SimpleChurch CRM Features

(1) Having member information at our fingertips. (2) Combined Giving Portal that automatically populates with our members giving records. (3) Attendance records (when they work)

(1) Many times devices can't access member information. Random members will populate but not the ones we are searching for. (2) Different devices reflect different data (example: I show attendance 100 and the person standing next to me shows on 82). And yes, each of us have logged out and logged back in... nothing changes except sometimes it is worse after logging back in. (3) The Giving portal is...

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The App is amazing! Interactions are invaluable. Attendance module is powerful. Mass contact is easy to use and effective. Giving reports are the clearest and best I have seen. We are ready to launch our child check-in in a few weeks as well as the new Ministry One App. Keep the improvements coming!!! SimpleChurch has refused to sit still and stagnate for which I am thankful.

Calendar modular had some great concepts for communicating events to department directors but its interface was awkward and somewhat stiff to put into actual use. I understand they are working to improve it. We are not using it at this time but look forward to seeing how it can be remodeled.

Right from the start - exporting data from our old system into Simple Church was made easy by the support staff. Customer Service is phenomenal! They made the set-up process a breeze and continue to give A+ customer service each time any of our staff have ever called. The program is easy to navigate and use daily. Even the phone app is great and makes life easier for our Care Pastor and team who are out in the field visiting sick members. Their address links to Google Maps which makes it a breeze to find their homes.

The only part I'm not 100% satisfied with are some of the reports available. Our denomination requires specific reporting and I have had to get creative in way to pull out the information that is required. Customer Service is THE BEST and they help me find ways to get what I need. However, if Simple Church discovers that other customers are having the same issues, they will make programming changes to make that report or service available in the future.

When we decided to use SimpleChurchCRM, one of the leading factors for us was the integration of online giving with keeping donor records. We were combining two administrative positions into one, and the added features of SimpleChurch saved us weekly labor hours. The communication tools (text messaging especially) has been invaluable for our ministry. One thing I can truly say is that the developers are constantly working to improve the software. The cloud-based nature and user apps are incredible for working on the go. It helps our staff when we need to work remotely and allows our members to have instant access to an up-to-date directory.

The email writing process (for group communications) leaves room for improvement. You can’t just drop in graphics without them being on the web somewhere already and the formatting options leave a lot to be desired.

It is easy to use. Like that all employees have access to it but can also be limited to what they are able to do in it. The software we had before everyone did not have access. Also like the feature of being able to do mass text/voice call/email. Makes it easy to reach all of our members at one time.

Don't like that to print a directory people have to be in a group. We have people in our database that don't belong to a group and they get left out.

This product has what it is seems like endless features. I can track giving, account for visitors and members. It easy to use. The simple church team offers tons of help and videos to get you started.

Least favorite is that there are so many mini platforms link through it. There is a one stop shop. All can be linked together you have to learn how to use all of them.

Child check-in was a breeze. Pastoral care was very good. Very easy interface and simple design. Quick and easy to learn. Users loved it!

Too low of a ceiling. For a church that is just looking to get started this is a great software, but they were too slow with a lot of their major updates for us to continue. Administrators felt hamstrung with the way that the system ran. The things that they do they do really well, but not practical for larger churches that are looking for a more fully functional system.

The overall platform is very user friendly. Compared to our previous software, SimpleChurchCRM is really easy for our office staff to use. Also, they continue to integrate various features which makes it a comprehensive tool for our church that allows for data management, online giving, text/email communication, check-in, and more.

We've ran into a few issues with our kids' check-in, but those were mostly in the beginning. Support has improved since we first began using the software two years ago, and we really like the features that continue to emerge.

I can quickly get addresses or other information. ease of background checks.

I do not like having to download every report. Sometimes I just want to view and/or print the information without having to save it first. when contributions are entered, I would also like the giving summary to be a separate page. It would also be convenient if the report could be emailed from the program. Cannot find or review bulk emails or find out if they made it to the recipients.

Easy to use. I like the to ability to group members together, and to be able to mass text or email quickly.

I am still trying to figure out the integration with constant contact mass emails.

This software took over for a program we used for many years but was no longer supported by Microsoft. Our files were transferred over, almost seamlessly. The software was not difficult to learn and was pretty easy to use for most of our daily needs.

The data base problem that someone else mentioned, has proven to be problematic. Our biggest problem though, is in using the on-line directory function of the software. Changes made by the administrator do not automatically update on users' apps unless they reload the entire app itself. This is very frustrating for staff and parishioners alike. The Pledge function is also awkward to use and keep updated.

I like the ease of organizing families and finances in one place.

I can't think of a thing I dislike about this product.

We like the ease of use in finding and keeping up with church members once the initial information is put in.

Not able to keep certain easy-to-use schedules (like last week, Monday-Sunday, etc.) available in the giving reports module. We have to go in and change dates every week, both for online, offline, and total giving. More presets would be a great help.

I like how easy it is to use and it allows us to communicate efficiently with our congregation.

I would like to see a platform within the product that would allow volunteers to select times they can volunteer. The current way it is set up, the volunteer must be asked then reject before another can be invited, versus all volunteers can see the available time slots at the same time, and sign ups can be first come first serve style.

What I enjoy most about SimpleChurchCRM is how well it integrates our online giving and our database. I find the ability to produce reports on giving, attendance very helpful. Furthermore, I like the ability to mass communicate (text, email) and the ability for members to update their information.

Sometimes the latest updates take a while to reach our system. The pricing system can be confusing at times.

Mass messaging. CUSTOMER SERVICE - GOOD JOB TEAM. Probably the only reason we're still using SC-CRM.

We are close to changing from SimpleChurchCRM to Planning Center. One of the features of planning center is the option for the GIVER to opt to pay for transaction fees. HUGE PLUS! They also have ministry scheduling available. It's an ALL-IN-ONE solution. Check it out.

Simple Church is a very easy but powerful software that it works great with any size church.

It would be great if they had it where you can change language, like spanish etc.

The ease of use of SimpleChurch has been so amazing for me. The mobile app allows me to even keep up with my work and events from anywhere. I can easily group our members on a number of characteristics to make contacting certain groups easier. The software's reporting system is excellent too, providing regular attendance reports and reports of members to whom we need to reach out for whatever reason.

No cons were added to this review

We have found simple church to be a great tool for our congregation. It is easy to operate and easy for new people to learn.

We have found simple church to be a great tool for our congregation. It is easy to operate and easy for new people to learn.

I particularly like how easy the software is to use. The app puts mass contact at my finger tips.

I would like to message/contact individuals without having to create a new distribution and also have a way to track to visitors without creating a member profile for them.

No pros were added to this review

No cons were added to this review

I like the ease of entering data and searching for that data.

The interface can be somewhat confusing at times.

No pros were added to this review

No cons were added to this review

Integrations with mail chimp, IOS native and ability to have many volunteers in the church use the software to perform their functions in serving god are wonderful. God bless you

Limited reporting and database custimistion - I think that hopefully this can be improved in time but overall t he benefits far outweigh this small detail.