WizeHive vs PROCAS Accounting for Government Contractors Comparison

The software is user friendly and the training I received on it was excellent. There are a lot of useful functions that give us some flexibility on how we communicate with applicants. The team at WizeHive is super knowledgeable and attentive to your questions and concerns.

The interface for the users isn't super sleek looking or anything, but for our purposes that is OK.

Integrates with Salesforce and the price of the program is unbeatable for what you receive. Customer service and integration team is the best I've worked with.

Zapier, an additional cost, necessary for purchase for integration, Salesforce integration sometimes limited depending upon needs, and minimal formatting and style options.

Easy for applicants to negotiate. Great back end support.

Somewhat difficult to search for "do-it-yourself" help.

It is great for organizing program applicant files for review

The application uploads can be cumbersome.

The software was relatively easy to set up for someone (me) who has never built or edited granting software before. It is flexible and allows me to adjust and adapt the applications questions based on our needs without requiring potentially costly support from the software provider.

The software makes importing our granting history a challenge but WizeHive has work-arounds for this and other minor challenges. Visually the platform is a little dated and not as clean as some others but function is far more important than form for us.

The software works consistently, is fairly easy to configure to our needs, is right-sized for our organization, and cost-effective.

Would like a bit more ability for the administrator to make changes at a deeper level of program configuration.

I like that WizeHive is very user friendly and can be easily taught to those of all skill levels. Also, it is a great way to manage files and applications we receive. Lastly, the ability to create reports is a great tool.

WizeHive works well for our application process. There isn't anything about it that poses a challenge to our process.

My colleague talked a lot about how the software helped her to manage our application and review process. She was able to tell at a glance how the reviewers were progressing. She was also able to run reports so that we could better understand the data that we collected. The staff that I have worked with so far have been responsive and informative when I ask a question.

As a small non profit, we find the software a little pricey. The amount of work that WizeHive will need to do to set up the system for the second year is significantly less than the first year, and yet the price is basically the same.

Our scholarship program grew to the point that we were no longer able to process paper applications. Many of our scholarships are unique - some require applications, others are team or coach selected. We needed a customized scholarship platform that could allow us to continue administering all of our scholarships and provide an easy way to track scholarship winners and process scholarship payments. WizeHive's Zengine product was the perfect solution to our scholarship program's needs!

The first year we implemented the software, there were a couple of things that I thought could be improved. The WizeHive team listened to my comments and has come up with solutions to make the process even better this year!

I really like wizehive for its ease of use when dealing with large application volumes.

Sometimes it is difficult to keep track of where you are and sometimes it needs very fast internet to function fully.

Attention received from implementation specialist who listened to our needs, offered several options and followed up. I received a very detailed training plan during our transition from Select to Zengine that kept me on track, focused and allowed for adjustments to be made without issue.

As with any new software, there is a learning curve. Implementation from Basic Select to robust Zengine took some time and effort. Do miss some of the features we were using in Select but have been able to offer some feedback with the hopes of bringing them into Zengine.

I like the flexibility that it gives me for process management. So far if I have been able to think of a process that needs streamlined we have been able to make this product fit our needs.

For some of the needs we have had they have had to design custom plugins, BUT this has because a PRO because of the level of service.

The two top favorite features of Zengine that did not exist in Select are: 1) Data dashboard and 2) Side by side screen for evaluation form (Review portal). The former prevents us from downloading millions of excel spreadsheet to do data filtering to understand who is coming through our application - and the latter is a much better user experience for evaluator volunteers that we recruit every year. Thank you for these changes.

I hope there is more HTML/design element we can add on the platform - whether it is form creation, email templates, evaluator form... we use Form Assembly in many parts of our work and it has more design capacity (color, fonts, logo, insert graphics, etc). Also the degree of non-English customization was limited in comparison to our needs and we had to take two of our programs (Spain and Colombia) off Wizehive, which was unfortunate.

My favorite thing about the software is how much time, resources and paper it saves me. I was managing the application process manually and it was super time consuming. It's been streamlined and I'm more efficient because of that. I also am really impressed with my implementation specialist . He's been invaluable and super patient with me during the entire process.

There are just a few minor things that could be improved upon, they are very specific to my review program. Mostly having to do with financial calculations.

The software meets all our needs but the service is what makes this a "5-star" solution! Easy to configure, easy to extract data.

The email plug-in is rudimentary but met almost all out needs. We have a unique problem that Wizehive continues to assess and provide work-arounds.

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What has been most helpful for us is the flexible work flow and the widgets. We are still learning and understanding all the possibilities and making adjustments as we go.

So far, not being able to open select fields for our end-users to modify/edit is frustrating but manageable. Also, not being able to pre-populate fields in real time is hard to explain to non-tech savvy ppl because they believe that if the information is there, it should be able to pre-populate anywhere. Ideal situation for us would not have to manually export/import data to link fields together.

We run a system with Wizehive for processing proposals for scientific research events. This year we moved to the new Zengine platform and I anticipated some amount of time and effort to learn the new system. However, I was really well supported through a series of video calls with [SENSITIVE CONTENT HIDDEN] who, with patience and good humour, showed me the ropes and made sure that I knew how everything worked. I really felt well supported. Thanks guys.

The only drawback is that it is not fully customizable. A flexible out-of-the-box solution is modified to fit our circumstances. But for this price range I'm very happy with that.

I think the most impressive aspect of the platform was our Program Manager. She was extremely knowledgeable about the software and was always willing to help, jump on a call to explain something, etc. We can't say enough about her level of professionalism and support.

The platform is very complex, which is what we needed. However, the complexity of the platform makes for a greater learning curve. Thankfully, our Program Manager was able to walk us through it all.

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This software has already saved us considerable staff time and paper. Creating a form is easy, as is organizing and exporting the data. Our panel of community grant reviewers appreciated how easy it was to access, take notes on, and score the grant applications this year.

We've not yet come to a satisfactory solution for managing grant-related correspondence. The system logs all email that goes out in an ongoing list, but we'd like to be able to organize this by recipient.

Customer service is very helpful and responsive. They're helpful in answering simple fix questions, as well as brainstorming on how their software can accommodate more complex requests. Very easy to build your own application form, as well as follow-up forms. The interface can be customized to fit your organization's branding. Online help articles are very helpful and easy to follow. Easy to create and customize reports. Easy to create a new workspace - its basically a copy, paste function. Overall - if we were to go through this process again, we would make the same decision to use WizeHive.

Applicants have to create new credentials every year in order to access their application so, they have separate logins for the year they are reporting in and the year they are applying for - that can get confusing. Yearly workspaces cannot communicate with one another so doing YTD comparisons can be challenging. There are some features, such as the calendar and cascading forms, within WizeHive that I wanted to utilize but were not sophisticated enough features to make it worthwhile. Sending an e-mail to users through the WizeHive app comes from the WizeHive domain and frequently goes to the spam folder. While you can direct replies to an internal e-mail, I would like for the e-mail to also appear as though it was sent from our domain.

Hannah - thank you very much for your thoughtful response and great feedback! We will follow up with you directly to discuss further as many of the items you noted have recently been addressed or are our on our near-term roadmap. Regarding the communication between yearly workspaces - this is a key priority for us and is on our near-term roadmap. Cascading forms is a core feature and we'd like to...

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We have been extremely happy with our first fellowships season using Wizehive. The customer service has been superb, and we ran into few problems as we used their system to work with our procedures. Our process is complicated, and no other software fit our needs as well as Wizehive did. I would highly recommend this to anyone looking to automate and grow a fellowships program.

A couple of steps required a bit more manual labor than I had hoped, but Wizehive is already talking about coming up with ways to automate this for next cycle, so it really is a small complaint.