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Servant Keeper vs Text In Church Comparison

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Overview

Category Leaders

Servant Keeper is a church management software that will streamline your ministry, available as on-premises or on-cloud deployment.

Text In Church is a church texting and email communication software to help busy church leaders spend less time managing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

37

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

668

5

4

3

2

1

497

119

40

7

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.6

242

5

4

3

2

1

173

55

11

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

I am still discovering Servant Keeper and the things I can do, BUT my experience has been GREAT. The HELP DESK staff are patient and excellent teachers.
This is a wonderful program that I have used for more than 10 years. The people at Servant Keeper are wonderful to work with.
EVERY time i call for assistance EVERY person i speak with is super friendly, helpful and always helps me find a resolution (and the product is sooooo good I really don't have to call in that often!).

Pros

This software is outstanding. Not only is it easy to set up and implement, but the positive feedback you get from being able to easily communicate with guest, congregations, groups, etc, is non-stop.
It's the best investment we've made for our church and it continues to grow and improve providing the best features you could ask for.
We are doing a much better at data aquisition and therefore better at leading people through a funnel/process of assimilation as well as spiritual development.

Cons

Steps to Merging duplicate entries or files can be very confusing. Customizing entry fields in the membership is difficult.
The field names can be a little confusing (E-mail vs Email, etc. The ministry names (attributes) are a little challenging to work with.
How difficult it is to go through all the steps necessary to find necessary donors, plus running all necessary donors after the first of the year to send for their taxes.

Cons

Sometimes the integration with Planning Center Online is spotty. That can be frustrating.
The only issue I have with the software is the lack of email open reports. You have to manually check each person to see if they opened the email.
There was too much communication and it took forever to cancel. Then the emails were non stop.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review20 days ago

Key features

  • Total features59
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • CRM
  • Calendar Management
  • Campaign Management
  • Child Check-in
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Gift Matching Management
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Small Group Management
  • Third Party Integrations
  • Visitor Tracking
  • Volunteer Management
  • Website Management
  • Worship Planning
  • Total features21
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • CRM
  • Calendar Management
  • Campaign Management
  • Child Check-in
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Gift Matching Management
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Small Group Management
  • Third Party Integrations
  • Visitor Tracking
  • Volunteer Management
  • Website Management
  • Worship Planning

Integrations

  • Total integrations9
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • Constant Contact
  • DonorHub
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Zapier
  • Total integrations17
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • Constant Contact
  • DonorHub
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Servant Keeper

User Friendly

Reviewed 12 years ago

overall this is a great program

Pros

Very Ministry Minded - Designed to function easily in a church

Cons

Individuals with different last names than their family are hard to find.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Servant Keeper

Excellent Database

Reviewed 6 years ago

I use this software on a daily basis. I am able to find a single person or email an entire subgroup fairly quickly. I do wish it didn't take so many clicks to get get the information I'm looking for, and I wish that I had more search options like being able to search by the first name, etc.

Pros

A database is a very helpful tool in a church.

Cons

Not terribly user-friendly

Vendor response

Hi Stephanie, Thanks for using Servant Keeper! I want to make sure you know that you can search by any field even your custom fields! Please give us a call at 800-773-7570 so we can make sure you know how to do that, and also the fastest way to get to the information you're looking for. Servant Keeper Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Servant Keeper

JUST BEGINING TO USE THIS PRODUCT

Reviewed a year ago

I am only beginning.

Pros

Capitalization of names, address etc! Ease at start-up.

Cons

I cannot produce a church directory in a book style, like read the Bible. It only works as a tablet list.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Servant Keeper

The ONLY Church Management Program I will recommend

Reviewed a year ago
Pros

Another church administrator recommended SK to me in 2000. I am forever grateful that she did. SK is very user-friendly and has many useful and customizable features for every size church. Their customer service and help desk are very knowledgeable and are genuinely happy to help you. I always recommend SK to other church administrators when I am asked what program at our church.

Cons

Nothing. All the features are very easy to use and integrating with QB was very easy as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Servant Keeper

New User

Reviewed 3 years ago

Customer Service has been extremely helpful and fast.

Pros

I like that I can maintain all pertinent church information tracked in one app.

Cons

I have not learned it yet. Some tutorials or refreshers would be awesome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Servant Keeper

Awesome software

Reviewed 12 years ago

If you are setting up a data base for assimilation for the first time Servant Keeper is your FIRST choice. Hands down.

Pros

User friendly - great support staff & sales staff. Child check-in is are great tool for security in our church.

