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ShelbyNext Membership vs Pushpay Comparison
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Overview
ShelbyNext Membership offers attendance tracking, events scheduling and automating processes & workflows for churches and...
Pushpay is a digital giving and engagement platform designed to help churches manage processes related to donations and fundraising....
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
35
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
The support has always been outstanding -- every individual I've worked with is friendly and super helpful. And the crowdsourced support (online) gets good answers to your questions too.
This is still a good software for the church wanting to connect with its members more frequently. We love the ability to track leadership encounters with our membership.
We previously used Shelby V. Both products have a great deal of advantages in our congregational needs. ShelbyNext seems to be more user friendly that Shelby V.
Pros
The customer support was wonderful and the resources they give are wonderful. They can make customizable apps you can create.
Christa M.
Pushpay is seamless and the Customer Support is amazing, quick and Knowledgeable.
Pushpay keeps great records of payments to easily generate statements whenever you need them. It's safe and secure, I've never felt as though my privacy was invaded.
Cons
There is no alert given if there is a problem on a background check. There is no way to indicate family relationships such as grandmother, siblings, nieces, nephew, etc.
We've had several instances where when problems arose, customer service reps were just as perplexed with the issue.
No back arrow to look at the previous transaction entered. If you are entering a list of manual checks and need to add a vendor all of the previous info entered (date, check number etc) is lost.
Cons
We inform them “a contract that you have breached by the contract, we are moving on. After 3 months and $2400 the only thing we received from PushPay is lies and incompetence.
When we spoke with the Sales Reps boss we discovered he had no idea who we were or the issues we were having (i.e. the Sales Rep lied).
I dislike that it doesn’t integrate with Planner, which we use to coordinate all of our church teams.
Key features
- Total features30
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Ad hoc Reporting
- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Built-in Accounting
- CRM
- Campaign Analytics
- Campaign Management
- Child Check-in
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Cryptocurrency Processing
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Donation Management
- Donation Tracking
- Donor Management
- Electronic Payments
- Electronic Signature
- Email Reminders
- Event Management
- Event Scheduling
- For Nonprofits
- For Religious Organizations
- Goal Setting/Tracking
- In-Person Payments
- Live Chat
- Member Communication
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Mobile Giving
- Mobile Payments
- Multi-Location
- Multiple Payment Options
- Online Calendar
- Online Giving
- Online Payments
- PCI Compliance
- Payment Fraud Prevention
- Payment Processing
- Personalization
- Pledge Management
- Real Time Data
- Receipt Management
- Recurring Giving
- Recurring/Subscription Billing
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Self Service Portal
- Small Group Management
- Status Tracking
- Summary Reports
- Third Party Integrations
- Transaction Monitoring
- Visitor Tracking
- Volunteer Management
- Website Management
- Worship Planning
- Total features65
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Ad hoc Reporting
- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Built-in Accounting
- CRM
- Campaign Analytics
- Campaign Management
- Child Check-in
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Cryptocurrency Processing
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Donation Management
- Donation Tracking
- Donor Management
- Electronic Payments
- Electronic Signature
- Email Reminders
- Event Management
- Event Scheduling
- For Nonprofits
- For Religious Organizations
- Goal Setting/Tracking
- In-Person Payments
- Live Chat
- Member Communication
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Mobile Giving
- Mobile Payments
- Multi-Location
- Multiple Payment Options
- Online Calendar
- Online Giving
- Online Payments
- PCI Compliance
- Payment Fraud Prevention
- Payment Processing
- Personalization
- Pledge Management
- Real Time Data
- Receipt Management
- Recurring Giving
- Recurring/Subscription Billing
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Self Service Portal
- Small Group Management
- Status Tracking
- Summary Reports
- Third Party Integrations
- Transaction Monitoring
- Visitor Tracking
- Volunteer Management
- Website Management
- Worship Planning
Integrations
- Total integrations3
- Blackbaud CRM
- Blackbaud Raiser's Edge NXT
- Bloomerang
- ChMS
- Constant Contact
- DonorHub
- Gmail
- Google Analytics 360
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Neon CRM
- PayPal
- Planning Center
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Salesforce.org Nonprofit Cloud
- Stripe
- Zapier
- Total integrations19
- Blackbaud CRM
- Blackbaud Raiser's Edge NXT
- Bloomerang
- ChMS
- Constant Contact
- DonorHub
- Gmail
- Google Analytics 360
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Neon CRM
- PayPal
- Planning Center
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Salesforce.org Nonprofit Cloud
- Stripe
- Zapier
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