i speak with is super friendly, helpful and always helps me find a resolution (and the product is sooooo good I really don't have to call in that often!).
I am new to this position however the people who use Servant Keeper here are very happy with the software. The best part was the help I received for installation.
I am still discovering Servant Keeper and the things I can do, BUT my experience has been GREAT. The HELP DESK staff are patient and excellent teachers.

Pros

Snowball is a great product that makes it that much easier to raise money via text-to-give and other useful features. They provide a great customer and user experience.
Snowball tools helped Encuentro take our fundraising activities to the next level - super easy to use and set-up campaigns and I love the text to give feature and online auctions.
Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.

Cons

Steps to Merging duplicate entries or files can be very confusing. Customizing entry fields in the membership is difficult.
The field names can be a little confusing (E-mail vs Email, etc. The ministry names (attributes) are a little challenging to work with.
How difficult it is to go through all the steps necessary to find necessary donors, plus running all necessary donors after the first of the year to send for their taxes.

Cons

My organization is still charged the processing fees. I would imagine this is "industry standard.
Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund.
Sadly, it just was not robust enough for our needs.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features43
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • CRM
  • Campaign Management
  • Charting
  • Child Check-in
  • Contribution Tracking
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Email Management
  • Event Management
  • For Nonprofits
  • For Religious Organizations
  • Fundraising Management
  • Gift Matching Management
  • Mail Merge
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Purchasing & Receiving
  • Receipt Management
  • Recurring Giving
  • Reminders
  • Reporting/Analytics
  • SMS Messaging
  • Scheduled / Automated Reports
  • Small Group Management
  • Volunteer Management
  • Website Management
  • Worship Planning
  • Total features20
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • CRM
  • Campaign Management
  • Charting
  • Child Check-in
  • Contribution Tracking
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Email Management
  • Event Management
  • For Nonprofits
  • For Religious Organizations
  • Fundraising Management
  • Gift Matching Management
  • Mail Merge
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Purchasing & Receiving
  • Receipt Management
  • Recurring Giving
  • Reminders
  • Reporting/Analytics
  • SMS Messaging
  • Scheduled / Automated Reports
  • Small Group Management
  • Volunteer Management
  • Website Management
  • Worship Planning

Integrations

  • Total integrations7
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Servant Keeper vs. Snowball

See how Servant Keeper and Snowball stack up against each other by comparing features, pricing, ratings, integrations, security & more.