Cons

Can't think of any - REALLY!!!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Servant Keeper

User Opinion

Reviewed 3 years ago

Any time I have needed help, the support team members have been extremely courteous and knowledgeable.

Pros

This software offers use for any church office need in managing member and contribution information.

Cons

I would like to have everything combined into one package instead of three individual modules. There is likely a good reason for having the separate modules, but I think it would be easier to use if all the information were together.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Servant Keeper

I Love it!

Reviewed 7 years ago

Servant Keeper 7 makes life in the church office a breeze!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Servant Keeper

Customer Service

Reviewed 2 years ago

I am still discovering Servant Keeper and the things I can do, BUT my experience has been GREAT! The HELP DESK staff are patient and excellent teachers. Very informative and knowledgeable regarding the software.

Pros

The software seems to have taken in consideration the needs of a church and how it functions

Cons

Not sure as of yet. I am still learning.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Servant Keeper

Since 1997

Reviewed 12 years ago

It does matter if you are a small church with limited staff or a large church with multi-users, Servant Keeper will simplify your data management in every way.

Pros

I bought Servant Keeper in 1997 because it was the most powerful most affordable church management system. I bought it for the same reason while in two other churches and I helped my local denominational office purchase it as well. Besides the affordability, the best feature is that you can customize any of the fields to your on situation or church. This gives you freedom to create groups, searches and the data any way you need or want. It is THE best way to email any small group or your entire membership. I would recommend Servant Keeper to any church for managing their memebership data without hesitation; it is simply the best on the market.

Cons

Because S/K is so powerful, it can be a little over whelming at first, but anyone can learn to do the basic functions quickly, even if they are not strong in computers. It is a little difficult to manage with multi-users in multi-locations. We have volunteers using it and sometimes in their home. I wish there was a backup system that could be use over the internet some how. This is my only complaint, but we have found a work around to solve this issue with us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Servant Keeper

Easy to use. Always great helpdesk personnel. Always friendly and never much of a wait.

Reviewed 4 years ago

Church computer, pastor's computer and pastor's cell all connected in real time with cloud.

Pros

Easy to use. The cloud service puts the whole church database on my home computer as well as my cell phone. Wonderful and easy access! I can contact anyone on the fly.

Cons

I can see no negatives to purchasing and using this software. This is the second church I have pastored in which I have purchased and implemented this product. My secretary can be inputting one thing and I another. Yet, due to cloud, we both get real time updates. Easy!

Vendor response

Hi Pastor Mar, thank you so much for this kind review and recommendation. It's a pleasure to serve you once again at another ministry. I'm so glad you are benefiting from the cloud features and having your data anywhere you are. - thanks again for using Servant Keeper!- the Servant Keeper Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Servant Keeper

Living Faith Church Secretary

Reviewed 12 years ago

I would definitely recommend this software to other churches!

Pros

We love the features of Servant Keeper - it helps us keep our church member's information together and organized in a simple and clear way. I'm also excited about being able to put together a church directory for all our members!

Cons

I am not aware of any cons at this point in time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Servant Keeper

Servant Keeper Review

Reviewed 12 years ago

Overall, I would highly recommend Servant Keeper

Pros

I had worked with it at my previous church position and I liked it so well that I asked for it at this church!

Cons

The cons would be just a few things that I wish it would do that it won't. I don't like that you cannot enter just the month and year or just the year on salvation and baptism. Many people do not know the day.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Servant Keeper

Good, but not the most excellent Church Software

Reviewed 4 years ago

While Servant Keeper was helpful for simple tasks, like organizing church members and organizational giving records, we ended up replacing it with FellowshipOne and eventually Elexio. Their on-screen functionality, ability to sort, member presentation (within an app) and compatibility with giving systems were far superior to Servant Keeper. It was a good system, not a great church software system.

Pros

Servant Keeper helped keep us organized with our member and giving records.

Cons

I didn't feel that Servant Keeper's technology "kept" up with the times in competing with the larger growing Church Software companies, like Elexio and FellowshipOne.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Servant Keeper

Review of Servant Keeper

Reviewed 3 years ago

Servant Keeper is a good church management tool for keeping track of people, contributions, managing visitor followup, etc. It can be used with the cloud or on a local computer.

Pros

I liked the opportunity to input people in the church, to record financial contributions, and to keep track of attendance.

Cons

I found this software did not seem as easy to use as ChurchPro. However, otherwise it seems to be a decent program for church management.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Servant Keeper

Best Church Software for the price!

Reviewed 6 years ago

We are a small church (about 100 attendees) and recently purchased ServantKeeper as our first church management software. I'm pretty confident that this will also be our LAST church software because we bought the lifetime license and we love the program! I (the church secretary) have used several different database management systems in past jobs, so I knew I wanted church software with a detailed database, member groups, family connections, and ease of updating/sorting. ServantKeeper is all of those!

