Text In Church Features

Using TIC is such a simple process. Very easy learning curve. Saves us time and energy when communicating with our church. Instead of making hundreds of phone calls to get information out we can easily connect with everyone with the click of the mouse.

The app is a little sketchy at times. It will say I have a ton of unread notifications when they were all read. Other than that it is a great product!

Hi James! Thanks for the great review. I really appreciate you sharing your experience. Sorry for the confusion with the notifications. Since your inbox is shared amongst your admins, the app notifications are for unactioned messages NOT unread messages. You can simply mark them actioned or reply to remove the notification. Again, thanks for the awesome feedback!

For the price, I don't think you can do any better than Text In Church. Their base package is plenty for what we need in a church that has 150 weekly attenders. We have the ability to create custom text groups and automated workflows. On top of that, it's there's a pretty good CRM powering it all.

The one challenge to Text In Church is the learning curve. Some features have a confusing user experience. Fortunately, their solution feels lightweight and it's easy to play around until you figure it out.

Thanks for the great review Keegan!

The workflow is one of their greatest features. Once the workflow is setup you do not have to continue to setup up messages, it's automatically done for you.

To be honest, I do not have anything negative to say or like the least.

Wow! Thank you so much for the kind words and amazing review, Elijah. We are thrilled to hear about your experience with Text In Church. We will keep improving our system and I hope we continue to earn the perfect 10/10 rating you gave us.

Text in Church enables me to communicate with hundreds of people at the same time, in a personal way. This has enabled our church to grow exponentially by being able to connect more effectively. The Plan A Visit features through Text in Church allow guests to be connected and for barriers to be removed before they even enter our parking lot.

I wish that they offered multiple lines / user accesses within the same account. I also think that the "app" for mobile use is rather clunky and slow - this is probably the only piece I don't like. I expect that they will improve this soon.

Faith, thanks for the awesome review! Yes, we will soon offer multiple lines. This will be super helpful. Also, we are currently rebuilding our app and can't wait to release it.

It is easy to use, quick to set up and lets us focus on relationships rather than administration.

Nothing really. If there is anything to complain about it that the software does not notify you via text/email of interaction. You must be in the software/app to get notifications.

Thanks for the great review Kenny!

I LOVE LOVE LOVE the ability to schedule text messages or emails! It makes keeping up with my team easy and communication with the entire church a breeze! honestly, I'm forgetful most days and will remember to send someone a message at 10pm and that's not appropriate so I love that I can type it out and schedule it to send at a more appropriate time! I also LOVE the groups! you don't have to go in and select each person each time hoping you don't forget anyone! you can just click the group you want, one click! easy peasy!

My only complaint would be that sometimes I get logged out randomly, I'm sure it is for security reasons, but I don't realize I'm logged out until I need to use and have to log back in.

Currently our Plan Your Visit guests are able to sign up for service and get a response immediately as well as multiple staff getting notifications that a new guest has signed up.

App software needs to be updated allowing the user to have access to the same features as a desktop. We also wished that guests can input their birthdays as well as choosing what service time they plan on attending.

Thanks, Michelle! I really appreciate the review. We are currently rebuilding the mobile app and can't wait for you to have access to it.

The features that Text In Church offers delivers! Groups, automated workflows, smart connect cards, and much more!

I would like to see more developed integrations that make life easier when using multiple platforms!

Wow! Thank you so much for your amazing review, Josh. We really appreciate you and are thrilled that Text In Church has been a game changer for your ministry :)

Who would have thought that Texting would be a good thing in a congregation? However, this software understands that people, especially Millennial generations, use their phones for communicating, giving, and worship. This is an efficient software product that uses modern technology and teaches congregational leaders the value of texting for ministry.

We used this as a trial and it seemed to work well. Was difficult and that is why we were not able to stick with it--and we had limited funding.

Hey Robert - Thanks for the great feedback. I'm sorry to hear you found it difficult. I love to help! If you're willing... we'd love to jump on a call and help you get setup for success. Just shoot our support team an email.

They ability to set up guest follow up so those who are new do not fall through the cracks. It has helped us stay in contact after someone has come and be able to minister after that initial visit. We also like the ability to put a plan a visit on our site so someone we can communicate with them and give them some invite on our church before they come. This helps out with those awkward feelings for new guests.

only thing I have is about setting specific dates for txts to go out, which they listen to our feed back and are working on this.

Great program with good features.

If you have a problem, good luck getting ahold of a person on the phone to resolve the issue. Also, importing large amounts of contacts isn't as easy as it seems.

