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Acumatica Cloud ERP vs Genbook Comparison

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Overview

Acumatica Cloud ERP provides the best business management solution for small and midmarket organizations to transform their...

Category Leaders

Genbook is a smart and simple all-in-one online scheduling solution that helps small business entrepreneurs in hair, beauty...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

19

10

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

204

56

4

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The program is strong, the ability that you can use from the cloud for me is the best, I can work in the cloud from my office or from my client office, that save time to me, and money to my client.

NI

Nivaldo I.

Ease of use, great dashboards, powerful technology, easy to integrate, and easy access to data.

AR

Anonymous Reviewer

Acumatica has a built in CRM that helps to integrate the sales and operations process to finance. It's really helpful to have the financials easily available for each sales opportunity.

Heather B.

Pros

As online scheduling has become the standard it is their helpful features like accessible customer support, collection of online reviews, and simple interface that have kept me loyal.

FD

Faith D.

Genbook is intuitive, robust and works seamlessly on my website, PC, laptop and phone. Customers have complimented its ease of use.

JO

Jim O.

The software is perfectly made and really friendly to use. My Best investment of the Year 2020.

JB

Jean-Baptiste M.

Cons

Sometimes it will produce a MoveNext error. Also, I have lost the written descriptions that I had written in a particular time slot because of data corruption.

KW

Kayla W.

As an admin, limiting pages for users and restricting access is a pain. Need to go through each tab and change the access rights.

AR

Anonymous Reviewer

The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email.

AR

Anonymous Reviewer

Cons

I frequently have trouble with the app on my mobile device, and this frustrates me.

GW

Grace W.

The only thing that has ever angered me is when Genbook was doing promotions and a prior client got an appt for 1/2 the price and then stripe took a ridiculously large percentage of that.

CM

Charles M.

The inability for the address to be assisted by Google when setting an appointment.

DW

David W.

  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features214
  • "What If" Scenarios
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Availability Indicator
  • Availability Management
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • Budget Control
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Change Order Management
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commercial
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Consolidation/Roll-Up
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Currency Management
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Cycle Count
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • EDI
  • ERP
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Enterprise Asset Management
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Event Scheduling
  • Expense Claims
  • Expense Tracking
  • File Storage
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Government
  • For Salons and Spas
  • Forecasting
  • Fund Accounting
  • GPS
  • General Ledger
  • Geographic Maps
  • Gift Card Management
  • HR Management
  • Historical Reporting
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Kitting
  • Labeling
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Material Requirements Planning
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Nonprofits
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overrun Reporting
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Permit Management
  • Planning Tools
  • Point of Sale (POS)
  • Procurement Management
  • Product Catalog
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Profit/Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Receiving/Putaway Management
  • Recurring Appointments
  • Recurring Orders
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics