The trusted text & email software to help your church thrive
4.61/5 (216 reviews)Most popular features of all Nonprofit apps
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Text In Church's features:
Text in Church helps us communicate well and directly with the largest number of people in our organization, which numbers about 500 church members.
Pros
Easy to use, reaches people better than email.
Cons
Problems with Church Management Software integration (Church Community Builder).
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Paul, thanks for the awesome review.
We have an older congregation who doesn't use a lot of mobile social media so it makes it easy for us to stay in touch with them.
Pros
It integrates with our Church Management Software.
Cons
They give you a local number to text from instead of those 6 digit ones, but I would really like it if I could put my phone number in to text from. Other than that I'm pretty happy.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Hi Tom! Thanks for the review.
If you'll contact our support team we can text enable your church's phone number. We'd be happy to help you get that setup.
~ Tyler
Pros
very state of the art, a lot of great features that we are still figuring out how to use
Cons
Does not have a way to enter people in the system unless they have their own unique email or cell phone, so it make us use to different products for promotion and people management
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Hi Corey,
Thanks for the review.
Being a communication platform, we do require a phone number or email address for each contact. We do this to prevent duplicate contacts.
You may want to check out Planning Center People for your people management. We do integrate with them which makes the data entry super easy.
Great, we've seen increased participation and retention of new visitors since starting TIC.
Pros
The ease of being able to communicate with members at one time from one place.
Cons
When exporting from TIC to excel, it's like pulling teeth to short through the information.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
The only way we could contact the company to talk about the issue was by the chat feature on the website.
Pros
Great program with good features.
Cons
Also, importing large amounts of contacts isn't as easy as it seems.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Text In Church
Please wage functionality vs. support. If function is the main concern, this product is great. If you would like help along the way, don't buy this product.
Hi Matt, I'm really sorry for the frustration we caused this morning. We emailed and called to let you know the error with your account has been resolved.
We are doing a much better at data aquisition and therefore better at leading people through a funnel/process of assimilation as well as spiritual development.
Pros
I appreciate the ability to set up workflows to ensure I am staying on top of communication. When people respond I am able to engage at a deeper level.
Cons
For example, have people sign up for an event through the month of Sept but then everyone receives a series of sms during the week prior to the event the first Sunday of Oct.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
John, thanks for the amazing review! You do have the ability to send your messages on a specific date. For your example, you want to create a group and allow people to sign up for the whole month of September. Then, schedule group messages to that group on the exact dates you choose in October. You won't need to use the Automated Workflows to do this.
If you need help, contact our support team we'd love to help.
We have seen a significant response when used for events and reaching out to our 1st time visitors.
Pros
The ease in which you can do mass texting.
Cons
The App, limitation with custom links and inability’s to set specific permissions for isers added.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thanks for the great review!
We have some new features coming the next few months that will address your cons. Including a brand new app.
Instant & easy communication with small and large groups.
Pros
I love being able to communicate quickly with the entire church or with selected groups in a moment via text messaging! Also, they can communicate back via text through the TIC Messenger App. They also help create a guest follow-up system!
Cons
We have had trouble getting our digital connect card form to work correctly at times.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
We are able to reach the people who want to be a part of our prayer campaign. Once the initial bugs were fixed it has worked seamlessly.
Pros
Ease of use Works well once payment is initialized Help is fairly quick Connects to PCO groups
Cons
Too much non-pertinent communication. Some people in groups do not recieve messages when signed up. (5 out of 200)
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Thanks for the review Megan.
We are unable to use it with our current database.
Pros
The option to text church members from a phone that isn't your own personal phone is something that we've wanted for a long time!
Cons
Our Ministry Platform database has all of our contacts, lists, etc. - but the programs don't talk to each other, so we can't use it.
Rating breakdown
Time used: Free Trial
Frequency of use: Occasionally
Likelihood to recommend
I'm sorry that we don't integrate with your church management system. Currently, Text In Church integrates with Planning Center, Church Community Builder, and Mailchimp. Other integrations will be added in the future.
Our communications improved without a large dedication of time and effort with Text In Church.
Pros
Text In Church compiles communication databases in one place online.
Cons
Text In Church does not have an easy "save draft" or autosave feature. If you are interrupted for a long time during creation, depending on your computer setting, you have to re-login and start over.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Sanda - Thanks for the thoughtful review. I love your auto-save suggestion. I'll share that with our team later today!
People were great but automatic responses were impersonal and too often
Pros
I appreciate what you are trying to do.
Cons
There was too much communication and it took forever to cancel.
Rating breakdown
Time used: Free Trial
Frequency of use: Occasionally
Likelihood to recommend
Hi Catherine,
I'm really sorry you had a bad experience.
If you'll just reply and let us know you don't want to stay in touch we'll be happy to stop communicating with you.
I'd recommend Text In Church to any church who is looking to offer text opt in for new visitors or for events.
Pros
The user interface is fantastic and it's very easy to learn.
Cons
We've had a few issues of people not getting the automatic text replies.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Thanks for the review Zach!
Whether you're in the market for a better follow up system, a new relationship management system, or just searching out of curiosity I HIGHLY Recommend Text In Church.
This worked well for an event we had where people were texting in live questions but we've had very little response with guests.
Pros
That you have the ability to set it and forget it.
Cons
Dashboard is not organized well and is confusing.
Rating breakdown
Time used: 6-12 months
Frequency of use: Occasionally
Likelihood to recommend
Hi Antonia,
Thanks for the feedback.
We encourage you to continue using your traditional connection cards along with the digital version. It's not too important how you gather your guests' contact info... the important part is how you follow-up with each guest.
If you'd like help reach out to our support team. Wed love to help you get set up for success.
We are using Text In Church to have a process in place that will help us to keep track of and follow up with our guests.
Pros
It also has an option for people to sign up for activities and events.
Cons
I would like to have the ability to add my own forms to use for different things that happen in the church. You are pretty much restricted to the templates that they offer already.
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
Clyde, thanks for the amazing review! Really appreciate your thoughtful review.
We have used this software to stay in contact with and communicate with our membership.
Pros
Ease of use Easy Set Up Software Support
Cons
Nothing in particular. Everything was good.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Sandra, thanks for the great review. We really appreciate it.
Things we wish TextInChurch had: A way to send a digital connection card through messages (no just campaigns) A way to forward responses to an email/somehow get notifications when people text in.
Rating breakdown
Thanks for the review Joanna!
I really appreciate your suggestions. You'll see most of those in our upcoming release. We're continually working to improve and really value your suggestions. Thanks so much!
The email feature is great for an occasional email to those who have visited or have dropped out.
Pros
There's lots of text options and it's very user friendly. The app is also great. We're able to download the app and use it anywhere.
Cons
We would prefer that there's more features on their contact form.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Jessica, thanks for the awesome review!
Text In Church lets you set up and customize a comprehensive guitar followup protocol that’s near foolproof!
Pros
Hands down what I like most about Text In Church is the automation!
Cons
This way, I feel like I can freely communicate and hold conversations without feeling like I’m using up valuable text credits.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Thanks for the great review! Really appreciate it.
Pros
This is a great texting system to use when you need communication with a small group of people, we use this mostly for our student ministry.
Cons
I wish this system would integrate more with different software.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Thanks for the review Misti!
We currently integrate with Planning Center and are adding additional integrations in the near future.
Thanks!
~ Tyler
