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Recommended
Brad M.
Used daily for less than 6 months
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Has enabled us to easily collect online donations in a simple and effective manner. Some users won't download an app, but virtually everyone texts which makes it a perfect solution for our ministry.
Their flat-rate platform pricing, the ability to use my payment processor of choice, and customer support. A great solution for churches eligible for special processor pricing through MyWell ministries. We are saving a significant sum over the long term using our own processor with Txt2Give. One of the customers rep has been super helpful and available when questions arise. We've had multiple users comment on how easy it was to register and donate through the platform.
No major cons. Our implementation wasn't as turn-key as it would be for most using their platform, but they are very flexible and helpful to work with.
David B.
Used weekly for 1-2 years
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The ease in setting up the backend for us in admin land. It was very straightforward and it not difficult to manage.
The fact that fees are taken out of the donor's giving rather than an invoice to us. It makes it difficult for us to manage in the books the way it is structured.
Hi Pastor David! So glad to hear that you love Txt2Give. I wanted to address the fees real quick. We work with many different payment gateways, and fees are handled differently from gateway to gateway. With Stripe, the fees are taken out of the donation before it hits your bank account. There's nothing we can do about that, unfortunately, but you're welcome to use another gateway that gives you the gross donation amount!
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Nonprofit Organization Management, 11-50 employees
Used daily for 1-2 years
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Love the ease that our members have to give!
The ease of giving for our members. Our mobile giving has gone up significantly using this service
Members may have a hard time making changes to their accounts if they are not tech savvy, but usually they can figure it out.
Lisa G.
Information Technology and Services, 1-10 employees
Used weekly for 2+ years
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Overall we are very happy with the product and will continue tot use for our church giving. Has been perfect for us that we got this running before Covid as it makes it easy for anyone to give weekly or one time.
Very easy to use and reasonable price in the market place. The customer service is excellent and quick response.
Wish there was a way to give for people online instead of having to use the phone but I guess that is their name and sticking to it!
John C.
Used weekly for 6-12 months
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Provides another avenue for people to log in and give electronically to our churches and ministries.
The texting just reroutes you to a webpage. It would be great if there was functionality to text and forget it.
Hey John! Glad you appreciate the way Txt2Give enables a new convenient avenue of giving for churches and ministries. Just wanted to quickly address your comment about just rerouting to a web page. We only do this on the first donation for a donor. After we collect their payment method the first time, all future giving is done completely through text message. The only way we could allow the first donation to go through without sending the donor to a web page would be through donations collected on the phone bill, and we don't offer that service due to all the limitation and barriers for nonprofits. I'm happy to discuss this with you further if you'd like!
Byron B.
Nonprofit Organization Management, 1-10 employees
Used other for 1-2 years
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Can't wait to use it again this year at our Community Party event in a few days and see how easy it is to friend-raise right there! Thanks again for this easy-to-use invaluable tool.
Txt2Give makes it sooooo easy for non-profit organizations like ours to fund raise EASILY during an event without having to jump through hoops or spend lots of time planning—saving valuable time to be able to focus on other more pressing items.
The one thing I'd like to see would be the ability to customize the thermometer page just a little bit—I think it's good, but I'd like to be able to add graphics or our mission—things like that.
Marita S.
Used weekly for 2+ years
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The dashboard is terrific. It gives a quick but comprehensive overview of giving. Causes are easy to add and remove and donor information can be quickly updated.
Txt2Give doesn't integrate with our current church management system so Txt2Give donations have to be manually entered. But we are in the process of upgrading to a ChMS that is more compatible and manual entry will be a thing of the past.
Maya L.
Real Estate, 51-200 employees
Used weekly for 1-2 years
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Txt2Give is great! It has made giving to my church and other charities so much easier! Txt2Give is easy to set up and you only have to enter your personal info and payment info once and then you simply can text the amount you want to give. What a blessing this has been!
I have no cons with this. The only thing that was a minor hassle was when I deleted the Txt2Give number by accident once. But really it only took me a minute to look it up again and then I stored it in my phone so I haven't had that problem again.
Carol W.
Religious Institutions, 11-50 employees
Used daily for 1-2 years
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Good
Convenience for parishioners and users!!
Reports have to be emailed to me and I’d rather be able to retrieve them myself.
Verified reviewer
Nonprofit Organization Management, 11-50 employees
Used weekly for 1-2 years
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Overall it has been a very positive experience. I would highly recommend it to nonprofits looking to diversify the way their constituents give
This software is simple to use and makes texting in donations for nonprofit organizations so much easier. It was simple to get set up and a great value for the money
I wish there were an easier way for me to set up different user accounts for our employees. It definitely is not a deal breaker for us but it would make our lives easier
Sandra F.
Religious Institutions, 11-50 employees
Used weekly for 2+ years
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So far, so good.
Easy to use. I don't have to be an expert user. The drop downs point me in the right direction. And if you do not know what you're doing, customer service is right there for you.
I don't have enough experience to review.
Thank you so much for taking the time to leave us your review!
Kylie O.
Used weekly for 2+ years
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More monthly partners and more communication with them.
I like the phone/computer integration. People gave give multiple ways but all in one tool. I love how easy it is to set up a reacquiring donation for the user.
I wish the interface had a different look, but that's a woman for you, always wanting things "pretty". ;-)
Alana P.
