Acumatica Cloud ERP Features

Acumatica Cloud ERP

Connected business. Delivered.

4.45/5 (31 reviews)

Acumatica Cloud ERP Feature Summary

  • Accounts payable
  • Accounts receivable
  • Advanced CRM - convert prospects to accounts with 1 click
  • Advanced accounting - multi-currency, consolidation ledgers
  • Advanced billing
  • Advanced distribution - inventory, sales, purchasing
  • Allocate expenses
  • Budget tracking
  • CRM integration
  • Campaign management
  • Case management
  • Cash management
  • Currency management
  • Customer management
  • Customer portals
  • Distribution management
  • Employee portal (timesheets, expense reports)
  • Enterprise features - mid-sized business costs
  • Expense management
  • Financial management
  • General ledger
  • Included report writers for customized BI
  • Integrated document management
  • Integrated ecommerce and traditional sales orders
  • Integrated financials
  • Inventory management
  • Inventory replenishment suggestions
  • Lead and list management
  • Project accounting
  • Purchase orders
  • Requisition management
  • Resource management
  • Revenue recognition
  • Sales orders
  • Switch between SaaS and on Premise
  • User defined dashboards
  • Work-in-progress support

Competitor Feature Comparison

"What If" Scenarios
1099 Preparation
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Aging Tracking
Alerts/Notifications
Approval Process Control
Asset Management
Audit Management
Audit Trail
Automated Scheduling
Automatic Billing
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcoding/RFID
Billing & Invoicing
Bills of Material
Biometrics
Budget Control
Budgeting/Forecasting
CPA Firms
CRM
Campaign Management
Case Management
Cash Flow Management
Cash Management
Cataloging/Categorization
Chart of accounts
Check Processing
Check Writing
Client Portal
Collaboration Tools
Collections Management
Compliance Management
Configurable Workflow
Consolidation/Roll-Up
Contact Database
Contract/License Management
Currency Conversion
Currency Management
Customer History
Customer Statements
Customizable Fields
Customizable Forms
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Demand Forecasting
Dispatch Management
Distribution Management
Donation Tracking
Donor Management
Drag & Drop
Dues Management
Duplicate Payment Alert
ERP
Electronic Funds Transfer
Electronic Payments
Electronic Signature
Employee Portal
Employee Self Service
Enterprise Asset Management
Event Management
Expense Claims
Expense Management
Expense Tracking
Financial Analysis
Financial Management
Financial Reporting
Fixed Asset Management
For Government
For Nonprofits
Forecasting
Fraud Detection
Fund Accounting
Fundraising Management
GPS
General Ledger
Grant Management
HR Management
Import/Export Management
Income & Balance Sheet
Integrated Business Operations
Inventory Management
Inventory Optimization
Inventory Replenishment
Invoice Management
Invoice Processing
Issue Tracking
Lead Management
Manufacturing Planning
Marketing Automation
Material Requirements Planning
Member Database
Membership Management
Microsoft Outlook Integration
Mobile Access
Multi-Company
Multi-Country
Multi-Currency
Multi-Department/Project
Multi-Language
Multi-Location
Nonprofits
Online Payments
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Overpayment Processing
PO Reconciliation
Partial Payments
Payment Collection in the Field
Payroll Management
Procurement Management
Product Data Management
Production Scheduling
Profit/Loss Statement
Project Accounting
Project Management
Project Time Tracking
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receivables Ledger
Receiving/Putaway Management
Recurring Orders
Recurring Payments
Recurring/Subscription Billing
Reporting/Analytics
Requisition Management
Resource Management
Retail Inventory Management
Returns Management
Revenue Management
Revenue Recognition
Role-Based Permissions
Routing
Sales Forecasting
Sales Orders
Sales Reports
Sales Tax Management
Scheduling
Search/Filter
Self Service Portal
Self-Service Reporting
Service History
Shipping Management
Special Order Management
Status Tracking
Supply Chain Management
Tax Management
Territory Management
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Transaction History
Vendor Management
Version Control
Warehouse Management
Wiki
Work Order Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
"What If" Scenarios
1099 Preparation
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Aging Tracking
Alerts/Notifications
Approval Process Control
Asset Management
Audit Management
Audit Trail
Automated Scheduling
Automatic Billing
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcoding/RFID
Billing & Invoicing
Bills of Material
Biometrics
Budget Control
Budgeting/Forecasting
CPA Firms
CRM
Campaign Management
Case Management
Cash Flow Management
Cash Management
Cataloging/Categorization
Chart of accounts
Check Processing
Check Writing
Client Portal
Collaboration Tools
Collections Management
Compliance Management
Configurable Workflow
Consolidation/Roll-Up
Contact Database
Contract/License Management
Currency Conversion
Currency Management
Customer History
Customer Statements
Customizable Fields
Customizable Forms
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Demand Forecasting
Dispatch Management
Distribution Management
Donation Tracking
Donor Management
Drag & Drop
Dues Management
Duplicate Payment Alert
ERP
Electronic Funds Transfer
Electronic Payments
Electronic Signature
Employee Portal
Employee Self Service
Enterprise Asset Management
Event Management
Expense Claims
Expense Management
Expense Tracking
Financial Analysis
Financial Management
Financial Reporting
Fixed Asset Management
For Government
For Nonprofits
Forecasting
Fraud Detection
Fund Accounting
Fundraising Management
GPS
General Ledger
Grant Management
HR Management
Import/Export Management
Income & Balance Sheet
Integrated Business Operations
Inventory Management
Inventory Optimization
Inventory Replenishment
Invoice Management
Invoice Processing
Issue Tracking
Lead Management
Manufacturing Planning
Marketing Automation
Material Requirements Planning
Member Database
Membership Management
Microsoft Outlook Integration
Mobile Access
Multi-Company
Multi-Country
Multi-Currency
Multi-Department/Project
Multi-Language
Multi-Location
Nonprofits
Online Payments
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Overpayment Processing
PO Reconciliation
Partial Payments
Payment Collection in the Field
Payroll Management
Procurement Management
Product Data Management
Production Scheduling
Profit/Loss Statement
Project Accounting
Project Management
Project Time Tracking
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receivables Ledger
Receiving/Putaway Management
Recurring Orders
Recurring Payments
Recurring/Subscription Billing
Reporting/Analytics
Requisition Management
Resource Management
Retail Inventory Management
Returns Management
Revenue Management
Revenue Recognition
Role-Based Permissions
Routing
Sales Forecasting
Sales Orders
Sales Reports
Sales Tax Management
Scheduling
Search/Filter
Self Service Portal
Self-Service Reporting
Service History
Shipping Management
Special Order Management
Status Tracking
Supply Chain Management
Tax Management
Territory Management
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Transaction History
Vendor Management
Version Control
Warehouse Management
Wiki
Work Order Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
"What If" Scenarios
1099 Preparation
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Aging Tracking
Alerts/Notifications
Approval Process Control
Asset Management
Audit Management
Audit Trail
Automated Scheduling
Automatic Billing
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcoding/RFID
Billing & Invoicing
Bills of Material
Biometrics
Budget Control
Budgeting/Forecasting
CPA Firms
CRM
Campaign Management
Case Management
Cash Flow Management
Cash Management
Cataloging/Categorization
Chart of accounts
Check Processing
Check Writing
Client Portal
Collaboration Tools
Collections Management
Compliance Management
Configurable Workflow
Consolidation/Roll-Up
Contact Database
Contract/License Management
Currency Conversion
Currency Management
Customer History
Customer Statements
Customizable Fields
Customizable Forms
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Demand Forecasting
Dispatch Management
Distribution Management
Donation Tracking
Donor Management
Drag & Drop
Dues Management
Duplicate Payment Alert
ERP
Electronic Funds Transfer
Electronic Payments
Electronic Signature
Employee Portal
Employee Self Service
Enterprise Asset Management
Event Management
Expense Claims
Expense Management
Expense Tracking
Financial Analysis
Financial Management
Financial Reporting
Fixed Asset Management
For Government
For Nonprofits
Forecasting
Fraud Detection
Fund Accounting
Fundraising Management
GPS
General Ledger
Grant Management
HR Management
Import/Export Management
Income & Balance Sheet
Integrated Business Operations
Inventory Management
Inventory Optimization
Inventory Replenishment
Invoice Management
Invoice Processing
Issue Tracking
Lead Management
Manufacturing Planning
Marketing Automation
Material Requirements Planning
Member Database
Membership Management
Microsoft Outlook Integration
Mobile Access
Multi-Company
Multi-Country
Multi-Currency
Multi-Department/Project
Multi-Language
Multi-Location
Nonprofits
Online Payments
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Overpayment Processing
PO Reconciliation
Partial Payments
Payment Collection in the Field
Payroll Management
Procurement Management
Product Data Management
Production Scheduling
Profit/Loss Statement
Project Accounting
Project Management
Project Time Tracking
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receivables Ledger
Receiving/Putaway Management
Recurring Orders
Recurring Payments
Recurring/Subscription Billing
Reporting/Analytics
Requisition Management
Resource Management
Retail Inventory Management
Returns Management
Revenue Management
Revenue Recognition
Role-Based Permissions
Routing
Sales Forecasting
Sales Orders
Sales Reports
Sales Tax Management
Scheduling
Search/Filter
Self Service Portal
Self-Service Reporting
Service History
Shipping Management
Special Order Management
Status Tracking
Supply Chain Management
Tax Management
Territory Management
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Transaction History
Vendor Management
Version Control
Warehouse Management
Wiki
Work Order Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


