Most popular features of all Nonprofit apps
25 reviewers had the following to say about Text In Church's features:
Pros
This is a great texting system to use when you need communication with a small group of people, we use this mostly for our student ministry.
Cons
I wish this system would integrate more with different software.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Thanks for the review Misti!
We currently integrate with Planning Center and are adding additional integrations in the near future.
Thanks!
~ Tyler
Our communications improved without a large dedication of time and effort with Text In Church.
Pros
Text In Church compiles communication databases in one place online.
Cons
Text In Church does not have an easy "save draft" or autosave feature. If you are interrupted for a long time during creation, depending on your computer setting, you have to re-login and start over.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Sanda - Thanks for the thoughtful review. I love your auto-save suggestion. I'll share that with our team later today!
Instant & easy communication with small and large groups.
Pros
I love being able to communicate quickly with the entire church or with selected groups in a moment via text messaging! Also, they can communicate back via text through the TIC Messenger App. They also help create a guest follow-up system!
Cons
We have had trouble getting our digital connect card form to work correctly at times.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
The only way we could contact the company to talk about the issue was by the chat feature on the website.
Pros
Great program with good features.
Cons
Also, importing large amounts of contacts isn't as easy as it seems.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Text In Church
Please wage functionality vs. support. If function is the main concern, this product is great. If you would like help along the way, don't buy this product.
Hi Matt, I'm really sorry for the frustration we caused this morning. We emailed and called to let you know the error with your account has been resolved.
con- We are not able to use mobile devices to send and receive communication con- can not send individual text only responces
Rating breakdown
Thanks for the review Bruce!
Our development team is working on a new feature that will allow you to send texts to both individuals and groups. You'll see this update in your app in the coming weeks.
Things we wish TextInChurch had: A way to send a digital connection card through messages (no just campaigns) A way to forward responses to an email/somehow get notifications when people text in.
Rating breakdown
Thanks for the review Joanna!
I really appreciate your suggestions. You'll see most of those in our upcoming release. We're continually working to improve and really value your suggestions. Thanks so much!
It is easy to contact each of our regulars reminding them of service and let them know what the text will be so they can read it for themselves beforehand. The email feature is great for an occasional email to those who have visited or have dropped out.
We also love that when things happen we can send out info to our entire church super easy!
This service allows me to send a series of messages automatically to our guests.
Pros: Instant communication with members, ease of access, great communication with the staff members Cons: We have only had one when the service went down during February.
We have used it for Easter Outreach Event, Art Classes, and general information to stay in the loop with activities. Great program!
Text In Church has been a God send for our church! Our congregation loves it, and so does our staff. Would definitely recommend!
Pros
We've been truly surprised by how our congregation has embraced this communication tool.
Cons
It's way too easy to put in too much information and bam...you're over the limit.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Would like a notification system, longer text message capability, and giving capability.
Rating breakdown
Hi there Wanda!
Thanks for the review!
Our development team is working on a release that will increase the character count for text messages. It is scheduled to release on Tuesday.
Also, the notifications will be released next month along with our mobile phone app.
Grace and peace,
~ Tyler
Wished it had push notifications.
We were amazed by how scheduling a thank you text and an email along with a phone call and postcard reminder equipped and empowered us to stay connected to our visitors.
Pros
we like the ability to text members. While beneficial, its not if we have to pay double the price
Cons
Back in February, they double billed our credit cards for an annual fee, and now, 4 months later, after a dozen emails, and even more calls to our bank, this company tells me it may take another month before they can figure out how to issue us a credit for hundreds of dollars.
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
Hi Deb,
Thanks for the honest review.
I'm really sorry for your frustrating experience.
This was a very unusual circumstance though. Rather than requesting a refund you marked the charge as fraudulent. This initiated a review by your bank and your payment was immediately withdrawn from our account. Unfortunately, we were not able to refund your charge until your bank completed it's review.
Once the review as completed in our favor your bank returned the funds to Text In Church and we issued your refund within 3 hours.
Again, I'm so sorry this was so frustrating.
I know we were in contact throughout this whole process, but I'm really sorry I wasn't able to get any details about the process from your bank.
This should have been a really simple refund. I am so sorry the review process was so frustrating.
Grace and peace,
~ Tyler Smith, Co-founder
I really enjoy using this app and website because it's easy to collect information on new visitors, send out reminders, and communicate information about announcements discussed during Sunday service.
Pros: great way to contact people in your church, and have them feel like they are in the loop of what is going on without YOU have to write individual texts or emails.
Rating breakdown
Hi there Lorraine!
Thanks so much for the review.
Our app will be released in the coming weeks... it will include push notifications each time you receive a message. It will eliminate the need to check the site often. You're going to LOVE it!
Unlike email, you have to actually open up an email to see it.
Pros
It simplifies communication, eliminates emails that go straight to junk mail, first time guest follow-up systems made simple, and the list goes on.
Cons
The app through iOS could be better. As I am traveling, it would be great to set up a quick text from my phone. The capability is there, but it glitches out sometimes. Great idea, just needs some improvement.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
