Servant Keeper Features

Servant Keeper

On cloud or On Premise - complete church management software

4.65/5 (625 reviews)

Servant Keeper Feature Summary

  • Customizable profile fields
  • iOS and Android apps
  • Online church directory
  • Auto-fill fields
  • Group emails
  • Donation management
  • Online giving add-on
  • Profile edit histories
  • Documents attached to profiles
  • Memorized transactions
  • Targeted messaging
  • Scheduling add-on
  • Attendance tracking
  • Complete audit trail
  • Reminders for important dates
  • Personalized letters and reports
  • Customizable contribution statements
  • Paperless statements via email
  • Built-in mail merge
  • Payment tracking
  • Indiviudal and family profiles
  • Multi-level security

Competitor Feature Comparison

Access Control
Attendance Management
Audit Trail
Auditing
Charting
Custom Fields
Customizable Reporting
Customizable Templates
Email Integration
Mail Merge
Personalized Profiles
Receiving
Reminders
Scheduled Reporting
Visit WebsiteCompare App
Access Control
Attendance Management
Audit Trail
Auditing
Charting
Custom Fields
Customizable Reporting
Customizable Templates
Email Integration
Mail Merge
Personalized Profiles
Receiving
Reminders
Scheduled Reporting
Visit WebsiteCompare App
Access Control
Attendance Management
Audit Trail
Auditing
Charting
Custom Fields
Customizable Reporting
Customizable Templates
Email Integration
Mail Merge
Personalized Profiles
Receiving
Reminders
Scheduled Reporting
Visit WebsiteCompare App

Mobile apps

iOS App


4 reviews

Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


12 reviews

Servant Keeper Feature Reviews

25 reviewers had the following to say about Servant Keeper's features:

Ruby Sanders

Decent product but functionality is limited

2017-08-11

Pros

Cost effective effective, easy to use, great interface, great training material, excellent support team

Cons

Not flexible enough, group management and reporting very limited , no custom reporting separate contribution and membership modules

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 1001-5000 employees)

Easy to use software!

2018-08-28

Pros

Functionality for member management and organization is very comprehensive.

Cons

There are some quips I have about formatting and customizability, but that is a matter of personal preference.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Servant PC Resources


Thanks for using Servant Keeper and for recommending us to other ministries!

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Faith Snowden

Best Church Software for the price!

2017-01-11

I (the church secretary) have used several different database management systems in past jobs, so I knew I wanted church software with a detailed database, member groups, family connections, and ease of updating/sorting.

Pros

Every person can be added to groups or Sunday School classes, have attendance and contributions tracked, and can even have skills or volunteer areas added to their profile.

Cons

There are a lot of reports available (i.e. family profile, directory pages, attendance) and they are customizable, but you can't change the formatting (font size, layout, etc.).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Servant Keeper

If you want one database for the life of your church, this is the one! A little more money up-front, but worth it! This product is customizable, easy to use (especially if you are already familiar with database systems), and can easily grow with your church.

Source: Software Advice
Helpful?   Yes   No
Read more
Lisa Klug

Love the program! Outstanding Service!

2019-09-06

Pros

I have just started using this program, we completed the conversion today. To date, I have found this program to be extremely user friendly. I am anticipating this program to significantly reduce our redundancy in the office while providing critical information in a very timely manner.

Cons

No facility management/scheduling feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Doris Stoddard

The customer service today was superb thanks to Joe.

2017-07-12

Membership record keeping and management and easy contribution record keeping and reports.

Pros

The software is easy to use and flexible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Servant PC Resources


thanks for posting your review Doris! it's a joy to serve your ministry and we're glad we were able to assist you today. Thanks for recommending Servant Keeper - the Servant Keeper Team

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Stephenie Flewelling

Servant Keeper Product

2019-09-10

Groups management has made several of our reports more efficient and has saved time and money.

Pros

This software is easily customized, tailored to the needs of your organization.

Cons

In the past the support time on hold was lengthy. This has been addressed and is much better now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Leah Mengwasser

Have been with them 3 years. Easy to use and CS is always helpful.

2017-12-26

Pros

Ease of management and navigation within the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Servant PC Resources


Hi Leah, we're so glad Servant Keeper is helping you manage your ministry! It's an honor to serve you! - the Servant Keeper Team

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Brenda Allen

New SK User

2010-10-12

So I am still at 1st base .... only now, I have spent hundreds of dollars to replace the data repository that i had been using for free.

Pros

good features. great that it combines membership and contribution management in one.

Cons

import tool was poor - too constraining, didn't allow you to bring in data which you had and then had to rekey.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Servant PC Resources


Thanks for taking the time to post feedback :)

Fortunately, Servant Keeper DOES have built in mail merge capability with the built in word processor SK Writer, so this will make your life much easier. We have some videos on our site demonstrating this. If you have any additional questions give us a call or email.

I'm sorry the import tool did not meet your needs. Our records indicate that it does work for hundreds of churches who convert their data to Servant Keeper each month, however that surely doesn't make you feel any better.

Please call us and let us help you get the most out of the program. Cheers!

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Dianna Read

Easy to use - Support is incredible!

2019-10-31

I had to contact SK today for help in re-installing a workstation after my computer was replaced.

Pros

Easy to use. Very versatile.

Cons

I would prefer an easier and more robust customizable reporting feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jackie Metzger

Servant Keeper Review

2010-10-08

Highly recommend this software. I reviewed many software products that were similar and liked this one the best.

Pros

Ease of database management for church members, activities, attendance of worship, Sunday school, etc.

Cons

Adding to an existing group once it's created (unless I've not figured that out yet!)

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Anderson

Review of Servant Keeper

2019-11-28

Servant Keeper is a good church management tool for keeping track of people, contributions, managing visitor followup, etc.

