Operations Management Software

Everything you need to know


Operations is a vital function for any business, alongside marketing, human resources, and finance. Critical functions of operations management, such as strategic planning, tracking, and goods management, can be automated to improve quality, reduce costs, and better manage inventory.

This buyers guide will help you understand the key features of operations management software, its benefits, and the types of buyers who benefit from the software.

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Everything you need to know

Operations is a vital function for any business, alongside marketing, human resources, and finance. Critical functions of operations management, such as strategic planning, tracking, and goods management, can be automated to improve quality, reduce costs, and better manage inventory.

This buyers guide will help you understand the key features of operations management software, its benefits, and the types of buyers who benefit from the software.

Here's what we'll cover:

  • What is operation management software?
  • Key software features
  • Types of buyers
  • Benefits of operation management software

What is operations management software?

Operations management software enables businesses to administer resources (such as equipment or technology) and streamlines the production, design, and quality-control processes.

The software analyzes the current operating conditions of a business and helps business owners create an effective operations strategy and product design and supports planning, inventory control, and quality management.

A dashboard in EZOfficeInventory

A dashboard in EZOfficeInventory

Key features of operations management software

FeaturesDescription
Asset trackingManages and optimizes the purchase, deployment, maintenance, and disposition of various assets in a business.
Vendor managementManages routine operations such as registration and assessment and keeps track of anomalies or projects that need to be standardized.
Business performance managementTracks and analyzes data from various sources and monitors key performance indicators (KPIs) to define specific business objectives.
Quality managementEnsures that products and services are consistent based on client requirements by focusing on regulatory standards and quality procedures and programs to optimize operations throughout product lifecycle.
Calibration managementSchedules and records calibration (measurement methodology) data to measure equipment performance and avoid unnecessary cost constraints because of inaccurate measurements.
Workflow managementMonitors and assigns tasks, ensuring the individuals responsible for the next task are notified and are provided with adequate data to operate at a further stage/process.
Inventory controlKeeps a check on inventory level and utilizes algorithms to forecast inventory supply.

What type of buyer are you?

Small businesses: With the onset of digitalization and the proliferation of various tools and advanced tactics, the operating environment can be complex (because of high volumes of transactions or tasks), especially for small businesses, which have limited resources. Operations management software helps small businesses ensure maximum efficiency, which in turn helps to increase profitability.

Non-Profits: Non-profit organizations are dependent on community-based research to conduct operations such as fundraising (online/offline), generating donation insights, and building a donor database. A software solution that helps non-profit organizations manage (or automate) fundraising and streamline the process of organizing campaigns can be extremely useful for non-profit organization.

Public Administrations: Government institutions are required to develop policies and procedures that support their operations such as labor management, reporting etc. A software solution that facilitates multiple regulatory and auditing programs is useful for public administrations.

Benefits of operation management software

Lean operations: With the help of lean management methodology, operation management software identifies redundancy and can revise or exclude steps that don't add value to the work. The small incremental changes in the process help businesses automate manual tasks.

Competitive advantage: Business operations are affected by internal factors, such as intellectual capital and operating policies, and external factors, such as the state of the economy and market competitors. With the help of operation management software, businesses can get a better understanding of operating conditions through analytics and plan strategies accordingly to improve a company's competitive standing.

Cost management: An operations management solution helps effectively manage business resources and streamlines the process of implementing strategic objectives.

Integration capabilities: An operation management software solution increases collaboration between teams in different departments in real time. In addition, you can link third-party software to integrate more features in your business.

Compliance management: Operation management software helps businesses stay up to date with new rules and implement new compliance policies in the organization. The solution also helps in tracking internal and external changes and in flagging operations that are not compliant with regulatory standards.