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Text In Church Logo

The trusted text & email software to help your church thrive

Text In Church Reviews - Page 4

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245 reviews

Recommended

tP
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terri P.

Religious Institutions, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of Text in Church

Reviewed 4 years ago

Text in Church customer service is incredible & I very much loved their option to help in getting all my forms set up so all I had to do was go in and customize.

Pros

This software is very user friendly and doesn't take a lot of time to be able to incorporate into your follow up strategy.

Cons

Overall I don't feel like there is anything I don't like about this software.

BT
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Bobette T.

Religious Institutions, 51-200 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Still in implementation mode, but

Reviewed 5 years ago
Pros

So far, I've found TIC incredibly easy to use. When I do have questions, they have a great knowledge base, videos, and their customer support is amazing. We are very excited to roll this out!

Cons

I don't know yet. We haven't fully implemented, but so far, so good.

Vendor response

Thanks for the great review Bobette!

KA
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Katie A.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Unsure

Reviewed 5 years ago

The customer service is great, I am just unsure how we are going to like it moving forward because of the before mentioned issues.

Pros

The syncing with our main database and the ability to create a workflow.

Cons

That is does not sync and update quickly. There is no good workaround for people who share an email but both want to get texts to their own phone.

Vendor response

Hi Katie, Thanks for your feedback.

PW
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Pam W.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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You should try Text In Church

Reviewed 5 years ago

We recently used the system to reach out to members who were MIA. We got 90% response from the MIA members and they actually came and are now coming to church.

Pros

The templates that are already set up makes it very easy for a newbie to start using the software. THe team seems to be very engaged with the customers/clients.

Cons

The mobile app does not allow for the same function as the software use on the computer.

Vendor response

Thanks, Pam! I really appreciate the review.

DJ
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Daniel J.

Used weekly for 1-2 years

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  • Value for money
  • Ease of use
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Text in Church is an awesome tool. Highly recommend.

Reviewed 7 years ago
Pros

The best thing about Text in Church is how easy to use it is. Anyone, no matter how good they are with computers, can easily learn how to use the software.

Cons

I really have no negatives about this software. It does exactly what it is supposed to do and the price is very reasonable!

JB
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Jamie B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Reaches people where they are!

Reviewed 7 years ago

The benefits are reaching the families of our church/school immediately. Everyone is digital and stuck to their devices and the quickest way to reach them is through those devises. This software takes the manual labor and guesswork out of reaching everyone in your database.

Pros

I like the features of being able to select all or just a sub category. That is helpful in organizing what the message is for. The concept is great and the results are immediate.

Cons

I do not like the colors used. It seems dull and boring. There is no pizzazz in the set up and it is not appealing or attention grabbing.

Vendor response

Thanks for the review Jamie! Let me know if there is anything specific I can help with.

JT
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Jason T.

Religious Institutions, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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No one helps the church follow up with guests through text messaging like Text in Church

Reviewed 7 years ago

There is no software that is better to follow up with guests via text messages than Text in church. It is simple to use, and easy to administrate. It is also great to access the information at any point or any place.

Pros

Using this software to follow up with guests and definitely a highlight. Also, the fact that they provide a local phone number from which the texts are sent, allows a personal cell phone to stay personal.

Cons

While the cost is fair, I do feel like this type of software can be done for free. However, Text in Church makes it simple and professional. A great option for any sized church.

Vendor response

Wow! Thanks for the awesome review Jason.

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Verified reviewer

Religious Institutions, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good way to communicate to church members

Reviewed 5 years ago

realy easy to send messages, either from the web or mobile app.

Pros

It's easy to send a text, to an the whole body or a select group of members.

Cons

It's not integrated with other software, but if all you need is a text platform, this will work.

Vendor response

Hi there, thanks so much for the review. What software are you wanting to integrate with? Text In Church currently integrates with Planning Center, CCB, and Mailchimp. And, others are in progress.

CM
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Chris M.

Religious Institutions, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Church Communication Tool

Reviewed 5 years ago

It is a great way to send out text messages, emails to individuals as well as specific groups within your church community.

Pros

I love how easy it is to set up, and how much easier it is to get information circulated with various people and groups within our church community.