Pros

I liked the opportunity to input people in the church, to record financial contributions, and to keep track of attendance.

Cons

However, otherwise it seems to be a decent program for church management.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Bonnie Robak

So glad we switched

2010-10-05

We are very glad that we chose Servant Keeper as our Church Management Software.

Pros

Installation and transferring data was without a hitch and well worth the investment of time.

Cons

The sooner all the SK users at a location begin to increase their effectivenes and productivity the sooner they will appreciate the value of SK and truly use the product as designed. Short individual modules by topic would put this over the top.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Camille Carver

Servant Keeper is a Godsend

2014-10-28

The cloud is very easy to use and the customizable fields are great.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Diana Ballistreri

Easy and Effective

2019-08-30

Updating email databases with third party providers is easy.

Pros

Easily transitioned from paper-based member records to a cloud-based system. Automatically backs up data.

Cons

The very flexibility of the software can also make it a bit tricky to navigate when conducting out-of-the-ordinary or non-standard reporting and analyses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard Colvin

Excellent

2017-05-15

Pros

While some controls and layouts need work, the infrastructure is solid and the features are great for membership management and financial record keeping and reporting.

Cons

The user interface needs improvement in layout of controls and workflow for quality in appearance and presentation and user prompting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Servant PC Resources


Hi Richard, thank you for using and recommending Servant Keeper! We are glad to be serving your ministry and helping your entire team do their job. We are continuously updating our interface with ease of use in mind so we appreciate your feedback on that as well. If you get a chance give us a call so we can know more precisely what your thoughts are. Thank you! - the Servant Keeper Team

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Buddy Lamb

Since 1997

2010-08-11

It does matter if you are a small church with limited staff or a large church with multi-users, Servant Keeper will simplify your data management in every way.

Pros

Besides the affordability, the best feature is that you can customize any of the fields to your on situation or church.

Cons

We have volunteers using it and sometimes in their home.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kirk Hillman

It would be nice...

2013-06-13

Would recommend this system, despite its inability to sync with off-sites. I'm sure this "hiccup" will be resolved in the not too distant future and will be presented to current users without a large financial burden.

Pros

The system is excellent in providing a comprehensive profile for membership and contributions.

Cons

We have off-site locations where we use the same database management but are unable to sync them together.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Sneider

Recommendation for Servant Keeper 8, Cloud Version

2019-08-16

We track contacts with all in our database, add pictures, notes, visits, attendance. We have added Protect My Ministry to do background checks.

Pros

It provides a full range of capabilities from basic demographics, attendance, contribution processing and reporting to group e-mails, data sorting on nearly every field, "dashboard" information to get church info in a quick format and well trained, easily available customer support.

Cons

I only had one issue that has been a problem, but SK corrected it in an update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jill Kemmer

Servant Keeper

2019-10-25

We needed an affordable cloud based church database to replace our old service based program.

Pros

We like the cloud alternative. Event Bright integration is great.

Cons

It doesn’t interface with our One Call Now system, so we are having to update two systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kenny Mahan

Great church software management from ServantKeeper. Great customer service.

2019-01-07

We have been customers since 2001 +/-... maybe even the 90s. We use v8 and like the Cloud. We use original online giving and the Lobby Kiosk, the phone App and we plan to start using the Mail Chimp plug-in this year.

Pros

List management for groups and mailings.

Cons

We are an open church and we have had issues (that we have created work-arounds for) managing couples/families who do not have the same last name. It may be a couple who married and one of them did not change their name, a spouse who did hyphenate their name and one who did not or a same-sex marriage where it may be he/he or she/she. Some even have adopted children who kept their birth name.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Charissa Shull

Enjoying SK6

2010-08-11

I would recommend Servant Keeper to most churches looking for an easier database system.

Pros

Very user-friendly, great at searching and doing reports

Cons

Doesn't easily allow us to take attendance separately for two different services.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Frank Grisanty

Memorial Presbyterian

2015-04-22

Servant Keeper is a superior Church Management Software! Well designed, easy to use and the technical support team is very professional, courteous and above all, knowledgeable of the software.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sue Husser

I am thoroughly pleased with the simplicity of SK software!

2017-06-30

Pros

The SK Church management software has proven to be one of the most user friendly and easy maneuvered programs we have used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Servant PC Resources


Thank you Sue for sharing your experience! It's our joy to serve your ministry! - the Servant Keeper Team.

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Frank Rydwansky

We are just importing from a prior program...this software has been trouble free-excellent!

2015-12-16

Having worked with a number of data management products, the depth of development and intuitive ease of use is superior.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Douglas Lape

Servant Keeper - The First Three Weeks

2017-02-09

Our former management program had limited information about our members and we are taking advantage of the vast number of data fields to gather and enter the information.

Pros

Easy of navigation, yet extremely comprehensive in depth.

Cons

I have not found enough differences to justify both speed tasks and a regular task bar. I also found the User Manual (Contributions especially) in need of reprint. Many index pages are of by two (2) and the user needs to add 2 to most page numbers. The author makes some assumptions about the reader: 1. That they have a working knowledge of the entire system when reading about a specific task, 2. There are words or topics missing in the index which makes it difficult to navigate through the book.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Servant Keeper

One of the additional powers of the SK software is the linking to other software systems ie: VANCO, QuickBooks, Transmodus, and others like these, yet there is very little in the manual to help the user link the systems. This area could be improved.

Source: Capterra
Helpful?   Yes   No

Response from Servant PC Resources


Thank you Douglas! It's very kind of you to take the time to post this review. I think it will be helpful for many. We are honored to serve your ministry.

The Servant Keeper Team

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