Snowball Pricing Plan & Cost Guide

Snowball

Fundraising software for nonprofits

4.82/5 (11 reviews)

Snowball Pricing

Pricing model: Free, Subscription

Please contact Swoop In Technologies for pricing details.

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Snowball Pricing Reviews

Pros
  • Snowball is a great product that makes it that much easier to raise money via text-to-give and other useful features. They provide a great customer and user experience.Lachelle R.Read the full review
  • I like how easy the 2 step process easy and the security provided. It can be very personalized and customized to the user which I like a lot.William P.Read the full review
  • Snowball tools helped Encuentro take our fundraising activities to the next level - super easy to use and set-up campaigns and I love the text to give feature and online auctions.Julia C.Read the full review
Cons
  • My organization is still charged the processing fees. I would imagine this is "industry standard.Joanna C.Read the full review
  • Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund.Joanna C.Read the full review
  • Sadly, it just was not robust enough for our needs.Julia C.Read the full review
100%
recommended this to a friend or a colleague

6 reviewers had the following to say about Snowball's pricing:

Joanna C.

Good Value - Nice Features

Used daily for 6-12 months
Reviewed 2021-05-04
Review Source: Capterra

As I learn the software, I continue to find new uses for our organization. I believe this product is versatile and has a lot to offer for the price. Customer service is 5-star - quick responses and very helpful.

Pros
I really like the ease of use. The software is intuitive. I appreciate not only being able to run a fundraising campaign, but I also like the ticketing feature. Moving to virtual concerts and not needing assigned seating, this basic ticketing feature has been a great low-cost way to sell tickets. I also like the reports and filter option. I can easily export data. Having the option of "text-to-give" is a nice feature and is easy to set up.

Cons
Although the pros far outweigh the cons, I would appreciate an easier way to reconcile deposits. The deposit detail provided doesn't always reflect actual transaction activity in the case of issuing refunds. Customer service does provide the detail, thought, when asked. Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund. My organization is still charged the processing fees. I would imagine this is "industry standard". I would love to have a way to send an email blast to event ticket purchasers. I was told this feature is "on the roadmap", though. One little con is not being able to highlight text to copy/paste when creating a campaign. If I highlight by clicking and dragging (out of habit), I typically get kicked out and loose edits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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William P.

Great experience with @pay. Easy process

Used monthly for 6-12 months
Reviewed 2018-05-02
Review Source: Capterra

Pros
I like how easy the 2 step process easy and the security provided. It can be very personalized and customized to the user which I like a lot.

Cons
Can be pricey but I feel good that it is secure and easy. Pricing is a lot priority compared to peace of mind and sanity of implementation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Nicole M.

Great software

Used monthly for less than 6 months
Reviewed 2021-05-10
Review Source: Capterra

Pros
Easy to use. Intuitive software. Low costs and text to give feature.

Cons
Email field for donor database is a mandatory field. We receive checks and would like to track the donation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Megan S.

Already Recommended to People

Used occasionally for less than 6 months
Reviewed 2021-05-04
Review Source: Capterra

So easy! I've used other platforms that require six months of prep work before the event because the platforms are so convoluted and complicated. Snowball takes the basics of what you need to run an online auction and keeps them easy. You don't need to be incredibly tech-savvy to run this platform! It's quick and simple to set up a new event. Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.

Pros
This software was such a blessing for our silent auction in February. I researched multiple options for our organization's first virtual auction and was blown away by how expensive everything has become. Other options are easily over $1,000, charge per "event", place strict limitations on the number of items/bidders, or charge insanely huge processing fees. Snowball was by far the most affordable choice and it offers unlimited items and bidders with a smaller processing fee. Additionally, the software fee is annual and we can use the platform as often as we want over the course of the year! We literally couldn't have met our event revenue goal if not for Snowball's affordability.

Cons
I'd like to see a "shopping cart" for bidders who win more than one item. We had multiple winning bidders who won more than one item and they had to pay for each thing separately. I've used auction platforms before that will take a winner's goods and put them into a cart for a quick, one-time checkout. Because we had winners with 3-5 items, a handful of them opted to send us a check for the entire amount since paying five different times was inconvenient. Being able to move the listed items would also be a great feature—we added items as they were collected/donated and then when we wanted to reorder the lineup, we had to delete every single item and re-create them to get them to appear in the order we wanted.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Susan P.

Good Value

Used occasionally for 2+ years
Reviewed 2021-05-04
Review Source: Capterra

Good. My representative is very attentive

Pros
Easy to use. Lots of help with technical issues.

Cons
Not as many options as more expensive text to give options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Customer Service for the Win

Used weekly for 2+ years
Reviewed 2021-05-04
Review Source: Capterra

Good user interface.

Pros
What I love most about this product is its customer service accessibility. While the product may not have all the bells and whistles that some more expensive lines have, the team is always ready and willing to make modifications so it fits your needs well.

Cons
Some features you find with pricier competitors are not available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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