27 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


39 reviews

Acumatica Cloud ERP Feature Reviews

25 reviewers had the following to say about Acumatica Cloud ERP's features:

Anonymous
Manager (Computer Software company, 11-50 employees)
Verified Reviewer

Great Cloud ERP

2015-11-24

We were also easily able to import our master records using the built-in import tool.

Pros

Great user interface easy to add custom fields some unique features like Attributes, sub-accounts, non-inventory items, Branches good, detailed security model choice of options of deployment built-in reporting and report customizations good drill-down features within the reporting

Cons

The custom report modification tool needs more polish to it The built-in CRM system could be more robust, compared with a CRM-only system

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
3 of 3 people found this review helpful
Helpful?   Yes   No
Read more
Nivaldo I.

Good inventory program

2019-01-31

It is a perfect program for inventory management

Pros

You can work in-situ or cloud, reports are strong

Cons

You need to customize your standard reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Acumatica


Hello Nivaldo - Thanks for sharing your feedback on Acumatica with a review on Gartner Digital Markets! We really appreciate your letting us know what we are doing right and areas we can improve on. Thanks!-Kim

Read more
Dale S.

Does what our business needs.

2018-08-31

Pros

Our anylictics team was quickly able to create dashboards and work flows that allow our team to be more productive.

Cons

We are working on getting the system to work with our mrp system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jairam M.

Great ERP for midsize businesses

2020-04-10

Very easy to build new reports and web services.

Pros

Generic Inquiries and Import by scenarios are excellent features of this product.

Cons

It does not have advanced features in some areas. But, overall a great product for small to medium sized businesses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christine S.

Convenient Cloud access

2020-12-01

The menus in Acumatica are intuitive and the search feature is robust and allows for quick access to move between screens.

Pros

That we are able to access it via cloud anywhere.

Cons

Our company is unique in how we receive and ship out inventory but do not manufacture items in our facility.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Wholesale company, 11-50 employees)

Good ERP for Small Business

2018-10-08

We moved from basic Quickbooks functionality to full inventory and manufacturing control.

Pros

Ease of use, comprehensive list of features, Report writing and General Inquiry functionality,

Cons

All emails should be sent using the user's real email address, and preferably their email client such as Outlook. Third party VAR modules are harder to coordinate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelly M.

Acumatica Review - (includes Project Accounting module)

2020-03-04

Being able to analyze all project costs (including labor) has been a huge eye opener for management.

Pros

Project accounting module - labor & costs can be applied to each project and compared to initial budget to see what went right and what went wrong

Cons

Dashboarding functionality - I am not a programmer - I don't understand the generic queries required to program the dashboards and have to pay our consultants to create them etc.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Acumatica


Hello - A big thank you for sharing your feedback on Acumatica with a review on Capterra! The feedback is very valuable as we work to enhance the solution. Thanks!-Kim

Read more
Karan U.