Pros

When I add new people to the database, it automatically forms a family unit (with that person as the head), and it is so easy to add spouse/children directly from that family--which means I don't have to type the address/phone/anniversary/membership status multiple times. This is NOT the case with most other software I tested. Every person can be added to groups or Sunday School classes, have attendance and contributions tracked, and can even have skills or volunteer areas added to their profile. It's very customizable, so this should be helpful for any organization.

Cons

The only downside for us is the formatting of the reports. There are a lot of reports available (i.e. family profile, directory pages, attendance) and they are customizable, but you can't change the formatting (font size, layout, etc.). Obviously, this isn't a huge deal, because the reports are still helpful--that's just the one thing I would change.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Servant Keeper

We have used it forf 7 years now and love it.

Reviewed 7 years ago

Excellent Church Membership program.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Servant Keeper

Great Service!

Reviewed 3 years ago

Best software I've tired to tracking our church's member's and ministries.

Pros

Keeping our church organized has never been easier. With child check ins for functions and online church directories this application has it all. Very well thought out.

Cons

The interface took a little bit to get used to, but nothing that was a problem with us using the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Servant Keeper

Servant Keeper Software

Reviewed 12 years ago

We would recommend the software for Church users.

Pros

At this time this software handles our Church needs.

Cons

Don't have one at this time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Servant Keeper

Software Support

Reviewed 3 years ago

The best Church Software ever.

Pros

Everything; user friendly, quick and professional assistance.

Cons

I love this software and would recommend it to my friends.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Servant Keeper

Great software

Reviewed 12 years ago

I highly recommend Servant Keeper. We were so blessed to have the this software program in '07 when our church was burned in the wildfires. The backup was uploaded to my laptop and we were able to access contact information for the people from our church that had been evacuated. We called cell phones made sure people that had been evacuated had a place to stay and were were able to search by address to find people from our church whose homes had burned down so we could help them. It also allowed us to continue church business from my laptop with no lost data while the church was being rebuilt. This software has truly been a blessing to our church.

Pros

This software is simple to use and offers reports that can be customized to meet the needs of the different ministries in our church. The contribution module is very easy to use and reliable. Backing it up is simple ensuring safe records when the unexpected happens.

Cons

Creating more advanced customized reports is a little difficult until you are used to the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Servant Keeper

Expensive and provides unnecessary features

Reviewed 4 years ago

We went with another solution that provided same tools for less money.

Pros

I like that is an all encompassing solution for church admin.

Cons

I feel like we are paying for features that we will never use. It would be nice to select from a menu of what we actually need and pay for those items.

Vendor response

Hi Justin, i see you visited our website but have not tried Servant Keeper for yourself. Let us know when you want to do that, I'm sure you'll agree with most actual customer reviewers here on Capterra that rate SK 5 stars. Have a blessed day!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Servant Keeper

Great app

Reviewed 4 years ago
Pros

I used servant keeper in a church log that I worked for in the office. Servant keeper was super easy to keep every records of money organized.

Cons

I feel like it could be upgraded to merge with more applications for easier tracking. It's similar to quick books.

Vendor response

Hi Kristen, thanks for recommending Servant Keeper, we're glad you give it 5 stars! Please know that the latest version of Servant Keeper integrates with Quickbooks, Mailchimp, Eventbrite, Verified Volunteers, GivePlus, and many other apps and services. thanks again! - the Servant Keeper Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Servant Keeper

Tracking Church Members

Reviewed 4 years ago
Pros

This software makes keeping track of church membership data easy.

Cons

The financial portion (entering/tracking charitable giving) of this software is a bit cumbersome and not as user friendly as the rest of the software package.

Vendor response

Hi Misty, thank you for recommending Servant Keeper. It's a joy to serve you! Please check out some of the short video tutorials on the HelpDesk website regarding contribution tracking, or contact us. I would love to show you how easy it can be. :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Servant Keeper

Good program for financials, but limited

Reviewed 4 years ago
Pros

Great accounting features, as well as a great tool for creating a church database. It does help streamline your operation in these areas.

Cons

Lack of ability to properly handle scheduling, calendaring, etc.,, in a user-friendly format. To do so, the use of other tools might be required, which can often confuse and frustrate users.

Vendor response

Hi John, thanks for using Servant Keeper! I can't find a customer record for you, but you are correct in that Servant Keeper was not designed for schools but for churches. Thanks! - the Servant Keeper Team