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TouchPoint vs Apricot Social Solutions Comparison

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Overview

TouchPoint is the only fully mobile-responsive church management system with native iPhone and Android apps that sync two...

Apricot is a case management solution for nonprofit organizations of any size which supports a secure case management database,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

108

104

23

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

3.8

5

4

3

2

1

14

9

5

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

Pros

Our church has used TouchPoint for over 5 years now and they continually strive to make it better and better. Their customer support is very quick and easy and that is something I'm most thankful for.

TB

Tracy B.

We've used Touchpoint in its various earlier stages for years and loved it. The biggest factor for us is accessible, helpful customer service that genuinely seems to care about the client.

JW

Jeremy W.

The tech support has been good. I like all the help articles that will lead you to a possible solution.

DL

Denise L.

Pros

It has been a pleasure working with Apricot. If you are a small organization moving from Access or Excel, this is an affordable good first step.

SH

Stacy H.

Kudos to Apricot for designing a system that is flexible, powerful, and affordable.

CS

Christopher S.

Having the capability to build graphics and bulletins on the fly is great for communicating importance/ sense of urgency with the data and goals.

CH

Christy H.

Cons

I am disappointed that I cannot set up a communication plan for members and guests. The search building feature seems a bit awkward.

SB

Sandy B.

What frustrates me: No full-blown financial management module (General ledger, check printing, accounts payable, etc. which forces us to use very outdated Shelby financials.

WG

Wayne G.

It can sometimes be a bit challenging to find the items you are looking for. The navigation structure can be a bit confusing.

AS

Aaron S.

Cons

It was bad about not saving material and you had to put the same information in multiple times. It would freeze up a lot.

HT

Holly T.

Poor customer service experience/ Lack of communication.

EO

Emma O.

Poor communication and overpriced for small non-profit case management.

EO

Emma O.

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features29
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Management
  • Case Management
  • Certification & Licensing
  • Child Check-in
  • Child Welfare Management
  • Client Portal
  • Committee Management
  • Compliance Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Donation Management
  • Drag & Drop
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Event Management
  • For Nonprofits
  • Forms Management
  • Forum / Discussion Board
  • Fundraising Management
  • General Ledger
  • Geolocation
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Heatmaps
  • Learning Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Newsletter Management
  • Online Giving
  • Pledge Management
  • Project Management
  • Real Time Data
  • Real Time Reporting
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Single Sign On
  • Small Group Management
  • Summary Reports
  • Survey/Poll Management
  • Task Management
  • Task Scheduling
  • Time Tracking
  • Training Management
  • Two-Factor Authentication
  • User Profiles
  • Volunteer Management
  • Website Management
  • Workflow Management
  • Total features63
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Management
  • Case Management
  • Certification & Licensing
  • Child Check-in
  • Child Welfare Management
  • Client Portal
  • Committee Management
  • Compliance Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Donation Management
  • Drag & Drop
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Event Management
  • For Nonprofits
  • Forms Management
  • Forum / Discussion Board
  • Fundraising Management
  • General Ledger
  • Geolocation
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Heatmaps
  • Learning Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Newsletter Management
  • Online Giving
  • Pledge Management
  • Project Management
  • Real Time Data
  • Real Time Reporting
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Single Sign On
  • Small Group Management
  • Summary Reports
  • Survey/Poll Management
  • Task Management
  • Task Scheduling
  • Time Tracking
  • Training Management
  • Two-Factor Authentication
  • User Profiles
  • Volunteer Management
  • Website Management
  • Workflow Management

Integrations

  • Total integrations5
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier