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Acumatica Cloud ERP vs Zingtree Comparison

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Overview

Acumatica Cloud ERP provides the best business management solution for small and midmarket organizations to transform their...

Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

19

10

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

5

4

3

2

1

49

37

7

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The program is strong, the ability that you can use from the cloud for me is the best, I can work in the cloud from my office or from my client office, that save time to me, and money to my client.

NI

Nivaldo I.

Ease of use, great dashboards, powerful technology, easy to integrate, and easy access to data.

AR

Anonymous Reviewer

Acumatica has a built in CRM that helps to integrate the sales and operations process to finance. It's really helpful to have the financials easily available for each sales opportunity.

Heather B.

Pros

I like that it is super customizable. I can make it look like pretty much anything and can tweak it to fit my different departments.

SV

Sabriena V.

The customer support is amazing. I also like the layout of the logic on the overview page - it makes it very easy to follow.

AR

Anonymous Reviewer

Great tool, CSR was a fantastic contact to answer all of the questions we had.

NS

Nate S.

Cons

Sometimes it will produce a MoveNext error. Also, I have lost the written descriptions that I had written in a particular time slot because of data corruption.

KW

Kayla W.

As an admin, limiting pages for users and restricting access is a pain. Need to go through each tab and change the access rights.

AR

Anonymous Reviewer

The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email.

AR

Anonymous Reviewer

Cons

The pricing for the customer-facing decision is so cost prohibitive that we scrapped the idea altogether. Pay per click does not work.

DW

Deanna W.

I don't like that I cannot download the tree as a pdf or high quality picture. When I download it now, it looks bad and when I tried to zoom in on the tree it gets all blurry.

CD

Christine D.

Times out too easily and lose changes which is frustrating. This appears to be an intermittent issue but one that needs addressing.

TB

Tim B.

  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features214
  • "What If" Scenarios
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Blended Call Center
  • Budget Control
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • Business Process Automation
  • CPA Firms
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Scripting
  • Campaign Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Change Order Management
  • Class Scheduling
  • Client Portal
  • Collaboration Tools
  • Commercial
  • Compliance Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Tracking
  • Credit Card Processing
  • Currency Management
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Cycle Count
  • Dashboard Creation
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Demand Forecasting
  • Diagramming
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • EDI
  • ERP
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management