Cons

My only wish so far is that you could attach PDF to the emails you are sending out.

Vendor response

Thanks, Chris! I really appreciate the review.

GQ
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Ginger Q.

Religious Institutions, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TIC

Reviewed 5 years ago

This gets messages to people quickly and to a lot of people at one time. It is so easy to use and very convenient.

Pros

It is very easy to use and so convenient

Cons

I haven't found anything I don't like about it.

Vendor response

Wow, Ginger thanks for the great review!

PV
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Paul V.

Religious Institutions, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Text in Church

Reviewed 5 years ago

Text in Church helps us communicate well and directly with the largest number of people in our organization, which numbers about 500 church members.

Pros

Easy to use, reaches people better than email.

Cons

Problems with Church Management Software integration (Church Community Builder).

Vendor response

Paul, thanks for the awesome review.

BM
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Bruce M.

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  • Ease of use
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Not as successful as we hoped

Reviewed 9 years ago

We tried to use both connection cards with Text in Church to cover the bases. We even spent a great deal of time introducing the program to the congregation... and gave new visitors a quick but detailed visual for their access to the program, but we did not see the total benefit that we hoped for. The staff at Text in Church worked with us with efficiency and response, but our community did not embrace it. It started out with decent numbers of users... but dwindled over the last 5 to 6 months.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

HI there Bruce! I'm really sorry you haven't see the success you expected. Feel free to reach out to our support team and we'd love to walk thru everything with you. It sounds like something needs to be tweaked just a bit. We'd love to help!

ST
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Sandra T.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Intra-church Communication

Reviewed 5 years ago

We have used this software to stay in contact with and communicate with our membership. It is great for individual and group contact. Our membership like the fact that they can text to communicate with church staff, as they are more likely to read it than an email.

Pros

Ease of use Easy Set Up Software Support

Cons

Nothing in particular. Everything was good.

Vendor response

Sandra, thanks for the great review. We really appreciate it.

ls
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larry s.

Religious Institutions, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Experience with Text in Church

Reviewed 5 years ago

Overall we are pleased and believe that our purposes to reach out to first-time guests are being served.

Pros

The system of being able to follow first time guests with texts and e-mails as well as more personal contacts. No one got lost in the cracks so to speak. We were able to track people more efficiently.

Cons

Do not like the App. When send texts to specific groups their responses show up to everyone on the App which is unnecessary and clutters. Also it seems that everyone at first gets 2 of the same texts and we can't seem to get that corrected.

Vendor response

Larry thanks for the great review! Sorry to hear you're frustrated with the mobile app. Good news... we'll be releasing a brand new app in the coming months!

VK
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Vanessa K.

Religious Institutions, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Idea - Let’s go further!

Reviewed 5 years ago

It’s been great to sent out messages for my pastor timely.

Pros

Useful for getting a message out to the masses

Cons

Would like to actually review what will be received in the end. Need more time one on one with experts to capitalize on features. Too many different reps bombarding me; couldn’t keep it all straight and may have lost the features/capabilities because of that.

Vendor response

Hi Vanessa, Thanks for the great review. To capitalize on all the features you should jump on a call with our team. We offer a live demo and Q&A every Monday through Thursday at 1pm CST. You can get signed up here. https://go.textinchurch.com/lunch_learn And, reach out to our team. We'd love to help!

TM
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Travis M.

Used daily for less than 6 months

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  • Ease of use
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Great software for churches who love technology.

Reviewed 6 years ago
Pros

This software is amazing for newcomers and first time visitors of a church. You can have them text a number and get immediate responses.

Cons

The price was the only draw back for our smaller church. The tools and customer service was great, we just couldn't afford it.

Vendor response

Travis! Thanks for the great review.

MB
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Megan B.

Nonprofit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Text-In-Church Pros & Cons

Reviewed 5 years ago

We are able to reach the people who want to be a part of our prayer campaign. Once the initial bugs were fixed it has worked seamlessly.

Pros

Ease of use Works well once payment is initialized Help is fairly quick Connects to PCO groups

Cons

Payment bugs Text sent out in batches and not all at once You can't keep your place when you scroll and click on someone's account and then go back. There is no easy system for group categorization. It would be awesome if help was more immediate. Too much non-pertinent communication. Some people in groups do not recieve messages when signed up. (5 out of 200)

Vendor response

Thanks for the review Megan.

