Tithe.ly Features

We are using Tithe.ly as a whole package because of a discount provided by our national church with Tithe.ly as a preferred provider. I love the church app and so do our members. Member management is important, but I also love the added giving options for our website, app, and texting.

Website editing platform is difficult to use and time consuming. There is a learning curve for the Elvanto ChMS, but once developed it is solid. I wish that Breeze were the default ChMS in the bundle.

Once automatic donations are set up, they consistently do what they were intended to do. For a small, budget-conscious church this can be an option.

UI is extremely buggy. I've worked as a software developer, and the lack of error handling for the most basic of features gives me second-hand embarrassment. I am the one who set up the software and am also a user. Doing something as simple as attempting to change my credit card had me very frustrated. I can't imagine how difficult this would be to use for someone not tech-savvy, which is most of our...

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How easy it is to use even for beginners and those for whom technology is difficult/new.

There are still some features not as robust so we have to use a separate program that doesn't integrate with Breeze/Tithe.ly. Events Manager and externally received donations (PayPal, etc.) are too manual.

Text giving is very easy. You can easily export giving reports on the administrator side.

You have to search for the church you're giving to and if you're not careful, you can accidentally give to another church that might have a very similar church name. You can't actually view someone's giving profile. Little strange.

Fairly simple to use. Even with lots of features, there are natural places to go and look for them. There are several extra features that I probably wouldn't have tried as a stand alone, but are really cool. We just implemented the credit card reader through Tithely Pay and it has been really helpful.

They are still building everything out so there are a few quirks. For instance, we have their larger church management system (Elvanto) which is where I have to go for things like group reporting and kids checkin. If I want to look at online giving or send messages, I've got to go through the tithely interface. If I want our church app, I go through the Tithely interface, but it sends me to another landing page for our app. None of this is a big deal because I know where everything is, but it might take you a few minutes to get familiar with everything.

We had a web site we were building ourselves, but with Tithely we now have a better website that can be integrated into our app; a great app that can communicate with our members; a text number that can be used not only with 'text to give', but can be used as a digital visitor card, a book check-out, or to send information about an event or a ministry using keywords of my choice. Fundraising and online giving work great and are comparative with other online giving programs. We have also added child check-in to our church. Not only is it pretty easy to use (and has great help videos), but it uses a nice-looking design for all of its online uses.

There were some features we advertised to our members that are not being used by them. We have pushed those further back and focused on what is being offered and used instead. At times there is a miscommunication with our child check-in, but I believe that may be a local firewall issue and not a Tithely problem.

Many features in one package. It was the main reason we went with Tithely. ChMS, Website, App, Messaging, Events, Media all in one place is a great option at a great price.

Some of the integration is lacking in capability. I would love to see more ease of use between all the different systems. The website is not as customizable as I would like, lacking some features that are standard on most other builders. When building a website, it can also be difficult to find where you want to be and how to create menus vs pages etc. Customer service has been the part i have been most disappointed with. We paid for the onboarding and yet now have heard nothing in a while and even when we reach out are left wanting more.

It offers an easy to set up giving solution for non-profits with the ability to designate different accounts for giving and set up re-occurring giving without any up front costs.

Its integration within its own platform (user management, website, etc.) is messy at best. Giving fees are industry standard with no discounts or savings for non-profits.

User-friendly; Allows for picture of members; Connects attendance, giving, directory info, and family members all into one convenient place

We transferred information from our old software, and it was not organized very well when it transferred over. It can be difficult to print certain specific information or lists of people, but that may be due to the lack of organization after transfer.

We use it for donation tracking and receipts, member management and communication mostly. We have used the software a lot to send reminder emails to various groups with web meeting links, taking attendance for worship and sending out bulletin emails. We have used the giving software Tithe.ly which is free and very effective. I would recommend every church use their giving software which is the original offering of the company and their best product.