An amazing cloud ERP software. Must use.

2017-04-14

Business-management software from basic online accounting to full ERP functionality, designed for a growing business.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Best of Breed Cloud ERP System

2018-07-28

Ease of use, great dashboards, powerful technology, easy to integrate, and easy access to data.

Pros

I love the fact that all of our users can have access to the system with custom user roles.

Cons

Make sure that you vet the partner you do business with just as much as the feature functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jerry W.

Very satisfied user.

2018-06-08

Customer service and shipping improvements as well as greater access to data for data mining.

Pros

Very robust, flexibility of software setup and the ability to download data into Excel or PDF files.

Cons

Reporting and getting to data can be problematic for neophyte users but for users with a reasonable amount of accounting and programming experience it is a dream come true.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

Acumatica Review

2018-11-09

Pros

The software is offered in three deployment options. The SaaS module works really well.

Cons

Acumatica is still missing more advanced reporting. Only minimal reporting is available in the solution.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Geoffrey H.

Acumatica for Start ups

2016-12-13

After 15 years of implementing and using SAP at a large Aerospace company, Acumatica is a breath of fresh air. The short story is the product is capable of handling all of the business requirement we have thrown at it without customization. Compromises to existing business processes have been minor and in most cases the new processes have incorporated required discipline that was lacking in the past

Pros

easy to understand, common sense approach to most screens and processes

Cons

Canned reporting could be deeper out of the box

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Acumatica Cloud ERP

Find or hire a well rounded, cross-disciplined associate to drive the implementation. The software is very capable, like all systems, it takes a little time to understand and train others on the new tool/process.

Source: Software Advice
Helpful?   Yes   No
Read more
Ryan K.

Intuitive, scaleable, and flexible

2019-01-22

Pros

Variety of costing methods and works on many different database types; don't use user-based pricing so good for smaller co's

Cons

Licensing costs are tough to estimate; have to customize reports to your own needs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Acumatica


Hi Ryan - Thanks for the Acumatica review on Gartner Digital Markets and for taking the time to let us know what we are doing right and what we can
improve on. Thanks!-Kim

Read more
Joshua W.

ACUMATICA CLOUD ERP REVIEW

2021-01-29

it has helped a lot. Now employees can still be productive even in the comfort of their homes. This gives room for no excuses

Pros

The software is such that you can access it from anywhere making it very possible for office staff to work from home especially during this covid season.

Cons

It easy for a first timer to get lost in the midst of all these many functions. The interface makes it look a little bit complex. i think that is all i can say for now

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Customizations are a bit of work. Needs a lot of technical people to support it.

2018-06-26

Pros

Cloud based, does the accounting side quite well. Easy for end users to use.

Cons

Any customizations you will need to be really trained in order to build it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Ed K.

Great Cloud ERP System with an open source

2015-12-30

Pros

Access data anytime from any device anywhere around the world via an internet connection with a consistent real-time visibility.

Cons

there is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Acumatica Cloud ERP

the integration with the microsoft techology, and project accounting process, excellent inventory management and Document Management. Import tools that are really easy to use, and the workflow and automation processs without need to have great technical skills. The reporting capabilities and customizations, best cloud erp, in addition to the security level provided by users and by field.

Source: Software Advice
Helpful?   Yes   No
Read more
Parker O.

Probably the best cloud ERP at the moment

2019-01-27

Pros

You can basically do anything and the basic dashboard is already powerful in itself.

Cons

The only con I see about Acumatica setting up your account. I find it quite complex but don't get me wrong, once you understand every variable in setting up then you will appreciate the power of this ERP.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Acumatica


Hello Parker - Thanks for completing the Acumatica review on Gartner Digital Markets! We really appreciate it! Thanks for your time! -Kim

Read more
Anonymous
(Legal Services company, 51-200 employees)

Good Software Bad Support

2018-01-09

Over all it saved money and the product can grow with us.