Hi Matt, I'm really sorry for the frustration we caused this morning. We emailed and called to let you know the error with your account has been resolved.

I love Text in Church for many reasons but specifically its simplicity to set up and use

The only thing I'd like to see improved is the # of characters allowed for a text to be sent in one message but I'm not sure TIC has any control over that.

We are so grateful for your kind words. Thank you for taking the time to share your review with us and the community!

I appreciate the ability to set up workflows to ensure I am staying on top of communication. When people respond I am able to engage at a deeper level.

I would love the ability to create my own automated workflow template that I would be able to open and set the specific date to trigger the workflow. All the templates are designed to trigger based on the day an individual is added to the group. I would like to have people be able to join a group over a period of time and then all receive the same communications on the same day. For example, have people sign up for an event through the month of Sept but then everyone receives a series of sms during the week prior to the event the first Sunday of Oct.

John, thanks for the amazing review! You do have the ability to send your messages on a specific date. For your example, you want to create a group and allow people to sign up for the whole month of September. Then, schedule group messages to that group on the exact dates you choose in October. You won't need to use the Automated Workflows to do this. If you need help, contact our support team we'd love to help.

It is a great tool for sending out brief announcement reminders, event changes, service updates, etc... The congregation gets the information immediately and you don't get a full mailbox of responses either. You could set-up various groups and send only to the groups. We have a group named ASM (Access Student Ministry) for our youth group. That all our parents and students are on so that everyone gets the information.

Using it for our first time visitors was not successful for us. Many of our guests did not or would not give us their cell phone #. We had set-up a flow of email and text messages that would be sent out through out the course of 4 weeks to our guests but with out a cell # that would only received part of the follow-up.

Thanks for the review, Eric!

Text in Church is a fantastic text program that is easy to use, affordable and integrates perfectly with our Church Management Software.

I do wish they had more alternative pricing tiers in regards to number of text we can send.

The ease of being able to communicate with members at one time from one place.

I do not like that there isn't a reporting feature. I must report to the Pastor monthly on the number of new visitors we get each month. When exporting from TIC to excel, it's like pulling teeth to short through the information.

The ability to communicate with​ a wide range of people. I see over and over again how much more people will respond to a text communication than an email. If you need people to actually come to an event or sign up for an event, text in church is the way to go.

Overall it is a great application and don't have too many complaints.

Thanks for the great review!

This enables me to reach out to our members and extended membership efficiently and effectively. We are seeing that texting is the most likely used form of communication with the great majority of people.

Sometimes it is time consuming to send text to select people without creating a new group for one specific text out. I would prefer not to set up new group each time

Ken, thanks for the awesome review. I wanted to let you know that when sending a text message you can send to individuals rather than groups. This should prevent you from needing to create a new group each time. Hope this helps!

Text In Church compiles communication databases in one place online. Text, call or email efficiently and effectively with multiple lists and purposes. Text In Church gives the ability for multiple users

Text In Church does not have an easy "save draft" or autosave feature. If you are interrupted for a long time during creation, depending on your computer setting, you have to re-login and start over. Inconvenient but not a deal breaker because creation is easy.

Sanda - Thanks for the thoughtful review. I love your auto-save suggestion. I'll share that with our team later today!

I love being able to communicate quickly with the entire church or with selected groups in a moment via text messaging! Also, they can communicate back via text through the TIC Messenger App. They also help create a guest follow-up system!

We have had trouble getting our digital connect card form to work correctly at times. However, we can go into the program and collect the data when this happens.

I love that this syncs with Planning Center Online. I can then choose the appropriate list to contact, and send out much needed information .

The new layout is a little hard to navigate. I really don't like that the scheduled time is in military time. It's very confusing.

Thanks for the great review Felicia! We'll be sure to get the time standardized :) You'll see that fixed very soon.

The ease in which you can do mass texting.

The App, limitation with custom links and inability’s to set specific permissions for isers added.

Thanks for the great review! We have some new features coming the next few months that will address your cons. Including a brand new app.

I tried other church texting platforms but Text In Church is more polished and simply works. I have only been using it for a week and already new guests are getting engaged. I have collected more contact info from guests in a week than I did last year!

I wish that we could use our church land line number as the texting source (Like Pastorsline)

Thanks for the great review! Nicholas, you can use your church landline. Just reach out to our support team and we'll be happy to set that up for you.

This is a great texting system to use when you need communication with a small group of people, we use this mostly for our student ministry.

I wish this system would integrate more with different software. We switched from using this software because it was limited to integrations.

Thanks for the review Misti! We currently integrate with Planning Center and are adding additional integrations in the near future. Thanks! ~ Tyler