We use the church management software Elvanto and they didn't include tax receipts in the software even though it is used to track donations. The customer support staff had to duct tape a receipt template for me to use last year. If you are using the free software, the tax receipts are automated but not for the paid software which doesn't make sense. Still they are very helpful and gave me something I could use.

Thank you Arlene! We're so happy to hear that you are served well by our Tithe.ly team, and also enjoy using the product.

It was very easy to get started and affordable for what was being offered. I started with the free plan to see how members took to it and it was widely accepted. I upgraded due to the management system, messaging, app and website. I like how it was an all-in-one program.

I mostly disliked the constant bombardment of advertisements to upgrade or integrate with some new product they acquired while the ones they had were still running on Tithe.ly 1.0. The lack of support grew worse over time with the little bubble on the bottom right of the screen of Tithe.ly support was anything but helpful just offering up canned responses or links to outdated information or dead pages.

The thing I like most about Tithe.ly is how easy and simple it is to make and receive donations through our website.

There is nothing I really dislike about Tithe.ly software. It takes a little time to setup but that is to be expected with any new software. It takes less time than other systems we've used in the past.

The customer service is amazing and helped to implement the software system from our previous system. It didn't take long and they guided us through the entire process.

Remembering how to get to some reports and reconciling the deposits from breeze to our bank can me a little more steps than the last system. But not a deal breaker!

Cost was competitive. This review says I need to come up with more positive things to say, but this has not been a positive experience.

Two major issues, one minor1. Bank transactions are delayed and it takes "up to" 10 BUSINESS days for tithely to deposit the money that was donated into our bank account. 5 business days at a minimum, and that is unlikely. Other apps transfer the same day (for the same donors from the same bank accounts)2. Does not have a dash board or track the amount given that has not yet been deposited. Especially an issue when the deposits are not made consecutively by when the donations were made, and with long delays.3. Not user friendly. Donors had multiple issues getting set up.

Hey Heather, Thanks so much for your feedback about your experience using Tithely giving. We wanted to reply here with the goal of being helpful for you and even others! It is true that for ACH (or Bank transfers) that the timing is slower than for Credit Cards, however this is not something that Tithely controls, but rather a limitation of the technology for these types of transfers. With your ability to setup daily deposits with Tithely we make it easy for the money to transfer to your bank account as soon as it completes processing! Our goals for both you as a customer, and your members (or donors) is to have a product that is easy to use to help support your ministry. If there's ever trouble there we'd love to help out. You can reach our teams at support@tithe.ly.

Dashboard gives me a quick lookNotes allow me to follow what we talked about with memberTrack Giving makes year end giving reports simple

Limited Function In ReportingSlowLimited

I liked that it seemed noncommittal and well priced.

Website is time consuming to set up and the required format for merging contact lists made them completely incompatible for us. The data collected cannot be customized. Events cannot be created as a series so every event must be copied and pasted as many times as you provide it.

Hey Heather, I’m Kris from the Customer Support team, and I wanted to thank you for sharing your thoughts on our products and policies. Your feedback is valuable to us, and I truly appreciate the clarity of your comments. Launching new products can be a fun challenge, especially when aiming for a high level of customization or perfection. Our pricing strategy is designed to provide a hassle-free experience,...

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There are a lot of tools that are very helpful: online giving, church management software, email campaigns, text giving, website creator, mobile app and so much more. There are a lot of tools at your disposal for a very reasonable all-inclusive price.

The one downside is that some of tools do not communicate with each other. You have to keep a separate database in the church management side from the one on the donor side. It can be time consuming to do duplicate work. They have promised for a while to fix this with a two-way sync, but it has never come to fruition. Despite this flaw, it is still worth the cost and will be EXCELLENT once it is fixed (hopefully).

We use Elvanto a LOT, which is owned and integrated by Tithe.ly, much more than we actually use the Tithe.ly software. As Tithe.ly continues to build out it features, we use more and more of it. However, we are extremely happy with Elvanto and the integration between it and Tithe.ly.