Pros

The software is very flexible and is based on .net. You can see the source code and modify any parts that you want.

Cons

You have to use a third party to implement it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sean H.

Very functional ERP solutions that has grown over the years.

2018-06-05

Savings of over 160 labor hours a month through automation and imports.

Pros

How easily it is to create import scenarios to easily turn hours worth of work into just 15 minutes.

Cons

Your experience with the software primarily comes down to your relationship with your VAR. A good one will let you get to the moon, a bad one will leave you spending lots of money on no results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tom M.

Implementation of Acumatica Cloud Financials. RFP process and selected Acumatica and 3rd integrator

2018-06-05

Ease of use. Updated and supported software. Cloud solution. Greater functionality. Performance improvements. Navigation improvements. More intuitive screen flows.

Pros

Features and functionality of product were very good. Ease of use of the product and intuitive nature of the screen flow was good. Having solution in the cloud was a plus. Now we can remain current on software without a large scale upgrade project

Cons

As a non-profit it lacked in some functionality that we had to get from a 3rd party. That 3rd party solution was weak.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
James M.

The best and probably only complete business system on the market.

2015-02-06

Pros

It's a combination of rich, clever functionality combined with ease of access using the latest technology and a vendor with ambitious plans.

Cons

Nothing really, it is missing very little and what it does have I can't fault. The inter entity module is limited to companies that share the same currency and fiscal calendar. However, that is going to be remedied in Version 6.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Acumatica Cloud ERP

A lot is said about the fact that it is cloud-based and that it can be deployed on premise. Little is said about functionality. We were surprised by the superior features compared to other ERP's. The other big plus is that you have CRM and ERP in one place. It saves time and money and makes it very productive when you add the workflow features. Other cloud applications have the technology, but the functionality is rather thin.

Source: Software Advice
Helpful?   Yes   No
Read more
Omer O.

Most expensive cheap ERP

2020-09-03

Pay a little more get way better results..we spent a fortune on customizations for basic features of other programs.

Pros

Money we spent for customizations for things we assumed should be standard is crazy high and still not functioning..we have 50+ users and inventory is a mess, purchasing is a mess,..

Cons

What you purchase out of box is not a functioning basic program..dont fall into price on the box..at the end you will spend same money as other expensive programs and result will be better and you will be less irritated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Acumatica


Thank you so much for sharing your honest feedback on Acumatica with the review on Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns? We really strive to provide the best support that we can so your input would really help to that effect. Thanks for considering, Kim Plank - kim.plank@acumatica.com

Read more
Heather B.

Less expensive ERP option with built in CRM

2018-12-20

We have seen many operational efficiencies and we are starting to retire multiple legacy operational systems-they will all be replaced by Acumatica.

Pros

Acumatica has a built in CRM that helps to integrate the sales and operations process to finance.

Cons

It requires a lot of developer involvement for customization of views, attributes, etc.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Acumatica


Hello Heather - Thanks for sharing your feedback on Acumatica as to the completed review on Gartner Digital Markets! It sounds like a great customer success story - I would love to visit with you more about that as its so helpful to learn about what we are doing right and what we can
improve on from our clients. Thanks!-Kim

Read more
Eugene C.

Acumatica Review

2016-06-13

Pros

Vendor knows what's wrong with their products and actively work to fix it.

Cons

Seems unstable at times, a bit pricy especially on the support end. No direct support unless you have a tech very familiar with sql server.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

7/10

Recommendations to others considering Acumatica Cloud ERP

It's good for a growing business. Evaluate your processes thoroughly to make this software more efficient. Finding a good implementation company is just as important as the Acumatica software itself.

Source: Software Advice
Helpful?   Yes   No
Read more
Adam C.

Deployment is simple and support is great!

2019-02-04

Pros

I love that the team from Acumatica is readily available to assist with deployments, updates, and errors when they occur.

Cons

We've worked to change over our system to Acumatica and have yet to run into any major problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Acumatica


Hello Adam - Thanks for sharing your feedback on Acumatica with a review on Gartner Digital Markets! We really appreciate you taking the time to complete the review as we value your business on. Thanks!-Kim

Read more