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Acumatica Cloud ERP vs Brightpearl Comparison

Overview

Acumatica Cloud ERP is an integrated business management solution for midsize businesses with financial, distribution, manufacturing,...

Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(31)

5

4

3

2

1

19

10

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

72

49

5

3

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Features and functionality of product were very good. Ease of use of the product and intuitive nature of the screen flow was good.
Ease of use, great dashboards, powerful technology, easy to integrate, and easy access to data.
Acumatica has helped our company improve our operations and handle significant growth.

Pros

It's nice to have all your records in one place, but being able to make meaningful use of said data is a large area of opportunity, and it can be done with some substantial elbow grease.
I tested lots of other systems, and while not perfect, Brightpearl seems to be the best of them.
We have just integrated Magento which works perfectly and links direct to our website. I would also recommend watching the you tube videos as these are very helpful in the beginning.

Cons

The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.
As an admin, limiting pages for users and restricting access is a pain. Need to go through each tab and change the access rights.
Nothing really, it is missing very little and what it does have I can't fault.

Cons

Immensely frustrating when the supprt team offer no fixes to our problems. The bigger we grow the more severe the consequences of their bugs and issues.
I must give a mention to the accounts package which is a godsend for us. If you are a either scared of, or bored by accounts, then Brightpearl will take the worry and the pain away.
We believe this issue has now been resolved for the errors seen importing and exporting data from Brightpearl. We do apologise for this issue occurring and the disruption to your business.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features89
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Availability Management
  • Balance Sheet
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Billing & Invoicing
  • Bills of Material
  • Biometrics
  • Budget Control
  • Business Intelligence
  • CRM Integration
  • Campaign Management
  • Case Management
  • Cash Flow Management
  • Cash Management
  • Channel Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Contact History
  • Contract Management
  • Currency Conversion
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Reporting
  • Cycle Count
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Data Synchronization
  • Demand Forecasting
  • Demand Planning
  • Dispatch Management
  • Drag & Drop Interface
  • ERP Integration
  • Electronic Payments
  • Electronic Signature Capture
  • Email Marketing Management
  • Employee Portal
  • Employee Self Service
  • Expense Claims
  • Expense Tracking
  • Filtered Views
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • General Ledger
  • History Tracking
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Issue Tracking
  • Label Printing
  • Lead Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Offline Access
  • Order Approval
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • Payroll Integration
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Procurement Management
  • Product Data Management
  • Project Time Tracking
  • Purchase Order Management
  • Purchasing Management
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Requisition Management
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • Rules-Based Workflow
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Shipping Labels
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Collaboration
  • Supply Chain Planning
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • Warehouse Management
  • Wiki
  • Work Order Management
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management
  • Total features82
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Availability Management
  • Balance Sheet
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Billing & Invoicing
  • Bills of Material
  • Biometrics
  • Budget Control
  • Business Intelligence
  • CRM Integration
  • Campaign Management
  • Case Management
  • Cash Flow Management
  • Cash Management
  • Channel Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Contact History
  • Contract Management
  • Currency Conversion
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Reporting
  • Cycle Count
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Data Synchronization
  • Demand Forecasting
  • Demand Planning
  • Dispatch Management
  • Drag & Drop Interface
  • ERP Integration
  • Electronic Payments
  • Electronic Signature Capture
  • Email Marketing Management
  • Employee Portal
  • Employee Self Service
  • Expense Claims
  • Expense Tracking
  • Filtered Views
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • General Ledger
  • History Tracking
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Issue Tracking
  • Label Printing
  • Lead Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Offline Access
  • Order Approval
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • Payroll Integration
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Procurement Management
  • Product Data Management
  • Project Time Tracking
  • Purchase Order Management
  • Purchasing Management
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Requisition Management
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • Rules-Based Workflow
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Shipping Labels
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Collaboration
  • Supply Chain Planning
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • Warehouse Management
  • Wiki
  • Work Order Management
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations55
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations28
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Acumatica Cloud ERP vs. Brightpearl

See how Acumatica Cloud ERP and Brightpearl stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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