Nonprofit Organization Management, 11-50 employees
Used other for 1-2 years
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We were able to raise more money than in pas years.
Software was very easy to set up and use. Instructions were clear and simple to follow. Liked that we could use it just for the event and not have to sign up for things we had no use for.
The only negative to the software is how it shows up on the screen. Once new people post donations, the old ones are removed. There should be a way to scroll the names so you can continuously see everyone who has donated, not just the last 20 donors.
Debra F.
Nonprofit Organization Management, 51-200 employees
Used weekly for 2+ years
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Very good. No complaints at all.
The software was very user friendly. Support was easy to access.
Nothing. We were very happy with Text2Give. The only reason we stopped using the software was to consolidate our online giving to one vendor.
Fee G.
Nonprofit Organization Management, 1-10 employees
Used other for less than 6 months
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Real Time giving.. Ease of use for customer, Ability to create several giving campaigns
Just wanted to send you a quick note of thanks to the support team. The Txt2 Give technology was the difference maker at the event.. Of course the credit card reader went down during the event.. No worries.. Thanks to you taking the time to show me how to properly set up the system the other day, we were able to switch the rest of the donors to buy their auction items onsite. This is not including long term donors who will be paying via text.. Again thanks.. Check you out for the next event in August and December. Fee Gentry, Chair Advisory Council, PACT
The set up is not that intuitive. If I didn't have support team guided me through the specific set up, I probably would have missed a few very important functions and features critical to the success of the campaign.
So glad our service made the difference at your event, Fee! Let us know when you're ready for the next event!
Jessica F.
Nonprofit Organization Management, 51-200 employees
Used weekly for 1-2 years
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The customer service is amazing! The team is so proactive. Often times they fix and address any issues we are having before we even know we've made an error or have a problem. They are priced well and are very user friendly. Great security features as well.
I have not found a true con over the time that I've used this software. I would like a mobile dashboard and more app features.
Nina Jo A.
Nonprofit Organization Management, 11-50 employees
Used weekly for 1-2 years
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More income for the church due to impulsive giving.
Gives the donor a n opportunity to make the donation right then when they are in church, while they are thinking about it! Younger people, especially, seem to use this software exclusively in their giving.
It is just a little time consuming to initially set up your account, but once this is done, it is quick and easy to use.
ray t.
Religious Institutions, 51-200 employees
Used weekly for 1-2 years
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When we first started using the software it took few weeks or so to understand how it works, but after that we are up & running!
*Ease of use *My church loves it!! *Texting is the new standard for giving and we have watched our giving increase
Nothing at the moment. When something comes up that I don't like I will make it known
Thank you so much for your review!
Andrew H.
Nonprofit Organization Management, 11-50 employees
Used weekly for 6-12 months
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We setup Txt2Give this past year and it integrated very well (and very easily) with RockRMS which we also use. We have been thrilled with how it has made giving easier and more up to date!
For us, it was easy to set up and also integrates really well with Rock RMS. It makes corporate church giving super easy. As users, my wife and I love it.
The initial setup takes a little effort but once it’s setup, it’s totally awesome and easy to use. And when texting to give, make sure you get the correct number and amount!
Hey, Andrew! We're glad you're loving Txt2Give!
Darlene J.
Religious Institutions, 11-50 employees
Used weekly for 2+ years
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Can be used by members and congregants to give at any time of the day or night 24/7.
Only one bank account can be assigned for the transfers.
Mary D.
Religious Institutions, 1-10 employees
Used weekly for 6-12 months
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Super easy to use, no hassles, very fast responses to questions
Giver cannot tag donation for a specific purpose
Hi Mary! Thanks for submitting a review. I'm happy to hear that our product is hassle-free and easy to use. That's our mission! As for the giver not being able to tag a donation for specific purpose, it's true that we don't provide a free-form text box for the giver to tag a donation, like a dedication or memorial. This is a request we've gotten in the past and are considering the feature request. If you'd like to talk more about it please reach out to Support.
Mark L.
Religious Institutions, 1-10 employees
Used weekly for 6-12 months
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Adding another stream for people to give opened new doors of donations.
Yes, our giving did increase. The video provided was extremely helpful in communicating the functions of Txt2Give to our congregation. We have had zero complaints after 8 months of use.
I wish that the API for Touchpoint Database would be finalized so we could connect our Church CMS to our Txt2Give.
Thanks, Mark! I'm so glad Txt2Give has been easy for your congregation to use, and that you've seen an increase in giving! Touchpoint integration is coming soon!
Marion W.
Religious Institutions, 1-10 employees
Used weekly for 1-2 years
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Txt2Give is so easy to use. All the information that I need is readily available and easy to access.
I often think I have everything, log out, and then realize I need an address or something so have to log in again and wait for the security code. Not the fault of the software!
Thanks for the review, Marion! So glad you're loving Txt2Give.
Laura G.
Religious Institutions, 11-50 employees
Used daily for less than 6 months
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Easy and simple to sign-up and setup the software. Had it running in an hour.
It was extremely easy to setup and get working. It integrates with our Community Church Builder software seamlessly.
The only thing I would change is if it was part of our app instead of a stand alone text to give platform.
Sandy N.
Nonprofit Organization Management,
Used weekly for 2+ years
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Txt2give program is very easy to use. My reports are accurate every time. I run my reports weekly in a very short period of time.
No cons were added to this review