No software can meet 100% of your needs because everyone's needs are so unique. However, Tithe.ly meets more of our needs and also has fabulous customer service that helps whenever needed. We don't plan to switch anytime in the near or distant future.

Thank you so much Rachel! We love hearing this! And often see that church staff feel supported when using digital tools that help their roles become more efficient. Thanks so much for sharing this with us!

We started with Elvanto around 7 years ago before it merged with Tithly. You'll notice I refer mostly to Elvanto in this review because that is the most important part of the system for us. We had so many people who refused to use technology, but despite personal feelings, the system quickly became indispensible for communications and church management. The last few years brought many changes to our...

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After the tithely/elvanto merge, I was concerned the functionality in Elvanto would be lost. I am pleased to announce this was not the case. However, the tithely side still needs a little work when it comes to giving anyone outside of a full admin access to the various areas. I am also looking forward to better stats in the communications area so we can see who is engaging (opening, clicking) and who isn't. I would also like to see the newsletter function from the website integrate into the communications area.

I believe there's parts of tithe.ly that beneficial for small organizations. My ministry is small and growing, but I still find tithe.ly as a whole to be very useful. They have a lot of different guides that always accessible. However, my favorite part of tithe.ly is their 'sites'. My website and giving is powered by tithe.ly and I enjoy it very much. I will say it's not the best design, however, the...

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My biggest complaint is that unless you recognize a problem with something, tithe.ly does not reach out to you. What I mean is, I had an error with the bank account on file, and for several months, all the donations through tithe.ly were not coming into the account like I thought they were. I received an email in September, stating that a deposit was on its way to my account. After that email, I stopped...

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Tithely has built an amazing suite of tools for the church, at an amazing price: $99/ month. Really can't beat the price, when you consider that this provides Church Management, Text Messaging, Website, Giving, Media, and a Mobile App

There are TONS of missing features and functionality, and this isn't disclosed or known until after you've made the conversion and are in too deep to switch again. For example, in ChMS, -The framework is outdated - 20 years old or more. -Automated reports really aren't reports, just an email reminder to run a report -Due to bugs, Giving transactions dont auto-populate in ChMS -No conditional rules...

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The fees are competitive. When compared to other companies, their prices are equal or lower. The company only charges a fee on actual donations (they DON'T charge a separate monthly fee regardless of donation amounts). They give donors an option to click a box where they will cover the fees for the donation. They also allow donors to set up recurring giving, which is an important option for us. Tithe.ly...

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At this point I have not discovered a feature I don't like. I came to tithe.ly after using 2 other giving platform softwares, and this is, hands down, the best I have used. Probably the only drawback is just learning your way around when getting started. There is a fairly extensive options list when you log in, and can be a bit confusing at first. Don't be afraid to select options and see where they...

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Within one family of software much of what a church needs is available. Also critical is their mission-oriented customer support.

There are some growing pains and a bit of over-promise not quite yet delivery on their next-gen CMS. We began with Tithely Giving - best-in-class and then Elvanto, a CMS that they bought and integrated. It's a good CMS and they have been working on improving the backbone to allow seamless sync'ing of the various products, but Elvanto is feeling dated now and lacking some love. For example, Tithely Messaging is good but not available directly from Elvanto, and Elvanto features not available yet to Messaging.

Thank you Pastor Robert! We're so happy to hear that you are served well by our Tithe.ly team, and also enjoy using the product.

The ease of giving attracted us the most with all the different ways to give, online, text to give through Tithely or driving traffic to our website. Using Tithley for our website has been a great combination to the giving platform as mentioned and all the information we can offer our members and others who are searching for a church. We have yet to really tap into some of the other features Tithely offer like messaging, events etc.

The app has not been the best experience so far. There as a plug and play goes, there still needs to be a request to Tithely support to change certain items ie logos, header changes etc. We do like the push message section of the app that we use on a daily/weekly basis to members who have downloaded the app. We also like the sermon notes section that we use weekly to give members a place to make notes during the service. It does need to be manually imputed but other than tha it's a great feature.