PM
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Patrick M.

Religious Institutions, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's been awesome!

Reviewed 7 years ago

I gave our team the ability to connect with more people over a longer period of time.

Pros

I love that there are automated processes lined up for us to use with our church. It was easy to use.

Cons

the price is a little high. It's worth it for our church but it was definitely a factor that took some time to decide on.

LT
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Lisa T.

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  • Ease of use
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  • Customer support

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Great product!

Reviewed 9 years ago

We love TIC! It has made follow-up so easy and quick. We took time to set up all of our automated campaigns but after that was set- easy going! We use it for contact with staff, volunteers and more. We were able to eliminate another online software that we used for emailing and texting because of the package we chose with TIC. So we are also saving money by using TIC. It is simple to use and yes we have had a few questions but customer service is wonderful! They even answered on a Saturday. We love this program and recommend it to any and every church or organization that needs a simple but effective way to follow-up with guest/members.

Pros

No pros were added to this review

Cons

No cons were added to this review

LJ
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Lorraine J.

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  • Ease of use
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Very easy to use, just need to follow the instructions, and ask for help if unsure!

Reviewed 9 years ago

Pros: great way to contact people in your church, and have them feel like they are in the loop of what is going on without YOU have to write individual texts or emails. Great way to store info for contacts list. Cons: people tend to want to respond to the TIC # even if you tell them not to, so you have to check site frequently so people don't end up thinking you are ignoring them.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi there Lorraine! Thanks so much for the review. Our app will be released in the coming weeks... it will include push notifications each time you receive a message. It will eliminate the need to check the site often. You're going to LOVE it!

KM
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Karen M.

Review source

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  • Value for money
  • Ease of use
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Some functions are easy to use others not.

Reviewed 8 years ago

We have been using TEXT IN Church for over a year; we have not mastered the full use of the program but do feel it is a benefit and would be even more so if we would take the time to fully sit down and take advantage of all the trainings, technical support, etc. One aspect of the program I find difficult to do is to attach an image or document to send with either a text or email message. Overall it is a fine program but to be honest, it takes more effort than we've invested to fully get the benefit out of the program.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Karen, Feel free to reach out to our support team. We're always happy to help!

PK
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Patricia K.

Nonprofit Organization Management, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Text in Church

Reviewed 4 years ago

This has been a positive relationship. Customer support is fantastic!

Pros

Customer support is incredible. Enthusiasm of support team is contagious.

Cons

It took me awhile to find my way around the program.

BM
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Bruno M.

Consumer Goods, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Text in church a great software

Reviewed 2 years ago

This software it's a great option for people that have experience with this kind of software and for some beginners.

Pros

This software it's really useful and great, it's easy to understand and use and provide us great tools and functions to use the software, this program it's absolutely useful and thanks to the differents options and tools, it's absolutely good.

Cons

I don't like that some tools are difficult to use and are not optimizated to use and it's really hard to learn about them.

Vendor response

Thank you so much for taking the time to leave us a review, Bruno! We appreciate your feedback and we are glad to have you as a Text In Church member!

lR
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liz R.

1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software

Reviewed 8 years ago

We love that we can follow up with people with out a ton of work! This makes it so that as we get bigger we can still have a personal message to people! We also love that when things happen we can send out info to our entire church super easy!

Pros

Easy to use, love the ability to add people quickly!

Cons

Wish it integrated with our database!

DJ
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Duaine J.

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  • Value for money
  • Ease of use
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Text In Church is the Go to App for Church Follow Up!

Reviewed 9 years ago

We've been using Text In Church for a little less than a year now and I can't see us using another platform. Both our team and church absolutely love it. The functionality is excellent, easy to use, and cutting edge. Oh and their customer service and support is terrific. Whether you're in the market for a better follow up system, a new relationship management system, or just searching out of curiosity I HIGHLY Recommend Text In Church. If it's not at the top of your list it's more than likely because you haven't experienced it yet. Give it a try...you'll be so glad you did.

Pros

No pros were added to this review

Cons

No cons were added to this review